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  • Posted: Jan 23, 2025
    Deadline: Jan 29, 2025
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    Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.
    Read more about this company

     

    M-Pesa Africa - Service Operations Manager

    About the Role

    The holder of this position will be expected to report on deviations from the agreed service levels, capacity changes that affect budgets and any local capability needs that impact on the delivery of the end-to-end M-Pesa service. During Major Incidents the Service Operations Manager will participate in service recovery and will drive to ensure that end-to-end customer service is restored without delay. It is expected that the Service Operations Manager will understand the local business model for each of the markets that he/she supports.

    Responsibilities

    • Accountable for the delivery to agreed Service Level Agreements /Key Performance Indicators of the end-to-end service to a subset of Vodafone markets;
    • Build and maintain the local market and 3rd party operational relationships;
    • Internal Operations Liaison within Vodafone Group Technology;
    • Drive the Continuous Service Improvement (CSI) opportunities and follow up on the corrective actions;
    • Develop improvement plans and train the local market in best operational practices;
    • Support Delivery and Project activity with operational experience, acceptance into BAU, training and process adherence;
    • Influence product development with real-world operational experience and local market knowledge;
    • Support the Transition to Operations of new platforms / products in alignment with best operational standards;
    • Drive the efficiency and effectiveness of the Problem Management;
    • Oversee Capacity planning & Assist with Budget forecasting;
    • Manager Service Level Agreements as well as 3rd party organisations in delivering service;
    • Reporting weekly/monthly on service & presenting operational improvement plans.
    • Understand the process and procedures of all parties (Suppliers/ organizations) to ensure that they align with the overall goals and operational aims of the MPS team.

    Qualifications

    • Strong knowledge of high availability application and infrastructure architectures;
    • Bachelor’s degree in Science, Technology, Engineering, Mathematics  or related field;
    • Over 5 years of experience in Operations Management  within Financial Services;
    • ITIL qualification is highly recommended;
    • Proven data analytics skills;
    • OLTP Architecture knowledge for managing OLTP Environments.

    go to method of application »

    Senior Officer- Digital Media

    Job Description

    Reporting to the Manager – Integrated Media, the position holder will be expected to execute digital media buying across all digital channels while driving optimization and media efficiencies for campaigns supporting various business units. 

    The role is pivotal in enabling Safaricom's overall digital marketing strategy and implementation by leveraging tech, data, tools, and platforms to drive overall marketing

    Technical / Professional core competencies: 

    • Working knowledge of martech platforms, including Customer Data Platforms (CDPs), marketing automation tools, data analytics solutions, machine learning and AI-driven marketing technologies
    • Should have high level proficiency in setting up and launching digital advertising campaigns on the various digital platforms (Google AdWords, Facebook Business Manager, Twitter, Programmatic Buying etc). This also includes setting up and managing tags and pixels for attribution.
    • Track record of successfully implementing and managing performance marketing campaigns in a fast-paced environment
    • Should have high level proficiency in setting up app download and re-engagement campaigns.
    • Ability to drive efficient ways of working while leveraging on tech and Automation tools
    • Should be able to create data driven media strategy, media plans and channel selection strategies to ensure a high return on investment for each campaign. 
    • Should have a proven experience in media buying & optimization for similar size or larger business than Safaricom
    • Should have Project Management and Time management skills and should be able to allocate daily tasks efficiently
    • Data & Analytics and insight generation capability to aid informed decision making

