Job Opportunities at PYCS

Job Overview

Pi Consulting Services Ltd (PYCS) is a fintech company seeking a vibrant and proactive Office Admin to support our growing and fast-paced business. The role is responsible for ensuring smooth office and administrative operations while providing effective support to management and diverse internal and external stakeholders. The ideal candidate will demonstrate strong attention to detail, adaptability to changing business needs, and the ability to work collaboratively across functions, contributing to a productive, well-organized, and engaging work environment.

Key Responsibilities

• Support day-to-day office operations, ensuring a well-organized, clean, efficient, and professional work environment.
• Manage front desk activities including calls, emails, visitor coordination, and general inquiries.
• Coordinate office supplies, facilities, vendors, and basic logistics support.
• Provide administrative support to HR and management, including documentation, data entry, and record maintenance.
• Assist the recruitment process by coordinating logistics, and supporting candidates and interviewers as required.
• Schedule and coordinate meetings, interviews, training sessions, and internal discussions.
• Assist in planning and executing employee engagement initiatives, internal events, and company activities.
• Support the administration of employee surveys and feedback initiatives.
• Compile basic reports, track participation, and maintain records related to engagement activities and HR initiatives.
• Serve as a point of contact for internal and external stakeholders, ensuring clear and professional communication.
• Ensure compliance with internal policies and office-related statutory requirements, including tracking renewals of licenses and permits.
• Process office-related expenses, reimbursements, and petty cash transactions accurately and within approved budgets.

Key Performance Indicators

• Maintain 98% accuracy in front desk and administrative operations.
• Ensure 95% satisfaction with the availability, organization, and management of office supplies.
• Respond to emails and general inquiries within 2 working hours, achieving a 95% response rate.
• Resolve 90% of office maintenance and security issues within 24 hours.
• Achieve a 90% satisfaction rate for employee engagement activities and internal events.
• Maintain 98% accuracy in expense processing and adherence to approved budgets.
• Ensure 100% timely renewal and accurate tracking of permits, licenses, and certificates.

Stakeholder Interactions

• The role involves supporting and coordinating with internal stakeholders, including all PYCS employees and the management and leadership team, as well as external stakeholders such as government and regulatory institutions, vendors, partners, and clients.

Requirements

Qualifications

• Bachelor’s degree in Business Administration or a related discipline
• Minimum 2 years of experience in an administrative, office coordination, or a related support role

Skills and Attributes

• Strong attention to detail and accuracy
• Excellent interpersonal and communication skills
• Effective organizational, planning, and time-management abilities
• Analytical mindset with adaptability to changing priorities
• High level of integrity, discretion, and confidentiality

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Job Overview

We are seeking a highly organized, accountable, and proactive Junior Project Manager to support the delivery of our internal products and client-facing projects. This role goes beyond basic coordination. The successful candidate must demonstrate strong requirements analysis, structured execution, stakeholder management, and the ability to drive work across internal and external teams without constant supervision.

This position supports both project and product execution, ensuring that requirements are well-defined, implementation is followed through end-to-end, and communication remains clear across all parties. The ideal candidate must be comfortable interacting with clients, resolving issues independently, and ensuring that projects move with discipline and predictability.

Key Responsibilities:

• Coordinate day-to-day project activities and ensure delivery against the approved plan, timelines, and scope.
• Support project leads in planning, scheduling, and tracking project milestones.
• Monitor progress across teams and follow up consistently to close gaps and clear blockers.
• Maintain updated project dashboards, reports, and documentation.
• Work with clients, product owners, and internal teams to gather, clarify, and document business and functional requirements.
• Ensure requirements are translated accurately to development and QA teams.
• Maintain clear change logs and version control for requirements.
• Act as a central communication point between clients, developers, QA, operations, and management.
• Issue weekly project updates, meeting notes, and action trackers.
• Escalate risks early and ensure decisions are documented and communicated.
• Support sprint planning, daily check-ins, and review sessions.
• Track tasks in Jira and ensure developers and QA update their work items.
• Ensure testing is aligned to requirements and that issues are retested and closed properly.
• Verify deliverables against requirements before client handover.
• Coordinate UAT with clients and ensure feedback is logged and addressed.
• Support deployment planning, go-live coordination, and post-implementation reviews.
• Identify recurring delays, gaps, or inefficiencies and propose practical improvements.
• Strengthen team discipline around documentation, communication, and accountability.

Key Performance Indicators

• Milestones and tasks delivered within agreed timelines
• Timely updates and responses to internal teams and clients.
• Accurate and up-to-date documentation for all assigned projects.
• Adherence to documentation standards and templates.
• Weekly status reports issued consistently and on time.
• Proper and consistent updating of Jira and project trackers
• Effective coordination between Product, Dev, QA, and Operations to unblock progress.

Requirements

Qualifications

• Bachelor’s degree in IT, Business, Project Management, Computer Science, or a related field.
• 3-4 years of hands-on experience in project coordination, product coordination, or software delivery environments.
• Familiarity with project management software (e.g., Jira) and proficiency in MS Office (Excel, PowerPoint, Word).
• Working knowledge of Agile practices, sprint planning, and backlog management.
• Strong analytical and problem-solving skills, with the ability to foresee risks and propose solutions early.
• High proficiency in Jira, Confluence, or similar project management tools.
• Excellent communication skills for internal and client-facing engagements.
• Demonstrated ability to manage multiple projects at once with strong attention to detail.
• Experience working with cross-functional teams (Product, Dev, QA, Operations).
• Strong sense of ownership, follow-through, and accountability.

Soft Skills

• Takes initiative and moves work forward without reminders.
• Strong time management and organizational abilities
• High attention to detail and commitment to quality
• Effective communicator with an ability to facilitate collaboration across teams
• Adaptability in a fast-paced, evolving environment
• Problem-solving and critical thinking skills
• Ability to work independently and take initiative where necessary