Job Vacancies at G4S

Basic Salary 

Medical Benefit

Pension Scheme

Group Life & Personal Accident Cover

JOB INTRODUCTION:

Reporting to the Credit Control Supervisor, the Credit Control Officer will be responsible for the maintenance of monthly cash collections performance as per set target and carrying out credit account administration activities as per credit control process.

ROLE RESPONSIBILITY:

1. Cash Collections

• Achieve 100% cash collections as per monthly target based on portfolio allocated.
• Ensure that customer’s notification of amounts due is sent out immediately the debt fall due.
• Apply credit control procedures on assigned portfolio based on the age overdue amount as well as contract terms.
• Maintain daily monitoring tracker for cash collections and escalate risk accounts immediately they are identified.

2. Days Sales Outstanding Management

• Ensure that the assigned portfolio DSO is maintained within company acceptable range of 30 to 45 Days.
• Ensure that actions related to overdue debt within the portfolio are performed within 30 days from overdue date.
• Maintain a monthly bad recovery of 2% of bad debt outstanding amount.

3. Credit Accounts Administration

• Monitor daily receipts allocation for assigned portfolio and ensure that accounts credit position is up to date at the end of each working day.
• Continuously verifies accuracy of debtors ageing of the assigned portfolio to ensure that no inaccurate customer exposure is presented at any point.
• Perform accounts reconciliations and present the reconciled report within 24hrs from the time of request.
• Maintain daily customer call logs in specific prescribed format for future follow up as well as evidence of number of customers contacted on a daily basis.
• Ensure that debt collection activities are done as per credit control process and policy.

4. Credit Control Documentation

• Maintain record of soft copies contracts of the assigned portfolio which are easily accessible on request.
• Maintain trail documents for changes in billable amount for assigned portfolio in soft copies e.g. termination notices, price increase letters, addendum contract, temporary work orders.
• Monitor contracts’ expiry dates and escalate contracts due for renewal to respective billing supervisor three months to expiry date.
• Maintain up to date customer credit control file which should include: contracts, PI letters, demand notices, correspondences, credit notes, suspension notices, and termination copies

THE IDEAL CANDIDATE:

Knowledge and Qualifications

• Bachelor’s Degree in Business Management or Numerical Field
• Kenya market
• Kenya legislation

Experience

• Two to three years in credit control management related assignment

Technical Skills

• Financial Acumen
• Conflict Management
• Negotiation
• Microsoft Word – Intermediate level
• Microsoft Excel – Intermediate level (Advance level are advantageous)
• Microsoft PowerPoint – Basic level
• ERP system(s)
• Google suite of products

go to method of application »

Basic salary

Pension scheme

Medical cover

Group personal accident cover

JOB INTRODUCTION:

Reporting to the Credit Administration Manager, ensure accurate and timely revenue recognition and billing through proper documentation as per laid down company procedures and policies.

ROLE RESPONSIBILITY:

Revenue Recognition

• Work closely with Sales team to ensure that all revenue realized within the month are fully recognized in company financials for the period.
• Enhance accuracy in revenue recognition taking care of differed revenue relating to advance billing or partially realized revenue from ongoing projects are booked as per accounting standards.
• Follow up of accrued revenue documentation for billing with Sales / Operations team within 60 days from accrual date
• Monitor revenue billing progress and weekly escalate adverse variance to respective service line head and line manager with specific areas of concerns to be addressed with timelines.

Billing

• Fast, accurate and timely billing data entry. 
• Periodic validation of billing data and accounting for all variances noted on a monthly basis.
• Invoice creation of appropriate billing.
• Monitor revenue inflow progress and weekly escalate adverse variance to respective service line head and line manager with specific areas of concerns to be addressed within agreed timelines.

Customer Database Management

• Maintaining & updating customer's revenue data in ERP daily to enhance accuracy in revenue reporting and billing.
• Regularly updates customer details (name, email, phone, vat exemption certificate) as soon as notification documents are received.

Revenue Reports and Reconciliations

• Generation and circulation of sales reports daily/monthly.
• Performs a detailed reconciliation between service delivery and revenue recognition data in prescribed format before release of monthly revenue report.
• Carry out monthly revenue reconciliation between GL & AR.

Contract Management

• Maintain new/amended contract billing schedule (sale orders) in ERP system.
• Monitor contract expiry dates and ensure that both customer and commercial team are notified in writing three months before expiry date.
• Work closely with Commercial team to ensure that expiring contracts are renewed one month before expiry.
• Draft renewal contract documents in three months and engage both commercial team and customers for authorization.
• Daily electronic / physical filing of contracts and other billing documents under assigned portfolio and ensure that proper filing sequence is maintained.

Price Increase Implementation

• Ensure that customers price increases are implemented as per duly authorized price increase letters.
• Monitor and implement anniversary price increase as per contract on due date for the assigned portfolio

Invoices Submission

• Validate e - invoices uploaded in invoice submission system with the generated ones from ERP for accuracy before release to customers.
• Timely submission of invoices to customers immediately they are generated.
• Address all queries raised by customers through invoices submission system within 48 hours from receipt.
• Submission of monthly e – statements to customers immediately invoices are submitted.

 

THE IDEAL CANDIDATE:

Knowledge and Qualifications

• Degree in Applied Sciences ( Procurement / Business Information Technology / Computer Science / Mathematics / Statistics
• Certification in Procurement / Revenue administration  is advantageous
• Kenya market
• Kenya legislation

Experience

• One to two years in revenue related assignment

Technical Skills

• Financial Acumen
• Conflict Management
• Negotiation
• Microsoft Word – Intermediate level
• Microsoft Excel – Intermediate level (Advance level are advantageous)
• Microsoft PowerPoint – Basic level
• ERP system(s)
• Google suite of products

Behavioural Skills – Support

• Understanding the organizational environment
• Understanding the organisation’s goals and objectives
• Dealing with changing circumstances
• Supporting and working with others
• Delivering objectives
• Dealing with complexity
• Acting professionally
• Deliver great customer service
• Sharing and co-operating