Latest Jobs at Sendy

About the Role

The overall purpose of this job is to manage our product development teams to scale and adapt products to meet the needs of the market segment of the company. Each of the 4 teams is led by a Product Manager.

Key Duties and Responsibilities

• Contribute to the development of the product strategy to ensure that the business achieves its objectives.
• Develop and update the overall product roadmap in line with the company strategy.
• Work with and guide the PMs in product planning including ideation, sizing, prioritization and execution in response to stakeholder needs. 
• Conduct stakeholder interviews and analyse the data in order to create initiatives & epics to drive the product strategy. 
• Work with senior management to create product plans and roadmaps 
• Lead product managers and coordinate cross-functional teams 
• Produce and review product requirements documents (PRD) 
• Suggest ways to track product use and impact on end users 
• Create and monitor progress of epics to achieve set initiatives in line with the product strategy.
• Create detailed requirements in form of user stories with unambiguous acceptance criteria that engineering can develop against. 
• Ensure products and releases are launched correctly and on schedule 
• Make creative recommendations to expand product base and vision 
• Engage customers and partners in order to understand, assess and collect feedback on whether the product meets their expectations. 
• Participate in user testing for various team products to ensure they meet user requirements
• Any other duties that may be assigned by the CPO.

About You

• BSc in Computer Science, Business Information Technology, Engineering or related field.
• Certification in Agile Product Management would be an added advantage.
• Minimum 5 years’ experience in product development in a technology environment
• Good understanding of product management. 
• Ability to understand and interpret users’ needs. 
• Ability to elicit and analyse requirements. 
• A good design sense to point out good user experience and to make suggestions when something doesn’t look or feel right. 
• Good knowledge of systems/technical savviness.
• Ability to work effectively with different personalities and across all levels in an organization.
• Good people and project management skills. 
• Must be a self-starter and highly organized. 
• High level interpersonal and cross-cultural skills 
• Must be a self-starter and highly organized, 
• Ability to work well with people at all levels in the organization. 
• Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals. 
• Analytical, creative thinking and problem solving skills. 
• Strong persuasion and negotiation skills. 
• Flexibility and adaptability. 
• Open to change. 
• Calm under chaos.

What We Offer

• Comprehensive health insurance – Inpatient / Outpatient / Dental / Optical
• Flexible vacation 
• All risk Insurance
• Office lunch
• Opportunity for company stock options

go to method of application »

About the Role

The Senior UX designer will be the voice of the user and advocate for the users needs while balancing the business goals.

Key Duties and Responsibilities

• Focus on customers, understand customers, champion their needs and double up when they are delighted.
• Be the ‘voice of the customer’ to cross-functional teams, such as engineering, operations, sales, marketing, growth, and support to grow customer retention (engagement, adoption, and expansion)
• Take a user-centered design approach and rapidly test and iterate your designs.
• Understand strengths and weaknesses of our product and make recommendations for iteration.
• Identify design problems and devise elegant solutions.
• Analyze and optimize the quality and efficiency of Sendy’s user experience.
• Coach Junior UX Designers and interns to grow the UX Design team at Sendy.
• Facilitate the product vision by researching, conceiving, sketching, prototyping and user-testing.
• Drive a culture of being transparent within your team and the rest of the Sendy team.
• Ask smart questions, take risks and champion new ideas.
• Aim to design and implement processes and procedures with simplicity in mind.
• Your output is not only a pleasure for customers to use, but for other members of the team to read and understand easily.
• Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences.

About You

• Five or more years of UX design experience.
• Expertise in standard UX software such as Sketch, OmniGraffle, Axure, InVision, UXPin, Balsamiq, Framer.
• Ability to work with a Product Manager to understand detailed requirements and design complete user experiences that meet the needs and vision.
• Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile and desktop design.
• A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
• Ability to iterate designs and solutions efficiently and intelligently.
• Ability to clearly and effectively communicate design processes, ideas, and solutions.
• An understanding of the latest trends and their role in a commercial environment.
• Professional approach to time, costs and deadlines.

What We Offer

• Comprehensive health insurance – Inpatient / Outpatient / Dental / Optical
• Flexible vacation 
• All risk Insurance
• Office lunch
• Opportunity for company stock options

go to method of application »

About the Role

The Senior UX designer will be the voice of the user and advocate for the users needs while balancing the business goals.

Key Duties and Responsibilities

• Focus on customers, understand customers, champion their needs and double up when they are delighted.
• Be the ‘voice of the customer’ to cross-functional teams, such as engineering, operations, sales, marketing, growth, and support to grow customer retention (engagement, adoption, and expansion)
• Take a user-centered design approach and rapidly test and iterate your designs.
• Understand strengths and weaknesses of our product and make recommendations for iteration.
• Identify design problems and devise elegant solutions.
• Analyze and optimize the quality and efficiency of Sendy’s user experience.
• Coach Junior UX Designers and interns to grow the UX Design team at Sendy.
• Facilitate the product vision by researching, conceiving, sketching, prototyping and user-testing.
• Drive a culture of being transparent within your team and the rest of the Sendy team.
• Ask smart questions, take risks and champion new ideas.
• Aim to design and implement processes and procedures with simplicity in mind.
• Your output is not only a pleasure for customers to use, but for other members of the team to read and understand easily.
• Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences.

About You

• Five or more years of UX design experience.
• Expertise in standard UX software such as Sketch, OmniGraffle, Axure, InVision, UXPin, Balsamiq, Framer.
• Ability to work with a Product Manager to understand detailed requirements and design complete user experiences that meet the needs and vision.
• Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile and desktop design.
• A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
• Ability to iterate designs and solutions efficiently and intelligently.
• Ability to clearly and effectively communicate design processes, ideas, and solutions.
• An understanding of the latest trends and their role in a commercial environment.
• Professional approach to time, costs and deadlines.

What We Offer

• Comprehensive health insurance – Inpatient / Outpatient / Dental / Optical
• Flexible vacation 
• All risk Insurance
• Office lunch
• Opportunity for company stock options