Latest Recruitment at Ilara Health

The role

As a Field Sales Team Lead for Ilara Health, you will be responsible for setting goals, devising sales strategies, evaluating sales team performance, assigning tasks, and providing support and corrective measures should there be any concerns. The teams performance is target based and we have a zero tolerance policy for underperformance - there is no grey area in our sales team, individuals are expected to meet or exceed targets. It will be your responsibility to monitor, manage, coach and keep each individual on your team accountable for what they need to achieve on a daily, weekly and monthly basis. You must be a supportive accountability partner and constant coach for each individual on your team.

Responsibilities

• Assist the HOD in sales strategy
  • Daily performance tracking for the team through pipeline management and Sales forecasting
  • Ensure the team achieves set targets
  • Work closely with the HOD to develop and implement the sales strategy , developing sales plans to grow the customer base.
• Support in Recruitment, training and day to day coaching of the Sales team
  • Spend time coaching your team and giving them live feedback on their pitch and ensuring they are working their territory efficiently.
  • Ensure continuous training, re-training and performance evaluations for your team.
  • Drive and champion team engagement and adherence to the company values.
• Drive team productivity and the Field Sales strategy
  • Ensure individual daily team activities/KPIs are met and entered correctly into the CRM
  • Monthly performance management for the team
• Work with the HOD to set team Targets and support the team in achievement of the set targets
  • Set daily, weekly and monthly targets for the team, motivating and encouraging them to reach their targets.
• Prepare Sales Reports
  • Daily/ weekly reporting on performance, projections and individual team performance as required.
• Keep informed of new services and products, and the market competition.
  • Have a working knowledge of the Industrys climate and competition to effectively implement the sales strategy.
• Other duties as assigned by the HOD.

Requirements

• Bachelors degree in Business related courses
• Previous experience leading a sales team is a MUST have.
• Successful track record in field sales - B2B is advantageous
• 3+ years experience in sales management - B2B is advantageous
• Successful track record in sales training/ coaching
• Sense of urgency and accountability

Who You Are

• Obsessed with efficiency and process
• Results and target driven
• Communication and customer service skills
• Approachable yet firm
• Fluent in English and Swahili - written and spoken
• Familiarity with CRM applications such as Hubspot (Advantageous)

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The role

As a Clinical Data Entry Clerk you will be responsible for accurately inputting patient medical records into the Ilara Health recommended electronic medical record (EMR) system. This may include entering customer data, financial records, and other types of information.

The data entry clerk must have strong attention to detail and be able to work quickly and efficiently. They should have a robust understanding of computer systems and word processing. Excellent typing skills and the ability to perform repetitive tasks without losing accuracy are also essential for this position. The clinical data entry clerk will report to the designated team lead and will be expected to maintain the confidentiality of the information they are working on.

Responsibilities:

• Transcribe existing paper patient medical records into the Ilara Health EMR.
• Conduct on job training for other staff/mentorship in the facility.
• Identify gaps and suggest ways of improving record-keeping of 
• medical records and clinic operations
• Assist users in troubleshooting EMR usage.
• Ensure non-disclosure, confidentiality, security and exchange of health records and information.

Requirements

• Clinical background, in training or graduated.
• Familiarity with MS Office applications, in particular word processing
• Able to type a minimum of 20 WPM (words per minute) on a computer
• Organized with strong attention to detail
• Ability to perform repetitive tasks accurately
• Maintain confidentiality of information.
• Must have a qualification in BA/BSc or a Higher National Diploma