    Job Responsibilities 

    • Will work closely with internal and agency teams to support development of media strategy, media plans and channel selection depending on the objective of the campaign to ensure a high return on investment for each campaign. 
    • Will be responsible for setting up campaigns on Google Adwords which includes Google Display, Google Search, YouTube etc plus setting up and managing tags for attribution.
    • Will be responsible for analysing our websites and apps on Firebase and Google Analytics
    • Will be responsible for setting up campaigns on Facebook Business Manager, Twitter Ads, DV360, Google Ads among others. 
    • Will be responsible for liaising with all internal and external stakeholders to ensure excellent campaign setup, reporting, optimization and analysis and that the campaigns are highly targeted for each consumer segment. 
    • Will be responsible for report writing highlighting progress of campaigns and how these translate into business results. This guides the business in evaluating the effectiveness of all digital campaigns.
    • Will be responsible for media buying financial administration including raising PO’s, issuance/revisions of monthly insertion orders and financial reconciliation on a weekly, monthly and quarterly basis.
    • Will be responsible for monitor and optimising ad campaign performance data to suggest structural and editorial improvements. 
    • Will be personally responsible for keeping up with the dynamic trends and benchmarks in the digital media category through continuous research and training.
    • Will be responsible for identifying new tech led & AI campaign use cases 
    • Digital media vendor management on a day-to-day basis to ensure campaign alignment and negotiate added value for the media buys
    • Deliver Cost optimization on all digital media buys to ensure maximum value and lowest possible cost is delivered against set benchmark KPIs
    • Collect and package data driven actionable insights from the digital platforms and feeding back into the business for decision making 
    • Continuously discover and propose new marketing technologies and platforms that will be valuable for Safaricom campaigns.

    Qualifications

    • A bachelor’s Degree. (A business-related discipline with an IT/Commercial bias will be an added advantage)
    • Should have more than 5 years continuous experience in Digital Media Buying and Optimization and translating Digital activities to Business results (Integrated media buying skills - offline and online media, will be an added advantage) 
    • Digital platforms certifications such as: -
      • Google AdWords Certification
        • AdWords Fundamentals Certification
        • Search Advertising Certification
        • Display Advertising Certification
        •  Video Advertising Certification
      • Facebook Blueprint Certification
      • Twitter certification  

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    Cloud Infrastructure Engineer

    Job Description

    Reporting to the Cloud Specialist, the role holder engineer will be responsible for delivering a fully integrated solution for virtualization, containerization, and storage while leveraging open-source technologies. They will be a key contributor to our cloud transformation strategy, enabling the organization to host IaaS, Kubernetes workloads, and scalable object storage. The ideal candidate should have a passion for open-source innovation, a strong background in Linux engineering, and a proven track record of implementing cloud solutions. Their contributions will directly influence the success of our private cloud-first strategy and support our business's evolution into a modern, agile, and cloud-driven organization. This role is integral to our mission of developing a robust and scalable private cloud infrastructure that rivals public cloud platforms in performance, scalability, and feature set.

    Responsibilities

    Infrastructure Automation 

    • Automate infrastructure provisioning through cloud provider SDKs like pyVmomi, Iac tools like Terraform and Cloud formation etc. 

    Configuration management 

    • Automate infrastructure tasks e.g., OS patching by using tools like Ansible, Chef. Ensure these processes are automated for the other teams to re-use. 

    Cloud Management Platform 

    • Build a Hybrid self-service cloud management platform. This should be a single plane platform for all infrastructure services.  

    Integration of Virtualization Platforms: 

    • Develop a unified cloud platform for VMware ESXi, KVM, and other virtualization platforms. 

    Kubernetes and Containerization: 

    • Deploy and manage Kubernetes clusters for containerized workloads and integrate with the private cloud. 

    Documentation and process:  

    • Keeping accurate current infrastructure database for static and dynamic capacities . 
    • Adhere to the existing processes in workflow management.  
    • Process review and recommendation on process improvement. 
    • Preparation of infrastructure projects, POC bid /RFQ documents and Evaluations.  
    • Learn/research on new technologies/practices in the public cloud and infrastructure domain. 
    • Running of POCs and subsequent recommendations for approval. 
    • Development of design principles to guide future deployment. 

    Open-Source Advocacy: 

    • Recommend and deploy open-source technologies that enhance cloud capabilities. 

    Architecture and Design 

    • Translate business and customer requirements into technology requirements.  
    • Define architecture and design of systems and solutions to meet current and future business needs.

