Medical Roles at Avenue Healthcare

Job Objective/ Purpose:

• Provide overall clinical leadership and governance in the clinical medicine department while providing professional and compassionate medical treatment, care and services by ensuring patient review and treatment in line with Avenue Healthcare’s policies, procedures and standards, and medical standards and practices.

Key Responsibilities:

• Conduct Physician outpatient clinics in line with the hospital schedules, attending to all patients who require physician review within hospital procedures, and national and internationally guidelines.
• Provide clarity of investigations to be carried out, interpretation of the results, and ensuring accurate, and clear documentation of patient history, physical examination, investigations, and management.
• Ensure patient admissions, necessary consents, updates of progress to the patient and the next of kin, and Conduct timely ward rounds/patient reviews for all internal medicine patients in the hospital
• Carry out procedures and surgical interventions as per authorized/ licensed privileges while ensuring high quality of care/services and safety of patients.
• Champion evidence based practice and continuous skill improvement by Facilitating CMEs to build capacity to provide care.
• Actively participate in clinical quality initiatives including, morbidity and mortality meetings, ensuring patients safety following the IPSGs, IR, RCAs & QIPs.
• Ensure proper and effective drug administration and management as per policy and procedures.
• Ensure the Unit is financially viable, and demonstrate growth by managing costs, ensuring proper pre-authorization, timely and accurate billing, monitoring patient limits and supporting outreach activities
• Ensure that Avenue Healthcare corporate governance policies are adhered to, including preventing, detecting, and reporting any fraud or criminal activities, and Implementing audit recommendations.
• Ensure adequate knowledge of and compliance to all Avenue Healthcare policies, procedures, and systems, especially policies pertaining to the provision of medical services i.e. Admission & discharge, reporting, equipment and supplies, etc.
• Adhere to Government and respective professional standards of care and treatment of patients as guided by the KMPDC.
• Any other duty as assigned by the supervisor.

Person Specification

• MBChB and Masters in Internal Medicine from recognized Institutions
• Specialist recognition in Internal Medicine.
• Fellowship in cardiology/ endocrinology/ Nephrology is highly desirable.
• Minimum of 3 years of relevant working experience.
• Customer focus and results oriented

End Date 23rd August 2026

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Job Objective/ Purpose:

• Provide professional and compassionate nursing services and high quality care to patients, by ensuring their review and treatment as per the Hospital protocols, and nursing standards and practices.

Key Responsibilities:

• Work with the Clinical team to navigate patients through the treatment journey, to help address underlying medical conditions, and provide treatment as per plan.
• Ensure all nursing protocols have been administered as per the set-out policies and guidelines, recording and reporting  all sentinel incidents/events within 24 hours using the provided tools.
• Constantly Monitor, assess and chart a patient's condition and response to treatment and medication, including the patients' physical and psycho-social status, and adjust treatment accordingly.
• Ensure proper and effective drug administration and management as per policy and procedures.
• Actively participate in patient admission, ward rounds, receive handover reports from the outgoing nurse on shift, while ensuring all the relevant consultants have explained procedures and have obtained consent.
• Effectively manage patient data and records.
• Ensure patients safety following the 6 International Patient Safety Goals (IPSGs).
• Supervise Patient Attendants as per their job description.
• Maintain and enforce infection control standards per policy, and observe the infection control bundles (SSI, VAP, CAUTI and CLABSI) where applicable.
• Organize emergency trolley for easy use during resuscitation, ensure drugs and supplies are well stocked, damaged equipment reported promptly, and a checklist kept and updated as needed.
• Ensure the unit is financially viable and demonstrate growth by managing costs and ensuring proper pre - authorization and documentation is done.
• Ensure that Avenue Healthcare corporate governance policies are adhered to, including preventing, detecting, and reporting any fraud or criminal activities, and Implementing audit recommendations.
• Ensure adequate knowledge of and compliance to all Avenue Healthcare policies, procedures, and systems, especially policies pertaining to the provision of medical services i.e. Admission & discharge, nurses’ reports, equipment and supplies, etc.
• Adhere to Government and respective professional standards of care and treatment of patients as guided by the Nursing Council of Kenya.
• Any other duty as assigned by the supervisor.

