Jobs Danish Refugee Council

Overall purpose of the role:

The purpose of this position is to assist the MEAL Officer in ensuring the implementation of comprehensive MEAL systems to improve the quality and enhance DRC’s ability to demonstrate the impact of its work in urban refugee and host communities’ settings. The incumbent will work closely with the DRC urban program colleagues/sectors and in matrix management arrangement with the DRC Urban Area Manager to ensure the project expectations are met. 

Responsibilities: 

Design and implementation of MEAL Plans:

• Participate in the design and implementation of the MEAL plan for urban program projects.
• Under the supervision of the MEAL officer, develop/adapt relevant tools and procedures to monitor and report results of project activities. 
• Support review and update MEAL plans as necessary. 

Data and information management:

• Assist in design/adapt a data management plan for projects in line with the MEAL plan data requirements. 
• Ensure data management procedures implemented adhere to the DRC data protection policy.
• Maintain a secure and up-to-date beneficiary database with appropriate Age/Gender/Diversity data. 
• Ensure systematic data collection, clean up, storage and system maintenance.
• Perform periodic monitoring and verification exercises to ensure data quality.
• Conduct regular data analysis and provide information and statistics in agreed formats including dashboards for weekly, monthly and final reports required for internal and external progress updates.
• Offer technical support to protection and livelihoods staff in using relevant data management and reporting tools (training, coaching etc.)

Accountability to affected populations:

• Support the implementation and monitoring of the urban programme’s Feedback and Complaints Response Mechanism (F-CRM) including gathering individuals’ feedback on DRC services
• Collaborate with the registrar of the F-CRM on follow-up and response to operational complaints regarding DRC interventions
• Monitor and report on the urban programme’s adherence to the CHS commitments in the response

Report Writing & Documentation:

• Guide project staff in generating activity reports using standard formats. 
• Generate and share weekly/bi-weekly updates on MEAL findings to inform learning and adjustment of activities as needed
• Assist in compiling and submitting monthly and final reports to the MEAL officer and Urban area manager.
• Document case studies & lessons learned for internal and external sharing through DRC social media channels, review meetings and reports

Experience and technical competencies: 

• Minimum of 2 years of work experience within the field of monitoring and evaluation and protection/livelihoods programming compression an added advantage 
• Experience working in urban displacement responses and in multi-sectoral interventions
• Experience in working with information management systems / databases and mobile data collection platforms
• Demonstrated experience in conducting quantitative and qualitative data analysis
• Excellent report writing and communication skills (English)
• Clear understanding of Core Humanitarian Standard (CHS) commitments and operation of community feedback and response mechanisms

Education: 

• A Bachelor’s degree in sociology, social work, development studies, or other related Social Sciences and training in Monitoring and Evaluation; or Bachelor’s Degree in Statistics / Information management Sciences.
• Fluency in written and spoken English essential

Languages:

• English
• Kiswahili

DRC’s Core competencies: 

• Striving for excellence: you focus on reaching results while ensuring an efficient process.
• Collaborating: you involve relevant parties and encourage feedback.
• Taking the lead: you take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: you act in line with our vision and values.

DEADLINE 22nd March 2022

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Overall purpose of the role: 

The purpose of this post is to support the Protection Officer to implement DRC Urban Program protection work with an aim of providing timely and effective protection to populations of concern including supervising the day to day implementation of protection tasks. The role is also responsible for addressing mental health needs for displacement affected population as well as being in charge of the provision of effective case management and documentation of program activities as per the donor requirements.

Responsibilities:     

• Support the Protection Officer to plan, oversee the broad implementation of protection activities in urban program. 
• Asist to map out and stay updated on the contextual situation on protection concerns for displacement affected populations so as to inform appropriate programmatic action by DRC urban program. 
• Support provision of professional and confidential protection – psychosocial services to survivors of GBV and other beneficiaries through a survivor-centered case management approach. 
• Support in design and development of sector concept notes and proposals.   
• Support implementation of protection activities that are responsive to the needs of refugee and host communities – women, girls, men & boys. 
• Provided support in protection data analysis (conflict, child and gender etc.) and maintain a reliable beneficiary database.   
• Contribute and work closely with the livelihoods, meal and advocacy/communication team/s to enhance program integration through well thought out strategies set by the project leads.  
• Support in to submit timely and high-quality activity and donor and internal progress reports that includes documentation of program milestones through case studies and human-interest stories for influencing impact at scale and contributing to fundraising.
• Provide support to protection team in project kick-off, review and project closure meetings including periodic program review and planning meetings and external meetings as often and as requested by the supervisor.
• Undertake other duties as assigned by the Protection Officer to ensure the project expectations are met.

