Ongoing Recruitment at Orchid HR Outsourcing

Location: Nairobi, Kenya (with travel to project sites and client meetings as required) 

ABOUT THE ROLE 

• Our client is an established provider of Integrated Electronic Security Systems (surveillance, access control, fire detection, building management, visitor and parking management, and related solutions), as well as queue management and customer experience solutions, with a strong client base across government, financial, and commercial sectors in Kenya and the region. On their behalf, we are looking for a Business Development Executive to support the Business Development Manager by driving ground-level lead generation, outreach, coordination, cold calling, setting up meetings, gathering project and market information, and drafting quotations. While this is a support role, the BDE also carries their own mandate: they are expected to generate and progress credible leads independently, and are accountable for converting these into closed accounts, working closely with but not solely dependent on the BDM. 

KEY RESPONSIBILITIES 

• Research and profile target accounts within priority sectors (banking, healthcare, hospitality, government, real estate) ahead of outreach. 
• Qualify inbound and outbound leads against defined criteria before escalating to the BDM. 
• Monitor tender portals, industry publications, and news sources for upcoming projects and RFPs. 
• Build and maintain a personal network of industry contacts (consultants, contractors, facility managers) to support ongoing lead generation.
• Attend industry events, trade shows, and networking forums to represent the company and generate new leads. 
• Conduct competitor and market scans to identify white-space opportunities within assigned territories. 
• Prepare briefing notes and background research ahead of BDM client meetings. 
• Support the BDM in preparing client presentations, proposals, and pitch materials. 
• Coordinate diary management and meeting logistics for the BDM\'s client engagements. 
• Track and follow up on action items arising from BDM client meetings. 
• Liaise between the BDM and internal departments (technical, finance, operations) to unblock deal progress.
• Assist in preparing internal sales reports and forecasts for management review.
• Track competitor activity and pricing intelligence to help inform proposal positioning. 
• Coordinate with the technical/presales team to ensure quotations reflect accurate specifications, timelines, and pricing. 
• Support contract and documentation preparation ahead of deal closure. 
• Monitor and report on lead aging and pipeline velocity, flagging stalled opportunities to the BDM.
• Conduct post-sale follow-ups to confirm client satisfaction and identify upsell/cross-sell opportunities. 
• Assist in preparing handover documentation from sales to project/technical delivery teams. 
• Participate in ongoing product and industry training to deepen technical knowledge over time. 
• Contribute market feedback and client insights to support product and service improvements.
• Support the BDM in piloting new outreach approaches or campaigns within an assigned vertical. 
• Build subject-matter familiarity in an assigned industry (e.g., banking, healthcare) as the role matures. 
• Mentor or onboard new BDEs as the team grows, sharing lead-generation best practices. 

SKILLS & COMPETENCIES

 Experience & Technical Background 

• Diploma or Bachelors degree in Business, Marketing, or a related field. 
• A minimum of 2 years of B2B business development, sales support, or telesales experience. 
• Prior exposure to the ELV (Extra Low Voltage), electronic security, CCTV, or queue/visitor management systems domain is required.
• Prior experience within the IT and/or Fintech industries is an added advantage. 
• Fluency in both English and Swahili is required.
• Familiarity with CRM systems. Core Competencies 
• Confident, persistent, and comfortable with outbound cold calling and fieldwork.
• Well organized, with strong follow-up discipline and attention to detail. 
• Good verbal and written communication skills.
• Comfortable working with quotation formats/data and coordinating with the presales team on pricing inputs.
• Able to work both under the direction of the BDM and independently, taking ownership of own leads and targets. 
• Strong interpersonal skills, confidence, and professionalism. 
• Excellent verbal and written communication skills, with ability to communicate effectively at all levels 

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About the Role

• Our client is seeking safety-conscious, certified Forklift and Wheel Loader Operators to support fertilizer terminal operations at Mombasa warehouse. The successful candidates will be responsible for the safe and efficient movement, loading, unloading, and stacking of bagged and bulk fertilizer products across vessel unloading, warehouse, and truck loading areas, working to strict throughput and safety standards. 