Person Specification

• BScN or Diploma in Nursing . Higher Diploma in Nursing is an added advantage?
• A valid Nursing License from NCK
• Valid certification in BLS, ACLS. 
• 2+ years’ experience working in a busy environment.
• Customer focus and results oriented
• Strong interpersonal skills, team playing abilities, and communication skills.
• Highly responsive, ethical and responsible

End Date 23rd August 2026

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Job Objective/ Purpose:

• Provision of quality patient care and quality services within the Critical Care unit, in line with Avenue Healthcare's defined policies, protocols, procedures, and standards.

Key Responsibilities:

• Provide appropriate assessment, stabilisation, diagnosis, and management of critically ill patients, ensuring accurate and clear documentation of patient history, physical examination, investigations, and management.
• Initiate and maintain proper management and treatment of patients in the Critical Care unit in line with hospital policies and clinical protocols.
• Ensure appropriate and early consultation and referral of patients to specialists as required.
• Provide daily updates on patients' progress to the patient and next of kin, and facilitate patient admissions, necessary consents, and discharges.
• Undertake clinical procedures per training, and conduct timely ward rounds and patient reviews.
• Champion evidence based practice and continuous skill improvement by conducting and facilitating CMEs and supporting research.
• Actively participate in clinical quality initiatives including morbidity and mortality meetings, incident reporting, root cause analysis (RCAs), and Quality Improvement Plans (QIPs).
• Review medical reports and provide patient updates to insurance companies, and participate in daily, weekly and monthly staff meetings as required. 10. Rotate in various departments as and when required, and maintain a positive work attitude that fosters teamwork.
• Maintain patient privacy and confidentiality at all times, and ensure patient satisfaction through quality of care, communication, and feedback, using the standardised patient satisfaction measurement tool and demonstrating follow-up and improvement.
• Support the facility's financial viability and growth by helping increase the quality and diversity of services offered and supporting marketing activities that grow client numbers.
• Ensure financial objectives are met by managing costs within budget, ensuring timely and accurate billing of drugs and services, enforcing exclusions, seeking pre-authorisations, and ensuring proper documentation and timely delivery of invoices.
• Ensure that Avenue Healthcare corporate governance policies are adhered to, including preventing, detecting, and reporting any fraud or criminal activity, and implementing audit recommendations.
• Ensure adequate knowledge of and compliance to all Avenue Healthcare policies, procedures, and systems as outlined in the HRMIS.
• Any other duty as assigned by your immediate supervisor, in line with the job description.

Key Deliverables of this Position:

• Quality clinical services through compliance with established clinical standards.
• Unit activity growth alongside prudent financial management.
• Client satisfaction.

Person Specification

• A medical degree (MBChB) from a recognized institution
• A valid Kenya Medical Practitioners' and Dentists' Council (KMPDC) licence
• An updated BLS and ACLS/ATLS certificate
• Postgraduate training in Critical Care is desirable
• Not less than 2 year post-internship experience. At least 1 year of inpatient practice experience is desirable
• Customer focus and results oriented
• Strong interpersonal skills, team playing abilities, and communication skills
• Reliable, ethical, and emotionally intelligent, with strong attention to detail

End Date 23rd August 2026

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Job Objective/ Purpose:

• Provide professional and compassionate nursing services and high quality care to patients, by ensuring their review and treatment as per the Hospital protocols, and nursing standards and practices.

