Jobs at CDL Human Resource

• Dispatch Management-Planning, Scheduling and stock movement
• Efficient and safe scheduling/execution of stock to route management plans
• Safe loading of bread/ crates to the vehicles.
• Receive and reconcile delivery documentation, address discrepancies and maintain accurate records (stock issued against orders).
• Manage returns as per the laid down procedures.
• Ensure the correct track assigned to route is loaded.
• Stock Management
• Accurate stock allocation and reconciliation
• Contain stock loss within defined standards and limits
• Customer returns and damaged goods are processed according to defined procedures and standards.
• Account for damages and cash sales
• Stock taking every morning
• Supervision and Team Leadership
• ervise and lead dispatch teams by coordinating their loading and offloading activities done correctly and timely.
• Assign tasks, provide training, and monitor daily performance.
• Evaluate dispatch requirements and allocate manpower accordingly.
• Customer Service
• Engage both internal and external customers in a professional and friendly manner that reflects the Company values and customer service standards.
• Zero tolerance to poor customer service.
• Demonstrate a service culture.
• All customer communication is conducted in line with the company standards and procedures.
• Zero Customer complaints.
• Drive a culture that emphasizes quality, continuous improvement, and high standard of performance.
• Quality Control
• Implement quality assurance procedures to maintain product standards before dispatch.
• Conduct regular inspections, address bread quality issues, and implement corrective actions.
• Equipment Maintenance
• Raise issues regarding maintenance and operation of assigned dispatch equipment.
• Continuous improvement and Process Management
• Accurate and timeous input and extraction of data according to standard operating procedures
• System modifications are managed according to standard operating procedures.
• System-related problems are identified and reported according to standard operating
• Participate in continuous system improvements.
• Identify and implement process improvements to enhance efficiency and overall dispatch performance.
• Safety Compliance
• Ensure adherence to safety regulations.
• Conduct safety inspections, provide training, and address safety concerns promptly.
• Dispatch Reporting and Documentation
• Prepare and submit daily records of dispatched crates, driver routes, route changes, as well as delivery and return periods.
• Prepare damage reports and submit cash sales reports (received vs sold)
• Up to records on wastage sold
• Transferred data from the order sheet and invoices to the dispatch sheet for management decisions.

Additional Responsibilities

• Perform any other tasks or duties assigned by management to support the overall goals and objectives of the company.

Accountabilities:

• The Dispatch Supervisor is accountable for the following:
• Dispatch and loading staff
• Finished products
• Storage
• Damages/wastage
• All returns

Requirements

Education and Key qualification Requirements:

Education:

• KCSE plus Higher-level qualification will be an added advantage.
• Certificate in supply chain management / logistics is desirable.
• Extensive work experience of over 5 years in a similar position is an advantage.

go to method of application »

To sell and manage the distribution of our client services (Airtime, SIM Cards, Mobile Financial Services & Devices) to resellers and distributors within the assigned territory.  The role needs to identify and facilitate optimisation of opportunities to drive sales as maximally and as efficiently as possible within the assigned territory.

Key Responsibilities

• Achieve the Sales (Revenue) targets of the Territory – both Mobile & MFS
• Achieve Customer Base targets via acquisition drives
• Drive Channel Specific Agenda in line with Company targets – ASOs, SSOs, Tkash Agents
• Achieve Site Profitability targets within the Territory via Site-based activities & programs.
• Oversee & drive the people capability agenda across all levels – TDRs, DSAs, Commandoes.
• Ensure customer expectations regarding standard of services & product knowledge are met, both in TKL Stores & in Partners stores
• Monitor the activities of competition and to prepare counter action plans.
• Prepare and submit reports as required.

