Job Vacancies at GOODINFO

REQUIREMENTS:

• B.S. in computer science, engineering, mathematics, or related field; or equivalent experience; or industry certification (CompTIA A+, N+, Microsoft 365, AWS etc.).
• 5+ years building, managing, and optimizing on-premises and cloud compute resources in a fast-paced, rapidly evolving environment.
• Systems & network engineering passion and proficiency with 5+ years’ experience deploying, managing, troubleshooting, and optimizing cloud, server, storage, networking, and end-user devices - running a wide variety of operating systems including Windows, Linux and macOS.
• 5+ years designing and deploying cloud productivity applications including Google Apps, Microsoft 365, Zoho.
• 5+ years using change & configuration management tools such as Microsoft Endpoint Manager, Manage Engine Desktop Central etc. to manage, monitor, maintain and secure MacOS and Windows endpoint devices.
• Demonstrated experience designing, building, managing, and troubleshooting Infrastructure & Virtualization Services such as DNS, DHCP, Active Directory, vMware, Hyper-V etc. Certification in these technologies a huge plus.
• Experience deploying and/or working with customer services and ticket systems such as Zendesk or Zoho Desk.
• Relentless Automator. Always looking for opportunities to automate day-to-day mundane tasks and implement systems that help to manage a large-pool of technology resources with as few people as possible.
• Excellent proficiency in scripting & automation languages (Bash, Powershell, Python, Kusto(KQL) etc.)
• Excellent problem-solving skills.
• Excellent planning and organization skills; able to balance day-to-day ad-hoc demands from across the organization with long-term strategic objectives of the technology operations team.
• Agile; flexible; energetic, extremely passionate, and excited about technology, technology support and helping others; and willing to go the extra-mile to ensure our technology systems are always up and running.
• Passionate about ensuring everyone has everything they need to do their best work.

OTHER REQUIREMENTS:

• Familiarity and comfort with OSI model a huge plus.
• Cisco or equivalent networking certification a huge plus, with excellent proficiency in networking concepts and services such as switching and routing.
• Edge and networking security certification and experience a huge plus.
• Exceptional talent in articulating your work and presenting your ideas (Excellent written, oral and presentation skills). Ability to present work to large groups and executives.
• Good collaborator with good interpersonal skills (a ‘people-person’).
• Highly professional, with the ability to deliver solid work on tight schedules.
• Ability to thrive in "startup" environment, deal with ambiguity; quickly defuse chaos; and convert ad-hoc needs into actionable plans.
• Obsessively passionate self-starter & self-organizer.
   

RESPONSIBILITIES:

• Manage and resolve day-to-day technology support requests – ensuring everyone has the technology & compute resources they need to build and deliver products and services our customers love.
• Assess our client’s Mission & Strategy; and plan, design, deploy and maintain fast, efficient, reliable & secure infrastructure, tools and productivity applications to support Mission & Strategies.
• Forecast, plan and create budgets for technology resources (apps, infrastructure, cloud services, management tools etc.) and work with finance, procurement and other teams to acquire and quickly deploy approved resources.
• Plan, Design & DeployNetworking, Security, Infrastructure and Directory Services; Productivity Applications; Operations Management; and Change & Configuration Management tools to support the organization’s rapidly expanding teams and operations across the world.
• Plan, Design and Deploy a help-desk and ticket management solution to keep track, prioritize and quickly resolve user-support requests across the organization.
• Help to hire and manage a team of system and support engineers as and when needed to assist in the management of day-to-day technology support activities and execution of the long-term strategic objectives of the Technology Operations Group.
• Assess security, data-loss and asset-loss risks; create appropriate IT policies to curb these risks; and implement security, data loss prevention, asset tagging and other systems to mitigate or eliminate these risks.
• We are very interested in individuals with the above-mentioned requirements. The more experienced & skilled, the better. We highly value both a good attitude and personality and place a lot of emphasis on these "soft skills" including passion, drive, integrity and empathy.

CULTURE:
We are looking for someone who aims high, doesn’t play it safe and is willing to push boundaries. We love innovative, creative problem-solvers who are not afraid to try new things and fail.

