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  • Posted: Jan 22, 2025
    Deadline: Not specified
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    Bliss Medical Centre is a leading provider of medical services in East Africa, providing accessible, affordable and quality healthcare services. We are the fastest growing chain of modern outpatient medical services with over 80+ Medical Centres. Our driving force is the desire to see people living healthy for maximum productivity; we bel...
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    Quality Manager Clinical Services

     Job Overview

    • The Quality Manager Clinical shall provide leadership for provision of the Quality services in the clinical aspects of the medical department by monitoring the implementation Quality standards
    • Increases management's effectiveness by empowering clinicians to follow correct practices when attending to patients while at the medical Centre.
    • Provide leadership in risk management
    • Monitor the referral process to ensure efficiency

    Responsibilities

    • Ensure the clinical staff attend training as part of improving their knowledge and skills
    • Organize quarterly competency test for all departments Review of the standard treatment guidelines to ensure they are updated with current internationally recognized protocols • Establishment and monitoring of the Quality variance report Conduct internal quality audit of medical Center to determine progress towards achieving company quality goals and targets
    • Support Medical Centers to close the identified gaps from the audits through continuous quality improvement processes Oversee risk management through tracking of risks and ensuring timely support and closure of reported cases by relevant stakeholders Conduct regular competency tests, EMR audits and process audits of Clinicians
    • Conduct prescription audits across medical centers and forward cases of non-compliance for administrative action whenever necessary.
    • Assist in the development and implementation of tools, policies, procedures and job aids to promote compliance and commitment to quality in the department
    • Oversee the planning and implementation of the continuous medical education program, in line with the company priorities. Participate in recruitment, orientation, mentorship and discipline of medical officers and clinical officers across the company.
    • Assist in development and implementation of programs and strategies that support Culture methodologies while holding colleagues and teams accountable to quality standards Participate in task forces/committees as appointed by the company
    • Participate in departmental meetings to build teamwork, communicate, identify problems and agree on solutions, evaluate departmental performance etc.
    • Carry out any other duties assigned by the supervisor(s)

    Requirements

    • Bachelors Medicine and Surgery MBChB
    • Registered by the Kenya Medical Practitioners and Dentists board
    • Valid Practice License and Professional Indemnity Experience
    • 5+ years of experience

    Technical skills/Leadership competencies

    • Certificate/ good grasp in quality methodologies ACLS/ATLS/BLS Certification
    • Wide knowledge of the health industry Proficiency in computer application packages
    • Ability to work under minimum supervision
    • Proven leadership, communication, interpersonal and decision-making skills
       

    go to method of application »

    Quality Manager-Nursing Services

    Job Overview

    • The Quality Manager - Nursing Services is responsible for the strategic leadership, implementation, and oversight of nursing quality improvement initiatives. This role focuses on integrating nursing healthcare industry best practices, leveraging data-driven insights, and ensuring compliance with regulatory requirements to deliver exceptional patient care.

    Responsibilities

    • Quality Improvement Initiatives: Develop, Oversee, implement, and evaluate nursing quality improvement programs in collaboration with the nursing leadership team. Data Collection and Analysis: Collect, analyze, and report on quality data using advanced analytical tools to identify trends, measure performance, and drive strategic improvements in patient care.
    • Regulatory Compliance: Ensure that nursing practices comply with relevant regulatory requirements, accreditation standards, and hospital policies.
    • Training and Education: Enforce, Design and deliver targeted training programs to enhance nursing staff competencies in quality improvement, data utilization, and adherence to healthcare industry best practices.
    • Patient Safety: Promote and monitor patient safety initiatives, ensuring safe nursing practices across all areas of the facility
    • Collaboration: Work collaboratively with multidisciplinary teams to align quality improvement efforts with organizational goals, leveraging data insights and best practices to enhance patient outcomes.
    • Benchmarking and Best Practices: Research and implement best practices in nursing care and quality management.
    • Continuous Improvement: Actively participate in and drive continuous quality improvement initiatives within nursing services.

