Openings at Norwegian Refugee Council

Summary  

The Administrative Assistant provides support to the Regional Team and engages with the wider CALP team globally.  The role requires attention to detail coupled with excellent organisational skills and great interpersonal skills to get things done efficiently.  This is an important role that enables the whole team to be at its best.

CALP is a dynamic global network of over 90 organisations engaged in the critical areas of policy, practice and research in humanitarian cash and voucher assistance (CVA) and financial assistance more broadly. As a CALP team, we work with and for the CALP network – keeping our vision front and centre. We mobilise the membership and the wider network to look for collective solutions to collective problems.

Responsibilities

• Support the planning and management of events, mostly on-line and occasionally face-to-face. This includes platform facilitation, technical support for on-line meetings, registration management, note-taking, etc.
• Support procurement and logistical processes, liaising with host agency staff and tracking progress to ensure timely completion of processes; resolving any issues as may arise.
• Support grant management by updating trackers and assisting with grant related administration.
• Provide clerical support to the team, including note taking, the maintenance of contact lists, electronic filing etc.
• Track payments and follow-up as necessary, ensuring correct coding and timely processing.
• Deal with general enquiries, for example, helping people connect with CWGs; signposting to CVA resources; responding to training enquiries.

Qualifications

Essential Technical Skills, Experience & Knowledge  

• Excellent administrative skills.
• Excellent organisational and planning skills.
• Attention to detail and a persistent mindset to resolve issues.
• Good communication skills.
• Good numeracy skills.
• Good computer skills.

Closing: 12/08/2022

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Job Description

The Regional Programme Department, based in Nairobi and managed by the Regional Programme Director, is responsible for the strategic development of NRC programming in the region by maximizing the support to and the development of COs as well as by exploring and creating synergies among COs

General Responsibilities:

1. Provide specialist support, advice and guidance to own portfolio of country offices in relation to programme development and to strategic planning in country programmes.

2. Conduct regional analysis of trends in the region as allocated by line manager to contribute to regional understanding and provide evidence for new initiatives (e.g., advocacy, new project ideas, new potential donors or partnerships)

3. Identify potential new business development opportunities within the region, including region wide opportunities, and country specific opportunities, such as new funder or programme opportunities with good synergy with NRC Strategy and programme priorities and the regional and country contexts

4. Coordinate internal reporting and facilitate meetings between country offices the Regional Office and Head Office as required, ensure correct archiving of designated multi-country grants, strategy, programme and project documentation, and keep oversight of designated multi-grant proposals and reporting deadlines.

5. Responsible to stay updated on specific countries and/ or themes as assigned.

Specific responsibilities:

• Identify gaps in quality and practice, and common learning and development needs in relation to programme proposal development, PCM, Grants Management within the region’s COs and work collaboratively with L&D colleagues (regional, HO, OD/PCM Adviser) on development of learning initiatives to build skills and capacity.
• Be the in team focal point on assigned institutional donor knowledge, working collaboratively with colleagues in Partnerships and Policy (HO, NRC Rep Offices), and other regions, to develop information resources and tools to support COs in targeted programme proposals and high-quality donor reporting and compliance.
• Conduct analysis of trends in the region or sub-region to contribute to regional understanding and provide evidence for advocacy and innovative project ideas.
• Establish and provide a regional helpdesk function, working collaboratively with colleagues within the region and country office

Professional Competencies

• Several years of experience within the humanitarian/recovery context, of which 3 years of Manager/Advisor experience
• Specialist knowledge and expertise equivalent to an advanced university degree in a relevant field (e.g., international development, politics, social science) JD – Regional Programme Adviser
• Knowledge of institutional donors’ strategies, priorities, and compliance requirements – NMFA, UNHCR, FCDO, ECHO etc.
• Track record of successful proposal development, or similar in funding or partnerships
• Experience from working in complex and volatile contexts, with preference for previous experience in (name of region, or country contexts)
• Understanding of, and commitment to working collaboratively with technical and operational colleagues within a matrix structure, including capacity building
• Fluency in English (and relevant language/s for the region), both written and verbal; (X) an asset

Context/ Specific skills, Knowledge and Experience:

• Experience working with overall strategy development and planning
• Experience of developing learning and development tools and resources to support capacity building
• Knowledge of and interest in new business opportunities, including commercial partnerships
• Experience of working with cross-country programmes and donors

Closing: 08/08/2022