Job Vacancies at UN High Commissioner for Refugees

Organizational Setting and Work Relationships

The Associate Government Liaison Officer is usually located in country operations. S/he plays a crucial role in ensuring UNHCR's approach to the Government is consistent, strategic and coherent. UNHCR assists the Government on coordination, response delivery and protection issues. Typically, this involves joint coordination arrangements, partnership with various government departments in service delivery, and regular dialogue at all levels on refugee protection issues. The main aim is to ensure that UNHCR can fulfil its role to support the Government to lead the refugee response ensuring the protection of refugees and - in line with the GCR - promote the inclusion of refugees into national systems by coordinating with other actors - including development actors at the early stages of a refugee response and in mixed situations supporting the Government to prevent, respond to and resolve internal displacement while complementing and reinforcing national response efforts. This should be done in line with UNHCR¿s Mandate, the Global Compact for Refugees, the IDP policy, and agreed inter-agency commitments. More specifically, the incumbent advises the senior management on issues and processes concerning the relationship with the Government and related positioning, coordination, advocacy, information, resource allocation, fundraising, reporting, and communication with other UN agencies, NGOs, civil society actors, private sector, media and other relevant actors through strong engagement in humanitarian inter-agency processes, but also with a focus on development processes as they impact on UNHCR. The overall goal of the position is to strengthen and enhance the effectiveness of UNHCR¿s leadership roles and responses to situations affecting people of concern to UNHCR (refugees, asylum-seekers, IDPs, stateless persons, returnees, host communities) through an open and transparent partnership approach with the Government.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties

• Participates in formulating and communicating UNHCR positions on Government-related matters on protection, assistance and inclusion of refugees, providing suggestions for briefing notes, talking points and issues papers for relevant discussions with the Government.
• Provides suggestions for promoting UNHCR's policies and liaising with Government authorities on issues related to latest humanitarian and development processes.
• Assists in establishing and coordinating country-specific coordination mechanisms for situations co-led by UNHCR and the Government. Where applicable, assists in supporting the development of country-specific refugee response plans (or refugee and migration response plan and refugee and resilience plan) and comprehensive responses.
• Assists in ensuring the coherence of the work of the Multi-sector group (MSG) in accordance with the Government.
• Assists in organizing and implementing capacity-building seminars or training programmes for target groups (government officials, etc.).
• Responds to queries from Government Officials, NGOs, individuals, etc. and provides the information required or appropriately refers the queries elsewhere.
• Assists the supervisor in preparation of statements that represent UNHCR's overall policies and which highlight specific area of concern, ensuring that the supervisor is prepared for meetings/missions by providing relevant information and establishing contacts.
• Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level

For P2/NOB - 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree

Field(s) of Education

• Political/Social Science,
• Economics;
• Law/International Law;
• Business Administration;
• or other relevant field.

(Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses

Not specified.

Relevant Job Experience

Essential:

Not specified.

Desirable:

Not specified.

Functional Skills

• MS-Drafting, Documentation, Data Presentation;
• MG-Negotiation;
• CL-Multi-stakeholder Communications with Partners, Government & Community
• MS-Networking
• TR-Training and Capacity Building of Governments/Implementing Partners/Refugees
• (Functional Skills marked with an asterisk* are essential)

Language Requirements

• For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
• For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
• For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

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Duties and Qualifications

Organizational Setting and Work Relationships

Under the technical supervision of ICT Officer or Administrative Officer, the Assistant ICT Officer implements the ICT operational plan in a well-defined geographical area. The incumbent provides technical supervision and guidance to locally recruited staff and ensure that ICT equipment is fully operational at all times. S/he receives technical support and guidance from their supervisor.
Internally, the incumbent liaises directly with own Service Delivery Team on a daily basis as well as with end users to clarify, analyse and resolve reported issues. S/he may also liaise with external service providers, as required, to resolve escalated infrastructure issues.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties

• Participate in the assessment of operational and security infrastructure needs in each UNHCR office in the area of responsibility (AOR).
• Support the implementation of the ICT operations plan and thereafter ensures that all equipment is in good working conditions at all times as to meet the ICT needs of the offices.
• Discuss infrastructure needs with the Head of offices in the AOR and provide input for the budget submission.
• Monitor and coordinate the work of other ICT staff as directed by the Head of Offices in accordance with the standards set by Headquarters.
• Maintain an up-to-date inventory of all infrastructure equipment under AOR.
• Provide coaching and training to ICT staff and users. Draft procedures and instructions to promote a better understanding of the use of the ICT equipment.
• Participate in the assessment of security related projects in coordination with the Field Security Officer and assist in the formulation of recommendations on security communications.
• Promote relation with UNHCR implementing partners to enhance communication and avoid duplication of efforts.
• Liaise with the National Regulatory Authority to ensure that licenses and permissions required to operate UNHCR telecommunications networks are granted.
• Actively participate in ICT related meetings to ensure that all decisions taken meet UNHCR¿s operational and security requirements.
• Liaise directly with end users to clarify, analyse and resolve reported issues, delivering high standards of customer service.
• Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience

• Years of Experience / Degree Level
• For P1/NOA 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree

Field(s) of Education

• ICT; or other relevant field. (Field(s) of Education marked with an asterisk* are essential)
• Certificates and/or Licenses
• *Satellite Communications;
• *ITIL V3 Foundation Level

(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience

Essential

• Hands on experience working in current versions of Microsoft Windows Server, Active Directory, SQL Server. SharePoint, Hyper-V and network monitoring software.
• Knowledge of VoIP technology and network systems.

Desirable

• Hands-on experience with wireless and VoIP systems and knowledge of network monitoring software.
• Hands-on experience with current Microsoft technologies (Windows 7, Office 2010/2013, IIS, Lync, etc.).
• Microsoft Certified Technology Specialist.
• Practical experience working in the deep field.
• Experience working with an external managed service provider for ICT infrastructure maintenance and support.

Functional Skills

• EX-Experience with external managed service provider for ICT infrast maintenance & support
• IT-Wide Area Networks (WAN)
• IT-IT Satellite Communications (VSAT)
• IT-IT Radio Communications (HF, UHF, VHF)
• IT-IT Network Monitoring & Alerting Tools
• IT-IT Telephony
• EX-Field experience

(Functional Skills marked with an asterisk* are essential)

Language Requirements

• For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
• For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
• For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

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Organizational Setting and Work Relationships

The Assistant Community-Based Protection Officer is a member of the Protection Unit in a Country Operation and may report to the Protection Officer, Community-Based Protection Officer, or another more senior staff member in the Protection Unit. Under the overall direction of the Protection Unit, and in coordination with other UNHCR staff, government, NGO partners and other stakeholders, the Assistant Community-Based Protection Officer works directly with communities of concern to identify the risks they face and to leverage their capacities to protect themselves, their families and communities. The incumbent may have direct supervisory responsibility for part of the protection and/or support staff and supports the application of community-based protection standards, operational procedures and practices in community-based protection delivery at the field level. To fulfil this role the Assistant Community-Based Protection Officer is required to spend a substantial percentage of the workday outside the office, building and maintaining networks within communities of persons of concern (PoC). The development and maintenance of constructive relationships with PoC that measurably impact and enhance protection planning, programming and results form the core of the work of the incumbent. S/he also supports the designing of a community-based protection strategy by ensuring that it is based on consultation with PoC.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties

• - Be fully informed about community structures and the protection and security situation of the PoC and develop strong links with a cross-section of members of refugee/IDP/stateless communities, using an AGD approach.
• - Through relationships with PoC and network of partners stay abreast of political, social, economic and cultural developments that have an impact on the protection environment and provide advice to senior management.
• - Ensure that the perspectives, capacities, needs and resources of the PoC are reflected in the protection strategy, planning processes and operations plan addressing the specific protection needs of women and men, children, youth and older persons, persons with disabilities, and marginalized groups.
• - Support a consultative process with government counterparts at local levels, partners and PoC to develop and implement integrated strategies that address the key protection priorities, including, for example, child protection, education and SGBV, and solutions approaches.
• - Provide technical guidance and support to UNHCR and partners and implement and oversee Standard Operating Procedures (SOPs) on all community-based protection related issues.
• - Support the design, implementation and evaluation of protection centred and solutions oriented programming with implementing and operational partners guaranteeing that community-owned activities are integrated. 
• - Support communities in establishing representation and coordination structures
• - Promote confidence building and conflict resolution among PoC, authorities and host communities.
• - Maintain protection presence through regular field missions and reports, making direct contact with PoC, host communities, local authorities and partners. In operations applying the humanitarian cluster system, contribute the development of an AGD-compliant strategy on which the response of the Protection Cluster is grounded and covers all assessed and prioritized protection needs of the affected populations. 
• - Support the Operation's work to fully integrate the protection strategy into the Country Operations Plan, the UN Development and Assistance Framework (UNDAF), the Humanitarian Country Team¿s common humanitarian action plan where applicable.
• - Contribute to the Protection team's information management component which: provides disaggregated data on PoC and their problems; researches, collects and disseminates relevant protection information and good practices to enhance protection delivery and provide technical advice if necessary. 
• - Support the inclusion of participatory, community-based protection and AGD approaches in strategies and plans in the Country Operation.
• - Support community understanding of UNHCR's commitment to deliver on accountability and quality assurance in its response.
• - Support PoC to develop structures that enhance their participation and protection.
• - Contribute to the design of project submissions and the budget for endorsement by the supervisor.
• - Intervene with authorities on community-based protection issues.
• - Negotiate with local counterparts, partners and PoC.
• - Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For P1/NOA - 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree

Field(s) of Education
International Development, Cultural Studies, Human Rights, International Social Work, Social Science, Political Science, Anthropology, International Law or other relevant field.
(Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses
Not specified
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential

Some professional working experience.in the areas of community services, social work (e.g., gender, SGBV programs, women¿s empowerment and protection, work with refugees) or/and human rights or related tasks in government, NGO or international organisation.

Desirable

• Proven communication skills, both oral and written.
• Demonstrated knowledge of community communication and engagement approaches
• Understanding of and demonstrated competencies in forced displacement and protection, particularly SGBV prevention and response, child protection, education, gender equality, and the application of the Age, Gender and Diversity Policy.

Functional Skills

• PR-Age, Gender and Diversity (AGD)
• PR-Community Services-Communication/Development/Organization
• PR-Community Services-Social Work/Counselling
• PR-Community-based Protection
• IT-Computer Literacy
• DM-Database Management
• PR-Gender Equality
• PR-Refugee Protection Principles and Framework
• PR-Refugee Women issues
• PR-Sexual and Gender Based Violence (SGBV) Prevention and Response
• PR-Experience in Forced Displacement situations
• EX-Experience with Inter/Non-Governmental Organization (INGO/NGO)
• EX-Field experience
• PR-Child Protection Prevention and Response
• (Functional Skills marked with an asterisk* are essential)
• Language Requirements
• For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
• For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
• For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
   

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The position

The Senior Economist will head of the Bureau Economic Advisory Unit and will be responsible for facilitating close collaboration with DRS and country-based economists, facilitate collaboration with the World Bank, the Joint Data Centre (JDC), OECD, African Development Bank and other stakeholders on a range of bespoke economic analyses, including: (i) economic impact assessments of the presence of refugees and IDPs; (ii) measuring poverty and welfare among refugees and host communities; (iii) socio-economic profiling of persons of concern; (iv) economic modelling of various protection and solutions policy options; and (v) cost-benefit analysis and project appraisals. The Sr. Economist will provide technical support and advice to help various Bureau units and UNHCR country operations effectively use economic data and analysis to inform programming and policy dialogue. Preparation of economic briefs and policy notes. To guide the Bureau leadership, the Sr. Economist will prepare economic briefs and policy notes on various topics relevant to the provision of asylum, the protection of persons of concern and the pursuit of durable solutions in line with the GCR. The Sr. Economist will also prepare periodic economic updates to inform the strategic decisions made by the Bureau Director and heads of pillars. More information on the duties and responsibilities of the Sr. Economist are provided below.

Duties and responsibilities

In close collaboration with DRS, Sr. Economist will facilitate collaboration with development actors and other stakeholders in the areas outlined below.

