Openings at Securex

Job Summary

We are seeking to recruit a Tracking Technician to our Mombasa team. The technician will be responsible for installing security devices in clients’ vehicles, Securex vehicles, and other assets where and when required. They will ensure quality maintenance, quality installation, and service of tracking systems.

Duties and Responsibilities

• Ensure installation and concealment of tracking devices is done professionally.
• Ensure that client’s details are correctly captured in the installation forms/ job cards.
• Commence installation only after internal requisition and installation order is properly recorded and approved.
• Ensure that installation areas are properly secured during and after installation.
• Ensure completeness of client’s information in the database in the control room.
• Test the tracker after installation to confirm functionality.
• Before a client’s vehicle is handed over ensure that he signs the post-installation form to confirm that all is well.
• Ensure that all clients’ information is confidential at all times.

Minimum Requirements and Competencies

• A Degree/ Diploma in Automotive Engineering with bias in Motor Vehicle Electrics or in a relevant field.
• A resident of Mombasa or the coastal region,
• A minimum of 3 years experience as a Tracking Technician in a busy institution.
• Advance knowledge in old and modern motor vehicle electrical systems.
• Must have the ability to operate electrical diagnostic equipment.
• Must be in a position to distinguish color codes in the various make of vehicles.
• The candidate must have complex problem-solving skills in modern and old vehicles.
• Must have good communication skills.
• Ability to work without supervision.
• Sound knowledge of technology-driven security solutions as well as a willingness to continually upgrade that knowledge.
• An ability to work as part of a team and also have the ability to lead teams.
• Excellent planning and organization skills to meet deadlines and pay attention to detail, with a consulting mindset.
• Must have the highest level of integrity, vigilant and sound judgment.
• Certificate in Automobile Engineering / Diploma or Certificate in IT.

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Job Summary

We are looking for a Sales Executive to join our Mombasa team. He/she will be responsible for all sales activities in assigned accounts or regions. Manage quality and consistency of product and service delivery and Expansion of Market Share, Improvement, and Maintenance of Company Image.

Duties and Responsibilities

• Source for new guarding and electronic systems clients as per the monthly targets.
• Source for extra business from existing clients as per the monthly targets.
• Conduct security surveys for new and existing clients and prepare and deliver to the client the survey reports within the stipulated timeframe.
• Prepare appropriate quotations and deliver to the clients with the stipulated timeframe.
• Follow-up on all quotations and given and submit weekly reports.
• Communicate to concerned departments of confirmed/ongoing jobs within a reasonable timeframe.
• Analyse business proposal responses and prepare weekly reports.
• Ensure that service contracts are signed before the commencement of the service.
• Collection of all relevant fees from the client as per the contract terms.
• Maintain relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Carry out regular visits to clients to monitor Customer Satisfaction.
• Undertake customer opinion surveys in respect to sales.
• Organize sales exhibitions and promotions.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.

Minimum Requirements and Competencies

• A university degree in Sales and marketing or business studies is preferred
• Must have (3) years of continuous work experience in the relevant field.
• A resident of Mombasa or the Coastal region.
• Presentable with good communication skills.
• Able to persuade and close sales.
• Problem-solving and analytical skills to interpret sales performance and market trend Information.
• Self-Motivated and experienced in developing pipelines.
• Excellent oral and written communication skills, plus a good working knowledge of Microsoft Office Suite is required.