Key Responsibilities:

• Work with the Clinical team to navigate patients through the treatment journey, working directly with adult patients to help address underlying medical conditions, and provide treatment as per plan.
• Ensure all nursing protocols have been administered as per the set-out policies and guidelines, recording and reporting  all sentinel incidents/events within 24 hours using the provided tools.
• Constantly Monitor, assess and chart a patient's condition and response to treatment and medication, including the patients' physical and psycho-social status, and adjust treatment accordingly.
• Ensure proper and effective drug administration and management as per policy and procedures.
• Actively participate in ward rounds, receive handover reports from the outgoing nurse on shift, while ensuring all the relevant consultants have explained procedures and have obtained consent.
• Effectively manage patient data and records.
• Ensure patients safety following the 6 International Patient Safety Goals (IPSGs).
• Supervise Patient Attendants as per their job description.
• Maintain and enforce infection control standards per policy, and observe the infection control bundles (SSI, VAP, CAUTI and CLABSI) where applicable.
• Organize emergency trolley for easy use during resuscitation, ensure drugs and supplies are well stocked, damaged equipment reported promptly, and a checklist kept and updated as needed.
• Ensure the unit is financially viable and demonstrate growth by managing costs and ensuring proper pre - authorization and documentation is done.
• Ensure that Avenue Healthcare corporate governance policies are adhered to, including preventing, detecting, and reporting any fraud or criminal activities, and Implementing audit recommendations.
• Ensure adequate knowledge of and compliance to all Avenue Healthcare policies, procedures, and systems, especially policies pertaining to the provision of medical services i.e. Admission & discharge, nurses’ reports, equipment and supplies, etc.
• Adhere to Government and respective professional standards of care and treatment of patients as guided by the Nursing Council of Kenya.
• Any other duty as assigned by the supervisor.

Person Specification

• BScN or Diploma in Nursing (KRCHN). Higher Diploma in Nursing is an added advantage·
• A valid Nursing License from NCK
• Valid certification in BLS, ACLS.
• 2+ years’ experience working in a busy environment.
• Customer focus and results oriented
• Strong interpersonal skills, team playing abilities, and communication skills.
• Highly responsive, ethical and responsible

End Date 23rd August 2026

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Job Objective/Purpose

• To provide clinical and operational leadership across Inpatient Services, ensuring safe, high-quality and efficient patient care, effective patient flow, optimal utilization of medical and procedural resources, strong multidisciplinary and specialist coordination, achievement of operational and quality performance indicators, and continuous improvement in clinical outcomes and patient experience.
• The Inpatient Team Leader will provide direct leadership to the inpatient medical officers' team.

Main Responsibilities

Inpatient Clinical Operations & Patient Flow

• Provide day-to-day clinical and operational oversight of inpatient wards, Theatre and Cath Lab, ensuring timely assessment, treatment, consultant review, procedures, transfer and discharge.
• Coordinate multidisciplinary management of complex patients and monitor key flow indicators (admission/discharge TAT, ALOS, delayed discharges, transfers, unplanned ICU/HDU transfers).
• Work with Nursing to resolve bottlenecks, address prolonged stays, and escalate significant capacity or operational risks to the Clinical operations Manager.

Theatre & Cath Lab Operations and Performance

• Monitor Theatre and Cath Lab activity, utilization and efficiency against agreed targets, including volumes, cancellations, start-time delays, turnaround times and procedural complications.
• Review causes of cancellations and under utilization, ensure patients are appropriately prepared and cleared for procedures, and coordinate corrective actions.
• Facilitate coordination between specialists, Medical Officers, Nursing and support services, and escalate recurrent operational barriers.

Clinical Quality, Patient Safety & Governance

• Monitor key clinical quality, patient-safety and operational metrics across wards, Theatre and Cath Lab, including mortality, complications, infections, adverse events, procedural safety, cancellations, utilization, and time-critical pathways
• Ensure significant incidents and near misses are reported and escalated on time, with appropriate RCA, CAPA and closure of agreed actions.
• Review quality indicator reports, lead or support QIPs, and participate in relevant Clinical Governance Committees to ensure actions are closed within agreed timelines.

Mortality & Morbidity Management

• Ensure cases are identified and presented for M&M review, and support coordination of these reviews.
• Monitor mortality/morbidity trends, ensure recommendations are converted into owned, time-bound actions, and track closure of overdue items.
• Ensure unexpected deaths are promptly escalated for review and investigation, and that death reports and documentation are completed accurately and on time.

