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  • Posted: Jun 10, 2021
    Deadline: Not specified
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  • UNHCR was created in 1950, during the aftermath of the Second World War, to help millions of Europeans who had fled or lost their homes. We had three years to complete our work and then disband. Today, over 65 years later, our organization is still hard at work, protecting and assisting refugees around the world.
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    Associate Resettlement Case Reviewer (Dadaab)

    OrganizationaL Context

    The town of Dadaab is in the North Eastern Province of Kenya. It is in a semi-arid area and is mostly dry plus hot all year round. Due to the isolation of the duty station and ongoing security concerns, the duty station is categorized as hardship category `E and substantial security level. The UN compound is surrounded by the Hesco fences and there is curfew in place from 6pm to 6am,when the external gate is closed. All movement outside the UN compound to and within the camps requires armed police escort. International staff have one-week R&R break (Rest and Recreation) after every 6 weeks in the operational area.

    There are limited banking facilities at Dadaab with only one bank in which staff may open a bank account and withdraw cash with certain debit/credit cards. Internet and communications networks are available at the compound. Remoteness, isolation and lack of entertainment in social life are the factors to be also considered prior to applying.

    Security Considerations:       

    The security situation continues to be a challenge in SO Dadaab and the candidate needs to have undergone proper security training. Meanwhile, staff movements in the Dadaab Operation are strictly restricted and all staff are obliged to adhere to security advisories. Staying in the office compound is regulated by a curfew in effect during the night and the requirement to answer daily radio checks.

    Dadaab is at UN security level (SLS) 4 as a duty station.

    All international staff live in the Compound. Climatic conditions are harsh, and despite fumigation of the compound, insects and even snakes are present in the environment. Apart from a satellite level 1 JMS medical clinic, there is no other medical back up therefore staff assigned to Dadaab must be in good health. Evacuation opportunities are limited. Candidates with conditions requiring regular treatment or medical supervision should be appropriately advised.

    Accountability

    Refugees in Kenya are primarily identified for resettlement due to protection needs in line with the resettlement criteria in the Resettlement Handbook. In Dadaab, refugees are identified for resettlement through UNHCR�s main database, ProGres V4. The United States receives the largest percentage of resettlement submissions; over 90%. Canada, Germany, Australia, Sweden, among others, also receive cases from the Kenya operation. The office will continue to prioritize resettlement submissions despite the Covid-19 situation. The consultant will work under the direct supervision of the Resettlement and Complementary Pathways Officer at the UNHCR Sub-Office Dadaab.

    Responsibility

    Under the supervision of the Resettlement and Complementary Pathways Officer, the incumbent will perform the following duties:

    • Review RRFs drafted by other colleagues. During the periods that the consultant will be asked to   review, a target of 20 cases to review per week will be set for the consultant;
    • Complete Resettlement Referral Forms (RRFs) to meet agreed targets (6 per week) that will be balanced with review duties;
    • Interview refugees, undertake necessary actions / assessments to complete RRFs;
    • Liaise with other functional units within UNHCR and partner agencies to ensure necessary action is taken / assessments made to finalize documentation on resettlement submissions; 
    • Support complementary pathways activities;
    • Fulfil additional responsibilities as assigned, including as focal person for resettlement countries, etc.;
    • Participate in regular protection counselling activities in the field as part of a multi-functional team;
    • Interview and assess sensitive cases;
    •  Fulfil other resettlement related duties as directed by the supervisor.

    Authority

    The incumbent will be required to prepare UNOPS evaluations on key performances.

    Essential Minimum Requirements

    University degree in relevant area (e.g. international law / refugee law, political science, social sciences preferably in social work etc.) and thorough understanding of the principles of refugee law and UNHCRs mandate;

    Experience:-
    Minimum one-year professional experience in relevant work area (e.g. Assisting refugees in a resettlement context, case advocacy, assisting with family reunification, identifying resettlement needs, preparing resettlement referrals/submissions etc.) – required.

    Desirable qualifications

    Professional experience in the area of refugee law or advocacy on behalf of refugees – required;

    •  Professional experience writing detailed submissions on complex issues related to refugee law or refugee matters required;
    • Experience conducting refugee status determinations and resettlement assessments
    • Experience drafting resettlement submissions required;
    • Experience in complementary pathways activities- highly desirable.

