We are seeking to fill a consultancy position of Operational Data Analyst based in Nairobi, Kenya.
Under the general supervision of the Chief of Digital Transformation Services the incumbent will be responsible for the following functions:
- Work with the HQ application development team to process, design and present data in ways to help relevant stakeholders make better decisions;
- Define requirements and objectives for locally developed data products, liaising closely with relevant stakeholders, including business functions, development and architecture teams;
- Working with the data architecture team and relevant business units to define and document business rules and logic that drive the design and development of data solutions;
- Provide quality assurance of imported data, working with relevant stakeholders;
- Providing applied technical expertise in data storage structures, data mining, and data cleansing.
- Manage and design the analytical environment, including data sources, analytical models, security, and metadata;
- Store and integrate local data source with existing data within the WFP data lake;
- Generate visualization and analysis from single or multiple systems;
- Troubleshoot the reporting database environment and reports.
Training and Support
Train end-users on delivered analytical tools and dashboards to ensure knowledge handover to relevant business teams;
- Train end-users on delivered analytical tools and dashboards to ensure knowledge handover to relevant business teams;
- Liaise with the product management and service support teams to ensure service support levels are maintained;
- Use project management skills to ensure that relevant teams and individuals are consulted and involved in decision making at key points and that all decisions made are clearly documented and communicated;
- Report progress and issues to all relevant stakeholders;
Qualifications & Experience Required
- University Degree in Business Administrations, Data Management, Statistics, Marketing, Information Management another relevant discipline.
- 3 years or more of relevant progressive work experience in information management, information systems, web management, data management, GIS mapping, data visualization or project management.
Technical Skills & Knowledge:
- Proven experience of working in a dynamic analytical environment and handling complex analysis using R, SPSS, Tableau, Horton Works and Cloudera.
- Substantive report writing skills.
- Strong data analysis skills.
- Well developed problem-solving and conflict resolution skills
- Ability to establish effective working relationships in multi-cultural and multi-ethnic environments
- Ability to plan, prioritize, multi-task and manage time effectively
- Highly-developed written and oral communication skills with the ability to influence and adapt communication styles to different situations and individuals.
- Fluency in oral and written English with an intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) or Portuguese (one of WFP’s working languages) is desirable.
Terms and Conditions
WFP offers a competitive compensation package that will be determined by the contract type and selected candidate’s qualifications and experience.
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To design and manage programmes of moderate size or complexity that effectively meet food assistance needs, or contribute to policy formulation and/or provide technical advice or oversight on programme strategy and implementation.
This position is required to provide overall leadership, management and coordination of WFP’s portfolio in promoting resilient livelihoods under Outcome 2 and specifically Activity 3 of the CSP. Specific activities include management of in-kind and cash transfers, design and implementation of appropriate and transformational livelihoods assistance, capacity strengthening of national and county governments, promotion of access to financial services including micro-insurance and savings and credit schemes. This will include prioritisation and management of resources including financial flows from multiple funding sources, provision of normative guidance to field operations for effective and efficient delivery. It will also entail retaining an oversight and forging synergies with the Farm to Market Alliance (FtMA), which is also housed within WFP and forms part of CSP Outcome 2.
The Programme Policy Officer will be the Activity Manager for Activity#3 (Resilient Livelihoods), under the direct supervision of the Strategic Outcome Manager for SO#2 (Food Systems and Resilient Livelihoods).
KEY ACCOUNTABILITIES (not all-inclusive)
- Contribute to formulation of WFP-wide programme policies in line with both organisational strategy and the practical realities of operating in the field; or translate programme policy into Regional/Country level practices. Developing programme guidance and implementation modalities and operations, to ensure a clear and strong connection between HQ and field operations.
- Provide advice and support to COs on moderately complex issues to clarify ambiguities and ensure that policy and programme operations are consistent with WFP policies, Executive Board decisions, and other relevant guidance.
- Provide technical advice or mobilise technical expertise on programme and policy issues including assessment and analysis, the choice of objectives, activities, transfer modalities and appropriate food products, the deployment and testing of innovative approaches and the development of strategies to support government efforts to reduce hunger and malnutrition.
- Assist counterparts in governments and other partners in identifying where food assistance can be usefully employed and provide support and technical expertise for the planning, formulation and implementation of moderately complex food assistance programmes to strengthen government and community ownership and effectiveness of food security and nutrition programmes at national and sub-national levels.
- Establish and maintain operational partnerships to identify opportunities for collaborative approaches and initiatives that improve assistance packages and support advocacy work.
- Enhance WFP’s leadership status in forums relating to area of specialism, for example food security, nutrition, livelihoods, resilience or engagement in humanitarian, transition and development contexts through direct participation, briefings, information products and other materials.
- Manage operational research and evidence building on issues relevant to food assistance.
- Manage the preparation and dissemination of timely analytical and critical reports, publications, and a variety of information products or proposals for internal or external use.