    Must have technical / professional qualifications:  

    • BSc/B-Tech in computer Science/Electrical and communication/ Telecoms, Engineering, a similar field. 
    • At Least 3 years’ experience as cloud engineer, Systems administrator in a multifaceted business environment with integrated/mixed windows and major UNIX/Linux server environment. 
    • AWS and GCP Cloud knowledge and deployement  models. 
    • Experience in working with IaC tools like Terraform & CloudFormation and cloud provider SDKs.  
    • Configuration management tools like Ansible platform to automate various aspects of infrastructure configuration, provisioning, and management 
    • Experience with monitoring tools like Prometheus, Grafana, or similar. 
    • Experience working with agile methodologies, such as Scrum, Kanban, XP, BDD and TDD. 
    • Strong data analytical skills, analytical thinking, attention to details and ability to identify solutions to complex problems. 
    • Great Stakeholder management skills 
    • Knowledge of hybrid cloud integration and multi-cloud strategies. 
    • Familiarity with CI/CD pipelines and DevOps practices. 
    • Certification in any of the following Systems and Network or related trainings is an added advantage 
      • AWS Certified Solution Architect certification  
      • Microsoft Certified: Azure Administrator Associate
      • Terraform Associate certification
      • Red Hat Certified Specialist in Advanced Automation
      • Scrum Fundamentals Certified
      • Network certification e.g., CCNA, CCNP
      • UNIX/Linux certification
      • VMware certification e.g., VCP
      • Certified Kubernetes Administrator (CKA) 

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    Financial Products Manager

    Job Description

    Reporting to the Director – Digifarm. Digifarm’s Financial Products Lead plays a critical role in designing, developing, and managing financial products tailored to the agricultural sector. This role is focused on bridging the gap between agriculture and fintech, creating innovative solutions that help farmers, agribusinesses, and other stakeholders in the agriculture value chain access better financial services.

    Given the unique needs of the agricultural sector (e.g., seasonality, weather risks, unpredictable cash flow), the Agriculture Financial Products Lead will work to create and optimize products that are both feasible and beneficial for this audience. The Financial Products Manager will be responsible for the end-to-end success of Digifarm’s Financial Products, with a key focus on credit. He/She will have a deep understanding of the customer problems, develop agri-fintech solutions, and manage the end-to-end product roadmap and strategy. He/She will collaborate on credit scoring and risk mitigation, and work with technology and commercial teams to deploy the solution. He/She will also onboard and manage partnerships with financial institutions, while adhering to regulatory requirements and risk management standards.

    Responsibilities

    Key Responsibilities

    Market Research and Competitive Analysis

    • Conducting research to understand the specific needs of farmers, agribusinesses, and other stakeholders in the agricultural value chain.
    • Identifying gaps in existing financial services and exploring new opportunities in the fintech space to address those needs.

    Product Strategy and Development 

    • Create financial products (such as loans, savings, or investment products) specifically tailored for the agricultural industry. These products must account for unique factors such as crop cycles, weather risks, and cash flow irregularities.
    • Determine customers' needs through user insights and research. Ensuring that the agricultural financial products meet the needs of the end-users by designing products that are easy to access, use, and understand.
    • Document financial product constructs, with detailed requirements, term sheets, commercials etc.
    • Develop and manage product roadmaps to ensure financial product prioritization, and lead iterative product development cycles to continuously incorporate customer feedback. 
    • Collaborate with technology teams to ensure on-time delivery and high-quality product releases.
    • Provide thought leadership throughout various stages of product lifecycle – planning, design, specification, implementation and launch.

    Business and Commercial Strategy

    • Define product policies, positioning and pricing strategies.
    • Develop key KPIs to measure product performance.
    • Collaborate with finance teams to develop business cases, and ensure commercially viable products.
    • Collaborate with operational, commercial and marketing teams to develop go-to-market and product scaling plans with a focus on building trust in fintech solutions among farmers, SMEs and rural communities.

    Product Partnerships 

    • Build relationships with financial institutions and onboard them as partners for the products.
    • Engage with finance, risk, credit and legal teams to ensure alignment on the products and execute on the partnership. 
    • Manage these financial institution partnerships and stakeholder engagements to ensure successful scaling of the products.

