Jobs at World Health Organization

OBJECTIVES OF THE PROGRAMME

The overall objective of the Communications Unit is to lead and coordinate WHO/AFRO'S efforts to advocate for resources and actions on key health issues in the African Region and showcase the impact of its work on health outcomes, securing the organization's position as the regional health leader and facilitating its ability to shape health policies. The unit also manages the internal communications function to create an optimal work environment reinforcing the common purpose of staff members. The unit achieves this by leading advocacy campaigns on health issues and implementing a Regional Communications Strategy, which targets key stakeholders including partners and Governing Bodies, using multiple channels, and building the communications capacity of WHO Clusters, Programmes and Country Offices to produce and disseminate quality communications products. The goal is to contribute to the strengthening of the capacity of countries in the WHO African Region to ensure evidence-based policies and strategies are in place to achieve universal access to high-quality, integrated, people-centered health services, increase the coverage and quality of effective interventions, and to create mechanisms to measure the impact of those strategies and interventions.

DESCRIPTION OF DUTIES

The incumbent will be expected to perform the following duties:

• Develop and implement a social media strategy
• Manage WHO-AFRO's and the Regional Director's social-media platforms, including Facebook, Twitter, Instagram
• Develop engaging content for social media platforms to communicate strategic messaging, advocate with, and influence stakeholders as well as increase outreach with targeted, new audiences
• Collaborate with other Communications team members, including the supervisor and Editor Writer, to generate material for social media communications;
• Contribute to messaging and positioning of the Organization in written and other products
• Work with Communications team members on the development and implementation of social media campaigns including guided interaction with followers and other audiences
• Build the capacity of communications officers in Country Offices in social media outreach through trainings, creating templates and providing shareable content
• Using the analytics provided by the various social media platforms regularly provide reports on the key indicators of social media engagement
• Post relevant web stories and other content, on the AFRO website
• Perform other related responsibilities as assigned in his/her area of expertise, including replacing and backstopping, as required.

REQUIRED QUALIFICATIONS

Education

• Essential: Bachelor's degree in communications, social sciences, development studies or related field.

Desirable:

Experience

• Essential: Minimum of two (2) years' experience in managing social media accounts and communications for an organization or legitimate enterprise.

Skills

• Demonstrated capacity in managing social media accounts, sharing knowledge, communicating, and increasing followers.

Closing Date : Dec 6, 2022

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Purpose of consultancy

To design health emergency learning to systematize the exchange of information about learning and training activities, outcomes and partnerships

Deliverables

Deliverable 1: Development of Frameworks- Expected by end of month 3.

• Activity 1.1: Develop evidence-based frameworks on learning design and evaluation to meet WHE and LCD learning framework goals.
• Activity 1.2: Develop guidelines and toolkits that bridge research and practice. 
• Activity 1.3: Create guidance on development and implementation of Monitoring, Evaluation, Accountability and Learning approaches and tools.

Deliverable 2:  Research and Evaluation Expected by end of month 7.

• Activity 2.1: Research and analyze pre-existing practices in LCD and OpenWHO to ensure alignment with new evidence-based practices and WHE goals for capacity building.
• Activity 2.2: Build a strategic plan and logic model to assess the effectiveness and efficiency of OpenWHO and LCD’s guidance on health emergencies and humanitarian crises.
• Activity 2.3: Perform process and outcome evaluations and generate reports.
• Activity 2.4: Develop surveys and focus group questions for the evaluation exercise.
• Activity 2.5: Write and publish research papers to inform internal and external parties of best practices, barriers, and enablers of learning in health emergencies to improve response and preparedness.

Deliverable 3:  Learning Transfer Expected by end of month 11.

• Activity 3.1: Develop a learning transfer toolkit and sample rubrics for community, technical teams (subject-matter experts), and internal LCD unit to improve learning design practices.
• Activity 3.2: Outline recommendations to increase learning transfer of OpenWHO courses and application of learned skills within local contexts.
• Activity 3.3: Identify and implement optimal mechanisms for outreach to health care professionals.
• Activity 3.4: Write and/or co-author articles on training for health professionals on Linkedin and other channels.

Educational Qualifications:

Essential:

• Advanced university degree in Education or Learning Technologies or other relevant field. 

Desirable: 

• A complementary education degree, qualification or training in any of the above-mentioned fields.

Experience

Essential:

• Over 8 years of relevant experience in learning and training domain.
• Experience working at the international level.
• Extensive experience in public health instructional design, e-learning, and learning facilitation/ delivery.

Desirable:

• Experience in health emergency response and incident management.

Skills/Knowledge:

• Strong skills in research and evaluation.
• Strong skills in learning design for a broad range of audiences.
• Strong knowledge of online and virtual learning technology.
• Strong writing skills.
• Excellent team player.
• Stays calm and focused under high pressure and tight time constraints.
• Excellent attention to detail.
• Proven knowledge and skills in WHO health emergencies learning.

Closing Date : Nov 24, 2022