Jobs at Stellar Human Resource Solutions

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software
• Strong leadership, motivational and people skills
• Acute financial management skills
• BSc degree in Business Administration; hospitality management or culinary schooling is a plus

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Responsibilities:

• Load and unload cargo from aircrafts in a safe and efficient manner
• Ensure that all cargo is properly secured for transport
• Complete necessary documentation and maintain accurate records of all cargo transactions
• Monitor cargo inventory levels and notify appropriate parties of any discrepancies
• Work closely with other members of the ground crew to ensure timely departures and arrivals

Requirements:

• Diploma in aviation related course
• Strong attention to detail and organizational skills
• Excellent communication and teamwork abilities
• Willingness to work flexible hours, including evenings, weekends, and holidays
• Previous experience in the aviation industry is preferred but not required