Open Roles at Reeds Africa Consult

Job Summary

• The System Administrator is responsible for the administration, maintenance, security, and optimization of the organization's ICT infrastructure, including servers, networks, data center resources, cloud services, and end-user computing environments. The role provides technical support to business users, manages ICT incidents, contributes to ICT projects, conducts user training, and ensures the availability, performance, and security of critical business systems. 

Job description

• Install, configure, monitor, and maintain physical and virtual servers.
• Manage operating systems, system software, and enterprise applications.
• Ensure optimal performance, availability, and reliability of IT infrastructure.
• Perform system upgrades, patches, and maintenance activities.
• Monitor infrastructure capacity and recommend improvements.
• Implement and maintain backup and disaster recovery procedures.
• Manage cloud-based infrastructure and services where applicable.
• Administer LAN, WAN, VPN, Wi-Fi, internet connectivity, and network security devices.
• Configure and maintain routers, switches, firewalls, and network appliances.
• Monitor network performance and troubleshoot connectivity issues.
• Ensure network security, availability, and compliance with ICT policies.
• Manage IP addressing, DNS, DHCP, and related network services.
• Manage and maintain data center facilities and ICT equipment.
• Monitor server health, storage systems, UPS, and environmental controls.
• Ensure proper documentation of data center assets and configurations.
• Coordinate preventive maintenance activities and vendor support engagements.
• Support business continuity and disaster recovery initiatives.
• Provide second-level and third-level technical support to users.
• Troubleshoot hardware, software, and systems-related issues.
• Manage user accounts, permissions, and access controls.
• Support business applications and ensure minimal downtime.
• Escalate complex issues to vendors or specialized support teams when necessary.
• Respond to and resolve ICT incidents within agreed service levels.
• Conduct root cause analysis and implement preventive measures.
• Maintain incident logs and ensure timely reporting and closure.
• Participate in major incident response and recovery activities.
• Develop and maintain operational procedures for incident handling.
• Implement and enforce ICT security controls and policies.
• Monitor system logs and security alerts.
• Manage endpoint protection, vulnerability assessments, and patch management.
• Support cybersecurity awareness initiatives and compliance requirements.
• Assist in security audits and risk assessments.
• Participate in planning, implementation, and deployment of ICT projects.
• Coordinate infrastructure-related project activities.
• Prepare technical documentation and implementation plans.
• Support system migrations, upgrades, and new technology deployments.
• Collaborate with internal stakeholders and external vendors.
• Conduct ICT user awareness and training programs.
• Develop user guides, technical documentation, and standard operating procedures.
• Mentor junior ICT staff and provide technical guidance where necessary.
• Promote best practices in the use of ICT systems and tools.
• Coordinate with ICT vendors and service providers.
• Monitor service contracts and support agreements.
• Maintain accurate inventory of ICT assets and licenses.
• Participate in procurement evaluations for ICT hardware and software.
• Maintain up-to-date system, network, and infrastructure documentation.
• Prepare periodic reports on system performance, incidents, and infrastructure health.
• Document changes, configurations, and operational procedures.
• Ensure compliance with ICT governance and audit requirements.

Requirements

• Bachelor’s Degree in Computer Science, Information Technology, System Engineering, or a related field.
• 3+ years of active experience in system and network administration.
• Relevant technical certifications (e.g., MCSA/MCSE, CCNA, CompTIA Network+/Security+) are strongly preferred.
• Hands-on experience with Windows Server, Linux environments, Active Directory, Virtualization (VMware/Hyper-V), and Cloud platforms (AWS/Azure/O365).
• Strong knowledge of network security, firewalls, and backup solutions.
• Strong diagnostic and problem-solving skills with high attention to detail.
• Ability to handle urgent technical incidents and work effectively under pressure

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    JOB PURPOSE

• To support the effective management of the SACCOS financial operations by maintaining accurate accounting records, preparing financial reports, monitoring financial transactions, ensuring compliance with applicable laws and regulations, and providing reliable financial information for decision making.

Job description

• Control all society’s cash transactions.
• Prepares quarterly economic performance report for the manager.
• Preparation of the society’s final accounts.
• Preparation of monthly financial management report.
• Prepares society financial quarterly reports for board of directors.
• Prepares and monitors annual society budget with assistance from the budget committee.
• Supervising all the society’s financial activities when the Departmental Heads are not present.
• Tax administration. Filing of statutory returns and ensures they are paid on time
• Compiles all society’s daily transactions and summarizes all the work done in accounts covered by the employees from all departments/ sections.
• Providing periodic report to the manager on the affairs of the cash balances.
• Ensures that all cash transactions involving the co-operative expenditure are properly authorized.
• Keeps custody of cheque books and is responsible to the senior manager for drawing of all cheques.
• Maintains adequate liquidity reserve in accordance with rules and regulations.
• Assists in organizing mobile banking services and reconciliation of the same.
• Receives, verifies and banks cheques for payment to members.
• Prepares daily deposits in the commercial banks and reconciliation of the same.
• Maintaining up to date fixed asset register
• Performs Payroll authorizations and reconciliation
• Ensures weekly reconciliations of petty cash
• Rental management by ensuring correct invoicing, reconciliation and filling of returns
• Responding to members queries regarding finance department
• Prepares cash summarizes and reports.
• Assists in preparing tellers’ training and education programmes.
• Carries any other duties connected with cash transactions as instructed by the Manager.
• Ensures reconciliation of all ledger Accounts and ensure the ledger accounts balances at all times.
• Ensuring SASRA compliance reports are forwarded and any other statutory report.
• Reports in writing immediately to the senior manager irregularities such as : Forgery, Theft, Misappropriation, Staff misconduct, Misbehaviour discovered and take appropriate measure without delay.
• Supervise accounts assistants and ensure they are optimized.
• Any duties that may be assigned from time to time.

Knowledge, Skills and Experience

• Office Management & Administration
• Banking operations (Legal aspects, Practices & Procedures)
• Budgeting process (Preparation, monitoring, and analysis)
• Organizational & Planning
• Decision making & Judgement
• Public speaking and presentation techniques
• Monitoring of Internal controls
• Reporting (Informational, Analytical, statutory & Executive reports)
• Cash Flows preparation and monitoring
• Data analysis and presentation
• Procurement process
• Developing and implementing accounting policies.
• IFRS standards, and SASRA guidelines
• Financial reporting (Analysing and reporting on financial performance).
• Prevailing Sacco Regulatory framework
• Business Performance Analysis (key Operating & Financial metrics)
• Problem-solving and analytical skills