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Spinners & Spinners Limited (“S&S”) is a vertically integrated design and manufacturing facility of Textile Product Solutions that positively impact the lives of our consumers. Based in Kenya, and established in 1979, S&S is a heritage company that has deep roots in entrepreneurship within the region.
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Core Responsibilities
Customer Prospecting, Acquisition & Market Expansion
- First-hand knowledge of and network building skills specifically for the markets of the counties of Kiambu, Kirinyaga, Nyeri, Embu, Meru, Isiolo, Laikipia, Muranga, Tharaka-Nithi (herein termed as Central Kenya)
- Prospect and Acquire Key Customer partners in our B2B channel in line with the requirements of growth of our Expansion business units as well as our turnaround business units
- Actively execute the acquisition of the prospects as per the targets
Relationship Management
- Build and maintain long relationship with the Customer to generate trust
- Market and story tell our brands and products and services – existing and new
Customer Prospecting, Acquisition & Market Expansion
- First-hand knowledge of and network-building skills specifically for the markets of the counties of Kiambu, Kirinyaga, Nyeri, Embu, Meru, Isiolo, Laikipia, Muranga, Tharaka-Nithi (herein termed as Central Kenya)
- Prospect and Acquire Key Customer partners in our B2B channel in line with the requirements of growth of our Expansion business units as well as our turnaround business units
- Actively execute the acquisition of the prospects as per the targets
Relationship Management
- Build and maintain long relationship with the Customer to generate trust
- Market and story tell our brands and products and services – existing and new
- Keep the customer engaged actively via virtual & in person client engagement
Customer-wise Sales Growth & Forward Planning
- Managing primary wholesalers, importers and agents
- Monitor key accounts performance and drive business optimization and growth in range, variety and frequency
Order Processing & Fulfilment Planning
- Timely order placement into the system
- Timely, collaborative communication with the relevant Teams
- Proactive sharing of information with the customer
- Develop and execute fulfilment plans with the customers
Market Insights & Learnings
- Actively and dynamically know our consumers, customers, markets, competitors, opportunities
- Learn from behaviors of customers/consumers to understand them better
- Provide the Company with marketing/sales intelligence to drive market leadership
- Have a good understanding and leveraging on local culture
- Understand the customers business, their clients, the challenges, the pain points, and the areas of growth
Differentiation & Innovation Commercialization
- Actively innovate offerings through in-depth and extensive customer and consumer driven insights
- Proactively drive new offerings in the market execute commercialization
Drive Universe Depth & Spread in Markets
- Execute sales and distribution plan for all business units in the focus regions as per this JD
- Drive sustainability through the spread of multiple universe offerings in core markets and through key customers
Brand Positioning & Buyer Experience
- Deeply understand and drive our Brands products & services in the market
- Proactively engage with customers on brands and products all the time
Key Deliverables
Sales Growth
- Achieve year round active business activity in the markets of Central Kenya
- Drive Growth of 20% YoY for next 3 years for our Expansion business units
- Drive Growth of 10% YoY for next 3 years for our Turnaround business units
Customer Acquisition & Market Expansion
- Establish key customers across all expansion and turnaround business units
- Cultivate and develop eco systems of primary users in expansion business units to enable brand differentiation
Brand & Product Differentiation
- Drive brand awareness, loyalty, and growth through value propositions localized for the user base in each market
Sales Strategy Execution
- Drive growth to achieve a minimum of 20% YOY Growth over next 3 years across our Expansion business units
- Drive growth to achieve a minimum of 10% YOY Growth over next 3 years across our Turnaround business units
Key Customer Growth Pathways
- 40 Key Accounts Growth strategy execution with a growth path of a minimum of 35% YoY growth over the next 3 years evenly spread across Expansion business units
Key Accountabilities
- Sales Targets Achievement
- Customer Base & Acquisition Growth
- Sales Pipeline & Forecasting
- Managing Credit Risk
Competencies & Qualities
- Products, Sector & Market Knowledge
