Job Opportunities at Nokia

Job Description:

We are looking for a Packet Core Technical Project manager with hands on engineering and design experience to deliver services in Middle East and Africa Region, The Technical Project Manager is responsible to coordinate all Technical topics end-to-end in the Project as defined in Customer contract in terms of quality, risk, and time from delivery approach preparation through deployment, Customer acceptance and Care phase. Acts as primary Technical interface and first Technical escalation point within the Customer project. Perform Engineering (deployment, Integration, and testing) and design (HLD/LLD development) activities on need basis.

Key Tasks

1. Technical contact and reference person for small, mid-sized and complex projects.
2. Working together with Project management and technical staff 
3. Manages all the Technical management activities defined in Customer contract with small /medium business volume and average complexity and risk probability, in terms of quality, risk and time from delivery approach preparation through deployment, customer acceptance and care phase. 
4. Acts as primary Technical interface and first Technical escalation point within the Customer project (*The term “Customer project” refers generally to all forms of Nokia customer contracts; projects with a definitive start and end; and, programs – collections of projects managed together for business benefits which may contain an ongoing operations business.)
5.  Ensures operational continuity and smooth execution as well as network availability by implementing proactively BG/BL guidelines and PM Methodology. 
6. Supports Project Execution Owner (PEO) in project planning and delivery Acceptance. 
7. Validates the workload involved and expertise needed related to technical tasks. Ensures resource management related to technical tasks regarding allocation, induction, release and expertise needed. 
8. Leads technical activities during execution and care phase, for instance Core Network Implementation, System Acceptance, Multi-Vendor Interface Verification, Fault and Technical Escalation Management, Preventive Care and HW/SW update and upgrade. 
9. Performs a Technical Risk Analysis. Proposes and implements risk mitigation actions. 
10. Supports Project Execution Owner (PEO) to ensure delivery handover to regular operations and to assure actions have been successfully implemented. 
11.  Ensures network availability with Care project team.
12.  Identifies new technical management related opportunities to expand contracts with the customer (e.g. network expansion, new features, software corrections implementations). 
13. Deployment and vertical integration of Cloud Packet Core nodes (CMM/CMG/NRD)
14. Horizontal integration of Cloud Packet Core nodes with other network elements (e.g. Radio, PCRF, SDM) and solutions… (VoLTE, VoWiFi).
15. Execute Testing for PoCs, Trials and Commercial Projects
16. Deliver Cloud Packet Core HLDs and LLDs
17. When applicable supports Solution Managers to review adopted solutions and assumptions

Technical Skills

1. Strong understanding of 3gpp call flows, protocol stacks and good hands-on experience in Evolved Packet Core solutions from one or more vendors (MME, SGSN, SPGW, TWAG, ePDG). It will be an added advantage to have experience & competency to handle Nokia Cloud Core Nokia Evolve Packet Core (EPC) and Cloud Packet Core (CPC) solutions like FNS, FNG, CMM, CMG etc
2. Hands on experience on Packet core projects including engineering and design responsibilities
3. Knowledge and experience on the 3G/4G/5G, VoLTE and VoWiFi Technologies.
4. Strong knowledge of 4G/5G architecture, Cloud Infrastructure, and Cloud Native architecture
5. Good working experience on EPC solution design, platform, and application deployment (on VMware, openstack, kubernates), system configuration, integration with 3gpp peer nodes, LTE call flow testing, troubleshooting, supporting system go-live and software upgrades
6. Knowledge of all or part of the set of protocols for IP/MPLS: IGP, BGP, RSVP, LDP, etc…
7. Experience of deployment in Cloud environment like VMware, CBIS, CMM, openstack and Cloud Infrastructure – Compute, Network, Storage & Back-up. Certification will have added advantage.
8. Knowledge in domains like SS7, Diameter, Linux, Shell scripting, Yaml files.
9. IP certifications in one or more suppliers (Nokia SRC, Cisco, Juniper) are highly recommended, priority given to Nokia SRC certification.
10. Experience with planning and deployment on VMWare/NFV/Cloud based Data Centres
11. Experience with Packet Core SW upgrades and related procedures
12. Experience with 3rd Party Service and application providers for cloud based and VoLTE projects.
13. Ability to quickly understand critical technical topics and issues
14. Ability to predict and understand the technical risks and challenges for Packet Core deployment projects
15. Project Management experience beneficial
16. PMP certification beneficial
17. Have a degree in Engineering or Telecom