    Credit Scoring and Risk Mitigation

    • Work closely with data science teams to implement advanced risk models for credit scoring tailored to farmers or agribusinesses, utilizing alternative data sources (e.g., satellite data, farm production history, local market trends) to assess creditworthiness.
    • Serve as the business thought leader and ensure scoring and lending decisions are aligned with the product strategy.
    • Collaborate with product, tech, finance and data teams to ensure credit risk is mitigated across the entire lifecycle, and effectively mitigate risks common in agriculture, such as crop failure, price volatility, weather-related disruptions, and seasonal income fluctuations.

    Regulatory and Compliance

    • Work closely with legal, risk and regulatory teams to ensure products meet all regulatory requirements.
    • Support financial partners in getting any regulatory approvals required for the products.

    Performance Monitoring and Optimization

    • Monitor KPIs to assess product success and identify areas for improvement. This includes analyzing data, conducting A/B testing, and making data-driven decisions to optimize product performance.
    • Co-ordinate market research to track customer feedback and inform product refinements and ongoing development.
    • Support commercial teams to ensure product delivery is on-track and customer growth and retention are aligned with the product strategy.
    • Support finance teams to ensure product is commercially viable.
    • Build awareness and understanding of the products across the company – be Digifarm’s financial products ‘evangelist’.
    • Evaluate the broader social and economic impact of the financial products on farmers and the agricultural community.

    Key performance indicators:

    • Development of products and product strategies aligned with customer needs and with differentiated value propositions.
    • On-time delivery of product roadmaps and proven product-market fit for all products.
    • Development and implementation of credit scoring models and risk mitigation strategies that are fit for each product.
    • Successful execution of financial partnerships (banks, fintechs etc) to support product growth.
    • Defined controls and fully documented processes for each product, with no audit or regulatory issues.
    • Commercially viable products with positive P&L impact, and clear path to scale.
    • Achievement of set KPIs for each product, including growth and retention of customers.

    Core competencies, knowledge and experience:

    • Agricultural Expertise: Understanding the agricultural value chain, challenges, and risks in farming. 
    • Product Development: Designing financial products tailored to the agricultural sector, including loans, insurance, and savings.
    • Risk Management: Expertise in assessing agricultural risks and developing credit scoring and risk management models.
    • Tech-Savvy: Proficiency in fintech platforms, mobile banking solutions, and leveraging data analytics for decision-making.
    • Regulatory Knowledge: Familiarity with financial and agricultural regulations and compliance requirements.
    • Stakeholder Management: Building relationships with financial institutions, tech partners, and agricultural stakeholders.
    • Customer-Centric Approach: Designing user-friendly products and improving financial inclusion and literacy among customers.
    • Project Management: Leading product development with agile methodologies and efficient resource management.
    • Collaboration: Ability to work across teams and drive stakeholders to meet the product vision and mission.
    • Impact Measurement: Tracking product performance and measuring social and economic impact.
    • Entrepreneurial Mindset: Problem-solving, adaptability, and ownership in a fast-paced startup environment.
    • Innovation: Ability to innovate, identify and drive forward new opportunities into a commercial product.
    • Communication: Ability to communicate effectively with stakeholders at all levels and build strong relationships based on trust and respect.
    • Leadership: Collaborative leader who can motivate and support teams to thrive and deliver their best.
    • Agility: Growth mindset to thrive within an early stage venture and work within unstructured environments.

    Qualifications

    • Bachelor’s Degree in Business Management, Computer science, Engineering or related Product Development field.
    • Minimum 8 years post-graduation work experience; at least 4 years must be in a role related to credit solutions (preference for agri-fintech or digital financial services). 
    • Experience building and launching new financial products from initial ideation to market launch.

    go to method of application »

    Commercial Manager, Farmer Solutions

    Job Description

    Reporting to the Director – Digifarm. The role of the Commercial Manager, Farmer Solutions is a critical one, focused on driving Digifarm’s growth by ensuring that financial products and services designed for smallholders are accessible, effective, and scalable. This leader is responsible for creating and executing the commercial strategy that aligns with the company's mission of improving the financial inclusion of smallholder farmers through innovative fintech solutions.

