We are seeking a highly skilled and detail-oriented Senior Finance Operations Officer to join our dynamic finance team in the retail sector. The successful candidate will be responsible for overseeing day-to-day financial operations, ensuring accuracy, compliance, and efficiency across accounts payable, receivable, treasury management, and reporting functions.
The role demands a proactive professional who can optimize financial operations, strengthen internal controls, ability to lead and provide insightful analysis to support the company’s strategic objectives in a dynamic retail environment.
Key Duties and Responsibilities:
Accounts Payable & Supplier Management
- Oversee the end-to-end accounts payable process, ensuring all supplier invoices are processed and paid accurately and on time.
- Manage employee expense reimbursements and ensure policy compliance.
- Reconcile supplier statements and resolve discrepancies promptly.
- Maintain strong supplier relationships and negotiate favourable payment terms.
- Ensure accurate cost posting to the correct ledger accounts and cost centers.
Accounts Receivable & Cash Application
- Supervise billing and collections for B2B sales, consignment, and other credit transactions.
- Monitor customer accounts for overdue balances and drive collection efforts.
- Oversee daily reconciliation of cash receipts from POS and online payment systems.
- Manage the accurate application of cash, cheques, and credit card payments.
Cash & Treasury Management
- Prepare daily cash flow forecasts and reports to ensure sufficient liquidity for operations.
- Manage banking relationships and oversee bank reconciliations.
- Monitor petty cash usage across retail outlets.
- Enforce strict cash handling controls to minimize losses.
Inventory Accounting & Cost Control
- Oversee financial accounting of inventory, including reconciliation of stock counts.
- Analyse and report on shrinkage, write-offs, and obsolete stock.
- Collaborate with supply chain and merchandising teams for accurate COGS reporting.
- Support physical stock counts and ensure accurate accounting entries.
Financial Operations & Compliance
- Prepare and review key financial reports such as daily sales summaries, weekly cash flow statements, and monthly P&L extracts.
- Lead month-end closing for all operational finance areas.
- Perform and resolve balance sheet reconciliations for key accounts (bank, payables, receivables, inventory).
- Prepare and file all tax returns and statutory submissions before deadlines.
Process Improvement & Systems
- Identify and implement continuous process improvements for efficiency and accuracy.
- Serve as a super-user for finance modules in the Retail ERP/MIS system (e.g., SAP, Oracle, Microsoft Dynamics).
- Develop and maintain Standard Operating Procedures (SOPs) for finance operations.
- Support the integration of financial systems for new store openings or acquisitions.
Team Leadership & Supervision
- Supervise, train, and mentor junior finance team members.
- Effectively assign responsibilities and empower team members to take ownership of their tasks.
- Supervise staff by directly managing, mentoring, and coaching
- Conduct performance reviews, provide constructive feedback, and help team members set and achieve development goals.
Compliance, Risk & Quality Assurance
- Ensure compliance with company policies, internal controls, financial regulations, and legal requirements.
- Prepare for and facilitate internal and external audits, providing necessary documentation and evidence.
- Maintain the highest standards of integrity and confidentiality in all financial operations.
- Identify potential financial risks and develop contingency plans to mitigate them.
Reporting & Communication
- Prepare and present regular financial reports on operational performance, metrics, and challenges to senior management.
- Act as a key communication link between the finance team and other departments, such as Sales, Marketing, and HR, to ensure alignment.
- Lead daily stand-ups, team meetings, and cross-functional meetings to synchronize efforts and address issues.
Process Improvement & Optimization
- Continuously review existing financial processes to identify bottlenecks, inefficiencies, and areas for improvement.
- Design, document, and roll out new processes, workflows, and standard financing procedures (SOPs).
- Lead or participate in initiatives to reduce costs, improve quality, speed up delivery, and enhance customer satisfaction.
- Identify and advocate for the adoption of new tools or software to automate manual tasks and improve financial capabilities
Daily Operational Management
- Manage the day-to-day workflow of the finance department or team, ensuring tasks are completed on time and to standard.
- Track key performance indicators (KPIs) like Cost to Process a Single Invoice, Operational Cost as a Percentage of Revenue, and Early Payment Discount Capture Rate.
- Serve as the first point of contact for finance issues, disruptions, or emergencies, implementing immediate corrective actions.
Minimum Qualifications and Requirements:
- Education: Bachelor’s degree in Finance, Accounting or Commerce (Master’s in the same is highly recommended) from a recognized institution.
- Professional Certification: CPA (K), ACCA, or equivalent qualification is mandatory.
- Minimum of 8 years’ progressive experience in finance operations, with at least 4 years in a supervisory role, preferably in the retail industry.
- Technology savvy with a high level of proficiency in the Microsoft Office suite and accounting software packages (e.g., QuickBooks, Sage, SAP, Tally)
- Strong analytical and problem-solving skills.
- Strong understanding of retail accounting, inventory, financial controls, reconciliations, and reporting standards (IFRS).
- An analytical mind, comfortable with numbers.
- Strong organizational and time-management skills, with the ability to meet deadlines in a fast-paced environment.
- Excellent attention to detail and organizational skills.
- Strong leadership, communication, and interpersonal skills.
- Ability to work independently, lead a team, manage multiple priorities, and thrive in a fast- paced environment.
go to method of application »
The Laundry Attendant is responsible for ensuring that all linens, towels, uniforms, and other laundry items are washed, dried, and folded in a timely and efficient manner, meeting the standards of cleanliness and presentation required by the facility. The role requires attention to detail, efficiency, and adherence to health and safety guidelines.
Skills & Qualifications.
- Previous experience in a laundry or housekeeping role is preferred.
- Strong attention to detail and ability to spot stains or damage
- Efficient time management and organizational skills
- Basic knowledge of laundry chemicals and handling instructions (training provided if needed)
- Physical stamina and the ability to lift heavy items as required
- Positive attitude and willingness to learn
- Reliable and punctual
Responsibilities.
- Sort and Prepare Laundry: Sort linens, towels, uniforms, and other laundry items by type and color, preparing them for washing according to specific instructions.
- Washing and Drying: Operate washing machines and dryers, ensuring the correct settings are used for each load, adding cleaning agents, detergents, and other necessary chemicals as directed.
- Folding and Storage: Neatly fold or hang cleaned items and store them in designated areas, ensuring accurate inventory levels and organized storage.
- Inspection and Quality Control: Inspect all items before and after washing to ensure cleanliness and proper condition, discarding any items that are stained or worn out.
- Equipment Maintenance: Regularly check, clean, and maintain laundry equipment to ensure safe and effective operation; report any malfunctions or issues to the Laundry Supervisor
- Safety and Compliance: Follow all safety protocols, including proper handling of chemicals and adherence to health and hygiene standards.
- Customer Service: Provide prompt and courteous service to guests or team members when interacting, addressing any specific requests related to laundry needs.
- Assist with housekeeping duties or other tasks as required to support the team and ensure smooth operations.
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