    Requirements
    Key Qualifications Education:

    • Registered Nurse (RN) with a Bachelor of Science in Nursing (BSN) required.
    • Master's degree in Nursing, Healthcare Administration, or a related field preferred.
    • Training in Quality Healthcare and patient safety with leadership experience in a healthcare setting is an advantage.

    Experience:

    • Minimum of 5 years of clinical nursing experience.
    • At least 3 years in a leadership or quality management role within a healthcare environment.
    • Proficient in data analysis, quality improvement, and compliance with regulatory standards.
    • Technical skills/Leadership competencies Strong leadership and team management capabilities. Proficiency in analyzing healthcare data to identify trends and develop improvement plans.
    • Deep understanding of healthcare best practices, regulations, and patient safety standards.
    • Advanced communication and interpersonal skills for engaging multidisciplinary teams.
    • Ability to foster a culture of continuous improvement, teamwork, and accountability.
    • High level of integrity, professionalism, and commitment to upholding the highest standards of care.

    go to method of application »

    Pharmaceutical Technologist -Rongai

    Job Overview

    • Implement the pharmacy processes outlined in the Standard Operating Procedures (SOPs), guidelines and policy manuals
    • Ensure the correct dispensing of Health Products and Technologies (HPT) commodities at the dispensing pharmacy units
    • Ensure there is adequate HPT in the dispensing pharmacy store through correct quantification, indenting, receipts and dispensing with no pilferages
    • Ensure continuous inventory stock hygiene practice using the ABC analysis algorithm
    • Ensure monthly complete stock audit with proper explanations for stock discrepancies
    • Responsible for ensuring proper handover between relevant staff
    • Timely Issue daily, weekly and monthly reports to the Pharmacy In-charge and Center Manager Ensure there is proper entry of information in the narcotic drugs register and proper filing of prescriptions on the same
    • Ensure proper filing of various documents in the pharmacy
    • Ensure monitoring and management of expiring HPT commodities every last week of the month; prepare an expired items list and forward to the warehouse within the first week of the month. A report of the same to be sent to the QM pharmacy Ensure the monitoring and management of cold chain integrity and temperature sensitive HPT

    Requirements

    • Bachelor or Diploma in Pharmacy/ Pharmaceutical Technology
    • Registered/Enrolled by the Pharmacy & Poisons Board (PPB)
    • Valid practice license Member of KPA/PSK

    go to method of application »

    Pharmaceutical Technologist -Lavington

    Job Overview

    • Implement the pharmacy processes outlined in the Standard Operating Procedures (SOPs), guidelines and policy manuals
    • Ensure the correct dispensing of Health Products and Technologies (HPT) commodities at the dispensing pharmacy units
    • Ensure there is adequate HPT in the dispensing pharmacy store through correct quantification, indenting, receipts and dispensing with no pilferages
    • Ensure continuous inventory stock hygiene practice using the ABC analysis algorithm
    • Ensure monthly complete stock audit with proper explanations for stock discrepancies
    • Responsible for ensuring proper handover between relevant staff
    • Timely Issue daily, weekly and monthly reports to the Pharmacy In-charge and Center Manager Ensure there is proper entry of information in the narcotic drugs register and proper filing of prescriptions on the same
    • Ensure proper filing of various documents in the pharmacy
    • Ensure monitoring and management of expiring HPT commodities every last week of the month; prepare an expired items list and forward to the warehouse within the first week of the month. A report of the same to be sent to the QM pharmacy Ensure the monitoring and management of cold chain integrity and temperature sensitive HPT

    Requirements

    • Bachelor or Diploma in Pharmacy/ Pharmaceutical Technology
    • Registered/Enrolled by the Pharmacy & Poisons Board (PPB)
    • Valid practice license Member of KPA/PSK

    go to method of application »