    The Commercial Manager will play a strategic role in driving revenue growth, expanding market share, building partnerships, and enhancing the overall customer experience. They are expected to work closely with cross-functional teams, including product, marketing, sales, operations, and finance, to ensure that the company meets the financial needs of smallholder farmers while achieving business objectives.

    Responsibilities

    Revenue and Growth Strategy

    • Developing the Commercial Strategy: Formulating and executing the overall commercial strategy, ensuring alignment with the company’s mission to support smallholder farmers. This includes defining the market approach, identifying target customers, and ensuring sustainable growth.
    • Developing Revenue Models: Responsible for designing and implementing strategies to generate revenue through various business models (e.g., transaction fees, lending interest, or freemium models). Align these models with the company’s goals and customer needs.
    • Growth and Scaling: Identify and execute on strategies to drive customer acquisition and retention across the farmer segment. Scale revenue channels by analyzing the product-market fit, optimizing pricing, and expanding into new geographic or demographic markets.

    Customer Acquisition and Retention

    • Customer Acquisition Strategy: Leading efforts to acquire smallholder farmers, through both digital channels (mobile apps, online platforms) and traditional means (field agents, partnerships with cooperatives).
    • Partnerships with Key Stakeholders: Building relationships with stakeholders such as agricultural cooperatives, NGOs, local government bodies, and other farmer facing organizations.
    • Customer Retention: Designing and implementing strategies that focus on customer satisfaction, loyalty, and retention. This could include educational campaigns on financial literacy, personalized services, and responsive customer support.

    Sales and Marketing Leadership

    • Sales Strategy Development: Leading the sales function to drive new customer acquisition and increase product adoption among smallholder farmers. This involves setting up sales processes, identifying key sales channels, and ensuring that the sales team is equipped to meet targets.
    • Marketing Oversight: Collaborate with the marketing team to develop a marketing strategy to ensure that the fintech products resonate with smallholder farmers and other stakeholders. This includes digital marketing, field marketing, and grassroots outreach, often in rural or remote areas where traditional marketing channels may not work
    • Customer Education: Leading initiatives to improve financial literacy among smallholder farmers, ensuring they understand and trust the fintech solutions being offered, such as digital payment systems, mobile loans, or crop insurance

    Partnerships and Business Development

    • Strategic Partnerships: Identify and establish partnerships with other agri-tech companies, farmer facing organizations, government bodies or platforms that can help Digifarm grow its user base, enhance product offerings, or generate new revenue streams.
    • Channel Development: Build and nurture relationships with key distribution channels, resellers, or affiliates who can help drive customer acquisition and generate additional revenue for the company.
    • B2B and B2C Partnerships: Manage partnerships with businesses (B2B) or other agri/fintech firms to offer integrated solutions, white-labeled products, or co-marketing initiatives.

    Product Strategy & Development Collaboration 

    • Market Research: Understand and analyze market trends, customer pain points, and competitive landscape to ensure that Digifarm’s product meets the needs of farmers. This involves gathering customer feedback, running surveys, and tracking customer behavior.
    • Product Development Collaboration: Collaborating with the product team to ensure the financial products being developed are suited to the needs of smallholder farmers. This includes working on product iterations and helping translate customer feedback into actionable product insights.
    • Pricing Strategy: Develop and optimize the pricing structure based on market analysis, customer willingness to pay, and competitor pricing models. This involves testing different pricing tiers, promotional offers, and lending rates to maximize conversion and revenue.
    • Operations and Logistics: Working closely with the operations team to ensure smooth delivery of financial services, particularly in rural or hard-to-reach areas where logistics and technology access may present challenges.