- Contribute to resources mobilisations efforts for WFP projects, including clearly articulating the need for food assistance and related programme opportunities, and follow up on the resource situation of projects including commodity and cash availability, seeking advice from senior colleagues where necessary.
- Advice and support the development of functional training in areas of expertise to enhance the capacity of WFP staff and partner to design and deliver effective food assistance programmes.
- Lead, motivate and develop a team of staff to enable high performance.
- Ensure the best use of assigned financial resources for achievement of set objectives within a moderate budget.
- Contribute to Country Office Emergency Preparedness i.e. early warning, risk analysis, and contingency planning in order to respond to humanitarian crises and needs.
- Other as required.
KEY ACCOUNTABILITIES (Continued ... A)
- Activity Management
- Lead the development and implementation of resilient livelihoods strategies including for improving productivity and resilience to shocks amongst food insecure populations.
- Analyse the country context and policy debates nationally, regionally and globally to ensure that WFP Kenya remains at the forefront of thinking and practice in Food Systems and Resilience.
- Provide technical oversight and guidance and identify opportunities for improvement and innovative initiatives analysing best practices from WFP and partners in academia, government and the private sector.
- Plan, monitor, prioritise and overall manage resources to maximise their effectiveness in the delivery of Activity#3. Report comprehensively on the same in required formats and forums.
- Manage agreements, contracts and MoUs related to Activity#3 with external service providers to ensure corporate standards are followed with special emphasis on quality control, loss prevention, risk mitigation and cost effectiveness.
- Manage, develop and motivate a team of supervisees, including programme officers to support and provide day-to-day management of activities under Activity#3.
KEY ACCOUNTABILITIES (Continued ... C)
Collaborative Activities and Partnership Management (Continued):
- Present, justify and rationalize activity resource management status, plans, prioritization and options to the Resource Management Committee.
- Contribute fully to the wider Outcome 2 leadership with the Activity#4 Manager and Food Systems Coordinator.
- Represent WFP in relevant partnership, coordination and collaborations forums with government, United Nations agencies, donor and private sector forums among others.
- Liaise with other units, including Supply Chain, administration, finance, procurement, HR and others to ensure the multi-disciplinary and efficient delivery of the programme.
- In collaboration with the monitoring and evaluation unit, ensure baselines for Activity#3 are established; project reviews and evaluations are carried out and findings are used to improve guidance documents for use by field offices.
Main outputs expected from the position include the following:
- Annual activity implementation strategies and budgetary reports developed, implemented and reported in line with WFP financial framework.
- Technical guidance developed and made available to both Nairobi and field based staff as well as implementing partners where necessary.
- Project funding proposals developed.
- Activity grants programmed and managed according to WFP financial guidelines and donor requirements.
- Strategic, complementary and implementation partnerships forged and formalised where appropriate.
- Policy briefs/concepts for policy and strategic engagement with government.
- Activity#reviews and evaluations carried out and reports available.
- Human resource requirements for delivery of the activity are identified, recruited and managed.
4Ps CORE ORGANISATIONAL CAPABILITIES
- Understand and communicate the Strategic Objectives : Utilizes understanding of WFP’s Strategic Objectives to communicate linkages to team objectives and work.
- Be a force for positive change : Proactively identifies and develops new methods or improvements for self and immediate team to address work challenges within own work area.
- Make the mission inspiring to our team : Identifies opportunities to further align individual contributions with WFP’s mission of making an impact on local communities.
- Make our mission visible in everyday actions : Helps colleagues to see the link between their individual tasks and the contributions of their unit’s goals to the broader context of WFP’s mission.
- Look for ways to strengthen people's skills : Is able to identify, support and encourage focused on-the-job learning opportunities to address gaps between current skillsets and needed future skillsets for WFP.
- Create an inclusive culture : Recognizes the contributions of teammates, and encourages contributions from culturally different team mates to recognise the value of diversity above and beyond just including it in programming for beneficiaries.
- Be a coach & provide constructive feedback : Provides and solicits ongoing constructive feedback on strengths and development opportunities to help develop individual skills, whilst also helping others identify areas for improvement.
- Create an “I will”/”We will” spirit : Sets clear targets for self and others to focus team efforts in ambiguous situations (e.g., unprecedented issues and/or scenarios)
- Encourage innovation & creative solutions : Thinks beyond team’s conventional approaches to formulate creative methods for delivering food aid and assistance to beneficiaries.
- Focus on getting results : Maintains focus on achieving individual results in the face of obstacles such as volatile or fragile environments and/or organizational roadblocks.
- Make commitments and make good on commitments : Takes personal accountability for upholding and delivering upon team’s commitments and provides assurance to stakeholders.
- Be Decisive : Demonstrates ability to adjust to team’s plans and priorities to optimize outcomes in light of evolving directives, while also responding quickly in high-pressure environments, such as in emergency settings.
