Jobs at Q-Sourcing Servtec Group

Job Summary:

• The Production Manager oversees the confectionery production process and coordinates daily activities on the production floor (production, packaging and finished goods) to ensure enough resources on hand as well as maximum efficiency. He/she will plan production employees’ shift schedules, forecast production needs and prepare budgets to ensure workflow meets required deadlines and overall compliance. The production manager is responsible for all shift managers and their subordinates on the production floor.

KEY ROLES AND RESPONSIBILITIES

• Develop and enforce Good Manufacturing Practices (GMP’s) to ensure consistent quality of confectionery production, packaging and storage, as well as minimizing damaged products.
• Forecast daily production orders and timely production of goods.
• Plan and organize a work plan for all production floor employees, fill/oversee the attendance register, minimizing any overtimes.
• Manage and evaluate all shift supervisors, setting SMART KPI’s for the team.
• Ensure the product yield is met.
• Oversee daily production processes, food safety procedures, health and safety regulations and resolve any issues relating to product quality.
• Organize and oversee training sessions in areas of SOP’s, food safety, job functions, manufacturing practices, etc. whilst documenting the same.
• Maintain accurate records of production employee leaves, warning letters, deduction vouchers and other relevant documents, and hand this information to the HR department.
• Estimate costs and prepare budgets.
• Assist in minimizing downtime by working with the Head of Technical and maintenance staff.
• Ensure sanitation schedule is followed and records are maintained.
• Research and Development for changes to existing products to improve quality, with structured reporting and feedback.
• Oversee the recruitment process, interviews, training and induction of new staff in the department as well as any appraisals and disciplinary processes related to the department.
• Investigate any variances in raw material stock and yield and document any resolutions/actions.
• Liaise with the procurement manager to improve on recipes to ensure better margins and/or better quality.
• Ensure compliance with all government regulations.
• Maintain records of various process documents e.g., receipt of raw materials, inventory and usage of raw materials, production, final product weight and dispatch records, etc.
• Obtain feedback from customers and marketing and sales staff regarding product quality.
• Update job knowledge by participating in educational opportunities and relevant trainings.
• Any other duties deemed relevant by the management

Key Performance Indicators

• Production planning and forecasting
• Compliance with the production schedule – meeting of target production level
• Damage products
• Planned vs actual production time variance
• Yield accuracy
• Employee grievance management & employee engagement in the department (employee satisfaction)
• Product weight accuracy

  QUALIFICATIONS AND EXPERIENCE:

• Bachelor’s Degree in Food Production/Science, Baking Science and Technology or Food Process Engineering
• At least 4 years similar experience in the bakery industry
• Preferred HACCP certified
• Registration with the statutory registration body will be an added advantage
• Experience in management, operations, and leadership
• Understanding of principles of ISO, OSHA, 5S, JIT, SIGMA or GEMBA KAIZEN and their application
• Deep knowledge of confectionery and bread production process
• Solid understanding of business and financial principles
• Understanding of quality and food standards, health & safety regulations
• Knowledge of performance evaluation and budgeting concepts
• Experience in reporting on key production metrics
• Proficient in MS Office and use of ERP (SAP preferably) software
• Outstanding communication ability
• Excellent planning, organizational and leaderships skills
• Attention to detail
• Strong decision-making skills and a results-driven approach
• Troubleshooting skills
• Commitment to ongoing learning

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Job Summary:

• The Finished Goods (FG) supervisor shall be in charge of managing the movement, storage and distribution of finished goods after they have left the manufacturing line. He/she with the help of store staff, will ensure vehicles are loaded accurately and on time. He/she will organize and maintain inventories in the store and keep it clean.

