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The Design Gallery is a luxury brand house in Nairobi built around one promise: you get real European interiors, with proper local support. We are the exclusive home for a curated portfolio of Italian and Spanish brands, including Poliform, Porcelanosa, Scavolini, Porada, Cattelan Italia, FIAM, Gamma, and Giorgetti. These are not copycat products or off t...
About the Role
We are looking for a Sales Associate to build and grow relationships with our clients, spanning high-net-worth individuals, developers, and design professionals. You will manage the sales cycle for assigned projects, from first pitch and proposal through to closing, delivery, and handover, escalating complex matters to the sales Manager.
Key Responsibilities
- Conduct negotiations and support the closure of contracts for bespoke furniture and interior design projects
- Manage the sales cycle for assigned projects, from first pitch to project handover
- Meet and exceed agreed personal sales targets
- Identify opportunities to grow existing accounts and win new business across luxury residential and commercial sectors
- Prepare and present tailored proposals, quotations, and brand presentations
- Act as the day-to-day client contact throughout the project lifecycle, resolving routine issues and escalating complex ones promptly
- Coordinate client meetings and presentations, supporting the management of client expectations
- Track project team output to confirm deliverables align with the client brief and our standards
- Work alongside design, operations, and installation teams to keep the client experience seamless from brief to handover
- Represent The Design Gallery at industry events and build a pipeline through networking
- Monitor market trends and competitor activity, and report findings to the Client Partner
What We're Looking For
- 1 to 3 years in a client-facing sales, account management, or business development role
- Experience with luxury interiors, high-end furniture, architecture, or a comparable premium or project-based sector will be an advantage
- Proven record of supporting a client portfolio and consistently meeting revenue targets
- Exposure to negotiating and closing contracts, including preparing proposals and quotations
- Experience supporting clients through a full project cycle, from pitch to handover
- Financial literacy sufficient to interpret account profitability, margins, and pricing
- Hands-on experience with CRM and project collaboration tools such as Click Up or equivalent
- Genuine interest in design, art and luxury products, with the ability to articulate their value
- Relevant professional qualifications or certifications in sales, key account management, or client relationship management are an advantage
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About the Role
We are looking for an Accounts Intern to support our finance function and build practical exposure to the full accounting cycle, spanning reconciliations, invoice capture, documentation control, and audit readiness. All work you prepare is reviewed and signed off by the Senior Accountant before posting, submission, or payment.
Key Responsibilities
- Prepare supporting schedules for monthly bank, VAT, and balance sheet reconciliations, and match supplier statements to ledger balances
- Verify supplier invoices against purchase orders, LPOs, and goods received notes, escalating variances promptly
- Capture supplier invoices in the Odoo ERP system and assemble payment request forms with full supporting documentation
- Support month-end closing by preparing schedules and collating source documents
- Prepare receivables aging reports and follow-up trackers
- Participate in stock takes, assisting with counts, recording, and variance listings
- Maintain organised financial files and prepare documentation for internal and external audits
What We're Looking For
- A degree or ongoing studies in Finance, Accounting, Commerce, or a related field
- Basic understanding of accounting principles, reconciliations, and the accounts payable / receivables cycle
- Proficiency in Microsoft Excel
- Meticulous attention to detail, high integrity with financial data
- CPA or ACCA certification, or active study towards one, will be an advantage
- Exposure to Odoo or a similar ERP system will be an advantage
- Prior internship or attachment experience in finance will be an advantage
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About the Role
We are looking for a Projects Coordinator to build and lead a dedicated Operations function, taking full ownership of project execution from sale close through to final handover. You will separate delivery from sales, owning supplier coordination, logistics, installation, client communication, and issue resolution, and building the team, processes, and external relationships needed to run the function end to end.
Key Responsibilities
- Define and document the handover process between Sales and Operations, and the operating procedures, quality controls, and SOPs that govern how projects are delivered
- Own all client communication on project progress from handover to completion, flagging delays early with a recommended solution
- Allocate resources, set milestones, and track performance across active projects to keep delivery on schedule
- Oversee installation delivery through the Head of Installations, resolving on-site issues and holding handover standards
- Coordinate suppliers end to end, from placing orders and verifying documentation to negotiating cost, service, and reliability terms
- Manage logistics, freight, customs clearance, and inventory availability across the full project cycle
- Manage project variations, ensuring changes are correctly specified, costed, documented, and approved before action
- Track supplier spend against approved project budgets, flag variances, and identify cost savings across logistics, freight, and procurement
- Review and authorise supplier documentation and payment requests before submission to Finance
- Own the standard of company facilities, directing the Head of Installations on maintenance and scoping CAPEX recommendations for approval
- Oversee occupational health and safety compliance across all workspaces, ensuring inspections are carried out and statutory obligations are met
- Build risk, business continuity, and incident response frameworks to protect delivery against operational disruption
- Define the team structure and resource plan, identifying priority hires and the business case for each
What We're Looking For
- 5 to 7 years in project management, operations management, or supply chain and logistics
- Experience within interiors, construction, FMCG, or a comparable project-based or import-heavy sector will be an advantage
- Proven track record of building or scaling an operational team and function, including process design
- Demonstrated experience managing supplier relationships, import and freight processes, FCL and LCL shipments, documentation, and customs clearance
- Experience as the primary client-facing contact through a delivery or execution cycle
- Experience managing multiple field-based operations
- Financial literacy sufficient to manage supplier documentation, payments, variation costings, and budget tracking
- Hands-on experience with project management and collaboration tools such as Click Up or equivalent
- Working knowledge of occupational health and safety requirements in a workplace setting
- Relevant professional qualifications such as PMP, PRINCE2, or CIPS are an advantage
Method of Application
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