- Excellent Sales and Negotiation Skills
- High Trust Customer Relationship Builder
- Multi-Cultural & Multi-Lingual
- Results Driven
- Market Learning Led
Key Expectations Of Candidate’s Impact To The Company
- Uphold and live the Organization’s Core Values & Culture
- Understanding the Company Strategy
- Execute and Realize the Goals of the Company
- Market Focus and Commercialization Approach
- Customer Growth Driven
- Problem Solving and Team Player
- Self-Driven & Accountable
Requirements Added
- 5+ years of experience in Sales
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CORE RESPONSIBILITIES
- Customer Prospecting, Acquisition & Market Expansion
- First-hand knowledge of network building, Prospecting and Acquire Key Customer partners in our B2B
- Channel in line with the requirements of growth of our Expansion business units as well as our turnaround business units
- Actively execute the acquisition of the prospects as per the targets
Relationship Management
- Build and maintain long relationship with the Customer to generate trust
- Market and story tell our brands and products and services – existing and new
- Keep the customer engaged actively via virtual & in person client engagement
- Customer-wise Sales Growth & Forward Planning
- Managing primary wholesalers, importers and agents
- Monitor key accounts performance and drive business optimization and growth in range, variety and frequency
Order Processing & Fulfilment Planning
- Timely order placement into the system
- Timely, collaborative communication with the relevant Teams
- Proactive sharing of information with the customer
- Develop and execute fulfilment plans with the customers
Market Insights & Learnings
- Actively and dynamically know our consumers, customers, markets, competitors, opportunities
- Learn from behaviors of customers/consumers to understand them better
- Provide the Company with marketing/sales intelligence to drive market leadership
- Have a good understanding and leveraging on local culture
- Understand the customers business, their clients, the challenges, the pain points, and the areas of growth
Differentiation & Innovation Commercialization
- Actively innovate offerings through in-depth and extensive customer and consumer driven insights
- Proactively drive new offerings in the market execute commercialization
- Drive Universe Depth & Spread in Markets
- Execute sales and distribution plan for all business units in the focus regions as per this JD
- Drive sustainability through the spread of multiple universe offerings in core markets and through key customers
Brand Positioning & Buyer Experience
- Deeply understand and drive our Brands products & services in the market
- Proactively engage with customers on brands and products all the time
KEY DELIVERABLES
Sales Growth
- Achieve year round active business activity in the markets of Central Kenya
- Drive Growth of 20% YoY for next 3 years for our Expansion business units
- Drive Growth of 10% YoY for next 3 years for our Turnaround business units
Customer Acquisition & Market Expansion
- Establish key customers across all expansion and turnaround business units
- Cultivate and develop eco systems of primary users in expansion business units to enable brand differentiation
Brand & Product Differentiation
- Drive brand awareness, loyalty, and growth through value propositions localized for the user base ineach market
Sales Strategy Execution
- Drive growth to achieve a minimum of 20% YOY Growth over next 3 years across our Expansion business units
- Drive growth to achieve a minimum of 10% YOY Growth over next 3 years across our Turnaround business units
Key Customer Growth Pathways
- 40 Key Accounts Growth strategy execution with a growth path of a minimum of 35% YoY growth over the next 3 years evenly spread across Expansion business units
KEY DECISION MAKING
- Sales Targets Achievement
- Customer Base & Acquisition Growth
- Sales Pipeline & Forecasting
- Managing Credit Risk
KEY SKILLS & COMPETENCIES
- Products, Sector & Market Knowledge
- Excellent Sales and Negotiation Skills
- Hi Trust Customer Relationship Builder
- Multi Cultural & Multi Lingual
- Results Driven
- Market Learning Led
COMPANY EXPECTATIONS
- Uphold and live the Organization’s Core Values & Culture
- Understanding the Company Strategy
- Execute and Realize the Goals of the Company
- Market Focus and Commercialization Approach
- Customer Growth Driven
- Problem Solving and Team Player
- Self Driven & Accountable
go to method of application »
CORE RESPONSIBILITIES
- Generate Opportunities for Growth in Local Markets through Data
- Generate actionable insights and work closely with other teams to drive growth and generate business value