Soft Skills

1. Highly driven and able to work independently
2. Team player with the ability to work independently
3. Willingness to share knowledge
4. Customer oriented mindset
5. Networking / collaborative teamwork skills to work in a multicultural team
6. Ability to think out of the box and analyse complex processes, quick learner
7. Reliable working results even under high workload, stress tolerance
8. Highly self-motivated, acting on own initiative / driver capability, structured working mode
9. Good presentation and negotiation skill
10. Fluent in written and spoken English
11. Availability to travel for short/medium period of time
12. Ensures self-development as per evolving Nokia portfolio and maintains awareness of new products and releases through regular updates.

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Job Description:

We are looking for a Packet Core Solution Architect with hands on engineering and design experience to deliver services in Middle East and Africa Region. The Packet Core solution Architect provides leadership and a senior level solution consulting service in customer project, ability to understand customer’s business and technical needs and ability to translate them into a solution, Designs and executes complex integration, operations or performance solutions for customers & Shares professional knowledge to guide others. Perform Engineering (deployment, Integration, and testing) activities and technical project management on need basis.

Key Responsibilities

1. Provides level solution consulting service, having expertise in Packet Core Portfolio, acts as a source of expertise for colleagues
2. Design and leads the identification and specification of complex solutions in complex customer environment
3. Support Sales/Presales Team for customer Solutions during sales/presales phases
4. Take ownership and accountability of customer specific deliveries and provide technical support and guidance during solution design for new requirements, problem resolution for critical / complex issues
5. Develop detailed customer solution design & architecture and perform technical risk evaluation for overall technical solution
6. Lead the technical implementation during the delivery phase
7. Present offered solution design/architecture to customer and verify/adapt it during realization phase
8. Liaise with different stakeholders well as with Product Managers, Project manager and 3rd party product manager to align customer requirements with available generic solutions, Nokia products and 3rd party products
9. Create and maintain end-to-end architecture artifacts including but not limited to, High Level design, interface design document, process design document, sequence diagrams, data flow diagrams and data models across the ecosystem.
10. Deliver clear and comprehensive technical documentation.
11. Develops the full scope of the solution, working across organizations to achieve workable solutions
12. Design & support Development of workflows/streams, installation, & solution testing.
13. Deployment and vertical integration of Cloud Packet Core nodes (CMM/CMG/NRD)
14. Horizontal integration of Cloud Packet Core nodes with other network elements (e.g. Radio, PCRF, SDM) and solutions… (VoLTE, VoWiFi).
15. Execute Testing for PoCs, Trials and Commercial Projects
16. Deliver Cloud Packet Core HLDs and LLDs
17. High interaction with the customer’s key stakeholders and Nokia project team.
18. Estimate services effort, hardware estimations and see through the delivery of a solution.
19. Act as a trusted advisor partnering with the customer on its strategy positioning & end-to-end architecture on multiple domains.
20. Guide other engineers and architects in project related matters.

