Jobs at Tatu City Limited

The Senior Network Engineer will help to design, implement, maintain, and support our growing network infrastructure. You will be part of a network engineering team that is responsible for designing and developing scalable, secure, maintainable, highly available network architectures that meet business objectives and SLAs. You will mentor a team of engineers to troubleshoot and optimize our networks for our users.

In this role, you should have excellent problem-solving skills and thorough knowledge of network administration and architecture. Your goal will be to establish networks that cater to client needs.

Responsibilities

• Configure and install various network devices and services (e.g. routers, switches, firewalls, load balancers, VPN, QoS)
• Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
• Monitor performance and ensure system availability and reliability
• Monitor system resource utilization, trending, and capacity planning
• Provide Level-2/3 support and troubleshooting to resolve issues
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
• Select and implement security tools, policies, and procedures in conjunction with the company’s security team
• Liaise with vendors and other IT personnel for problem resolution
• Effectively present information and respond to questions from groups of managers, technical leads, and customers.
• Fulfil any additional responsibilities delegated by the leadership team and management.

Skills and Experience 

• B.Sc. degree in IT, Engineering, Computer Science, Computer Technology, or a related field.
• CCNA/JNCIA/HCNA certification, CCNP or higher (CCIE and/or CISSP highly valued).
• Proven hands-on network engineering experience.
• Skills to configure different types of switches, firewalls, and routers.
• Knowledge of BGP, MPLS (L2 and L3 VPNs), ISIS and OSPF both in IPv4 and IPv6 networks.

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The Telecom Manager will be responsible for overseeing the strategic direction for growth operations, telecommunications infrastructure and services of Fahari Link. This role requires a blend of technical expertise and business acumen to ensure the efficient operation of telecom systems while driving the growth and development of the Fahari Link business. The ideal candidate will possess strong leadership skills, technical proficiency, and a strategic mindset to support both operational excellence and business expansion.

Key Responsibilities

Technical Responsibilities

• Oversee the installation, configuration, maintenance, and troubleshooting of telecom infrastructure, including fiber optics, wireless networks, and VoIP systems.
• Ensure the reliability, performance, and security of telecommunications networks and services.
• Manage vendor relationships, negotiate contracts, and oversee service level agreements (SLAs) to ensure quality and cost-effectiveness.
• Develop and implement telecom policies, procedures, and best practices to optimize network performance.
• Conduct regular audits and assessments of telecom systems to identify areas for improvement and implement necessary upgrades.
• Coordinate with IT and other departments to integrate telecom systems with overall technology infrastructure.
• Provide technical support and training to staff to ensure efficient use of telecom resources.

Business Development and Growth

• Develop and execute business strategies to grow the Fahari Link business, including identifying new market opportunities and expanding customer base.
• Collaborate with sales and marketing teams to promote telecom services and develop targeted marketing campaigns.
• Analyze market trends and customers need to tailor telecom offerings and enhance customer satisfaction.
• Establish and maintain strong relationships with key stakeholders, including clients, partners, and industry associations.
• Monitor financial performance, prepare budgets, and report on business development activities and outcomes.
• Innovate and develop new telecom products and services to meet emerging market demands.
• Represent Tatu City in industry forums, conferences, and networking events to enhance brand visibility and business opportunities.

Skills and Experience

• Bachelor's degree in Telecommunications, Information Technology, Business Administration, or a related field. A master's degree is a plus.
• Proven experience (10-15 years) in senior management within the telecommunications sector.
• Demonstrated success in business development, sales, or marketing within the telecom industry.
• Strong project management skills, with the ability to manage multiple initiatives simultaneously.
• Comprehensive understanding of financial principles and acumen in budget management.
• Experience working across Africa, with a deep understanding of regional market dynamics.
• Proficiency in telecom systems, including fiber optics, wireless networks, VoIP, and related technologies.
• Knowledge of regulatory requirements and industry standards in telecommunications.