Jobs at Bridge Talent Management

Job Purpose:

• We are looking for a general Project Manager (PM) to manage our client’s growing portfolio of impact projects. The PM will be responsible for managing multiple projects under our impact arm focused on digital skills and entrepreneurial support. One of the primary projects will be Digitruck. The Digitruck is a shipping container that is refurbished into a modern ICT classroom, powered on solar energy. It can serve as a stationary ICT classroom or travel around to cover large, underserved areas connecting communities to the digital world.

Key Duties and Responsibilities:

• Assist the Project Coordinator in business development efforts for new Digitruck projects in Africa; approaching potential funders, applying for subsidies and grants, working out alternative sources of income (such as lease structures or event-based services) and promoting the project at events.
• Project management of current and new Digitruck projects in Africa; budget monitoring, assisting the educational partner in reporting and M&E, arranging repairs and aftercare of the installation.
• Project monitoring of independently operating Digitruck projects in Congo, Tanzania and South Africa and creating a Digitruck community-platform
• Project management of the construction and transport of new Digitrucks ∙
• Innovating and optimizing current designs (in cooperation with the manufacturer) to the needs of the different stakeholders
• Relationship management with sponsors/clients
• Building on a sustainable relationship with the manufacturer(s), solar providers and other suppliers.

Other Impact Projects :

• Develop and maintain project plans, schedules, and budgets.
• Coordinate project activities, resources, and stakeholders to ensure timely and successful completion of projects.
• Manage partnerships with external organizations, including negotiating agreements and ensuring compliance with project requirements.
• Oversee logistics, including procurement, inventory management, and distribution of project materials.
• Prepare and present impact reports to stakeholders, highlighting the achievements and outcomes of projects.
• Provide leadership and guidance to project teams, ensuring that all team members understand their roles and responsibilities.
• Identify and mitigate risks that may impact project timelines or outcomes. ∙ Foster a positive and collaborative working environment that encourages innovation and creativity.

Requirements

• Bachelor or Master in Project Management, Development Studies, Business Studies or other relevant studies
• Oral and written fluency in English, knowledge of French is an advantage
• Familiar with Project Management structures (Initiating, Planning, Executing, Monitoring and Controlling)
• Computer literacy and knowledge of personal computers and software packages such as MS Word, MS Excel, MS PowerPoint, and MS Access.
• Knowledge of the development sector in Africa
• Good oral and written communication and presentation skills
• Basic understanding of solar energy and ICT systems
• Knowledge of budgeting and strategic financial planning is an advantage.

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Job purpose:

• The main purpose of this position is to effectively manage partnerships accounting and all the aspects of 3rd party partnerships in the convenience retail sector across the company’s retail network.

Duties and responsibilities:

• Trading account reconciliation. Responsible for TAR management for the partners, receipting of the collected funds, allocation and account reconciliation.
• Debt collection. Timely rent collection and escalation of non-paying tenants to the partnerships Manager.
• Maintenance. Handle all the maintenance issues reported by the tenants to closure in coordination with engineering and maintenance team.
• M-Pesa Operations. Provide float for the tills and ensure dealers receive their M-Pesa commission monthly.
• Resolving of Audit issues. Close any audit issues raised within the month.
• Security Deposit refund. Timely processing of refunds for partners’ security deposits on termination.
• Vat and rental certificate allocation. Timely allocation of withholding Vat and rental certificates to clear the tar accounts.
• Service management. Managing third-party services provided on the site relating to tenants in accordance with scope of work signed on contracts.

Requirements

• Must be a holder of a Bachelor’s Degree in Commerce, Accounting Option from a recognized university.
• Must be a CPA-K holder
• Excellent communication; both written and verbal communication.
• Good analytical skills.
• Excellent at record keeping.

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Duties & Responsibilities:

Order Processing:

• Review and process customer orders, ensuring accuracy and completeness of information.
• Communicate any discrepancies or missing details to the engineering team or any other relevant teams.

Dispatch and Delivery Coordination:

• Preparing and aligning daily route plans.
• Ensuring dispatched merchandise arrives safely at their drop-off points.
• Ensure dispatch products are of good quality as per the Quality SOP.
• Track shipments in real time and proactively address any potential delays or issues.
• Ensure dispatch/loaded quantities are accurate as per the vehicle’s loading list
• Offer solutions to challenges encountered in the field by the delivery team.
• Manage delivery exceptions, such as missed deliveries or damaged goods, and find solutions to ensure customer satisfaction.
• Improve the efficiency of Fleet Utilization.

Documentation Management:

• Maintain accurate records of all deliveries, including tracking numbers, delivery dates, and customer information in the delivery management software i.e Track POD/Fleet
• Filing and monitoring the fueling trackers for the fleet.
• Assist with reconciling delivery discrepancies.

Compliance:

• Manage delivery team’s compliance with policies, procedures & SOPs

Customer Service:

• Respond to customer inquiries regarding deliveries in a timely and professional manner.
• Provide accurate information and address customer concerns efficiently.
• Work to resolve customer complaints and ensure their satisfaction with the delivery process.

Additional Duties:

• Assist with warehouse operations as needed, including picking and packing orders.
• Facilitate the safe arrival of procured goods to the warehouse when called upon.
• Maintain a clean and organized work environment.
• Contribute to a positive and collaborative team atmosphere.
• Follow all company policies and procedures.

Requirements

• Minimum of 3 years of hands-on experience in dispatch and logistics management, preferably within the FMCG sector.
• Bachelors degree in Supply Chain Management, Logistics, or a relevant field.
• Prior experience using dispatch software
• Prior experience in a startup environment is highly desirable, demonstrating adaptability in a fast-paced and dynamic setting.
• Proven ability to oversee on-time and in-full dispatch and delivery operations.
• Strict adherence to logistics procedures, demonstrating a strong commitment to compliance and the confidence to enforce regulations.
• Intermediate proficiency in MS Office tools i.e., Excel, Word, PowerPoint
• Exceptional organizational skills and attention to detail, with the capacity to manage a large fleet efficiently and delivery team.
• Demonstrates integrity and transparency in work practices, and readily acknowledges and addresses issues promptly.
• Previous experience in a supervisory or team leader role, with the ability to motivate, train, and supervise a team.
• Excellent communication skills, with the ability to convey information effectively and instructions to team members and other stakeholders.
• Flexibility to work varying shifts, including evenings, weekends, and holidays, as necessary.
• Strong problem-solving skills, with the ability to identify and resolve operational and inventory issues.