Key Responsibilities 

• Obtain shift schedules or dispatch instructions and transport fertilizer products, pallets and equipment to and from designated locations within the terminal. 
• Operate forklifts and wheel loaders safely to load, unload, transport, stack and store bagged fertilizer products within the warehouse, yard and weighbridge areas. 
• Support inbound vessel unloading and outbound truck-loading operations, including regular bags and sling (Big Bag) loads, ensuring loads are stable and correctly positioned before moving.
• Load and unload commercial trucks and container trailers; securely stack and stage palletized/bagged goods in assigned bays per warehouse standards. 
• Conduct and document daily pre-operation equipment inspections (tyres, hydraulics, brakes, forks); report mechanical issues promptly to the maintenance team to reduce downtime.
• Maintain safe distances and right-of-way around pedestrians, stacks and other equipment; strictly observe traffic marshalling instructions and site speed/height limits at all times.
• Achieve throughput targets while maintaining stacking standards, correct pallet configuration and housekeeping. 
• Keep accurate logs of materials moved, assist with inventory/stock counts, and complete tally sheets, delivery receipts and handover documentation as required. 
• Assist with general warehouse tasks such as sorting, packing, and supporting other handlers during peak vessel discharge or high-season operations. 
• Park, secure and, where applicable, recharge/refuel equipment correctly at end of shift; keep the forklift/wheel loader clean and report early signs of mechanical wear.
• Identify and report workplace safety hazards immediately; adhere strictly to Clients’ Golden Rules and PPE requirements while operating equipment. 
• Perform any other warehouse duties assigned by the Warehouse Supervisor or contractor management. 

Qualifications & Experience 

• Minimum KCSE certificate or equivalent. 
• At least 3 years continuous experience operating forklifts/wheel loaders in a busy port, terminal, warehouse or manufacturing environment; prior fertilizer, bulk commodity or port operations experience is a strong advantage. 
• Familiarity with warehouse layouts, stacking standards, and inventory control procedures.
• Strong hand-eye coordination, attention to detail and a demonstrated safety-first mindset. 
• Willingness to work rotating shifts, including high-season 11–12 hour shifts with overtime. 

Mandatory Certifications 

• Valid NTSA or equivalent forklift/wheel loader operator certification from an accredited institution (mandatory no exceptions). 
• Valid Certificate of Good Conduct. 

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About the Role 

• Our client is looking for a qualified Mechanical Technician to maintain and repair blending, bagging, and material-handling equipment at the Mombasa terminal, minimizing downtime and supporting safe, continuous warehouse operations. 

Key Responsibilities 

• Carry out scheduled and non-scheduled preventive, predictive and corrective maintenance on blending hoppers, conveyor systems, bagging lines, palletizers, and forklifts/wheel loaders to achieve maximum equipment reliability. 
• Conduct regular inspections of machinery and mechanical systems, including lubrication, bearing/belt/seal replacement, and general servicing to extend equipment life and reduce breakdowns.
•  Diagnose mechanical faults quickly using appropriate diagnostic methods (vibration checks, visual/audible inspection) and carry out repairs to minimize disruption to loading, unloading and blending schedules. 
• Inspect, troubleshoot, and repair hydraulic and pneumatic systems, motors, gears, pumps, and other rotating or static plant equipment. 
• Undertake minor structural repairs, fitting and alignment of moving machinery parts, and basic welding/fabrication tasks where required and authorized. 
• Maintain accurate maintenance logs, spare-parts requisitions and usage records, and service schedules for all mechanical equipment on a maintenance management system or logbook. 
• Prepare maintenance reports for the Warehouse Supervisor and HESQ Officer, highlighting recurring issues, wear patterns, or equipment nearing end-of-life. 
• Work closely with electrical technicians and equipment operators to jointly diagnose and resolve combined mechanical/electrical faults. 
• Strictly follow Lock-Out/Tag-Out (LOTO) procedures, safe isolation practices, and Clients’ Golden Rules when carrying out any repair or maintenance work.
• Support installation, calibration and commissioning of new or repaired equipment, and assist in training junior technicians or operators on basic maintenance and safety practices. 
• Maintain a clean, organized workshop and ensure proper disposal of used oils, filters and other maintenance waste in line with environmental procedures.

 Qualifications & Experience 

• Certificate or Diploma in Mechanical Engineering or a related field from an accredited institution. 
• Minimum 3 years hands-on experience maintaining industrial, warehouse, or bagging/blending machinery; port or bulk-commodity handling experience is an advantage. 
• Working knowledge of forklift, conveyor and hopper mechanical systems.
• Good problem-solving skills and ability to work under pressure to restore equipment quickly and safely. 
• Willingness to be on call and to work high-season shift patterns. 

Mandatory Certifications

• Recognized mechanical trade certificate from an accredited institution. 
• Basic occupational health & safety training (or willingness to complete Clients’ HESQ induction). 

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About the Role 

• Our Client is recruiting a certified Electrical Technician to maintain electrical systems supporting blending, bagging, conveyor and material-handling equipment, ensuring safe, reliable and continuous plant operation. 