Clinical Standards, Protocols & Documentation

• Ensure compliance with clinical protocols, Standard Treatment Guidelines, pathways and hospital policies, and help develop/review these with the Medical Services Manager, Outpatient Team Leader and specialists.
• Ensure completeness and timeliness of clinical documentation (admission assessments, progress notes, consultant reviews, treatment plans, procedure notes, discharge summaries).
• Ensure appropriate escalation of deteriorating/complex patients, and adherence to infection-control and medication-management standards.

Medical Team Leadership & People Management

• Lead, supervise and performance-manage resident and locum Medical Officers; ensure appropriate staffing/roster coverage and manage overtime and locum spend.
• Monitor MO clinical performance, productivity, responsiveness, documentation and compliance; identify training gaps and coordinate development.
• Drive staff engagement and retention through regular meetings, timely handling of concerns, fair recognition and disciplinary processes, and a culture of accountability and teamwork.

Specialist & Multidisciplinary Coordination

• Facilitate collaboration between Medical Officers, admitting and procedural specialists, Nursing and other multidisciplinary teams, ensuring timely specialist review and implementation of management plans.
• Escalate delays in specialist review or decision-making affecting patient safety, flow or experience, and work with Specialist Liaison to resolve recurring barriers.
• Support specialist-led service-development initiatives relating to inpatient, Theatre and Cath Lab services.

Patient Experience & Communication

• Monitor patient-experience performance across wards, Theatre and Cath Lab, and ensure timely communication with patients and families on progress, plans, procedures and discharge.
• Facilitate timely resolution of complaints, analyse recurring concerns for corrective action, and ensure patient privacy, dignity and confidentiality at all times.

Performance Management & Continuous Improvement

• Provide a daily performance report highlighting key issues, emerging risks, delays, exceptions and actions requiring follow-up or escalation. Ensure identified gaps are acted upon, assigned appropriately and followed through to resolution.
• Monitor performance, identify gaps and trends, and ensure timely implementation and closure of corrective and improvement actions.
• Provide regular performance reports to the Clinical Operations Manager and ensure audit recommendations are implemented and closed within agreed timelines.

Corporate Governance & Compliance

• Ensure compliance with Avenue Healthcare corporate governance policies and applicable regulatory requirements; prevent, identify and report suspected fraud or misconduct.
• Participate in regulatory, accreditation and internal/external audit activities relevant to Inpatient Services.

Clinical Responsibilities

• Undertake clinical duties and on-call responsibilities as required and provide clinical support/escalation to Medical Officers.
• Maintain professional registration, licensing and mandatory clinical competencies. Private practice shall not be permitted where this remains applicable under organizational policy.

Any other duty as assigned by your immediate supervisor in line with the job description

Key Deliverables

• Safe, high-quality clinical care and efficient patient flow across inpatient wards, Theatre and Cath Lab.
• Effective oversight of operational performance, quality, and patient safety.
• Timely closure of clinical incidents and RCA/CAPA actions.
• High compliance with clinical standards, protocols, documentation and hospital policies.
• Effective leadership and performance management of the inpatient medical team.
• Strong specialist and multidisciplinary working relationships and improved patient experience.
• Delivery of measurable quality/operational improvement initiatives and timely risk escalation.

Person Specification

• Bachelor’s degree in medical science.
• A valid Kenya Medical Practitioners’ and Dentists Board License (KMPDB) will be required
• Updated BLS, ACLS/ATLS certificate
• Experience in clinical leadership
• Proven 3 years' experience post internship.
• Postgraduate qualification in healthcare management, leadership or related field.
• Additional training in quality improvement, patient safety or clinical governance.
• Demonstrated experience in clinical leadership and multidisciplinary healthcare delivery.
• Demonstrated experience in clinical leadership.

Key Competencies

• Clinical leadership and judgement; patient safety and quality improvement.
• Performance and results management; operational problem-solving; data analysis.
• People leadership and performance management.
• Strong interpersonal, communication and multidisciplinary collaboration skills.
• Customer/patient focus, accountability and ethical professionalism.
• Attention to detail and ability to identify, escalate and act on risk
• Teamwork and result oriented.
• Customer focus, empathetic and emotional intelligence.

End Date 28th  August 2026