Experience and technical competencies: 

• Minimum of 2 years work experience in implementing protection programming in an International NGO’ or other relevant agency.
• Knowledge and experience of working with urban refugees and host communities including with government agencies will be essential. 
• Experience in external stakeholder and relationship management and building coalitions.
• Good analytical, organizational and communication skills both verbal and writing, good presentation and interpersonal skills
• Creative, innovative, “thinking out of the box” mentality, solution finder. 
• Agile, self-starter with an ability to work autonomously. 
• Team player that thrive in cross-departmental cooperation. 

Education:

• Bachelor’s Degree in Psychology, Social Work or other Social Science related field.
• Fluent in written and spoken English and Swahili.

DRC’s Core competencies: 

• Striving for excellence: you focus on reaching results while ensuring an efficient process.
• Collaborating: you involve relevant parties and encourage feedback.
• Taking the lead: you take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: you act in line with our vision and values.

DEADLINE 29th March 2022

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Overall purpose of the role: 

Reporting to the Urban Area Manager, the Economic Recovery Project Officer is to provide the overall technical and strategic direction, oversee and coordinate the implementation of the DANIDA funded Livelihoods project in line with the DRC’s country and global strategy as well as in complementarity and close collaboration/synergies with other livelihoods projects in the DRC urban program and agencies working in the wider urban refugee and hosting community’s context. The role will also be responsible for the supervision of a project assistant and community mobilizer and will undertake other duties as assigned by the Urban Area Manager and conduct technical coordination with DRC Regional Technical Advisor to ensure the project and donor expectations are met. 

Responsibilities: 

Project Management/Development, Monitoring & Evaluation:

• Plan, oversee and support the broad implementation of DANIDA funded livelihoods activities in DRC urban Program. 
• Remain abreast of topical developments related to economy recovery that would promote community participation in improving the livelihoods or well-being. 
• Promote sector learning and knowledge management in Livelihoods sector through: collating findings/ information collected from the field as well as routine monitoring to draw lessons.
• Develop and or adopt sector guidelines and tools in support of livelihoods implementation. 
• Submit timely and high-quality activity and donor and internal progress reports. 
• Work closely with the protection, peacebuilding, meal and advocacy/or communication colleagues to enhance program integration through well thought out technical and strategic approaches. 
• Ensure livelihoods sector growth in scope through fundraising – identification of sector gaps and root causes analysis and take lead in developing quality concept notes and proposals with corresponding activity budgets.
• Lead the project participation in project kick-off, review and project closure meetings including periodic program review and planning meetings and external meetings as often and as requested by the supervisor.
• Ensure project staff adhere to CHS Principles in project implementation; participate in CHS audits and support M&E plan. 

Coordination & Partnership:

• Develop strategic and maintain effective working relationships with all urban refugees and hosting communities’ stakeholders and other DRC team members to enhance multi-agency and multi-sectoral cooperation and coordination on response activities.
• Promote collaboration and synergies between refugee focused interventions and the host communities.
• Actively participate and maintain engagement in relevant coordination platforms of relevance/value add to DRC’s urban agenda. 

Budget Management:

• Support in ensuring sound budget expenditure, ensuring adherence to DRC financial procedures and donor requirements as related to the livelihoods sector. 
• Draft spending plans, procurement plans, and work plans based on livelihoods activities and budgets.

Staff Supervision: 

• Mentor, provide technical supervision, capacity building and facilitate performance development to livelihoods project assistant and community workers. 

Experience and technical competencies:

• Minimum of 4 years’ field experience in leading and managing economic recovery/livelihoods programming in an International NGO’ or other relevant agency.  
• Technical experience in livelihoods programming including developing and leading capacity building of local agencies (CBOs self help groups etc), financial inclusion, micro enterprise, value-chains,  product development or other related sectors in economic recovery is desirable.  
• Strong project management skills, with experience managing multiple location, sector project budget. 
• Experience working in urban displacement responses and in multi-sectoral interventions.
• Strong planning, organization and problem-solving skills with ability to work both independently and within a team in a demanding working environment.
• Good analytical and strategic planning skills.
• A demonstrated ability to build and maintain relationships with host governments, donors, partners, local organizations, and other stakeholders.
• Good level communication and interpersonal skills.

