Jobs at Sidel

RESPONSIBILITY:

• Installation, Qualification & Testing and evaluate equipment performance at customer plant, based on technical, contractual and safety specifications.
• Operate on Mechanical systems, HMI for regular activities and troubleshooting as per Standard Operating Procedures.
• Execute electrical work (e.g., cable wiring)
• Properly handle, check, and transfer equipment non-conformities.
• Prepare Job Progress and technical reports in reference to carried-out activities.
• Ensure ultimate internal and external customer satisfaction.
• Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan (HSE) and customer rules.
• Report after sales opportunities detected on Customer site.
• Coach junior colleagues on the on-site behavior, technical activities, troubleshooting and reporting deliverables.
• Report to the Installation Site Manager for team site activities.

Your Profile

• Min 5 years’ experience in field services - High speed Blowing machine.
• Graduate of Mechanical, Mechatronics, Electromechanical Engineering or equivalent.
• English fluent, written and spoken. Good in reporting.
• Able to travel up to 90% including domestic and international.
• Experience in the beverage CAN and GLASS is plus.
• Experinece with other packaging equipment e.g. Labeler and Filler is Plus.
• Knowledgeable with the PLC (Siemens / B&R / ELAU)  is plus.

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Your Mission

Accountable for S-Q-C-D projects on site activities for the assigned projects:

• (S) H&SE - Required Health & Safety, Environmental standards are being met. Strict application of Safety Coordination Plan on site
• (Q) Quality - Project scope and on-site activities specifications are clearly executed, based on required resources and skills
• (C) Cost - On-site activities are being planned and executed within the project baselined cost
• (D) Delivery - On site activities are being completed within the scheduled timelines
• Ensure all required statutory and regulatory conditions are being met, including Company corporate values, governance and processes
• Create a collaborative project team environment
• Effectively engage with Stakeholders
• Demonstrate leadership behaviors
• Navigate complexity
• Embrace adaptability

Group of functional activities critical for the effective delivery of the projects:

• Participate to on-site activities preparation for all assigned projects
• Ensure fulfilment of installation, qualification, testing and commissioning checklists and Standard Operating Procedures
• Main entry point with customers during on-site executions
• Liaise with Project Managers to monitor the on-site activities progress and to escalate deviations
• Drive daily/weekly reviews with Customers and Project Managers
• Manage a team of Field Service Engineers and Sub-contractors onsite, including logistic, resource skills and allocations, in accordance with H&SE plan and Norms and Rules
• Planning, monitoring and controlling the execution of the on-site activities in line with contract specifications and within assigned budget
• Ensure final deliverables are accepted by the Customer by signing off on-site activities’ certificates
• Manage as-built software/ technical documentation updates
• Support on-site activities risk identification and assessment
• Feed and update projects information system

Your Profile

• Level of education and languages:
• Bachelor’s degree in engineering is a plus
• Fluent in English; French language is mandatory
• PMP Certification is a plus

Required experience and Skills

• 5 years’ experience in site activities management
• Experience in the beverage industry
• Consolidated technical background (Mechanical; Automation; Electrical; Process)
• Knowledge of Sidel Portfolio and Aseptic is a plus
• Proficient in MS Office
• Good communicator and comfortable managing multiple tasks
• Problem solving attitude
• Available to travel up to 90% of the time

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Your Mission

• First Point of Escalation: Serve as the primary point of contact for FSEs in case of any issues or challenges that arise on-site during interventions.
• Intervention Preparation: Collaborate with the requester and the FSE to ensure all aspects of the intervention are well-prepared, including technical requirements, timing, and resource allocation.
• Support to Planning Team: Provide the planning team with a list of FSEs suitable for specific interventions based on skillsets and availability.
• Communicate Key Messages & Company Strategy: Act as a conduit for key messages and company strategies, ensuring that FSEs understand and align with the overall organizational goals. 
• Salary and Compensation Review: Conduct reviews of salary and compensation packages to ensure they are competitive and in line with company policy. 
• APA (Annual Performance Assessment): Set and monitor KPIs for FSEs, including conducting mid-year and end-of-year performance reviews to track progress and development.
• In Case of Accident on Site: Lead the Root Cause Analysis (RCA) of any accidents occurring on-site, in collaboration with the HSE team, to identify preventive measures and ensure safety standards are upheld.
• Leave Management: Oversee and manage FSE leave requests, ensuring that they align with workload demands and avoid operational disruptions.
• Expenses Approval: Check and approve FSE expenses, addressing any discrepancies or deviations in collaboration with the finance team.
• Post-Intervention Report Review: Review intervention reports to ensure completeness and accuracy of the data provided, addressing any gaps with the FSE.
• Training Standards & Multi-Skill Development: Ensure that FSEs are continuously developing their skills, including multiskilling, to meet changing operational needs.
• HSE Training Compliance: Ensure all FSEs are up to date with required Health, Safety, and Environmental (HSE) training and certifications. 
• Provide Necessary Tools / PPE & Monitor with Finance: Ensure that all necessary tools and PPE are provided to FSEs for their interventions and collaborate with the finance team to monitor and manage the associated costs.
• Recruitment: Lead recruitment efforts to identify and onboard new FSEs, ensuring they meet the technical and cultural requirements of the company. 
• Feedback Collection & Action: Gather feedback from FSEs after interventions, addressing any concerns or issues raised to improve processes and working conditions.
• Collaboration with Competence and Development Manager: Work closely with the Competence and Development.
• Manager to ensure that FSEs are properly qualified and have the necessary skills for interventions.
• Ensure FSE Occupation: Monitor the workload and ensure the optimal occupation of FSEs to meet business needs and individual career growth.

Your Profile

• This role requires strong leadership, communication, and organizational skills to maintain the efficient functioning of the FSE team and ensure alignment with company objectives.
• Technical knowledge on beverage is a must.