    Key Competencies:-

    • Fluency in English language, strong drafting skills – required.
    • Knowledge of and/or preparedness to become familiar with and abide by UNHCR�s principles, code of conduct and humanitarian goals – required.
    • Knowledge of the international legal framework governing refugees, asylum seekers, internally displaced persons and statelessness – required.
    • Knowledge of UNHCR guidelines on refugee status determination / resettlement. – desirable;
    • Awareness of gender issues – required.
    • Knowledge of rights and community-based approach to identify and respond to specific needs – desirable.
    • Awareness of the importance of preventing fraud – required.
    • Awareness of ways to mitigate risks – desirable.
    • Respect for diversity. Ability to work in a multicultural environment. Adherence to the principles of transparency, confidentiality and fair treatment of refugees – required.
    • Excellent interviewing and counselling skills – required;
    • Ability to conduct assessments and identify protection risks of individuals and groups – desirable;
    • Strong interpersonal skills and ability to work effectively in teams – desirable;
    • Ability to work in stressful situations and in hardship locations – desirable;
    • International/field experience particularly with NGOs or UN agencies working with refugees in countries of refuge highly desirable.
    •  Working knowledge of ProGres – essential.

     

    Dadaab is at UN security level (SLS) 4 as a duty station.

    All international staff live in the Compound. Climatic conditions are harsh, and despite fumigation of the compound, insects and even snakes are present in the environment. Apart from a satellite level 1 JMS medical clinic, there is no other medical back up therefore staff assigned to Dadaab must be in good health. Evacuation opportunities are limited. Candidates with conditions requiring regular treatment or medical supervision should be appropriately advised.

    Accountability

    Refugees in Kenya are primarily identified for resettlement due to protection needs in line with the resettlement criteria in the Resettlement Handbook. In Dadaab, refugees are identified for resettlement through UNHCR�s main database, ProGres V4. The United States receives the largest percentage of resettlement submissions; over 90%. Canada, Germany, Australia, Sweden, among others, also receive cases from the Kenya operation. The office will continue to prioritize resettlement submissions despite the Covid-19 situation. The consultant will work under the direct supervision of the Resettlement and Complementary Pathways Officer at the UNHCR Sub-Office Dadaab.

    Responsibility

    Under the supervision of the Resettlement and Complementary Pathways Officer, the incumbent will perform the following duties:

    • Review RRFs drafted by other colleagues. During the periods that the consultant will be asked to   review, a target of 20 cases to review per week will be set for the consultant;
    • Complete Resettlement Referral Forms (RRFs) to meet agreed targets (6 per week) that will be balanced with review duties;
    • Interview refugees, undertake necessary actions / assessments to complete RRFs;
    • Liaise with other functional units within UNHCR and partner agencies to ensure necessary action is taken / assessments made to finalize documentation on resettlement submissions; 
    • Support complementary pathways activities;
    • Fulfil additional responsibilities as assigned, including as focal person for resettlement countries, etc.;
    • Participate in regular protection counselling activities in the field as part of a multi-functional team;
    • Interview and assess sensitive cases;
    •  Fulfil other resettlement related duties as directed by the supervisor.

    Authority

    The incumbent will be required to prepare UNOPS evaluations on key performances.

    Essential Minimum Requirements

    University degree in relevant area (e.g. international law / refugee law, political science, social sciences preferably in social work etc.) and thorough understanding of the principles of refugee law and UNHCRs mandate;

    Experience:-
    Minimum one-year professional experience in relevant work area (e.g. Assisting refugees in a resettlement context, case advocacy, assisting with family reunification, identifying resettlement needs, preparing resettlement referrals/submissions etc.) – required.

    Desirable qualifications

    Professional experience in the area of refugee law or advocacy on behalf of refugees – required;

    •  Professional experience writing detailed submissions on complex issues related to refugee law or refugee matters required;
    • Experience conducting refugee status determinations and resettlement assessments
    • Experience drafting resettlement submissions required;
    • Experience in complementary pathways activities- highly desirable.

    Key Competencies:-

    • Fluency in English language, strong drafting skills – required.
    • Knowledge of and/or preparedness to become familiar with and abide by UNHCR�s principles, code of conduct and humanitarian goals – required.
    • Knowledge of the international legal framework governing refugees, asylum seekers, internally displaced persons and statelessness – required.
    • Knowledge of UNHCR guidelines on refugee status determination / resettlement. – desirable;
    • Awareness of gender issues – required.
    • Knowledge of rights and community-based approach to identify and respond to specific needs – desirable.
    • Awareness of the importance of preventing fraud – required.
    • Awareness of ways to mitigate risks – desirable.
    • Respect for diversity. Ability to work in a multicultural environment. Adherence to the principles of transparency, confidentiality and fair treatment of refugees – required.
    • Excellent interviewing and counselling skills – required;
    • Ability to conduct assessments and identify protection risks of individuals and groups – desirable;
    • Strong interpersonal skills and ability to work effectively in teams – desirable;
    • Ability to work in stressful situations and in hardship locations – desirable;
    • International/field experience particularly with NGOs or UN agencies working with refugees in countries of refuge highly desirable.
    •  Working knowledge of ProGres – essential.