- Service ad-hoc requests for information
- Ensure data consistency and confidentiality
KEY DELIVERABLES
Insights Sharing & Followups
- Share insights on a weekly basis with relevant teams as per agreed focus areas
- Follow up on actions taken and feedback
- Routine Information Sharing
- Establish a schedule for information sharing
- Share information with relevant teams as per the schedule
KEY DECISION MAKING
- Research relevant areas to focus on for data mining in line with the Company and IT Strategy and seek approval from the Team Lead - Information Systems & Business Intelligence and Head of IT & Systems
- Liaise with other teams for Routine Information Sharing and seek approval from the Team Lead -Information Systems & Business Intelligence and Head of IT & Systems
KEY SKILLS & COMPETENCIES
- Data analysis and visualization using multiple data sources
- Able to explore and apply AI for auto-generation of insights
- Good SQL knowledge
- Good communication skills and stakeholder management
- Critical thinking and problem solving
COMPANY EXPECTATIONS
- Uphold and live the Organization’s Core Values
- Upholding and driving our S&S Culture
- Understanding and implementation of the Company and IT Strategy
- To leverage in-depth insights to drive company growth and profitability in Local Market
go to method of application »
CORE RESPONSIBILITIES
Quality Management System Oversight
- Oversee Quality Management System (QMS).
- Ensure compliance with KEBS, industry standards and other regulatory requirements.
- Conduct regular internal audits to verify adherence to QMS procedures.
- Facilitate external audits by regulatory bodies or customers.
Process Improvement and Optimization
- Identify areas for process improvement within the production cycle.
- Develop and implement corrective and preventive action plans.
- Monitor and analyze production data to identify trends and areas for enhancement.
- Collaborate with cross-functional teams to implement process optimizations.
Product Inspection and Testing
- Implement inspection and testing protocols for raw materials, in-process, and finished goods.
- Conduct regular product inspections to ensure adherence to quality standards.
- Investigate and address non-conformities, and implement corrective actions.
KEY DELIVERABLES
- Quality Audit Reports
- Timely submission of comprehensive quality audit reports.
- Recommendations for process improvements based on audit findings.
- Documentation of corrective actions taken in response to audit results.
- Monitoring of the effectiveness of implemented corrective actions.
Awareness Programs:
- Awareness of quality issues to production staff.
- Monitoring of processes to align with updated procedures and standards.
Quality Metrics Monitoring:
- Regular updates of the quality metrics to Head of Production.
- Analysis and interpretation of trends and variances in quality data.
- Action plans to address any declining performance in quality metrics.
- Documentation of successful quality initiatives and their impact on the business.
KEY DECISION MAKING
- Products manufacturing and quality testing standards setting
- Quality grading and decisions
- Reduction and control measures of undergrade and waste
- Quality assurance/control laboratory equipment’s requirement and maintenance
- Manpower planning, recruitment, motivation/welfare, discipline and release.
- Audit and certification - decides when and how to conduct internal and external audits of the quality management systems.
KEY SKILLS & COMPETENCIES
- Technical Proficiency in Quality Assurance
- Attention to detail
- Decision making
- Team management
QUALIFICATIONS
- Quality Management Expertise: Proficiency in Six Sigma, TQM principles, and other quality methodologies.
- Team Leadership Skills: Demonstrated experience in leading and motivating quality control teams for continuous improvement.
- Data Analysis Proficiency: Ability to interpret data to drive process improvement and ensure compliance.
- Result-Oriented with Relentless Commitment to Customer Success: Demonstrates a focus on achieving outcomes and a dedicated commitment to driving customer satisfaction and success.
- Industry Experience: Minimum of 10 years' experience in quality assurance roles, preferably within textile manufacturing, with a proven track record of enhancing customer satisfaction.
COMPANY EXPECTATIONS
- Uphold and live the Organization’s Core Values
- Upholding and driving our S&S Culture
- Align production teams to S&S Strategy and OKR practice.
- To be proactive and Team Player
- Accountable for quality assurance responsibilitie
Method of Application
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