Latest Openings at Morsan HR Consulting

The ideal candidate is proactive, well-organized, and experienced in managing fast-paced operational environments. They must possess excellent leadership, communication, and problem-solving skills with the ability to drive performance and uphold quality standards.

Key Responsibilities

• Supervise and coordinate all floor operations, including production, packaging, labeling, and order fulfillment.
• Plan daily workloads and allocate duties to ensure smooth and efficient operations.
• Ensure all customer orders are processed accurately, packaged attractively, and dispatched on time.
• Maintain high standards of product presentation, quality, and consistency.
• Monitor and manage floor staff attendance, performance, and compliance with company policies.
• Conduct daily and weekly briefings to communicate work plans, priorities, and updates to the team.
• Maintain proper organization, cleanliness, and safety of the production floor.
• Liaise with procurement and inventory teams to ensure adequate stock of packaging materials and supplies.
• Track stock movement and assist with regular inventory counts and reconciliations.
• Support HR in staff supervision, onboarding, training, and disciplinary management.
• Enforce adherence to Standard Operating Procedures (SOPs) and health and safety guidelines.
• Address any operational bottlenecks or process inefficiencies promptly.
•  Monitor workflow to identify areas for improvement and suggest process enhancements.
• Foster teamwork, motivation, and accountability among the floor staff.
• Collaborate with logistics and dispatch teams to ensure timely deliveries.
• Prepare and share daily, weekly, and monthly floor performance reports with management.
• Maintain high levels of professionalism, integrity, and customer focus in all activities.
• Support company projects and initiatives aimed at improving operational excellence.

Minimum Qualifications & Requirements

• Diploma or Bachelor’s Degree in Business Administration, Operations Management, or a related field.
• Minimum of 2–3 years’ experience in a supervisory or floor management role, preferably in retail, gifting, or production environments.
• Strong leadership, organizational, and coordination skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); experience with ERP or inventory systems is an added advantage.
• Ability to multitask, meet tight deadlines, and work under pressure.
• High attention to detail, accountability, and a problem-solving mindset.
• Must be flexible, reliable, and able to work in a dynamic team environment.

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Key Responsibilities

• Inventory Monitoring & Control
• Maintain accurate inventory levels across stores, warehouses, and e-commerce channels, ensuring availability aligns with demand.
• Data Analysis & Reporting
• Analyze stock movement, trends, and variances to identify opportunities for improving inventory accuracy and efficiency. Prepare daily, weekly, and monthly reports for management review.
• Stock Reconciliation
• Conduct regular cycle counts and full stock audits, investigating and resolving discrepancies between physical stock and system records.
• Demand Forecasting Support
• Collaborate with procurement and sales teams to forecast demand, plan replenishment schedules, and minimize stockouts or overstocking.
• Inventory Optimization
• Identify slow-moving, obsolete, or excess inventory, recommending actionable strategies to improve turnover and reduce holding costs.
• System & Data Management
• Ensure accurate SKU creation, product categorization, pricing, and record updates within inventory management systems (ERP/POS).
• Cross-Functional Collaboration
• Coordinate with store, warehouse, operations, and finance teams to ensure smooth product flow and accurate inventory valuation.
• Process Improvement
• Participate in the development and implementation of inventory control procedures, process enhancements, and system updates to improve operational efficiency.
• Supplier & Delivery Coordination
• Track inbound and outbound stock movements, verifying timely deliveries and accurate documentation.
• Compliance & SOP Adherence
• Ensure all inventory activities comply with company policies, standard operating procedures, and operational guidelines.
• KPIs & Performance Tracking
• Monitor and maintain dashboards and key performance indicators (KPIs) for stock accuracy, turnover, and operational efficiency.
• Support in Strategic Planning
• Provide insights from historical data to support budgeting, demand planning, and inventory strategy initiatives.
• Training & Guidance
• Coach and guide store and warehouse staff on proper inventory procedures and best practices.
• Continuous Learning & Innovation
• Stay updated on emerging inventory management tools, trends, and best practices to optimize processes.

Key Competencies

• Strong analytical thinking and problem-solving skills
• High attention to detail and accuracy in inventory management
• Excellent communication and collaboration skills
• Organized, proactive, and able to handle multiple tasks under tight deadlines
• Ability to interpret data to support demand planning and inventory optimization
• Quick decision-making and adaptability in a fast-paced retail environment

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Key Responsibilities:

• Lead, supervise, and motivate the florist team to ensure high performance and a positive work environment.
• Plan and assign daily tasks to team members, ensuring efficient workflow and timely completion of all duties.
• Design, create, and maintain visually appealing floral arrangements for store displays, events, and customer orders.
• Provide guidance and training to junior florists, promoting skill development and consistent quality.
• Manage inventory of flowers, plants, vases, and related materials, ensuring availability and minimizing waste.
• Place orders for floral supplies in coordination with store management, maintaining cost efficiency.
• Ensure proper care and handling of flowers to maximize shelf life and freshness.
• Maintain a clean, safe, and organized floral department in compliance with health and safety standards.
• Assist customers with floral selections, provide recommendations, and handle special requests professionally.
• Collaborate with store management to plan seasonal displays, promotions, and marketing initiatives.
• Monitor sales performance, track key metrics, and implement strategies to improve productivity and revenue.
• Resolve customer complaints or issues in a timely and professional manner, ensuring customer satisfaction.
• Conduct performance evaluations for the florist team, providing feedback and coaching for improvement.
• Stay up-to-date with the latest floral trends, retail merchandising techniques, and competitor offerings.
• Foster a culture of teamwork, creativity, and continuous improvement within the floral department.

Qualifications & Skills:

• Diploma or Certificate in Floristry, Horticulture, or related field (preferred).
• Minimum of 3 years’ experience in floristry, with at least 1 year in a supervisory role.
• Strong creative skills with an eye for detail and retail presentation.
• Excellent leadership, communication, and organizational skills.
• Ability to work under pressure in a fast-paced retail environment.
• Knowledge of flower care, inventory management, and merchandising principles.