Principal Outputs for this role

• Partner management – ensuring channel partners are engaged and effectively driving our client brand on the ground
• Sales targets - Delivering assigned sales targets on revenues, airtime, gross additions, Tkash, data and devices
• TKL (TDRs) & Partner team management (DSAs, Commandoes) – managing teams output as per business objectives
• Visibility - ensuring partners outlets, trade and general market visibility
• Availability - ensuring availability of Telkom products within the markets/areas.
• Reports - sharing reports as required

Requirements

Qualifications- Academic and Professional

• Bachelor’s Degree in Business, Marketing or related field

Experience

• 2 - 3 years’ experience in sales and distribution role in Telco/FMCG

go to method of application »

Job Summary

• The Project Accountant Manager will be responsible for overseeing the financial management of various projects, ensuring accurate accounting, financial reporting, and compliance. The ideal candidate will have a strong background in project-based accounting, leadership capabilities, and experience in managing audits. This role requires a detail-oriented professional with excellent analytical skills and a deep understanding of project financials.

Key Responsibilities

Financial Management:

• Oversee the financial aspects of multiple projects, including budgeting, forecasting, and cost control.
• Monitor project expenditures, ensuring they are within budget and aligned with financial goals.
• Prepare and review project financial reports, providing accurate and timely updates tmanagement.

Project Accounting:

• Maintain accurate financial records for all projects, including tracking revenues, costs, and billing.
• Handle project invoicing, accounts payable, and accounts receivable processes.
• Ensure compliance with accounting standards and company policies in all project-related transactions.

Audit Management:

• Lead and manage internal and external audits, ensuring timely completion and addressing any audit findings.
• Prepare necessary documentation and financial statements for audit purposes.
• Implement audit recommendations and ensure continuous improvement in financial processes.

Budgeting and Forecasting:

• Collaborate with project managers tdevelop and review project budgets.
• Conduct variance analysis and provide insights on financial performance against budget forecasts.
• Identify and implement cost-saving initiatives timprove project profitability.

Leadership and Team Management:

• Supervise, mentor, and develop a team of accountants, ensuring high performance and adherence tdeadlines.
• Provide guidance on financial processes and best practices in project accounting.
• Foster a culture of continuous learning and professional development within the team.

Compliance and Risk Management:

• Ensure compliance with statutory regulations, tax requirements, and company policies.
• Identify and mitigate financial risks associated with projects.
• Maintain accurate and up-to-date financial records for audits and reporting purposes.

Requirements

Key Qualifications

Education:

• Bachelor's degree in Accounting, Finance, or a related field.
• Certified Public Accountant of Kenya (CPAK) qualification is mandatory.

Experience:

• Minimum of 5 years of experience in a project-based accounting role, preferably in the renewable energy or construction industry.
• Proven experience in managing financial audits and leading audit processes.
• Demonstrated experience in budgeting, forecasting, and financial analysis for projects.

go to method of application »

Job Summary

• The Senior Medical Representative will be responsible for developing and maintaining relationships with healthcare professionals, including doctors, pharmacists, and hospitals, tdrive the sales of pharmaceutical and healthcare products. The role involves educating healthcare providers about the products, implementing sales strategies, and achieving sales targets. The ideal candidate must have a solid background in the pharmaceutical industry, excellent communication skills, and a strong understanding of market dynamics.

Key Responsibilities

Sales and Business Development:

• Promote and sell the company's pharmaceutical and healthcare products thealthcare professionals, including doctors, pharmacists, and hospitals.
• Develop and implement sales strategies tachieve and exceed sales targets in the assigned territory.
• Identify new business opportunities and potential clients texpand the customer base.

Product Promotion and Education:

• Provide detailed product information and presentations thealthcare professionals, highlighting product benefits and usage.
• Organize and conduct product demonstrations, seminars, and training sessions for medical staff.
• Keep up-to-date with the latest product knowledge and industry trends teffectively communicate with clients.

Customer Relationship Management:

• Build and maintain strong relationships with key opinion leaders (KOLs), healthcare providers, and decision-makers.
• Regularly visit healthcare professionals tprovide support, gather feedback, and address any inquiries or concerns.
• Ensure high levels of customer satisfaction by providing excellent after-sales service and follow-up.