Education:

• A degree in relevant field (Business Management, Economics, Entrepreneurship or Community Development or its equivalent). 
• Fluency in written and spoken English essential  

DRC’s Core competencies: 

• Striving for excellence: you focus on reaching results while ensuring an efficient process.
• Collaborating: you involve relevant parties and encourage feedback.
• Taking the lead: you take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: you act in line with our vision and values.

DEADLINE 1st April 2022

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Overall purpose of the role:

The Physiotherapist will be responsible for the provision of physiotherapy service for persons with physical disabilities, disorders and injuries including children and elderly persons in Kakuma and Kalobeyei. Under the supervision of the PSN officer and in collaboration with other PSN assistants and in consultation with the medical partners’ staff s/he will identify, assess and make treatment plans with appropriate interventions in physiotherapy with the beneficiaries. S/he will directly supervise a number of PSN community incentive staff.

Responsibilities: 

Physiotherapy Case management:

• Identify persons with physiotherapy needs.
• Conduct comprehensive assessment to persons of concern with regards their rehabilitation needs and based on the assessment, identify problems and develop a treatment plan for interventions with the beneficiary, in consultation with the medical professionals.
• Conduct home visits/ follow up sessions to monitor on the progress of persons of concern, conducting, advising on techniques and exercises.
• Prescribe, procure, provide and train persons of concern on the use of assistive and/or mobility devices to beneficiaries.
• Ensure good communication, with help of translators, with beneficiary at all times throughout assessment, setting of goals and explanation of treatment.
• Conduct referrals of vulnerable Persons with disability to partner agencies and follow up to facilitate access to external services not offered by DRC. 
• Document beneficiary data accurately and maintain a secure beneficiary database and activity documentation of all beneficiaries.
• Accurately update the PSN database and tracker on a regular basis for all beneficiaries and interventions conducted at the field level.

Community Engagement and Outreach:

• Participate in sensitization, dialogue and mediation sessions with the wider population about issues of persons with disability for support in identification of vulnerable cases.
• Identify and strengthen Community structures through engaging community leaders, camp management and other stakeholders to ensure that the persons of concern receive adequate support at the community level.
• Attend and instruct planned trainings for parents and caregivers within the community.

Monitoring and Evaluation:

• Assist in preparing daily, monthly, quarterly and annual reports, progress notes, on time 
• Use appropriate data collection tools and submit assessments and reports in a timely and accurate manner    
• Work closely with the refugee staff to ensure quality reporting   
• Assist in the designing, planning, implementing and facilitating of external trainings for staff and community members
• Ensure Core Humanitarian Standards are mainstreamed in the day to day project implementation 
• Attend relevant training forums relevant to the job 
• Assist with any other related activities as deemed necessary by the supervisor

Staff Management and Development:

• Provide supervision to the community workers and ensure effective provision of physiotherapy services.
• Conduct continuous performance/evaluation for the community staff working under her/him.
• Conduct regular formal and on-job training and mentorship to community workers on areas related to case management for persons of concern to enhance professionalism.
• Conduct regular multidisciplinary case conference meetings with national staff and community workers both at individual and group levels.
• Organize for external capacity building forums on PwDs needs
• Ensure staff timesheets are done and submitted to HR on time on a monthly basis.

Experience and technical competencies: 

• At least 3 years of experience working in physiotherapy with vulnerable persons; with at least 1 – year experience working with refugees, asylum seekers, migrants and/or other in a camp setting.
• Must have technical expertise in case management and psychosocial support to persons with disability.
• Should be resilient and able to handle high levels of stress and emotionally volatile or difficult situations.
• Experience in establishing and working with community structures including community leaders
• Experience and proven ability to work as part of a team 
• Excellent analytical and writing skills; cultural sensitivity and respect for diversity
• Excellent interpersonal skills and demonstrated ability to establish effective and working relations with local partners and other stakeholders
• Experience and willingness to work in the field and proficient in the use of computer/email/internet  

Education:

• Diploma/Bachelor’s Degree or equivalent in Physical 
• Certification by the Kenya Society of Physiotherapists with a current practicing license.
• Fluent in written and spoken English and Swahili.

DRC’s Core competencies: 

• Striving for excellence: you focus on reaching results while ensuring an efficient process.
• Collaborating: you involve relevant parties and encourage feedback.
• Taking the lead: you take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: you act in line with our vision and values.

DEADLINE 28th March 2022