Technical Skills

1. Strong understanding of 3gpp call flows, protocol stacks and good hands-on experience in Evolved Packet Core solutions from one or more vendors (MME, SGSN, SPGW, TWAG, ePDG). It will be an added advantage to have experience & competency to handle Nokia Cloud Core Nokia Evolve Packet Core (EPC) and Cloud Packet Core (CPC) solutions like FNS, FNG, CMM, CMG etc
2. Hands on experience on Packet core projects including engineering and design responsibilities
3. Knowledge and experience on the 3G/4G/5G, VoLTE and VoWiFi Technologies.
4. Strong knowledge of 4G/5G architecture, Cloud Infrastructure, and Cloud Native architecture
5. Good working experience on EPC solution design, platform, and application deployment (on VMware, openstack, kubernates), system configuration, integration with 3gpp peer nodes, LTE call flow testing, troubleshooting, supporting system go-live and software upgrades
6. Knowledge of all or part of the set of protocols for IP/MPLS: IGP, BGP, RSVP, LDP, etc…
7. Experience of deployment in Cloud environment like VMware, CBIS, CMM, openstack and Cloud Infrastructure – Compute, Network, Storage & Back-up. Certification will have added advantage.
8. Knowledge in domains like SS7, Diameter, Linux, Shell scripting, Yaml files.
9. IP certifications in one or more suppliers (Nokia SRC, Cisco, Juniper) are highly recommended, priority given to Nokia SRC certification.
10. Experience with planning and deployment on VMWare/NFV/Cloud based Data Centres
11. Experience with Packet Core SW upgrades and related procedures
12. Experience with 3rd Party Service and application providers for cloud based and VoLTE projects.
13. Ability to discuss with customer for requirements gathering
14. Ability to Solution Design Creation
15. Solution Deployment and Solution Architecture Creation support
16. Ability to troubleshoot call flow related issues and fixing the same
17. Ability to predict and understand the technical risks and challenges for Packet Core deployment projects
18. Have a degree in Engineering or Telecom

Soft Skills:

1. Highly driven and able to work independently
2. Team player with the ability to work independently
3. Willingness to share knowledge
4. Customer oriented mindset
5. Networking / collaborative teamwork skills to work in a multicultural team
6. Ability to think out of the box and analyse complex processes, quick learner
7. Ability to quickly understand critical technical topics and issues
8. Ability to work with both technical and management layers at customer
9. Ability to understand the new solutions quickly and delivering the same to Customer
10. Reliable working results even under high workload, stress tolerance
11. Highly self-motivated, acting on own initiative / driver capability, structured working mode
12. Good presentation and negotiation skill
13. Fluent in written and spoken English
14. Availability to travel for short/medium period of time
15. Ensures self-development as per evolving Nokia portfolio and maintains awareness of new products and releases through regular updates.

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Job Description

We are looking for an experienced charging systems solution architect, preferably having Nokia Charging Solution experience to develop NCC/Charging Architecture and Design that meets the specifications; is implementable; meets cost, time to market and quality constraint. Role will require working onsite with Nokia customer and project team for successful implementation of charging solution

Job Responsibilities & Competencies

1. Development of NCC/Charging Solution Architecture and High Level Design related directly or indirectly to the convergent charging domain.
2. Use Case Analysis
3. Perform Use Case Analysis, scenario determination and develop sequence diagrams to support the requirements analysis, architecture & high-level design activities.
4. Interface Specification
5. Ensure all external and internal interfaces are adequately analyzed and defined
6. Technical Risk Identification and mitigation
7. Proactively seek to identify and address technical risks. In co-operation with the domain technical manager; assist in the preliminary risk assessments on the project and all suppliers; ensuring a constant focus on risk identification and potential impact assessment; identifying and executing mitigation strategies to limit impact; support on reporting of risk exposure (cost, schedule, other); escalating, as appropriate.

Technical aspects

1. Provide key inputs and be accountable for technical decisions relating to requirements and architecture/design.
2. Requirements & Design traceability
3. Maintain traceability between requirements and architecture/design documents and test book
4. Technical change impact assessment
5. Assist in the technical impact assessment of proposed changes to the solution – including any 3rd Party components.
6. Analyze and debug complex implementation issues
7. During integration, verification or validation provide support in the analysis of complex defects relating to the system. Where necessary determine alternate design options to address implementation constraints.
8. Technical support, manage, review 3rd party suppliers and vendors – including:
9. Ensuring that all parties involved in the development (project team, the customer, 3rd party suppliers) clearly understood their technical scope/objectives (through document reviews, workshops, presentations, informal Q&A)
10. Reviewing and assessing the technical progress of all parties involved in the system analysis & design – including 3rd Parties.