Market Analysis and Reporting:

• Monitor market trends, competitor activities, and customer needs tidentify sales opportunities and develop effective sales strategies.
• Prepare and submit regular sales reports, including forecasts, performance analysis, and market feedback.
• Collaborate with the marketing team tdevelop promotional materials and campaigns tailored tthe market.

Compliance and Ethical Standards:

• Adhere tregulatory guidelines and ethical standards in promoting and selling pharmaceutical products.
• Ensure compliance with company policies, industry regulations, and local healthcare laws.
• Maintain accurate records of sales activities, customer interactions, and product information.

Requirements

Key Qualifications

Education:

• Bachelor's degree in a science-related field (e.g., Pharmacy, Biology, Chemistry, Biomedical Sciences).

Experience:

• Minimum of 5 years of experience as a Medical Representative in the pharmaceutical or healthcare industry.
• Proven track record of achieving sales targets and building strong customer relationships.
• Experience working with a variety of healthcare products, including prescription medicines and over-the-counter products.

go to method of application »

Job Summary

• The Head of Sales will be responsible for leading the sales team, developing and implementing strategic sales plans, and ensuring the achievement of sales targets. The role requires a deep understanding of the pharmaceutical and healthcare market, strong leadership skills, and a proven track record in sales management. The successful candidate will oversee business development activities, build and maintain relationships with key clients, and drive revenue growth in the assigned region.

Key Responsibilities

Sales Strategy and Planning

• Develop and implement effective sales strategies to meet and exceed sales targets in the pharmaceutical and healthcare products market.
• Analyze market trends, customer needs, and competitor activities to identify sales opportunities and areas for growth.
• Set sales targets and KPIs for the sales team, monitoring performance and making necessary adjustments to ensure objectives are met.

Team Leadership and Development

• Lead, mentor, and manage the sales team, ensuring they are motivated and equipped to achieve individual and team targets.
• Conduct regular training sessions to enhance the team's product knowledge, sales skills, and market insights.
• Provide regular feedback, performance reviews, and career development opportunities for the sales team.

Client Relationship Management

• Build and maintain strong relationships with key clients, including pharmacies, hospitals, clinics, and healthcare providers in the Western Region.
• Act as the primary point of contact for major clients, handling inquiries, resolving issues, and providing exceptional customer service.
• Collaborate with clients to understand their needs and offer tailored product solutions, enhancing customer satisfaction and loyalty.

Market Expansion and Business Development

• Identify new business opportunities, including potential clients, new product lines, and untapped markets within the region.
• Develop and execute strategies for market penetration, focusing on increasing the company's market share in the Western Region.
• Collaborate with the marketing team to plan and implement promotional activities, campaigns, and product launches.

Financial Management and Reporting

• Monitor sales performance against targets and budgets, providing regular reports and updates to senior management.
• Conduct sales forecasting and budgeting to ensure accurate financial planning and resource allocation.
• Analyze sales data and market feedback to develop actionable insights and improve sales strategies.

Compliance and Ethical Standards

• Ensure compliance with industry regulations, company policies, and ethical standards in all sales activities.
• Stay up-to-date with the latest developments in pharmaceutical laws and regulations, adapting sales strategies accordingly.
• Maintain accurate records of sales activities, client interactions, and product information for reporting and audit purposes.

Requirements

Key Qualifications

Education:

• Bachelor's degree in a science-related field (e.g., Pharmacy, Biology, Chemistry, Biomedical Sciences).

Experience:

• Minimum of 5 years of experience in a sales leadership role, preferably as a Head of Sales in the pharmaceutical or healthcare industry.
• Proven track record of achieving sales targets and driving business growth in the pharmaceutical sector.
• Experience in managing and developing high-performing sales teams.