Key Responsibilities 

• Inspect, troubleshoot and repair electrical faults on blending machines, bagging lines, conveyors, palletizers, weighbridge systems and associated motor control panels.
• Carry out scheduled preventive electrical maintenance testing, cleaning, tightening and replacing components to minimize unplanned downtime across the terminal. 
• Read and interpret electrical drawings, wiring diagrams and equipment manuals to diagnose faults accurately and carry out repairs safely.
• Maintain and calibrate control systems, sensors, and low-voltage industrial motors and drives associated with material-handling equipment. 
• Keep accurate maintenance and incident records, including fault descriptions, parts replaced, and time to repair, for reporting to the Warehouse Supervisor. 
• Ensure strict compliance with electrical safety procedures, Lock-Out/Tag-Out (LOTO) protocols, and Clients’ Golden Rules when working on live or de-energized systems.
• Coordinate with mechanical technicians on combined electro-mechanical equipment faults to jointly diagnose and resolve issues and minimize downtime.
• Support installation, testing and commissioning of new electrical equipment, panels, or system upgrades, ensuring compliance with relevant electrical codes. 
• Escalate any electrical hazard, near-miss, or non-compliant installation immediately to the HESQ Officer and take corrective action as directed.
• Maintain an organized, safe workshop/store for electrical tools, spares and testing equipment. 

Qualifications & Experience 

• Certificate or Diploma in Electrical Engineering / Electrical Installation from an accredited institution. 
• Minimum 3 years relevant experience in industrial, warehouse, or bagging/blending machinery electrical maintenance.
• Sound knowledge of low-voltage industrial control systems, motors, and conveyor/hopper electrical circuits. 
• Strong fault-diagnosis skills and ability to work safely under time pressure. • Willingness to work rotating and high-season shifts.

 Mandatory Certifications 

• Recognized electrical trade certificate/license from an accredited institution. 
• Basic occupational health & safety training (or willingness to complete Clients’ HESQ induction). 

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About the Role 

• Our Client is looking for a qualified HESQ Officer to lead on-site health, safety, environment and quality compliance protecting workers, upholding Clients’ Golden Rules, and driving a zero-incident safety culture across warehouse, blending and loading operations. 

Key Responsibilities 

• Implement, maintain and continuously improve Clients’ HESQ policies, plans and procedures across all contractor activities on site, aligned with ISO 45001/ISO 14001 principles where applicable. 
• Deliver and track safety inductions, site-specific hazard-identification and emergency-response training for all workers before they commence duties, and maintain up-to-date training matrices. 
• Conduct regular hazard identification, risk assessments (HIRADC) and job hazard analyses for all operational activities, and develop safe systems of work and permit-to-work procedures for high-risk tasks. 
• Conduct routine site inspections, safety audits, and PPE compliance checks across warehouse, blending, loading and vessel-side operations; maintain PPE distribution registers and audit trails. 
• Lead incident and near-miss reporting, investigation and root-cause analysis, ensuring corrective action plans are submitted and closed out within required timelines. 
• Enforce Clients’ Golden Rules with zero tolerance, escalating violations per the penalty and disciplinary matrix and coordinating any required work suspension pending investigation. 
• Coordinate spill response, dust suppression, noise monitoring and waste-segregation compliance in blending, bagging and rebagging areas; ensure spill kits are accessible at all handling points. 
• Maintain HESQ documentation, incident registers, and compliance logs in a format ready for internal and external audits, including Clients’ own audit rights.
•  Liaise directly with Clients’ internal HESQ team on all safety matters, represent the contractor at HESQ review meetings, and support preparation for quarterly scorecard reviews. 
• Coordinate drug and alcohol testing, first-aid provisioning, and fire marshal coverage to ensure a minimum of two certified first aiders/fire marshals are present on site per shift. 
• Champion a positive safety culture on site through coaching, toolbox talks, and visible safety leadership. 

Qualifications & Experience 

• Diploma or Degree in Occupational Health & Safety, Environmental Science, or related field. 
• Minimum 3–5 years HSE experience in an industrial, warehouse, port, or manufacturing environment; fertilizer or bulk-commodity handling experience strongly preferred. 
• Demonstrated track record of zero unresolved safety incidents in the last 24 months. 
• Strong training, auditing, investigation and stakeholder-influencing skills.
• Proficiency in MS Office and incident-management/reporting tools. Mandatory Certifications
• NEBOSH, IOSH, or an equivalent recognized occupational health & safety qualification (mandatory). 
• Familiarity with IFA Fertilizer Safety guidelines and ISO Integrated Management System (IMS) certification is advantageous. 
• First Aid and Fire Marshal certification (or willingness to obtain a minimum of two certified first aiders/fire marshals must be on site per shift). 

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About the Role 

• We are looking for an experienced Warehouse Supervisor to oversee daily labour deployment and warehouse operations on behalf of Client’s, ensuring efficient, safe and compliant execution of vessel unloading, loading, blending-support and housekeeping activities.