Skills & Requirements:

1. 10+ experience as a charging/BSS Solution Architecture, Technical Management, or similar technical leadership role in telecommunication industry.
2. Experience with telecom charging systems (OCS) delivery as a software engineer or a solution architect
3. Experience in the Cloud domain with expertise in virtual and cloud native network workloads having good understanding of cloud infrastructure, virtualization, and containerized concepts.
4. Experience with private and public cloud platforms.
5. Solution architecture experience in application and infrastructure.
6. Telecommunication architecture experience: across IT and Core (OCS/PS/CS) domains to manage and design solutions at scale
7. Hands-on experience in all telecom protocols (Diameter, SS7, …)
8. Good understanding of 4G/5G networks with virtual & cloud-native network functions deployed on virtualized network/bare metal.
9. Solid understanding of charging systems network and tariff related design and use cases.
10. Comfort and experience with cross-organizational communication; excellent written and verbal communication skills. Written and verbal fluency in English language is required.
11. Experience working independently to design, plan, and execute technical projects
12. Demonstrated deep knowledge of technical program management and engineering best practices
13. Willingness and ability to travel
14. Bachelor’s degree in computer science or equivalent.

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Job Description

The Customer Project Manager is accountable for an external customer programme (collection of projects managed together for business benefits) or project for an assigned product and / or service scope. Assigns tasks to the project team and manages project resources and stakeholders, ensuring the project is delivered in scope of contractual obligations and within forecasted costs, time, and required quality. Responsible for the overall project success with respect to external customer satisfaction, financial results, health & safety control activities, and operational services delivery performance. End-to-end project planning and risk and opportunity management.

Responsibilities

1. Manages customer programme (collection of projects managed together for business benefits) or project* for a defined product and / or service scope for a medium / large and / or complex customer contract with medium / high risk probability.
2. Contract might be defined as key project by BG / market. Delivers the operational and project single/multiple BG / BUs scope to the customer.
3. Ensures all project and operational management is in full alignment with Nokia Mode of Operation (MoO), BG / BL guidelines and the PM@Nokia methodology.
4. Plans customer project and keeps plan updated to reflect and anticipate changes by coordinating change management on all aspects affecting cost, scope, schedule and quality (CSSQ).
5. Assures consistency among project financial, product and service forecast activities.
6. Participates in pre-sales and sales process activities.
7. Determines delivery approach alternatives and manages the selection of the final recommended approach to delivery.
8. Ensures hand over from Sell to Execute and from Delivery to Care is done and monitors progress against it.
9. Ensures project contract management process is initiated and executed.
10. Defines the customisation of any global operational processes together with relevant point of contacts to meet project requirements (for example, network operations, supply chain, logistics, and acceptance).
11. Manages the customer relationship during delivery and serves as the primary interface towards the customer in all activities-related to the own scope of the contract, including customer complaints, corrective actions, and changing requirements.
12. Prepares a clear and effective communications plan and ensures proactive communication of all relevant information to the customer and to all stakeholders.
13. Monitors and controls that the project is delivered within the approved budget, profitability forecast, and planned scope.
14. Ensures that the project meets all objectives for quality and looks continuously for quality improvement and customer satisfaction.
15. Actively applies appropriate best practices and lessons learned throughout the life of the project. Monitors, controls and reports KPIs defined in customer contract.
16. Ensures data in all project-related tools and repositories is kept up-to-date and with high quality.
17. Conducts thorough risk management for all project risks and opportunities.
18. Seeks to define new opportunities to expand and renew contracts with the customer.
19. Leads the project team and may perform some line manager responsibilities.
20. Completes the project closure and / or handover as required (for example, complete contractual requirements, post calculation, lessons learned). (The term customer project refers generally to all forms of Nokia customer contracts, projects with a definitive start and end, and programmes as collections of projects managed together for business benefits which may contain an ongoing operations business).

Your skills and experience

1. Prior experience with deploying and upgrading Nokia SBC VNFs essential
2. Experience with deploying SBC VNFs on VMware environment
3. Experience with upgrading SBC VNFs on VMware environment, including scratch install of Media Plane and upgrade of Signalling Plane
4. Experience with SBC VBOM planning
5. Knowledge of R&D escalation process for SBC SW and configuration issue
6. Knowledge of SBC resource escalation processes
7. Knowledge of SBC features such as Transcoding, SIP Filters, Scale-In/Scale-Out

Competencies:

1. Project Management
2. Risk Management
3. Quality Management
4. Change Management
5. Communication and Public Speaking
6. Cost Management
7. Consultative Selling
8. Customer Focus
9. Builds Effective Teams
10. Drives Result

What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.