    Pharmaceutical Technologist -Westlands

    Job Overview

    • Implement the pharmacy processes outlined in the Standard Operating Procedures (SOPs), guidelines and policy manuals
    • Ensure the correct dispensing of Health Products and Technologies (HPT) commodities at the dispensing pharmacy units
    • Ensure there is adequate HPT in the dispensing pharmacy store through correct quantification, indenting, receipts and dispensing with no pilferages
    • Ensure continuous inventory stock hygiene practice using the ABC analysis algorithm
    • Ensure monthly complete stock audit with proper explanations for stock discrepancies
    • Responsible for ensuring proper handover between relevant staff
    • Timely Issue daily, weekly and monthly reports to the Pharmacy In-charge and Center Manager Ensure there is proper entry of information in the narcotic drugs register and proper filing of prescriptions on the same
    • Ensure proper filing of various documents in the pharmacy
    • Ensure monitoring and management of expiring HPT commodities every last week of the month; prepare an expired items list and forward to the warehouse within the first week of the month. A report of the same to be sent to the QM pharmacy Ensure the monitoring and management of cold chain integrity and temperature sensitive HPT

    Requirements

    • Bachelor or Diploma in Pharmacy/ Pharmaceutical Technology
    • Registered/Enrolled by the Pharmacy & Poisons Board (PPB)
    • Valid practice license Member of KPA/PSK

    go to method of application »

    Pharmaceutical Technologist -Nyeri

    Job Overview

    • Implement the pharmacy processes outlined in the Standard Operating Procedures (SOPs), guidelines and policy manuals
    • Ensure the correct dispensing of Health Products and Technologies (HPT) commodities at the dispensing pharmacy units
    • Ensure there is adequate HPT in the dispensing pharmacy store through correct quantification, indenting, receipts and dispensing with no pilferages
    • Ensure continuous inventory stock hygiene practice using the ABC analysis algorithm
    • Ensure monthly complete stock audit with proper explanations for stock discrepancies
    • Responsible for ensuring proper handover between relevant staff
    • Timely Issue daily, weekly and monthly reports to the Pharmacy In-charge and Center Manager Ensure there is proper entry of information in the narcotic drugs register and proper filing of prescriptions on the same
    • Ensure proper filing of various documents in the pharmacy
    • Ensure monitoring and management of expiring HPT commodities every last week of the month; prepare an expired items list and forward to the warehouse within the first week of the month. A report of the same to be sent to the QM pharmacy Ensure the monitoring and management of cold chain integrity and temperature sensitive HPT

    Requirements

    • Bachelor or Diploma in Pharmacy/ Pharmaceutical Technology
    • Registered/Enrolled by the Pharmacy & Poisons Board (PPB)
    • Valid practice license Member of KPA/PSK

    go to method of application »

    Pharmaceutical Technologist -Malindi

    Job Overview

    • Implement the pharmacy processes outlined in the Standard Operating Procedures (SOPs), guidelines and policy manuals
    • Ensure the correct dispensing of Health Products and Technologies (HPT) commodities at the dispensing pharmacy units
    • Ensure there is adequate HPT in the dispensing pharmacy store through correct quantification, indenting, receipts and dispensing with no pilferages
    • Ensure continuous inventory stock hygiene practice using the ABC analysis algorithm
    • Ensure monthly complete stock audit with proper explanations for stock discrepancies
    • Responsible for ensuring proper handover between relevant staff
    • Timely Issue daily, weekly and monthly reports to the Pharmacy In-charge and Center Manager Ensure there is proper entry of information in the narcotic drugs register and proper filing of prescriptions on the same
    • Ensure proper filing of various documents in the pharmacy
    • Ensure monitoring and management of expiring HPT commodities every last week of the month; prepare an expired items list and forward to the warehouse within the first week of the month. A report of the same to be sent to the QM pharmacy Ensure the monitoring and management of cold chain integrity and temperature sensitive HPT

    Requirements

    • Bachelor or Diploma in Pharmacy/ Pharmaceutical Technology
    • Registered/Enrolled by the Pharmacy & Poisons Board (PPB)
    • Valid practice license Member of KPA/PSK

    Method of Application

    Applications to be sent to: recruitment@blisshealthcare.co.ke 

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