Special Projects Manager at Telkom Kenya

Reporting to :        Managing Director Enterprise

Band:                       4.2

Department:           Enterprise Division 

Role Purpose

To oversee the planning, implementation, and tracking of a specific projects which have a beginning, an end and specified deliverables.  To also manage special projects for the marketing department, which generally cut across the company.

Working For Us, We Expect You To:

• Execute and control internal projects within budget
• Contribute to the cost saving initiatives of the company
• Ensure projects contribute to customer satisfaction, retention and activation.
• Define the scope of the project in collaboration with relevant stakeholders
• Create a detailed work plan which identifies and sequences the activities and resources required to successfully complete the project
• Execute the project according to the project plan and according to the company policies and procedures
• Monitor, manage and report on progress of the project
• Resolve and escalate problems and obstacles
• Evaluate the outcomes of the project as established during the planning phase and determine the lessons learned
• Prepare the relevant reporting with detail feedback for all levels of the business i.e. board, exco, opscom, operational,
• Manage internal and external project staff according to the established policies and procedures of the organization as well as the required project deliverables
• Provide information concerning own training needs and support training interventions
• Ensure a thorough understanding of the Telkom products and services, policies and procedures
• Take responsibility for self-development through self-study, identification of learning opportunities

Academic background & Professional Knowledge

• Bachelor’s degree in business administration, management, IT or any related field.
• At least 2 - 4 years Project management industry experience.
• Demonstrated experience in managing project budgets
• Ability to prepare, present and share insights to guide decision-making.
• Demonstrated experience in influencing critical project decisions and stakeholders
• Proven aptitude to manage many competing projects and priorities.
• Able to move fluidly between collaborative and independent work styles.
• Adept at making assessments quickly and identifying the best course of action

Here Are The Skills We Are Looking For:

• Project management
• Resourcefulness and attention to detail
• Ability to work under pressure
• Efficient and results oriented
• Self-motivated person able to work under minimum supervision
• Excellent leadership and organizational skills
• Risk Management
• Critical Thinking
• Razor-sharp problem-solving skills
• Cost Control
• Quality Management