Jobs at ENGIE

Job Purpose/Mission

• ENGIE is hiring a Team Lead Accounting & Treasury who's looking for a way to enhance his/her career. If you are seeking new challenges and responsibilities that will give you the opportunity to work in a busy finance office, this is the job for you. You will be responsible for managing the accounting and reporting, ensuring compliance with accounting standards, regulations, and internal controls, provide financial analysis, planning, and guidance to support the strategic goals and objectives of the business. The role will oversight a team and report directly to the Head of Finance.

Roles and Responsibilities:

• Gathering and interpreting information to evaluate the efficiency of financial procedures.
• Analyzing key financial data and advising senior management on strategic planning.
• Developing and implementing cost-effective financial policies and procedures, as well as mitigating financial risks.
• Preparing financial reports and budgets, as well as controlling and forecasting income and expenditure and providing variance analysis and recommendations for improvement.
• Ensuring that financial management policies and procedures adhere to regulatory standards.
• Performing financial recordkeeping, as well as protecting sensitive and confidential information.
• Keeping informed of regulatory requirements and best practices in management accounting.
• Supervise and mentor the accounting staff, ensuring accuracy, timeliness, and quality of financial information and reports.
• Coordinate and prepare the monthly, quarterly, and annual financial statements and reports, including consolidated and statutory accounts, and regulatory filings.
• Support the budgeting and forecasting process, and the pricing process.
• Ensure compliance with IFRS accounting standards, tax laws, and internal policies and procedures.
• Implement and maintain effective internal controls and risk management practices.
• Coordinate the external audit process and liaise with auditors, regulators, and other stakeholders.
• Evaluate and implement new accounting systems, processes, and best practices to enhance efficiency and productivity.

Qualifications, Skills & Experience:
Qualifications:

• A bachelor’s degree in accounting, finance, business, or a related field. A master’s is an added advantage.
• A professional accounting certification (such as CPA, CMA, ACCA, etc.)
• At least 5 years of relevant experience in accounting, reporting, and treasury, in a leadership role
• Strong knowledge of accounting principles, standards, and practices
• Proficient in using accounting software, ERP systems, and MS Office applications.

Experience, Skills & Competencies:

• Excellent analytical, problem-solving, and decision-making skills
• Strong communication, presentation, and interpersonal skills
• Ability to work under pressure, meet deadlines, and manage multiple tasks
• High attention to detail, accuracy, and quality
• A team player with a positive attitude and a growth mindset

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Job Purpose/Mission

• The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Create & manage against a strategy and plan that speaks to the wider Group and Country strategic objectives. Lead market research, customer & team insights, practices of competitors, analysis of performance by business units, to inform strategy. Service Centers support Control supports the management at the outlets, i.e. EEA outlets to ensure we take care of the customers before sales, during sales and after sales which operate at the interface of Engie Energy Access Kenya, CX with interface of Supply Chain and Sales, combining warehousing and customer- facing activities. The CX support Control Administrator works with the Area Managers and Area Administrators to ensure that all sales and handovers are reflected correctly in the database and all products are activated in time, and assists Head of CX with channel support optimization by monitoring priorities for delivering value, i.e. new products, replacement products, upselling referrals and cost controls).

Roles & Responsibilities

• Working with Area Managers to ensure support at different outlets and ensure proper processes are followed before sales, during sales and after sales
• Working closely with supply chain on all returns and repairs at the EEA Kenya outlets and ensuring that no cases are pending unattended to.
• Working with the Area Administrators to ensure complete documentation in the EEA Kenya database (DB) on product handovers facilitated and documented by AAs (via mTawi).
• Ensuring product bundles and products carry the correct price tag in the DB, in alignment with the CO.
• Follow up in the DB on the extra sales / upselling of appliances that are submitted by Area Managers and Area Administrators via mTawi.
• Following up on items that are missing during handover and item exchange, following up with the Area Managers and Area Administrators (for handover) or the Maintenance team (for item exchange).
• Assisting the IT team in advising and training Area Admins on use of mTawi when updates and changes are introduced or troubleshoot if an Area Manager faces particular challenges.
• Supporting the implementation of product introductions, contract updates and other Changes affecting Area Admins in close collaboration with the Head of CX and in alignment with other Area Administrators.
• Update and renewal of contractor ID’s-on the DB, Including extension of Area Admins contractor ID’s to enable handover.
• Documenting and archiving contracts that arrive at NH (i.e. are not in DB) on a monthly basis and validating that there is a contract for every handover.

Qualifications & Experience
Experience:

• Working experience in data management and data entry
• Good understanding of warehousing operations and business-to-customer (B2C) sales
• Proven ability to analyze larger sets of data and strong attention to detail.
• Team player
• Good to have experience.
• Self-starter with a passion for EEA Kenya and its mission and Vision

Qualifications:

• Bachelor’s degree in business field or advanced professional training in data analysis or a related field.

Language(s):

• English fluency
• Kiswahili fluency

Technology:

• Computer-literate.