    Financial Performance and Metrics

    • Revenue Target Setting: Set and drive revenue targets for the farmer solutions unit, ensuring that the commercial team aligns with the company's financial goals. Responsible for monitoring progress toward revenue objectives and adjusting strategies as needed.
    • Key Performance Indicators (KPIs): Establish and track KPIs to measure the success of commercial activities, such as customer acquisition costs (CAC), lifetime value (LTV), churn rate, revenue growth, conversion rates, and product engagement metrics.
    • Profitability Focus: Balance growth objectives with profitability. Ensure that the farmer solutions unit's commercial activities (sales, marketing, partnerships) are commercially viable and cost-effective, especially in rural areas where marketing and outreach can be more expensive.
    • Social Impact Metrics: Tracking the social impact of the products (such as increased financial inclusion, improved livelihoods, or enhanced agricultural productivity) is important. Ensuring the products are having a meaningful impact on smallholder farmers' financial lives.

    Leadership and Team Management

    • Building and Leading Teams: Lead and manage a cross-functional team, including sales, marketing, partnerships, and customer success teams. This includes hiring, training, and mentoring team members, fostering collaboration, and ensuring that all commercial efforts align with business objectives.
    • Cross-Department Collaboration: Collaborate closely with other teams such as finance, product development, and operations to ensure that commercial goals are supported across the organization. This includes aligning sales and marketing with product launches or feature updates.
    • Performance Management: Set clear targets, track team performance, and motivate staff to meet and exceed commercial objectives. This includes managing the team’s budgets and resources effectively.

    Regulatory Compliance and Risk Management

    • Understanding Regulations: Ensure that Digifarm’s farmer products and services comply with relevant financial regulations, consumer protection laws, and industry standards.
    • Risk Mitigation: Identify potential business risks, including financial, operational, and reputational risks, and implementing strategies to mitigate them. This may involve setting up safeguards to prevent fraud, ensuring data security, and handling customer complaints effectively.

    Data-Driven Decision Making

    • Analytics and Insights: Leverage data to inform commercial strategies. This includes analyzing customer behavior, sales trends, marketing performance, and competitive dynamics to make data-driven decisions.
    • A/B Testing and Optimization: Use A/B testing, customer feedback, and analytics to optimize marketing campaigns, product features, and customer acquisition strategies for better performance.

    Scaling and Expansion

    • Geographic Expansion: Identify new markets or regions where the farmer products could gain traction. This may include expanding internationally or targeting underserved demographics.
    • Product Line Expansion: Develop strategies for expanding the farmer product portfolio to meet evolving consumer needs, such as introducing new features, services, or complementary products.

    Key performance indicators:

    • Revenue & Growth: Achievement of commercial KPIs including Revenue Growth, Customer Metrics and Operating Costs to ensure sustainable growth.
    • Customer Acquisition & Retention: Drive customer engagement through active usage to ensure long-term relationships with smallholder farmers
    • Sales & Marketing Effectiveness: Achievement of sales targets, conversion rates and effective outreach and marketing in target markets.
    • Partnerships & Business Development: Build and manage strategic partnerships and drive the growth of key distribution channels to expand the customer base.
    • Product & Market Alignment: Drive adoption of new products and features with strong NPS and customer loyalty.
    • Financial Performance & Profitability: Manage profitability and build commercially viable operations to ensure cost-effective delivery of services
    • Leadership & Team Performance: Lead team performance against targets and drive employee engagement and retention to ensure a motivated and high-performing team
    • Regulatory & Risk Compliance: Ensure adherence to relevant financial regulations and industry standards, and implement risk mitigation strategies to minimize business risks.

    Core competencies, knowledge and experience:

    Understanding of Agriculture and Smallholder Needs

    • Expert in the agricultural value chain, including crop cycles, challenges, and smallholder financial needs. Skilled in designing solutions addressing access to financing, technology, and financial literacy, with a focus on rural market conditions.

    Strategic Thinking and Business Acumen

    • Strong market insights, revenue growth strategy development, and ensuring product-market fit. Able to adapt strategies based on emerging trends and customer needs.

    Sales Leadership

    • Proven ability to develop sales strategies, manage B2C sales, and lead high-performing teams targeting rural customers. Expertise in customer segmentation and optimizing the sales funnel.

    Marketing Expertise

    • Experienced in creating and executing go-to-market strategies tailored to smallholder farmers. Focus on customer education, journey optimization, and leveraging digital and field marketing channels.