• Economic analysis
• Facilitate collaboration with the World Bank, the Joint Data Centre (JDC), OECD, African Development Bank and other stakeholders on a range of bespoke economic analyses, including:
  • assessing the economic impact of the presence of refugees and IDPs;
  • measuring poverty and welfare among refugees and host communities;
  • socio-economic profiling of persons of concern;
  • economic modelling of various protection and solutions policy options;
  • analyzing economic trends in the EHAGL Region that will impact the protection and solutions of Persons of Concern; and
  • cost-benefit analysis and project appraisals.
• Provide oversight, vision and guidance to country-based economists on the collection of raw primary and secondary datasets and the preparation of final datasets to be used for analysis.
• Supervise cleaning of all datasets and creation of necessary indicators for measuring a wide range of socio-economic indicators and impact indicators.
• Provide technical guidance to country-based economists and research teams on: (i) research design; (ii) data analysis plans; (iii) the preparation of descriptive statistics and regression analysis; and (iv) the preparation of various outputs such as briefs, presentations and academic papers.
• Translating the economic analysis into advocacy/policy dialogue and programs
• Provide advice to the Bureau management on: (i) macro-economic themes relevant for the protection and solutions agenda of UNHCR; (ii) economic outlook for the EHAGL countries; and (iii) the economic implications of various protection-related decisions.
• Provide technical support and advice to help various Bureau units and UNHCR country operations effectively use economic data and analysis to inform programming and policy dialogue.
• Advise programme, protection and technical unites and country operations during program design, implementation and evaluation using the economic analysis to support quality programming and advocacy.
• Lead the preparation of research papers including formatting and creating tables, graphs, and related analysis.
• Provide guidance/recommendations on obstacles and possible improvements to UNHCR¿s programming by preparing and supporting the use of available economic statistics, industrial surveys and other available data.
• Preparation of economic briefs and policy notes
• Prepare presentations, technical reports and non-technical reports to communicate the findings of economic analyses.
• Prepare cutting edge economic briefs and policy notes on various topics relevant to the provision of asylum, the protection of persons of concern and the pursuit of durable solutions in line with the GCR.
• Prepare periodic economic updates to inform the strategic decisions made by the Bureau Director and heads of pillars.
• Contribute to Bureau external engagement products, including Bureau publications, regional updates, funding appeals, and other reports.
• Oversight, strategy and coordination
• Lead the Bureau Economic Advisory Unit, by providing strategic vision and leading the engagement with senior management, internal business units and external partners.
• Prepare strategy for economic analysis and advisory.
• Mainstream economic analysis in UNHCR¿s protection and assistance activities.
• Provide guidance and input to the External Engagement Pillar annual programme planning and review process to support the development and approval of sound plans and the effective allocation and use of resources.
• Ensure good communication and coordination with Bureau units, UNHCR country operations, UNHCR HQ, the Joint Data Centre, the World Bank, governments, researchers and partners.
• Participate in official missions and deliver capacity building and training activities for partners and governments.
• Identify research opportunities and contribute to proposals for research partnerships and funding.
• In close collaboration with DRS, provide a technical oversight to country-based economists. Guide and mentor junior economists in the Bureau and country operations.

Essential minimum qualifications and professional experience required

The ideal candidate will have:

• At least a Master¿s Degree in Economics.
• At least 10 years of professional experience on economic analysis and advisory with international financial institutions (IFIs), development finance institutions (DFIs), reputable management consulting firms, or economic advisory units of investment firms.
• Demonstrated ability to provide professional advice and analysis within a complex political environment.
• Extensive experience of working in a reputable management consulting firm on economic advisory at a strategic and global level.
• A substantial track record of effective interaction, influencing and collaboration with senior stakeholders in government, international organizations and the private sector.
• Demonstrated core consulting skills of research, analysis, presentation, and attention to detail.
• Aptitude to grasp new concepts and effectively produce results.
• Exceptional problem-solving skills an analytical, innovative, and creative mindset.
• Exceptional written and verbal communication skills.
• Ability to be self-directed and be an independent contributor to the team.
• Proven track record of successful management and a leading role in the formulation of policies and strategies.
• Successful track record of building effective, productive and relevant working relationships with internal and external stakeholders.
• Facility in data analysis using econometric program (e.g. Stata or R).
• Experience overseeing primary data collection and analysis.

Location

The successful candidate will be based with the team in the UNHCR GCR Section, External Engagement Pillar, in the Regional Bureau in Nairobi.

Conditions

The Temporary Appointment is for a period of up to 31 December 2021  and the start date is in November 2020. It is a full-time role with working hours starting from 8.30 am to 4.30 pm Monday to Friday (40 hours per week).

The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees)