Job Vacancies at Equity Bank Kenya

Job Purpose:

The Assistant Manager, Operational Risk, is responsible for supporting the development, implementation, and monitoring of the operational risk management framework. The role involves conducting risk assessments, tracking key risk indicators, and ensuring compliance with internal controls and regulatory requirements. The role works closely with business units to enhance risk awareness and mitigate operational risks.

Key Responsibilities

• Assist in implementing the operational risk management framework, policies, and procedures.
• Conduct risk assessments, root cause analysis, and control effectiveness reviews.
• Monitor and report operational risk events, incidents, and key risk indicators (KRIs).
• Support business units in identifying, assessing, and mitigating operational risks.
• Assist in the development and execution of risk control self-assessments (RCSA).
• Track and report operational loss events and ensure timely resolution of risk issues.
• Support the business continuity planning (BCP) and disaster recovery (DR) processes.
• Ensure compliance with regulatory and internal risk management requirements.
• Assist in risk training and awareness programs to enhance the Bank’s risk culture.
• Collaborate with internal audit, compliance, and other risk functions to strengthen controls.

Qualifications

Qualifications And Experience

• Bachelor’s degree in finance, Business Administration, Risk Management, or a related field.
• Professional certifications such as CRISC, FRR,FRM, PRM, or ORM are an added advantage.
•  At least 3-5 years of experience in operational risk management, internal audit, or compliance.
•  Knowledge of risk management frameworks such as Basel II/III, COSO, and ISO 31000.
• Experience with risk control self-assessment (RCSA), incident management, and business continuity planning.

Key Competencies & Skills

• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder engagement skills.
• Ability to interpret regulatory guidelines and implement risk controls.
• Attention to detail and ability to work under tight deadlines.

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Job Purpose:

The Manager, Technology Risk is responsible for overseeing the bank’s technology risk management framework, ensuring that risks related to IT infrastructure, cybersecurity, data protection, and digital transformation initiatives are effectively managed. This role works closely with IT, cybersecurity, and risk management teams to identify, assess, monitor, and mitigate technology-related risks while ensuring compliance with regulatory requirements and best practices. 

Key Responsibilities

Technology Risk Framework Implementation 

• Develop, implement, and maintain the bank’s Technology Risk Management Framework in alignment with regulatory requirements and industry standards (e.g., NIST, ISO 27001, COBIT, Basel). 
• Ensure technology risk policies, procedures, and controls are effectively embedded across all business units. 

Risk Identification, Assessment & Mitigation 

• Conduct technology risk assessments, including IT control testing, risk control self-assessments (RCSA), and scenario analysis. 
• Identify emerging risks related to cybersecurity threats, third-party IT risks, cloud computing, AI, and digital banking platforms. 
• Implement risk mitigation measures to strengthen IT security and resilience. 

Cybersecurity & Data Protection Oversight 

• Work closely with the Information Security and IT teams to assess cyber threats, vulnerabilities, and incident response strategies. 
• Ensure compliance with data protection laws (e.g., GDPR, Kenya Data Protection Act) and regulatory requirements. 
• Monitor cybersecurity incidents and oversee remediation efforts. 

Third-Party & Vendor Risk Management 

• Assess technology risks associated with third-party vendors, cloud service providers, and IT outsourcing arrangements.
• Conduct due diligence and continuous monitoring of critical IT service providers.

Regulatory Compliance & Audit Coordination 

•  Ensure adherence to local and international regulatory requirements, including CBK ICT Risk Guidelines, Basel III, and ISO standards. 
•  Act as the liaison between IT, internal audit, and external regulatory bodies during technology risk audits. 
•  Address and close audit findings related to IT risk. 

Business Continuity & Incident Management 

• Support IT Disaster Recovery (DR) and Business Continuity Planning (BCP) initiatives. 
• Coordinate technology risk incident response efforts and ensure timely reporting of critical IT disruptions. 

Technology Risk Reporting & Governance 

• Develop and present technology risk reports, dashboards, and key risk indicators (KRIs) to senior management, the Risk Committee, and Board-level governance forums. 
• Track and monitor IT risk remediation plans, ensuring timely resolution of identified risks. 

Training & Awareness 

• Conduct technology risk awareness training for business units to promote a risk-aware culture. 
• Support risk management capacity-building initiatives for IT and business teams. 

Qualifications

Qualifications, Experience

• Education: Bachelor’s degree in computer science, Information Technology, Risk Management, Cybersecurity, or a related field. A master’s degree is an added advantage. 
• Certifications: Professional certifications such as CISA (Certified Information Systems Auditor), CRISC (Certified in Risk and Information Systems Control), CISSP (Certified Information Systems Security Professional), or ITIL (Information Technology Infrastructure Library) are highly preferred. 
•  Experience: Minimum of 5-7 years of experience in technology risk management, IT security, cybersecurity, or audit in the banking or financial services industry.
• Regulatory Knowledge: Strong understanding of CBK ICT Risk Guidelines, Basel Accords, NIST Cybersecurity Framework, GDPR, Kenya Data Protection Act, and ISO 27001. 

Key Competencies & Skills

• Technology Risk Management – Expertise in IT risk identification, mitigation, and monitoring. 
• Cybersecurity & Information Security – Strong understanding of cyber threats, vulnerability management, and data protection regulations. 
• IT Governance & Compliance – Knowledge of COBIT, ITIL, and regulatory requirements for technology risk management. 
• Incident & Crisis Management – Ability to handle IT incidents, cyber breaches, and business continuity disruptions. 
• Audit & Assurance – Experience in conducting IT risk assessments, internal audits, and regulatory compliance reviews.

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Job Purpose:

The Manager Operational Risk, is responsible for overseeing and strengthening the bank’s operational risk management framework. The role involves identifying, assessing, monitoring, and mitigating risks arising from internal processes, people, systems, and external events. The incumbent will ensure compliance with regulatory requirements and best practices to safeguard the bank from financial and reputational losses

Key Responsibilities

Operational Risk Framework Implementation

• Develop, implement, and enhance the operational risk management framework, policies, and procedures in line with regulatory guidelines and industry best practices.
• Monitor and report key operational risk exposures and trends to senior management and risk committees.

Risk Identification, Assessment & Control

• Conduct operational risk assessments, including Risk Control Self-Assessments (RCSA) across business units.
• Identify key risk indicators (KRIs) and ensure continuous monitoring of operational risk exposures.
• Analyze risk events, root causes, and propose mitigation strategies to reduce operational risk incidents.

Incident Management & Loss Reporting

• Establish and maintain an operational risk event reporting and loss database.
• Investigate operational risk incidents and near misses, identifying lessons learned and recommending control enhancements.

Regulatory Compliance & Audit Liaison

• Ensure compliance with regulatory requirements, including CBK and Basel II/III operational risk guidelines.
• Act as a liaison for internal and external audits, ensuring timely resolution of audit findings.

Business Continuity & Crisis Management

• Support the implementation of business continuity plans (BCP) and disaster recovery strategies.
• Assist in crisis management planning, ensuring business resilience in the face of operational disruptions.

Operational Risk Awareness & Training

• Conduct training and awareness programs on operational risk management for bank employees.
• Promote a risk-aware culture through workshops, campaigns, and knowledge-sharing sessions.

Risk Monitoring & Reporting

• Prepare and present operational risk reports to senior management, risk committees, and regulators.
• Track and follow up on the implementation of corrective actions arising from risk assessments and incidents.

Qualifications

Qualifications And Experience

• Education: Bachelor’s degree in finance, Risk Management, Business Administration, Accounting, or a related field. A Master’s degree is an added advantage.
• Certifications: Professional certifications such as ORM (Operational Risk Manager), CRISC (Certified in Risk and Information Systems Control), FRR, or FRM (Financial Risk Manager) are highly preferred.
• Experience: Minimum of 5-7 years of experience in operational risk management, internal audit, or compliance within banking or financial services.
• Knowledge of Regulatory Standards: CBK guidelines, Basel Accords (II & III), COSO, and ISO 31000 Risk Management Framework.

Key Competencies & Skills

• Operational Risk Management – Strong expertise in risk identification, assessment, and mitigation strategies.
• Risk & Control Assessments – Ability to conduct RCSA, process mapping, and risk identification exercises.
• Incident Investigation & Root Cause Analysis – Proficiency in analyzing operational risk events and designing control enhancements.
• Data Analytics & Reporting – Ability to use risk dashboards, loss databases, and key risk indicators for decision-making.
• Regulatory Compliance & Audit Management – Knowledge of operational risk regulatory requirements and audit best practices.

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Job Purpose: 

This role is responsible for supporting the branch to cross sell and increase the uptake of Insurance products through collaborating with the team to identify opportunities and move them forward into placement of covers, in line with the overall strategy of Equity.

Key Responsibilities: 

• Train the branch staff on the insurance products being distributed by EBIL.
• Cross-sell the insurance products to the customers who are consuming the other bank products
• Ensuring that the existing insurance business is renewed at the right time. Expected Renewal Target will be minimum 85% every month. 
• Achieve the expected periodical insurance business growth in the branch.
• Achieving the expected business portfolio mix across different classes of insurance. 
• Join branch staff on marketing drives to sensitize customers on insurance products on offer.
• Assist branch particularly credit department to de-risk lending by obtaining relevant insurance policies for the various assets being financed by the Bank or being used as collateral. 
• Overseeing proper filing of customer insurance records and documents in the branch.
• Assist the branch customers in documentation and processing of their insurance claims in collaboration with HO Claims Department.
• Enforce compliance on all insurance policies and procedures at the branch.
• Support the branch in any other area as may be requested by the branch management.
• Support the HO Bancassurance Team in projects implementation as requested from time to time.

Qualifications

Qualifications and Experience

• Bachelor’s degree in, Insurance or a Business-related degree. A Diploma in Insurance will be considered.
• A Certificate of Proficiency (COP) in Insurance
• 2-3 Years’ experience in marketing or insurance sales
• Strong knowledge of compliance and regulatory requirements in both banking and insurance sectors.
• Sales experience is an added advantage.

Key Competencies & Skills

• Good Interpersonal skills
• Excellent communication skills
• Relationship management capabilities
• Highly organized and detail orientated.
• Demonstrate alignment with Equity culture and values