Job Recruitments at Mini Group

• This position specifically targets Tuk Tuk Drivers who can also operate canters and are available for immediate engagement. Recruitment will be conducted on a rolling basis due to operational urgency.

Key Duties & Responsibilities

Delivery & Transportation

• Safely drive assigned Tuk Tuks and Canters to deliver goods to customers and outlets.
• Verify all items before dispatch and upon delivery to ensure accuracy.
• Plan efficient delivery routes to minimise delays and fuel consumption.
• Ensure goods are delivered within scheduled timelines and in good condition.

Customer Service

• Provide courteous and professional service when interacting with customers.
• Collect signed delivery notes and maintain accurate proof of delivery records.
• Address customer concerns promptly and escalate unresolved issues to the Warehouse Manager.

Vehicle Maintenance

• Conduct routine pre-trip and post-trip checks (fuel, tires, oil, lights, brakes, etc.).
• Maintain cleanliness and operational standards of assigned vehicles.
• Report any vehicle defects, maintenance needs, or accidents immediately.

Documentation & Reporting

• Keep accurate records of daily deliveries, mileage, fuel usage, and route logs.
• Submit delivery reports to the Warehouse Manager at the end of each shift.
• Ensure all delivery documentation is completed, signed, and filed correctly.

Safety & Compliance

• Adhere strictly to all traffic laws and internal safety guidelines.
• Report accidents, delays, or security concerns promptly.
• Comply with company health, safety, and environmental policies.

Loading & Unloading

• Assist with loading and unloading goods, ensuring safe handling and stacking.
• Prevent damage to fragile or high-value goods during transport.

Qualifications & Experience

• KCSE Certificate or Diploma in Mechanical/Automotive Engineering (an added advantage).
• Valid driver’s license with Class BCE or relevant categories for Tuk Tuk and Canter.
• Clean driving record with no history of major traffic violations or accidents.
• Minimum 2–3 years’ experience driving Tuk Tuks or small delivery trucks within FMCG, logistics, or retail environments.
• Good knowledge of delivery routes in Nairobi, Mombasa, and surrounding regions.
• Basic mechanical knowledge and ability to perform minor repairs preferred.

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• The position requires a proactive, people-oriented professional who can balance compliance, operational efficiency, and employee engagement within a fast-paced, labour-intensive environment.

Key Duties & Responsibilities

HR Operations & HRIS Management

• Maintain accurate and up-to-date employee records (digital and physical).
• Manage attendance, leave, and other HRIS records for all employees.
• Support the implementation and maintenance of the HR Information System (HRIS).
• Compile and submit monthly HR data and reports to headquarters.

Recruitment & Talent Acquisition

• Support recruitment for shop-floor and management-level positions in coordination with HQ.
• Conduct candidate shortlisting, interviews, and onboarding processes.
• Ensure all hiring and onboarding procedures comply with company policy and labour regulations.
• Manage induction and orientation programs for new employees.

Employee Relations & Industrial Relations

• Serve as the first point of contact for staff grievances, disciplinary matters, and welfare issues.
• Mediate and resolve workplace disputes in a fair and timely manner.
• Advise line managers on HR policies, disciplinary procedures, and CBA matters (where applicable).
• Promote a positive work culture through engagement and wellness initiatives.

Performance Management

• Support performance planning, appraisals, and development reviews for staff.
• Monitor employee performance and assist line managers in developing improvement plans.
• Maintain appraisal records and track completion rates across departments.

Training & Development

• Identify skill gaps and coordinate training, coaching, and learning initiatives.
• Maintain a regional training calendar and update training records.
• Evaluate training outcomes and report to the Senior HRO for continuous improvement.

Compliance & Policy Implementation

• Ensure full compliance with labour laws, company policies, and audit requirements.
• Enforce adherence to HR policies and procedures at branch level.
• Keep management updated on legislative changes affecting HR practices.

Payroll & Benefits Administration

• Verify attendance, overtime, and leave records for accurate payroll processing.
• Liaise with Finance and HR Assistants to ensure timely payroll submissions.
• Support administration of medical, NSSF, NHIF, and pension schemes.

Reporting & Analytics

• Prepare weekly and monthly HR reports including headcount, turnover, and disciplinary cases.
• Analyze HR data to identify trends and recommend action plans for improvement.

Qualifications & Experience

• Bachelor’s Degree in Human Resource Management, Business Administration, or related field.
• Certified Human Resource Professional (CHRP) or Higher National Diploma in HRM.
• At least 3 years’ experience managing HR operations in a unionized or labour-intensive environment.
• Working knowledge of Kenyan labour laws and HRMIS systems.
• Active IHRM membership is mandatory.