The role if for you if you:

• Want to be on a world-class technology team were user-needs, design, user experience, world-class engineering, world-class end-user support and ‘getting things done fast and efficiently’ are all represented, prioritized and defended.
• Want to work on a team where the best ideas win regardless of source.
• Want to work on a team where trust, sharing and healthy debate is the norm.
• Want to be on a team that works closely, collaboratively, and cooperatively with one another to achieve our common goals.
• Want to work on a team that develops effective processes that ensure success.

go to method of application »

REQUIREMENTS

• B.S. in computer science, engineering, mathematics or related field, or equivalent experience.
• Solid foundation in computer science, with proficiencies indata structures, algorithms and software design.
• Expertise in one of more programming, scripting and markup languages (Java, Javascript, Python, C++, HTML, CSS, Bash, C# etc), REST and RESTful services.
• 6+ years knowledge and experience in designing and developing large-scale distributed systems & microservices.
• Experience with Automation test strategy, CI/CD Pipelines, performance monitoring & testing. (Jenkins, Ansible, Azure/AWS DevOps, Azure / AWS Cloudwatch Application Insights, Prometheus et al.).
• Experience in container technologies (Docker, Kubernetes).
• Hands-on experience developing large-scale distributed systems on AWS and/or Azure; plus Kubernetes.
• Versatile full-stack skills and experience with knowledge and experience developing both back-end systems and front-end User Experiences for both Mobile, Web & Desktop systems.
• Demonstrated proficiency in documenting interaction details, visual design specifications and Quality Assurance of the implemented designs and solutions.
• A passion for design, with excellent technical design and visual presentation skills using tools likeMicrosoft Visio, Omnigraffle, Miro, Sketch and/or Adobe Creative Suite of products.
• Exceptional talent in articulating your work and presenting your ideas (Excellent written, oral and presentation skills). Ability to present work to large groups and executives.
• Enthusiasm and history working in an iterative design process; motivated by group critique.
• Passion and experience for researching cutting-edge technologies, tools & frameworks and prototyping solutions with the aim of developing high-performance, reliable, scalable & efficient systems that result in products users absolutely love and want to use.
• A high degree of empathy.
• Creative problem solving and critical thinking abilities.
• A deep passion & appreciation for finding simple solutions to complex problems.
• Great attention to detail.
• Experience leading other technology architects and quality assurance teams – and building these teams - a huge plus (or a desire to develop in this direction).
• Highly professional, with the ability to deliver solid work on tight schedules.
• Obsessively passionate self-starter & self-organizer.
• Ability to thrive in "startup" environment, deal with ambiguity and drive clarity

OTHER REQUIREMENTS & RESPONSIBILITIES:

• A key advocate for world-class software & infrastructure architecture patterns & practices.
• Provide best-practices leadership, mentorship & guidance for the design of all our apps, APIs, services, tools, platforms, SDKs, Frameworks and infrastructure - with the goal of always ensuring we're building & quickly shipping digital, logistic products & services that are fast, efficient, reliable, secure, efficient & elastic (auto-scalable) - and that our customers love & want to use.
• Work with rest of Discovery & Design team to Design and Prototype apps, APIs and Infrastructure for proposed solutions to our customers challenges.
• Work independently or with Head of Engineering and other engineering team members to validate technical feasibility for proposed solutions.
• Create innovative, simple and elegant solutions to architectural problems, and drive their adoption.
• Oversee and put in place measures to ensure that all our software and infrastructure is designed consistent with industry best patterns & practices.
• Create standard architectural patterns and practices for the design, development and implementation for all our Apps, APIs, Microservices, Tools & Platforms.
• Design Software, API & Infrastructure Reference Architectures for validated solutions – and for all our Apps, APIs, Microservices & Infrastructure – and deliver those to engineering on time for guidance and compliance during development cycles.
• Ensure these Reference Architectures and their interaction details are well documented - to world-class standards - and that they are easy & delightful for engineering and other interested parties to follow and understand.
• Creating Product Requirement Specifications (PRS’) alone, or in Collaborating with the Discovery & Design Team & Heads of Engineering.
• Work alone or with the Head of Engineering and other engineering leaders to research & select the best technologies, platforms, tools and frameworks that guarantee all our products & feature releases are fast, efficient, reliable, secure & auto-scalable.
• Build, Lead & Manage a Quality Assurance team and hire appropriate members to this team – as and when required.
• Oversee all QA efforts - ensuring that all developed software & systems align with reference architecture; meet & exceed performance, reliability, security & scalability requirements; and result in products, features and services that our customers absolutely love & want to use.
• Build, Lead and Manage a Technology Architecture Team and hire appropriate members to this team – as and when required.
• Ultimately responsible for the assurance of all performance, efficiency, reliability, security, & scalability of all our digital products & services.
• We are very interested in individuals with the above-mentioned requirements. The more experienced & skilled, the better. We highly value both a good attitude and personality and place a lot of emphasis on these "soft skills" including passion, drive, integrity and empathy.

CULTURE

We are looking for someone who aims high, doesn’t play it safe and is willing to push boundaries. We love innovative, creative problem-solvers who are not afraid to try new things and fail.