    Customer Acquisition and Retention

    • Designs strategies for customer acquisition and retention, prioritizing accessibility and engagement while continuously improving the customer experience based on feedback.

    Data-Driven Decision Making

    • Proficient in using analytics to track performance, optimize campaigns, and make informed decisions. Skilled in A/B testing and deriving insights from large data sets.

    Financial and Social Impact Acumen

    • Experienced in P&L management, pricing strategy, budgeting, and measuring social impact, ensuring alignment with business growth and sustainability goals.

    Partnership and Business Development

    • Skilled in identifying and managing strategic partnerships, developing distribution channels, and negotiating favorable deals with stakeholders to drive growth.

    Leadership and Team Management

    • Proven leadership in managing and motivating cross-functional teams, fostering collaboration, and mentoring talent to meet commercial goals.

    Regulatory and Compliance Knowledge

    • Knowledgeable about agricultural policies, fintech regulations, and risk management, ensuring compliance and safeguarding the company from legal and financial risks.

    Adaptability and Problem-Solving

    • Agile in fast-paced environments, with creative problem-solving abilities to overcome challenges faced by smallholder farmers, while resilient in navigating setbacks.

    Additional Skills

    • Results-oriented, strong communication, project management, and sound judgment
    • Growth mindset to thrive within an early stage venture and work within unstructured environments

    Qualifications

    • Honors Degree from a recognized university
    • 8+ years in the agriculture sector, FMCG or in rural distribution (Bonus for experience in scaling digital products) Experience gained across distribution, sales or other related commercial functions
    • Strong track record in people management & / or commercial roles
    • Demonstrated and well-developed commercial awareness, operational excellence and customer focus
    • Must be an experienced driver with a valid drivers license

    go to method of application »

    Principal Engineer – Telco and Information Technology DCN - Planning and Design

    Detailed Description 

    Reporting to the Senior Manager- Transmission & IP Engineering, the position holder will responsible for the management of Telco DC Team involved in Modeling, Planning, design, optimization and project management of reliable Telco-Data centre Networks in support of timely requirements. 

    Key Responsibilities

    • Management of Modeling and planning of Telco-Data centre Networks and respective capacity planning and analysis. 
    • Equipment planning and subsequent Transmission hub and BSS space management. 
    • Ensure Network build with 70% occupancy and 30% growth factor. 
    • Project management of Telco Telco-Data centre Networks projects from inception of plans to Projects handover to NM and management of Telco Telco-Data centre Networks /equipment suppliers.  
    • Ensuring equipment space and power availability for planned systems. 
    • Ensure PO process is followed through, goods landed in time and RFI/S issued to right departments. 
    • Running of transmission, Telco Telco-Data centre Networks /transport trials, equipment/system parameter checks and evaluation and subsequent recommendations for approval and adoption of new equipment, systems and technologies into the network. 
    • Ensuring Due diligence in products introduction to network. 
    • Liaison with Implementation department during site surveys and visits to ensure timely monthly rollout in accordance to timeframes set in Roll out process. 
    • Approval of Telco-Data centre Networks designs and plans for required bandwidth. 
    • Approval of leased bandwidth capacities or Tx facilities from third parties. 
    • Ensure proper test gears to subject new equipment to full suite of compliance tests. 
    • Ensure monitoring of all network elements is achieved. 
    • Ensure Telco-Data centre Networks team is adequately trained to perform expected duties.

    Qualifications

    • Degree in Electrical and Electronics Engineering / Computer science 
    • 5 years experience with 3 years specialized role in a busy telecommunications environment –Involved in installations /commissioning and planning of major telecom projects especially in the Data centre Networks 
    • In-depth understanding of Telco and IT DCNs infrastructure deployment life cycle 
    • Router, Switches and firewall configuration  
    • VPN, Remote Access and Terminal Server configuration. 
    • Network design and implementation experience, including working knowledge of IP addressing. 
    • TCP/IP Protocols, LAN and WAN configurations 
    • Certifications in Networking ( CCNP or equivalent and higher) 

    Method of Application

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