Job Vacancies at Penda Health

What You’ll Be Doing

As the Grants Coordinator, you’ll be the CMO’s right hand in all things grants. Your role will span the entire lifecycle of grants—from sourcing opportunities to drafting budgets, tracking projects, and ensuring everything stays on track.

Here’s what success looks like:

• Own Grant Processes (and Keep Us Organized!):
  • Join all meetings with funders and partners, taking detailed notes and managing follow-ups.
  • Respond to funders and partners promptly, always within 24 hours, to build strong, lasting relationships.
  • Manage grant project trackers and timelines, chasing down deliverables across departments to ensure nothing falls through the cracks.
• Grants Development and Management:
  • Collaborate with the CMO to draft compelling proposals (don’t worry, we use LLMs to help with writing!).
  • Create budgets that align with both Penda’s operational needs and funder guidelines.
• Reporting and Compliance:
  • Ensure timely, accurate reporting to funders, meeting all their requirements without a hitch.
  • Work with our finance team to track grant spending and ensure budgets are on point.
• Internal Alignment:
  • Translate lofty grant ideas into operationally feasible plans that align with Penda’s mission and goals.
  • Act as the bridge between funder expectations and internal realities—ensuring everyone is on the same page.

Who We’re Looking For

You’ll be a great fit for this role if:

• You’re a Master Organizer: Nothing slips through the cracks on your watch. You can juggle multiple projects, track deadlines like a pro, and follow up with just the right mix of persistence and charm.
• You Understand Grants: You know how to create a budget, manage reporting, and align projects with funder expectations. Bonus points if you’ve worked on large grants ($500K+)!
• You’re a Great Communicator: Whether it’s emailing a funder, following up with a teammate, or presenting project updates, you do it with clarity, professionalism, and a touch of warmth.
• You’re Proactive and Independent: You anticipate needs, solve problems before they arise, and don’t wait for someone to tell you what to do next.
• You Get Penda: You understand our mission, share our values, and are excited about helping us deliver world-class healthcare to the people who need it most.

What You’ll Need to Succeed

• 3–5 years of experience in grants management, fundraising, or program coordination.
• A track record of working with budgets and aligning them with organizational priorities.
• Experience managing relationships with funders or external partners.
• Basic knowledge of healthcare systems, digital health, or global health is a bonus but not required.
• Proficiency with tools like Microsoft Office, Google Workspace, and basic project management software.

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Job Summary

• We are looking for a highly motivated and detail-oriented Junior Business Systems Analyst to support the optimization and management of Penda Health’s IT systems and processes. In this role, you will work closely with senior team members to analyze business needs, recommend technological solutions, and assist with the implementation of innovative healthcare IT initiatives. You will also engage with front-line staff to understand their challenges, dig deep into existing systems to improve them, and contribute to the overall efficiency of the organization.

Key Responsibilities

• Process Improvement: Assist in gathering and documenting requirements, creating process models, and participating in user feedback sessions to streamline business processes.
• System Monitoring & Support: Monitor system performance, troubleshoot issues, and provide technical support for software applications, particularly EMR and ERP systems.
• User Training & Documentation: Help develop user guides, train staff on new features, and ensure smooth adoption of system updates and enhancements.
• Vendor Coordination & Testing: Work with external vendors on application updates and patches, and assist in testing new features for seamless implementation.
• Data Integrity & Automation: Support data accuracy, troubleshoot sync issues, and assist in automating workflows to improve reporting and operational efficiency.

Qualifications

• Bachelor’s degree in Information Technology, Information Systems, Computer Science, or a related field.
• 1-3 years of experience in application/software support, business analysis, ideally within a healthcare setting.
• Strong understanding of EMR and ERP systems.
• Excellent problem-solving, analytical, and communication skills.
• Proficiency in SQL and database management.
• Familiarity with IT service management concepts and system integration techniques (APIs).
• Willingness to work flexible hours in a fast-paced environment.

Additional Requirements

• Ability to maintain confidentiality of sensitive information.
• Strong attention to detail and organizational skills.
• Commitment to ongoing learning and professional development.
• Team-oriented, adaptable, and able to thrive in a dynamic healthcare IT environment.