 Key Responsibilities 

• Supervise and coordinate daily warehouse operations receiving, stacking, blending support, loading and dispatch ensuring roster fill rate, throughput targets and customer service levels are met. 
• Allocate and coordinate manpower across handlers, riggers, tally clerks, forklift operators, technicians and support staff for each shift, adjusting deployment for volume and vessel schedules.
• Plan, direct and manage daily warehouse and logistics operations, including receiving, storage, inventory control, order fulfilment and dispatch of fertilizer products. 
• Monitor stacking standards, FIFO/stock-rotation practices, and 5S housekeeping; coordinate inventory receipt counting and accuracy checks with Clients’ Dispatch Officers.
• Optimize workflows and space utilization within the warehouse and yard to reduce turnaround times for vessel unloading and truck loading.
• Enforce site safety rules, PPE compliance, and the mobile-device policy on the warehouse floor; escalate incidents and hazards immediately to the HESQ Officer.
• Maintain attendance registers, shift reports, and productivity/performance records; submit daily shift reports to Clients’ Dispatch Officers on schedule.
• Monitor and report on team productivity, throughput and quality against Clients’ KPI targets, flagging shortfalls for corrective action. 
• Coordinate seasonal ramp-up of shift crews, including sourcing and onboarding of additional manpower, and mobilize crews within required notice windows during high season.
• Provide clear direction, on-the-job coaching, and basic performance feedback to warehouse staff to maintain a motivated, productive and disciplined workforce.
• Act as first point of escalation for operational issues on the floor before referral to the Contractor Operations Manager, and support resolution of worker grievances per the documented grievance procedure. 

Qualifications & Experience 

• Diploma or Degree in Logistics, Supply Chain, Business Administration or a related field.
• Minimum 3 years experience in warehouse logistics, inventory management, or port operations, including at least 1–2 years in a supervisory capacity. 
• Strong leadership, team-management, and organizational skills, with the ability to coordinate large teams (50+ workers) on short notice.
• Working knowledge of warehouse/inventory systems; experience with WMS/ERP tools is an advantage. 
• Excellent communication skills and ability to manage multiple priorities under pressure. 

Mandatory Certifications 

• Occupational Health & Safety awareness training (or willingness to complete Clients’ HESQ induction).
•  Valid Certificate of Good Conduct. 

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 About the Role 

• Our Client is seeking for an Accountant / Finance Officer to manage payroll, statutory compliance, ensuring workers are paid accurately and on time and that all statutory obligations are met. 

Key Responsibilities 

• Process monthly payroll for all daily-rate warehouse staff across Mombasa, Nairobi and Eldoret, ensuring accurate base pay, overtime and statutory deductions. 
• Calculate and apply PAYE, NSSF (Tier I & II), SHIF, Affordable Housing Levy, and NITA levy correctly for every worker, in line with current KRA and statutory rates. 
• Prepare and submit monthly invoices to Client’s by the 5th of the following month, itemizing shift dates, role, headcount, hours worked, daily rate, overtime hours/rate, statutory deductions, management fee and VAT.
• File statutory returns in a timely manner via the relevant platforms (iTax for PAYE/VAT, NSSF and SHIF portals), and remit contributions by their respective statutory deadlines.
• Maintain accurate payroll registers, payslips, general ledgers and attendance records in a format ready for Clients’ audit rights and for statutory record-retention requirements. 
• Reconcile invoiced hours and headcounts against site attendance registers and payroll registers before invoice submission to prevent billing discrepancies. 
• Process timely and accurate payments to workers, ensuring wages are paid in full no later than the 5th of the following month, and issue payslips for every worker for every pay period. 
• Maintain and reconcile bank accounts, petty cash, and supplier payments related to the labour contract on a regular basis. 
• Support the HR function with worker grievance-related pay queries, and ensure worker personal and payroll data is handled in strict compliance with the Kenya Data Protection Act 2019. 
• Prepare financial data and supporting documentation for the Vendor Scorecard, KPI reporting, and quarterly performance reviews with Clients’ finance and procurement teams. 
• Keep up to date with changes in Kenyan payroll legislation, tax bands and statutory rates, and adjust payroll processes accordingly to remain compliant.

 Qualifications & Experience 

• Minimum CPA Part II or equivalent professional accounting qualification. 
• Minimum 3 years\' experience in payroll and finance administration, ideally within a labour outsourcing, logistics, or manufacturing environment. 
• Strong knowledge of Kenyan statutory payroll requirements (NSSF, SHIF, Housing Levy, NITA, PAYE, WIBA). 
• High proficiency in MS Excel and payroll/accounting software. 
• High attention to detail, integrity, and ability to manage confidential worker payroll data in line with the Kenya Data Protection Act 2019. 

Mandatory Certifications 

• CPA Part II (minimum) or recognized equivalent finance/accounting qualification.