Internship Opportunities at Eastnat Foods

Job Summary
Eastnat Ltd is inviting applications from qualified applicants to fill the Customer Service Intern position. Responsibilities include but not limited to providing existing and potential customers with exceptional services, identifying and providing solutions to customer needs, documenting and escalating feedback, collaborate customer queries & with team members to improve overall customer satisfaction.

Experience & Qualifications

• Bachelor's Degree or Diploma in Business Administration, Marketing, Management or other related field is preferable.
• Strong communication skills
• Customer-centric mindset
• Problem solving & analytical skills
• Empathy & emotional intelligence

Duties & Responsibilities

• Developing and implementing strategies to enhance the customer experience.
• Conducting research and analysis to understand customer needs, preferences, and pain points.
• Designing and optimising customer journeys across multiple channels and touchpoints.
• Collaborating with cross-functional teams to ensure a unified approach to customer experience. Monitoring customer satisfaction metrics and feedback to identify areas for improvement.
• Implementing customer feedback systems and processes to capture and address customer
• concerns.
• Resolving escalated customer issues and complaints in a timely and effective manner.
• Keeping up-to-date with industry trends and best practices in customer experience management.

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Job Summary
Eastnat Ltd is inviting applications from qualified applicants to fill the Accounts Intern position. Responsibilities include but not limited to stock receiving and management, processing invoices, filing records, reconciling bank statements with the general ledger, updating, maintaining and posting accounting entries and records.
Experience & Qualifications

• CPA sec 1 and above
• Proficiency in Excel & Word
• Excellent organizational, communication skills
• Attention to detail
• Reliable & dependable
• Team player
• Self motivated

Duties & Responsibilities

• Receive and validate & post all invoices during stocks receiving.
• Following up on missing documents.
• Generate invoices and their supporting documentation.
• Maintaining records for all transactions.
• Raise all payments and ensure approval and documentations is done.
• File paperwork for all the payments.
• Manage & post all bank transactions in ledgersComplete & file all bank transactions Post all accounting entries & keep proper, sound and complete records for supportAny other duty as may be assigned.