Vacant Roles at Riana Group

Responsibilities/Accountabilities

• Working closely with Sales to ensure the successful closure of the sales process.
• Prepare cost estimates and technical proposals such that it meets client’s requirement.
• Managing the sales bid process by responding to RFIs & RFP and tender submission.
• Carrying out tender responses, answering and expanding on functional / technical requirements within complex tender documents of potential clients
• Keeping abreast of market trends and product & competitor landscapes by actively researching and maintaining a thorough understanding of our own products and competitor strengths and weaknesses
• Assist the sales team in qualifying potential clients and to ensure that all sales documentation and collateral is kept up to date and relevant.
• Generate revenue by assisting in closing sales and achieving set KPIs.
• Build and nurture relationships with new and existing clients to drive business growth.
• Conduct client meetings, product demonstrations and presentations.
• Tailor proposals and quotations to align with client needs.
• Keeping abreast of market trends and product & competitor landscapes by actively researching and maintaining a thorough understanding of our own products and competitor strengths and weaknesses
• Generate more leads by building relationships with customers and proactively seeking new sales opportunities by conducting market analysis developing new relationships with prospective clients.
• Provide timely and accurate sales reports, forecasts and updates to management.

Requirements

• Coordinate end-to-end sales order cycle for all Q-SYS products — from proposals, pricing, and demos to contract closure — with 100% accuracy.
• Prepare and track client quotations, proposals, and project documentation with zero errors.
• Liaise with clients, channel partners, and internal teams to ensure all deliverables are on track
• Organize sales team meetings, demos, site surveys, and technical handovers.
• Support PoCs (Proof of Concept) and pilots with documentation, TATs, and feedback follow-ups.

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Key Responsibilities

Responsibilities

• Identify and develop new business opportunities to achieve sales targets.
• Build and maintain strong relationships with existing clients and key stakeholders.
• Conduct market research to identify potential customers and their needs.
• Present and demonstrate products or services to prospective clients.
• Negotiate and close sales deals, ensuring favorable terms and conditions.
• Prepare and deliver sales proposals, presentations, and contracts.
• Collaborate with cross-functional teams to ensure customer satisfaction and resolve any issues or concerns.
• Stay updated with industry trends, competitor activities, and market conditions.
• Provide timely and accurate sales reports, forecasts, and other relevant information to management.
• Participate in sales meetings, conferences, and events to network and promote the company’s products or services.
• Train and mentor junior sales team members, providing guidance and support

Skills & Personal Attributes

• A Bachelor’s Degree in Business Management ,engineering ,IT or related field is preferred.
• MBA in Marketing, coupled with sales/marketing professional courses (an added advantage).
• A minimum 3 years of experience in B2B solutions sales of electronic security systems, such as CCTV, Fire alarm, Access control, parking management system etc. with a demonstrated record of exceeding targets.
• A keen understanding of B2B sales dynamics and a deep familiarity with the Kenya market. PAN African exposure is a strong plus.
• Exceptional communication and interpersonal skills that foster authentic connections.
• A strategic mindset with a knack for identifying untapped opportunities in the market.
• Innate curiosity and agility in responding to evolving customer needs.
• Analytical acumen and organizational finesse, ensuring seamless management of sales processes.
• Self-initiative and the ability to thrive under pressure while maintaining top-notch quality.
• Demonstrated ability to develop new business opportunities and improve the profitability and competitive performance of the business
• A penchant for continuous improvement, demonstrated through the evolution of your strategies and contributions.
• Knowledge of the relevant industry, market trends, and competitors.
• Ability to work independently and as part of a team.
• Proficiency in using sales software and CRM systems.
• Valid driver’s license, passport and willingness to travel as required.