KEY ROLES AND RESPONSIBILITIES

• Accurate record keeping for all finished products received from packing and for all products being dispatched.
• Compare the physical inventory in the store with the records of inventory on hand and be accountable for any variances.
• Ensure accurate and timely entering of data for any inventory transactions.
• Approve stock transfers on SAP as well as sign off on the stock transfer sheet after confirming the goods being transferred.
• Plan warehouse layout and space requirements to prevent loss or damage.
• Ensure that trucks are loaded with appropriate documentation including those invoiced and any top-ups.
• Perform departmental and area housekeeping to ensure space is clear, safe and storage is maximized.
• Ensure all scheduled outbound deliveries are delivered on time and accurately.
• Direct inventory movement throughout the warehouse.
• Communicate any shortage of product in good time to the production and/or packing supervisors to avoid late or short deliveries.
• Keep track of products which are perishable and ensure oldest products are moved out first – follow FIFO and ensure proper labelling.
• Issue products for consumption as per requirement to the kitchen staff.
• Prepare the loading data in the loading sheet for all departments.
• Ensure only authorized staff enter the store, and keep all doors leading to the FG store locked unless in use.
• Carry out product replacements for the salesperson(s) as per company policy.
• Ensure staff safety by following laid out procedures.
• Any other duties deemed relevant by the management

  QUALIFICATIONS AND EXPERIENCE:

• Secondary School Certificate (C plain and above)
• Diploma in Stores & Inventory Management, warehousing/ supply chain or similar.
• Minimum 2 years working in a warehouse setting
• Preferably previous supervisory experience
• Excellent mathematical & recording abilities
• Self-Motivated
• Keen eye for detail & accuracy
• Excellent communication & interpersonal skills
• Unmatched organizational and problem-solving Skills
• Super team player
• Accuracy of record keeping
• Zero inventory variance
• Customer complaints from not following LIFO
• SOP compliance

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Job Summary:

• The HR Manager will be responsible for leading and managing human resource initiatives and programs within the Agriculture Department. This role involves working closely with departmental heads and employees to foster a positive work culture, facilitate talent management, and ensure compliance with HR policies and regulations in delivery of the HR cycle. This role requires a flexible, independent thinker with the ability to work with diverse teams

KEY ROLES AND RESPONSIBILITIES

• HR strategies: Develop and implement HR strategy aligned with the objectives of the Agriculture Department and the overall company strategy.
• Recruitment: Oversee the recruitment and selection process for departmental staff, ensuring the acquisition of skilled and qualified talent within the budgeted manpower staff levels. Oversee a robust on boarding/induction program for all staff joining the department.
• Employee Relations: Manage employee relations, addressing concerns, conflicts, and grievances in collaboration with departmental heads; while providing coaching as per company policy and best practice.
• Training & Development: Develop and implement training and development programs to enhance employee skills and productivity; manage the Graduate Management Program.
• Performance Management: Develop and support staff development through administering performance management processes, including performance appraisals and goal-setting for the department's employees. Support the line managers and supervisors in managing the performance cycle.
• Record Keeping: Manage and maintain HR records, ensuring accuracy and confidentiality.
• Compliance: To lead and guide the department in adherence to labour laws, HR policies, and company regulations; as a way of mitigating company exposure to lawsuits. Conduct audits to identify and address compliance gaps.
• HR Metrics & Analytics: Monitor and utilize key HR metrics to drive business initiatives and advice the leadership.
• HR Reporting: Preparation of HR reports and/or presentations for the management/leadership as and when required accordingly.
• Financial contribution: support improved cost efficiency for revenue growth by reducing wastage of resources, collaborate with the Head of Department and employees to e.g facilitate proper leave management to reduce leave liability, employee absence management and other avenues of leakage.
• Employee engagement: Develop and implement initiatives that prompt employee engagement, undertake surveys and work with the Heads of Department to close identified gaps.
• Networking: Expand and strengthen external strategic networks with relevant county offices, GOK departments/agencies, business associations, police service and any other offices as necessary.

QUALIFICATIONS AND EXPERIENCE: 

• Bachelor's degree in Human Resources, Business Administration, or a business related field. A Master's degree will be an added advantage
• Certification from IHRM
• Proven experience in human resources management at least 5+ years preferably within an agricultural or related industry. Experience in the sugar industry is a plus.
• Strong understanding of labourur laws, HR best practices, and regulatory compliance.
• Excellent interpersonal, organizational and communication skills.
• Demonstrated ability in problem-solving, conflict resolution, and decision-making.
• Proficient in HR software and systems.
• Ability to work effectively in a team and interact with individuals at all levels of the organization.
• Excellent computer skills in a Microsoft windows environment, (Excel, PowerPoint, Word).
• Flexible approach to working, able to pick up a variety of tasks/projects with minimal supervision
• Good understanding of labour relations.
• Knowledge in forecasting and budgeting