    go to method of application »

    Senior Repatriation Assistant

    Organization context 

    Under the direct supervision of the Senior Protection officer, the incumbents� priority function will be to assist in verifying and confirming the voluntariness of the intention of the refugees intending to return to country of origin and ensure that they make an informed decision based on accurate country of origin information. The Senior Repatriation Assistant will undertake day-to-day counselling of refugees at an integrated Return Help Desk located at camp level and through remote modalities.

    Accurate and duly completed Return Help Desk Counselling Forms for each refugee visiting the desk to make return related inquiries;

    •  Accurate statistical reporting and recording in ProGress database of return related events;
    • Precise and detailed knowledge and application of the return pathway;
    • Provision of accurate country of origin information to facilitate the making of an informed decision;
    • Number of cases referred to the Protection and Field teams for further follow-up in instances where repatriation is not the appropriate course of action;
    • Accurate completion of voluntary return forms which should tally with number of persons returning, health screening forms issued and movement passes issued;
    • All returning refugees undergo counselling;
    • All returning refugees do not sign the voluntary repatriation form until after the 7 day reflection period;
    • All returning refugee are in possession of duly completed voluntary repatriation forms
    • All returning refugees undergo medical screening before departure;
    • All returning refugees are issued with movement passes;
    • All returning refugees undergo initial mine risk education before departure;
    • All returning refugees collect their unconditional cash grant and core relief items before departure;
    • All returning refugees are accommodated at the transit center safely and provided with food;
    • All protection safeguards outlined in the SOPs are respected; in particular with regard to family unity and child protection pre- requisites;
    • All bus manifests are duly completed and shared with the Senior Protection Officer / Resettlement and Complementary Officer
    • All persons with special needs are assisted;
    • Convoy movements depart on time, under Police escort, in safety and dignity
    • All returning refugees are subjected to health screening and observe Covid-19 protocols.

    Responsibility

    Under the supervision of the Senior Protection Officer/Resettlement and Complementary Pathway Officer, the Snr Repatriation Assistant will:

    •  Interview candidates for voluntary repatriation and ensure that they make informed decisions on returns, based on up to date information on the conditions in the country of origin.
    • Assist in proposing documents (including Voluntary Repatriation Forms) and ensure that refugees are provided with the appropriate documentation.
    •  Facilitate UNHCRs access and communication to/with individual and communities of concern, including through translation and cultural mediation.
    • Participate in mass information activities aimed at informing refugee communities and other relevant stakeholders about the voluntary repatriation programme.
    • Provide logistics and administrative support to voluntary repatriation border-crossing/return movements.
    • Assist in assessing the specific needs of vulnerable categories of returnees during return movements and advise on responses
    • Assist in providing/disseminating information to refugees relevant to voluntary repatriation to countries of origin;
    •  Assist in counselling individuals and families wishing to return home;
    • Assist in completion of Voluntary Return Forms;
    • Assist in compilation of daily, weekly and monthly reports of Return Help Desk activities;
    • Assist in managing Return Help Desks;
    • Undertake any other assignment related to return, as directed by the Senior Protection Officer/Resettlement and Complementary Pathway Officer

    Minimum Qualification and Experience

    Education: Completion of Secondary School with post-secondary course works/certificates and/or diploma in International Law or International relation or Political science or a related field.

    Fluency in English and working knowledge of another relevant UN language or local language

    Desirable qualification and competencies

    Computer skills.

    -Good knowledge of UNHCR�s protection mandate and operations

    -At least 2 years of previous relevant job experience

    -Experience in the context of protection or repatriation, including protection interventions and monitoring especially in Refugee camp settings.

    -Knowledge of UNHCRs data management tool (ProGress V4) will be added advantage.

