Jobs at Pezesha

• The Business Development Associate (BDA) will be responsible for driving topline revenue growth through the positioning and sale of Patascore products.
• This role combines sales execution, digital marketing, events coordination, and market research, translating commercial activities into sustainable revenue growth. You will work closely with Product, Data, and Commercial teams to deliver value-driven solutions to partners.

Patascore solutions include:

• Alternative credit scoring
• Elimiza
• Loan Management as a Service (LMS)
• Decisioning and underwriting solutions
• These products serve both financial institutions and broader ecosystem partners.

Key Responsibilities

Business Development & Revenue Growth

• Drive lead generation, partner acquisition, and onboarding across target markets.
• Execute quarterly commercial strategies and consistently meet or exceed sales targets.
• Own the full sales lifecycle: prospecting, pitching, negotiation, onboarding, integration, and post-launch tracking.
• Build and manage a strong, data-driven sales pipeline using CRM tools.

​​​​​​​Partner & Account Management

• Develop and maintain strong relationships with key decision-makers (e.g., Risk Officers, Product Heads).
• Drive retention and revenue growth within existing accounts through upselling and optimization.
• Ensure high partner satisfaction, product adoption, and long-term engagement.

​​​​​​​Product Knowledge & Market Engagement

• Build deep expertise across all Patascore products to support effective positioning and cross-selling.
• Lead and support product demos, client presentations, and stakeholder engagements.
• Represent Patascore at industry events, forums, and networking opportunities.
• Conduct market research and competitor analysis to inform strategy, pricing, and product development.

​​​​​​​Cross-Functional Collaboration

• Collaborate closely with Product, Data Science, Operations, and Marketing teams to deliver tailored partner solutions.
• Provide structured feedback from clients to inform product roadmap and enhancements.

Required Qualifications & Skills

Experience & Education

• Minimum 3 years’ experience in Business Development, Sales, or Partnerships within fintech, credit, or financial services.
• Bachelor’s degree in Business, Finance, Economics, or a related field.

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• The Credit Operations & Recoveries Lead Consultant will be responsible for leading and executing collections strategies across Kenya and Uganda portfolios. This role requires close collaboration with Data, Credit, Product, Finance, and Uganda teams to drive high recovery rates, maintain strong portfolio quality, and ensure compliance with regulatory requirements.

Key Responsibilities

Credit Process Development

• Improve, standardize, and document all credit and collections processes to ensure consistency, transparency, and accessibility.
• Implement recommendations from gap analysis to enhance portfolio quality.
• Provide structured feedback to Product, Tech, and Data teams to improve processes, customer experience, and repayment behavior.
• Ensure full compliance with CBK regulations (under DCP license) and data protection laws.
• Review and refine collections dashboards to improve usability and effectiveness.
• Ensure alignment of collections operations with internal credit policies and regulatory requirements.

Strategy & Portfolio Performance

• Design and implement effective, data-driven collections strategies aligned with portfolio goals.
• Participate in Credit Committee meetings, providing insights and strategic recommendations.
• Deliver weekly performance insights to support portfolio health and early risk detection.
• Contribute to board presentations, highlighting performance and strategy.

​​​​​​​Capacity Building & Team Leadership

• Develop training materials and continuously upskill the credit and collections teams.
• Work closely with the Collections Team Lead to monitor and improve productivity.
• Recommend and implement tools to automate processes and improve efficiency.
• Design and implement incentive and commission structures to drive performance.
• Ensure strategic allocation of accounts based on collector strengths.
• Conduct weekly 1:1 performance reviews with team leads.

​​​​​​​External Debt Collector (EDC) Management

• Conduct regular audits of EDC performance in Kenya and guide replication in Uganda.
• Establish clear workflows, communication channels, and accountability metrics for EDCs.
• Monitor EDC performance weekly and drive continuous improvement.

​​​​​​​Uganda Market Support

• Hold weekly performance and strategy reviews with Uganda stakeholders.
• Support decision-making and escalate key risks to the Credit Committee.
• Monitor and report on Uganda portfolio health and recovery performance.

​​​​​​​Cross-Department Collaboration

• Finance: Collaborate on risk identification and recovery planning.
• Uganda Team: Address productivity challenges and ensure role clarity.
• Data Team: Drive data experiments, track outcomes, and translate insights into action.

​​​​​​​Reporting & Analytics

• Prepare and submit weekly reports on collections and portfolio performance.
• Track and ensure completion of action items from management discussions.
• Share performance insights and recognize top-performing team members.

​​​​​​​Deliverables

• Updated and strengthened collections policy documentation.
• Cash flow monitoring and at-risk borrower reporting.
• Implementation of an automated collections platform integrated with LMS.
• Customer support escalation framework aligned with collections.
• Completed training materials and fully trained teams.
• Clearly defined and tracked collections KPIs.
• Strong experience in credit operations, collections, or recoveries (preferably in fintech or banking).
• Deep understanding of lending lifecycle and portfolio risk management.
• Strong analytical and data-driven decision-making skills.
• Proven leadership and team management experience.
• Familiarity with regulatory frameworks (e.g., CBK requirements). Excellent stakeholder management and communication skills.

Success Profile

• The ideal candidate is highly execution-driven, detail-oriented, and able to balance strategy with hands-on operational leadership. They should be comfortable working in a fast-paced environment and passionate about driving portfolio performance through innovation, data, and team empowerment.