Career Opportunities at Aga Khan University Hospital

Job Purpose

The Senior House Officer, Adult Accident & Emergency department will provide quality emergency care to all patients and continuously evaluate and improve the quality of emergency care provided by AKUH to meet patient treatment goals.

Key responsibilities:

Clinical Service:

• Review and examine patients consistently by performing such duties as taking case histories, conducting physical examinations, and ordering diagnostic laboratory and radiology studies.
• Attend to critical patients in a timely manner.
• When necessary, carry out privileged and potentially life-saving emergency procedures.
• Monitor patients’ progress on a regular basis.
• Initiate discussions with patients and care givers to enable better diagnostic and therapeutic medical care and services.
• Timely initiation of care pathways that are in accordance to the set international guidelines of management of patients with Acute Coronary syndrome (ACS) and Acute stroke.
• Initiate timely discussions with relevant consultants/departments to arrive at the best treatment plan for specialized cases.
• Participate in establishing various planning parameters for addressing referral cases received at AKUH.
• Engage nursing staff in ensuring that all treating equipment is functional and available for patient care/treatment
• Participate in discussions with relevant members of the clinical care team to enable better integration of patient care activities.
• Work closely with members of the clinical care team to reduce errors and waste, improve skillfulness and resource utilization.
•  Initiate discussions with consultants and colleagues to enable integration of clinical research activities, shared knowledge, institutional quality improvement and patient wellness activities.

Counselling & Patient Education

• Educate patients on wellness, prevention and early detection.
• Provide materials, resources and referrals to patients, family members/care givers.
• Educate patients on informed consent, choice of attending physician and right to seek second opinion.

Qualifications, Experience and Skills required:

• Bachelor of Medicine and Bachelor of Surgery (MBChB)
• Registration by the Kenya Medical Practitioners and Dentist Council
• Accredited certification in Advanced Cardiac Life Support.
• 2 years post internship experience preferably in a busy emergency department.
• Emergency medicine training is an added advantage.
• Clinician traits of patience, compassion, responsibility, honesty, respect for others, self-awareness, logical thinking and intellectual curiosity
• Demonstrates competency and dexterity with all equipment utilized in the hospital environment
• Demonstrates honesty, integrity, compassion and respect for diversity and applies ethical principles appropriately
• Very Good communication skills and a good team player
• Punctual and respects commitments made
• Seeks and accepts advice and adheres to strict deadlines.
• Good Counseling and patient education skills
• Ability to manage work related stress
• Good skills in MS Office Applications
• Able to work with minimal supervision while being punctual and accountable.

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Responsibilities:

Ensure maintenance of adequate competent staff levels.

• Conduct staff recruitment, induction & competency assessment activities.
• Plan and conduct Continuous Professional development sessions.
• Mentoring staff at all levels.

Patient Management/Treatment.

• Assessing the status of patient before administering physiotherapy care.
• Evaluating, monitoring and documenting care plans.
• Maintaining accurate patient records.
• Treat patients using – electrotherapy, massager, manual therapy, exercisers, Bobath, Mullighan, Trigger point and Maitland techniques among many treatment techniques and modalities.
• Use different techniques, operate machines/equipment and advise patients accordingly.
• Carry out patient education.

Play a lead role in the maintenance of adequate supply of stock items, reagent and other resources.

• Oversee establishment of stock levels.
• Ensure reagents are maintained under appropriate environmental conditions.
• Participate in procurement process.
• Approve overtime reimbursement claims.
• Approve receipt treatment cancellations & or items purchased from the unit.

Participate in the development and implementation of the budget and monitor the same.

• Prepare the departmental budget.
• Monitor revenue and expenditure for the department.
• Set the departmental goals & objectives, policies and procedures.
• Review and propose physiotherapy & Rehab services charges.

 Develop and ensure implementation of policies and processes within the department.

• Monitor turn-around times.
• Monitor patient satisfaction/complaints.
• Develop and review existing policies and processes.
• Monitor process implementation and application.

Ensure Health & Safety for patients & staff in the department.

• Ensure infection control activities within the department.
• Responsible for equipment Safety.
• Monitor staff & client safety.
• Ensure all staff in the department are observing Health & Safety measures.

Performance Management.

• Set departmental goals and objectives.
• Conduct staff meetings.
• Supervise staff.
• Carry out performance appraisal.
• Identify staff training needs and ensure staff training.
• Appraisal of staff based on performance indicators.
• Responsibility for CCPC programmes and other quality initiatives.

Requirements:

• Masters and BSc in Physiotherapy or its equivalent from a recognized institution.
• Must be registered and have a valid license with Physiotherapy Council of Kenya.
• Must have a certified Basic Life Support Certificate.
• A minimum of five years professional experience in Physiotherapy.
• Must have served as a team leader or section head in a hospital for at least two years.
• Must be a team leader with strong analytical, problem solving and decision-making skills.
• Must possess sufficient knowledge of assessment/ evaluation/ monitoring and recording patients’ progress, as well as treatment techniques.
• Must have the ability to operate and apply electro medical/ rehab equipment.
• Must have the ability to manage and supervise staff and operations.
• Must possess good organizational, customer service, leadership and time management skills.
• Must possess excellent interpersonal and communication skills.
• Should be proactive, motivated, result oriented, disciplined, focused and versatile.

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Responsibilities:

• Collect, dirty instruments from the units, sort classify and decontaminate all soiled instruments
• Confirm the type of instrument collected from the relevant units and complete the required documentation
• Ensure effective infection control protocols and proper use of PPE and always apply universal precautions when performing duties.
• Use appropriate detergents and decontamination process as per the laid down guidelines and procedures to wash and decontaminate instruments and equipment.
• Inspect instruments for function and damage, lubricate instruments as required
• Inspects washer/disinfector machines and refills disinfectant solutions
• Pack sets as per the checklist
• Select the recommended material for packaging, Pack, seal and label the tray with the stated details: name of set/technician, processing date and expiry
• Apply autoclaving indicator tape on each outer wrap
• Monitor and Confirm quality check has been done in accordance with the guideline
• Maintain records as per the guidelines.
• Alerts the Manager about incidences and any other unusual occurrences in the unit.
• Participates in unit-based quality improvement projects
• Any other duties as may be assigned by the supervisor

Requirements:

• CSSD Technician course
• Minimum grade D- (D Minus)
• Licensed by Kenya Health Professional Oversight Authority
• Registered by Peri-operative Technician and Technologist Association of Kenya
• 1 year experience in health care related field, or same role in a health care facility is preferred.