- Connect and share across WFP units : Demonstrates an understanding of when and how to tactfully engage other units in conversations on impact, timing, or planning
- Build strong external partnerships : Networks regularly with key external partners using formal and informal opportunities to understand each partner’s unique value proposition, and to build and strengthen relationships
- Be politically agile & adaptable : Demonstrates ability to adapt engagement approach in the context of evolving partner circumstances and expectations
- Be clear about the value WFP brings to partnerships : Demonstrates ability to articulate to internal and external audiences the value that individual contributions and immediate teams bring to partnerships.
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The position will be based in the Port Operations / Supply Chain unit, Mombasa, Kenya. The internship will be typically for the period of at least 3 months during May/June to August/ September 2020.
Brief description of WFP activities in Port Operations/Supply Chain Unit in Mombasa, Kenya
Mombasa Port is the main port of entry in Kenya and main HUB for WFP operations in the Region with a turnover of over 300,000MT foods and non-foods items per year. WFP Mombasa is responsible for handling arrivals of containerized cargo and charter vessels supporting the landlocked countries and Kenya operations.
The Mombasa Office is very operational and dynamic, involving warehouse management / land transport, port clearances activities and vessel discharge operations. We are looking for young talented individuals with an interest in supply chain and port operations. The intern will be supervised by the head of the office providing training in shipping activities, warehousing management and logistics in general.
- Title of Post: PD Summer Intern
- Unit: Supply Chain, Port Operations
- Supervisor: Logistics Officer of Unit, Head of Office
- Duration: At least 3 months (May/June to August/September 2020)
Duties and responsibilities
Under the direct supervision of a logistics officer of the unit, the PD Summer Intern will perform the following duties:
- Update weekly reports, including maintaining our Tableau Dashboard
- Assist the various teams in our internal business processes, Warehousing, Transport, Shipping
- Manage WFP’s container tracing system during vessel discharge
- Provide a daily warehouse assessment using the mobile APP
- Coordinate and organize workshops for service provision
- Participate in the in-house trainings on the various supply chain subjects
- Perform other related duties as required
Qualifications and experience
- Currently enrolled in a master’s degree programme OR a recent graduate of a master’s degree (graduated within the last 6 months
- Proficiency in MS Office (Word, Excel, Power Point, Publisher, Outlook)
- Excellent English verbal and writing skills
- Excellent IT skills / dashboards / mobile APPs
- Interpersonal Skills
Working knowledge of English (proficiency/level C) is required.
Supervision (Level/Methods of Supervision)
Under the direct supervision of a Logistics Officer of Unit, the incumbent will be provided with close mentoring, guidance and technical supervision. Performance planning and reviews as well as learning and development discussions will be elemental part of the supervision. Head of Office will be the second-level supervisor. With the support of a comprehensive induction package and assignment of a buddy/mentor, the intern will rapidly become a productive member of the team.
Throughout their assignment WFP interns have access to an industry leading learning platform, WeLearn. Depending on opportunities and availability of funds, he/she may participate in WFP workshops or seminars, as appropriate.
At the end of the assignment, the Intern should have:
- Results-based skills in supply chain activities, port operations and warehouse management
- Good knowledge in modernizing our internal processes, Dashboard implemented, mobile APP and Transport Allocations tool concluded
- Understanding in Shipping / Maritime industry
- Skills in planning, coordination and partnering both with the internal and external stakeholders
- Integration and more service provision
- General understanding of WFP overall operations
Information on the Country of Assignment
Living conditions in Mombasa, Kenya
Mombasa is a coastal city of Kenya along the Indian Ocean. It is Kenya’s second largest city and has an extra-large port and an international airport. The city remains one of the most popular tourist destinations in Kenya and is also usually frequented by UN personnel for both work and holiday. The area’s security remains generally stable.
In general, Mombasa records highs of 88°F (31°C) and lows of 80°F (26°C), representing a very small range. This explains why it is hot for most parts of the year. It would therefore be advisable to bring light clothing. The area is also prone to tropical diseases such as Malaria, Dengue Fever therefore staff are advised to used mosquito repellents and sleep inside a treated mosquito net.
Other relevant information
The local currency Kenya is the Kenyan shilling (KES) divided into 100 cents. Coins are of 50 cents and of KES 1, 5, 10, 20 and 40. Notes are of KES 50, 100, 200, 500 and 1000. The exchange rate averages KES 100.00 to US$ 1.
Terms and Conditions:
- WFP is not responsible for living expenses, arrangements for accommodation, necessary visas and related costs.
- WFP will reimburse travel ticket for candidates who are nationals of developing countries and are pursuing their studies in their home country.
- WFP will recognize candidates’ educational credentials from recognised institutions that have been certified by competent international or national authorities such as the United Nations Educational, Scientific and Cultural Organization (UNESCO) or Ministries of Education.
- Candidates who bear any of the following relations to WFP staff members are not eligible to apply: sons, daughters, brothers or sisters.