Job Opportunities at Total Kenya

Job Purpose

The Territory Manager will be responsible for the management, optimization and development of the economic and commercial performance of a network of stations, controlling the financial risks and with due observance of the standards regarding hygiene, quality, safety, the environment and image.

Responsibilities for the Territory Manager Job

• Reporting to the Network Regional Manager, the incumbent will be responsible for the following:-
• Proposing, coordinating, developing and supervising the policies of the Network section with respect to:
  SFS (shop, food service): Car wash, lube bay, 3rd parties activities.
• Quality; Top Service and Eco Services Hygiene/Environment/Safety of property and of persons.
• Maintenance: In interface with the Maintenance Engineers, ensuring that the Dealers observe the maintenance contract terms.
• Cards activity: Securing transactions in service stations, retaining and developing the portfolio clients.
• Studying, proposing and negotiating the economic aspects of the Marketing Licence Agreements (MLAs) for dealers in assigned territory on renewal (working capital required, forecasted P&L, rents, etc).
• Controlling and foreseeing the financial risks by making checks on the Dealers financial health (financial situation) and analyzing the economic and commercial performance levels (Real P & L).
• Proposing and implementing the actions plans required for optimizing results: – Sales, Top Service, Rents, etc.
• Proposing and implementing the continuous training plan for all station staff.
• Preparing and proposing a promotion policy for Young Dealers.
• Conducting regular competition survey: identifying possible aspects, analyzing the competition and contributing to the development policy defined for the assigned territory.
• Monthly Young Dealer management controls and periodic station audits inline with Company procedures and guidelines.

Qualifications for the Territory Manager Job

• A Bachelors Degree in business studies with a penchant for marketing
• Excellent analytical, negotiation, communication, organizational and public relations skills
• Ability to prioritize, autonomy, organization skills, strict approach & customer-oriented mindset
• Creative thinker and ability to lead a team
• Valid Driving License; will involve regular field travel

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Job Purpose

Responsible for rolling out the training plan & management of the training budget, offering of technical support services to lubes customers, supervision of staff and formulating technical communication materials used to promote existing/ new products.

Responsibilities for the Technical & Training Manager Job

• The incumbent shall be responsible for the following:-
• Offering technical training and support services to customers such as oil analysis programme, carrying out lube surveys and product trials
• Maintaining lubricants quality control standards at the ANAC laboratory & at the lubricants blending plant
• Managing the Product Life Cycle (custodian of formulation, new product introduction, sales analysis sunset of products & pro-active approach to understanding market competitor activities for future product plans)
• Providing guidance and supervision to the Mechanics Supervisor
  Addressing all technical issues relating to base oil, product waivers, equipment performance, lubricant surveys and formulations
• Ensuring all oil analysis results in liaison with the lab chemist, are well interpreted for customers and then follows up on action points
• Continuous evaluation of consumables / laboratory equipment status and proposing upgrades in liaison with the chief chemist and lab chemist where necessary
• Initiating lubes training plan. Rolling out and evaluating the training programs for all key customers in liaison with lubes engineers
• Conducting & coordinating testimonials and field tests/ trials at customer/ prospects locations for new / existing products with the aim of acquiring new business or switching customers to new and higher performance products

Qualification Required For the Technical Engineer Job

• The job holder will require the following minimum qualifications:-
• Bachelors’ Degree in Mechanical/ Production/ Chemical Engineering. Post graduate training in Technical/ Business fields preferred
• 4 yrs experience in Lubes business, technical support & training, sales and marketing environment
• Excellent Communication and presentation, analytical, problem solving skills
• Attention to detail & keenness to learn.