Job Opportunities at Telkom Kenya

Positions:                (2)

Region:                   Nairobi

Reporting to:        Head of Channels

Band:                       3

Department:          Enterprise Division 

Role Purpose

To sell and manage the distribution of Telkom product and services to Partners and Channels customers within an appointed area, the role needs to identify and facilitate sales opportunities within current and new Partners and Channels customers to maximise sales within the appointed area. The incumbent also will be responsible for consistently achieving sales targets, growth plans  & Relationship management with key customers and partners for the appointed area.

Working For Us, We Expect You To:

• Contribute to the cost savings target of the business
• Build and maintain relationships with key customers and partners and facilitate the continuous growth of the customer base for the assigned area
• Determine required solution for the customer with a focus on cross- and up selling of products and services
• Develop and demonstrate a thorough understanding of the partner and customer’s business for the assigned area
• Conduct analysis of customer, partners and sales metrics, costs and categories to inform business decisions
• Address and resolve escalated issues from customers and partners
• Forecast and maintain sales plans with customers and partners for the assigned area
• Ensure the accuracy of the first bill as per the signed agreement
• Continuously ensure alignment with marketing, branding and communications procedures
• Compile and execute action plans to grow the customer and partner footprint for the assigned area
• Forecast and monitor sales for the relevant market segments for appointed area
• Provide insights in the growth strategies in conjunction with partners and customers and partners to drive business growth for appointed area
• Facilitate and maintain the development of communication channels on all levels to prevent breakdown in information flow
• Support sales administration team with required information for sales order management
• Support the finance team in money collection and issue resolution
• Keep customer information and contractual agreement up to date
• Ensure adheres to policies and procedures to support governance and controls
• Take responsibility for self-development through self-study, identification of learning opportunities
• Embark on a continuous learning drive to stay abreast with best practice in Telecoms and related industries
• Ensure a thorough understanding of the Telkom products and services, policies and procedures to ensure a consistent delivery of sales and sales message to all customers and partners.

Academic background & Professional Knowledge

• Relevant Business degree in Marketing, Economics or any related field
• Possession of CIM Certification is an added advantage
• Have experience of between 3-5 years mostly in Marketing & Sales management.
• Be able to direct a channel with multiple accounts and partners

Here Are The Skills We Are Looking For:

• Outstanding Presentation skills
• Supply chain understanding
• Relationship Management & Negotiation Skills
• Resourcefulness and attention to detail
• Efficient and results oriented
• Self-motivated person able to work under minimum supervision

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Reporting to :        Managing Director Enterprise

Band:                       4.2

Department:           Enterprise Division 

Role Purpose

To oversee the planning, implementation, and tracking of a specific projects which have a beginning, an end and specified deliverables.  To also manage special projects for the marketing department, which generally cut across the company.

Working For Us, We Expect You To:

• Execute and control internal projects within budget
• Contribute to the cost saving initiatives of the company
• Ensure projects contribute to customer satisfaction, retention and activation.
• Define the scope of the project in collaboration with relevant stakeholders
• Create a detailed work plan which identifies and sequences the activities and resources required to successfully complete the project
• Execute the project according to the project plan and according to the company policies and procedures
• Monitor, manage and report on progress of the project
• Resolve and escalate problems and obstacles
• Evaluate the outcomes of the project as established during the planning phase and determine the lessons learned
• Prepare the relevant reporting with detail feedback for all levels of the business i.e. board, exco, opscom, operational,
• Manage internal and external project staff according to the established policies and procedures of the organization as well as the required project deliverables
• Provide information concerning own training needs and support training interventions
• Ensure a thorough understanding of the Telkom products and services, policies and procedures
• Take responsibility for self-development through self-study, identification of learning opportunities

Academic background & Professional Knowledge

• Bachelor’s degree in business administration, management, IT or any related field.
• At least 2 - 4 years Project management industry experience.
• Demonstrated experience in managing project budgets
• Ability to prepare, present and share insights to guide decision-making.
• Demonstrated experience in influencing critical project decisions and stakeholders
• Proven aptitude to manage many competing projects and priorities.
• Able to move fluidly between collaborative and independent work styles.
• Adept at making assessments quickly and identifying the best course of action

Here Are The Skills We Are Looking For:

• Project management
• Resourcefulness and attention to detail
• Ability to work under pressure
• Efficient and results oriented
• Self-motivated person able to work under minimum supervision
• Excellent leadership and organizational skills
• Risk Management
• Critical Thinking
• Razor-sharp problem-solving skills
• Cost Control
• Quality Management

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Reporting to:        Head of Accounting & Reporting

Band:                       3

Department:           Finance

Role Purpose

We are looking for a dynamic, self-driven and seasoned Senior Accountant who will be responsible for ensuring the company fully complies with Kenya Tax laws and procedures, effectively manage accounts payables and payroll accounting processes. The principle accounting assertions of completeness, existence, accuracy, valuation, ownership and presentation must be applied at all times and validated periodically at the agreed frequencies to ensure company tax obligation and supplier liabilities are correctly stated in the books of the company.

Working For Us, We Expect You To:

• Ensure that all sales have been taxed appropriately
• 100% balance sheet GL accounts (AP) reconciled by 15th and 25th for Tax accounts respectively
• Ensure that tax leakages are at minimum         
• Ensuring both internal & external customers are updated matters tax
• Being available for consultation by both internal & external customers on matters tax. Implement process change to ensure all contracts are reviewed by Tax Team
• Avoid adverse audit findings by ensuring compliance with legislation, appropriate accounting standards and company policies and procedures;
• Analysis of supplier accounts and ensure discrepancies are sorted at the earliest time possible
• Assist with auditing activities (Internal and External) by providing necessary information and preparing requested documentations
• Provide information to assist managers in making key strategic decisions
• Participate in the departmental goal setting processes
• Safeguard financial and other information by ensuring regular database backups
• Review and develop appropriate changes to business processes and accounting policies to maintain and strengthen internal controls
• Support month-end and year-end closing processes
• Manage the team outputs and the performance of individual team members
• Oversee the development of the team members to ensure that all stay abreast with new developments
• Ensure effective communication to all employees with regards to changes in regulations, legislation and best practice
• Stay abreast of best practice through self-development.

Academic background & Professional Knowledge:

• Relevant degree in Accounting/Finance or any related field
• Professional certification, Certified Public Accountant CPA (K), ACCA or CIMA
•  At least 5 years’ experience of which a minimum of 3 years must have been directly in Tax Management and Accounts payables, preferably in the Telecommunication industry
• Extensive experience in international tax, including double tax treaties, permanent establishments, withholding tax
• Ability to identify areas that affect the business and flag potential business impact
• Professional and Technical excellence in taxation
• Experience in overseeing responses to audits by revenue authorities.

Here Are The Skills We Are Looking For:

• Great Leadership Skills
• Good communication skills both written and verbal
• Analytical thinking
• Strong problem solving and decision making skills
• Strong business and financial acumen
• Ability to work in a team
• Tolerance for stress
• Opinion drafting skills and ability to explain complex tax technical information in simple understandable terms
• Outstanding Presentation skills
• Resourcefulness and attention to detail
• Efficient and results oriented