    Competencies

    Candidates may also be tested on relevant cross function competencies.  Examples are listed below:-

    Cross  Functional Competencies

    • Analytical Thinking
    • Innovation & Creativity
    • Technological Awareness
    • Negotiation & Conflict Resolution
    • Planning & Organizing
    • Policy Research & Development
    •  Political Awareness
    • Stakeholder Management
    • Change Capability & Adaptability

    go to method of application »

    Associate Resettlement Case Officer (Dadaab)

    The town of Dadaab is in the North Eastern Province of Kenya. It is in a semi-arid area and is mostly dry plus hot all year round. Due to the isolation of the duty station and ongoing security concerns, the duty station is categorized as hardship category `E and substantial security level. The UN compound is surrounded by the Hesco fences and there is curfew in place from 6pm to 6am,when the external gate is closed. All movement outside the UN compound to and within the camps requires armed police escort. International staff have one-week R&R break (Rest and Recreation) after every 6 weeks in the operational area.

    There are limited banking facilities at Dadaab with only one bank in which staff may open a bank account and withdraw cash with certain debit/credit cards. Internet and communications networks are available at the compound. Remoteness, isolation and lack of entertainment in social life are the factors to be also considered prior to applying.

    Security Considerations:       

    The security situation continues to be a challenge in SO Dadaab and the candidate needs to have undergone proper security training. Meanwhile, staff movements in the Dadaab Operation are strictly restricted and all staff are obliged to adhere to security advisories. Staying in the office compound is regulated by a curfew in effect during the night and the requirement to answer daily radio checks.

     

     

    REPORT THIS AD

    Dadaab is at UN security level (SLS) 4 as a duty station.

    All international staff live in the Compound. Climatic conditions are harsh, and despite fumigation of the compound, insects and even snakes are present in the environment. Apart from a satellite level 1 JMS medical clinic, there is no other medical back up therefore staff assigned to Dadaab must be in goo health. Evacuation opportunities are limited. Candidates with conditions requiring regular treatment or medical supervision should be appropriately advised.

    Accountability

    Refugees in Kenya are primarily identified for resettlement due to protection needs inline with the resettlement criteria in the Resettlement Handbook. In Dadaab, refugees are identified for resettlement through UNHCR�s main database, ProGresV4. The United States receives the largest percentage of resettlement submissions; over 90%. Canada, Germany, Australia, Sweden, among others, also receive cases from the Kenya operation. The office will continue to prioritize resettlement submissions despite the Covid-19 situation. The consultant will work under the direct supervision of the Resettlement and Complementary Pathways Officer at the UNHCR Sub-Office Dadaab.

    Responsibilities

    Under the supervision of the Resettlement and Complementary Pathways Officer, the incumbent will perform the following duties:

    • Interview refugees, undertake necessary action / assessments to finalize the resettlement assessment, including, refugee status determinations and complete RRFs for cases deemed by the office to meet the resettlement criteria;
    • Complete Resettlement Referral Forms (RRFs) to meet agreed targets in Kakuma. The consultant is expected to complete 6 RRFs per week or a NFF in lieu of an RRF when and if the case interviewed is recommended for closure;
    • Liaise with other functional units with UNHCR and partner agencies to ensure necessary action is taken / assessments made to finalize documentation on resettlement submissions;
    • Actively participate in expedited resettlement verification and quality assurance/review activities if requested by the supervisor;
    • Fulfil other resettlement related duties as directed by the supervisor;
    • Support complementary pathways activities

    Desirable qualifications

    Professional experience in the area of refugee law or advocacy on behalf of refugees -required;

    • Professional experience writing detailed submissions on complex issues related to refugee law or refugee matters 
    • Experience conducting refugee status determinations and resettlement assessments 
    • Experience drafting resettlement submissions 

    Key Competencies:-

    • Fluency in English language, strong drafting skills – required.
    • Knowledge of and/or preparedness to become familiar with and abide by UNHCRs principles, code of conduct and humanitarian goals – required.
    • Knowledge of the international legal framework governing refugees, asylum seekers, internally displaced persons and statelessness – required.
    • Knowledge of UNHCR guidelines on refugee status determination / resettlement. – desirable;
    •  Awareness of gender issues – required.
    • Knowledge of rights and community-based approach to identify and respond to specific needs – desirable.
    • Awareness of the importance of preventing fraud – required.
    •  Awareness of ways to mitigate risks – desirable.
    • Respect for diversity. Ability to work in a multicultural environment. Adherence to the principles of transparency, confidentiality and fair treatment of refugees – required.
    • Excellent interviewing and counselling skills – required;
    • Ability to conduct assessments and identify protection risks of individuals and groups -desirable;
    • Strong interpersonal skills and ability to work effectively in teams – desirable;
    • Ability to work in stressful situations and in hardship locations – desirable;
    • International/field experience particularly with NGOs or UN agencies working with refugees in countries of refuge highly desirable.
    • Working knowledge of ProGres – essential.

    Method of Application

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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