The role if for you if you:

• Want to be on a world-class technology team were user-needs, design, user experience, world-class engineering, world-class end-user support and ‘getting things done fast and efficiently’ are all represented, prioritized and defended.
• Want to work on a team where the best ideas win regardless of source.
• Want to work on a team where trust, sharing and healthy debate is the norm.
• Want to be on a team that works closely, collaboratively, and cooperatively with one another to achieve our common goals.
• Want to work on a team that develops effective processes that ensure success.

go to method of application »

REQUIREMENTS

• BS/MS in Computer Science, Statistics, Applied Mathematics or other quantitative field.
• 6+ years of experience withData Science, Quantitative Analysis, Machine Learning, deep learning and/or related fields – working with Distributed or Highly Complex Datasets.
• Superb coding skills in one of the following languages: C++, C#, R, Java, Python, Scala in addition to Hadoop experience (MapReduce, Hive, Spark SQL), Databricks and SQL.
• Good knowledge of Data Structures/Algorithms.
• 6+ years hands-on experience with Big Datasets (i.e. data extraction, cleaning, modelling, analysis, interpretation, presentation) including recommending actions, and reporting results across stakeholders.
• 4+ years experience in applying statistical techniques in a business and/or marketing context using R, Python (with packages such as pandas, statsmodels, scikit-learn, tidyverse (dplyr, ggplot2, etc.)), SAS, SPSS, MATLAB. Work comfortably with large sets of data using groundbreaking tools.
• 6+ years of experience with statistics methods, predictive modeling and algorithms for forecasting, time series, hypothesis testing, classification, clustering or regression analysis and anomaly detection.
• 6+ years of experience of working with visualization tools such asTableau, Power BI, Excel or similar.
• Excellent knowledge of best practices in data analysis and data science.
• Exceptional talent in articulating your work and presenting your ideas (Excellent/Advanced written, oral, presentation & compelling storytelling skills) to influence all organizational levels (engineers, executives and cross functional teams) and drive business decisions.
• Excellent interpersonal skills. Ability to convince other strong personalities of your ideas and communicate complex analysis & insights to a non-technical audience.

OTHER REQUIREMENTS

• Experience working with geospatial & time series data, algorithms and innovative libraries, statistical knowledge of rare events.
• Motivated self-starter able to identify and prioritize areas of focus with little direction.
• Excellent Planning & Organization skills with ability to balance competing priorities, long-term projects, and ad hoc requirements.
• Excellent innovative thinking and problem-solving skills.
• Experience answering big picture questions by framing the question, turning it into an analytical plan, executing and communicating to stakeholders.
• 2+ years’ experience leading teams of other data scientists a plus.
• A desire to mentor others and stay current with advances in the industry.
• Ability to thrive in "startup" environment, deal with ambiguity and drive clarity.
• Have curiosity and apply analytical skills to dive deep into data to find key insights that impact the business.
• Experience developing Data Systems data factories, data pipelines, deployed machine learning model a plus.

RESPONSIBILITIES

• Identify how data science can be applied to improve, optimize, and expand the organization across a variety of domains, with emphasis on long-term and strategic initiatives.
• Build pragmatic, scalable, and statistically rigorous solutions to our customers’ and internal team challenges by leveraging or developing statistical and machine learning methodologies.
• Take advantage of massive amounts of structured data to understand how our internal & external customers interact with our product and service offerings.
• Proactively identify opportunities to improve our products and customers’ experience on our apps, platforms and services.
• Analyze real-time and historical data to determine opportunities to accelerate business growth; improve our operations; and make operations as efficient as possible.
• Work cross functionally to translate business problems into ones that can be solved and informed by data analysis.
• Collaborate with cross-functional data and business teams to define problem statements, access and manipulate data, build analytical models, explain data-gathering requirements, deliver analytics insights, and make recommendations.
• Identify gaps in the operational processes, build analytical models for finding insights and supporting decision making across our organizations management and leadership.
• Design & implement statistical models such asHypothesis testing, Forecasting, statistical process control and simulation to evaluate critical business decisions and influence our Business Plans & Operations.
• Effectively communicate insights and recommendations to business leads and influence strategic decision-making.
• Lead and support various ad hoc projects, as needed, in support of Business Strategy.
• Build, Lead and Manage a Data, AI & Analytics Team and hire appropriate members to this team – as and when required.
• Drive execution through fast iteration.

CULTURE

We are looking for someone who aims high, doesn’t play it safe and is willing to push boundaries. We love innovative, creative problem-solvers who are not afraid to try new things and fail.

The role if for you if you:

• Want to be on a world-class technology team were user-needs, design, user experience, world-class engineering, world-class end-user support and ‘getting things done fast and efficiently’ are all represented, prioritized and defended.
• Want to work on a team where the best ideas win regardless of source.
• Want to work on a team where trust, sharing and healthy debate is the norm.
• Want to be on a team that works closely, collaboratively, and cooperatively with one another to achieve our common goals.
• Want to work on a team that develops effective processes that ensure success.