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  • Posted: Sep 29, 2020
    Deadline: Oct 14, 2020
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    Summit HR & Marketing Consulting team brings more years of combined experience in human resources consulting, strategy and management. Our consultants become an integral part of your management team, providing hands-on assistance with a variety of human resource concerns.
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    Tour Consultant

    Job description

     

    Our client a local tour company seeks to hire a qualified and experienced tour consultant. The tour consultant’s main role is to create tour packages and market them to our clients while providing a memorable experience.

    Responsibilities

    • Responding to inquiries regarding hotels & safaris within 24hrs
    • Create and sell innovative tour packages to meet market demand
    • Prepare itineraries to the various destinations of interest
    • Making flight quotations
    • Doing tour bookings – both inbound and outbound
    • Ensuring KWS park rules & hotel regulations are clearly explained to tourists
    • Ensuring payment for each tour booking is received in advance or proper authorization is received from a corporate prior to credit sale
    • Maintaining good relationships with hotels, car hire, sightseeing attraction and other service providers for best competitive contract rates
    • Ensure bookings that are not confirmed are cancelled in time to avoid cancellation penalties
    • Ensure clients’ special requests especially on accommodation & room specification, driver guide language, meals and others are pre-arranged for the clients convenience
    • Coordinating with other team in arranging flying & ground packages
    • Making follow-ups for tour quotations
    • Ensuring that tours quotations are competitive
    • Inclusions, exclusions as well as terms & conditions of a quotation should be highlighted to reduce disputes with clients

    Qualifications

    • Certificate or Diploma or Degree in Tour operations or tourism management or related field
    • Minimum of 2 years of continuous experience as Tour/travel consultant in a busy environment
    • Ability to use various tours/hotel booking systems
    • Must have IATA qualification
    • Experience inbound and outbound tours is preferred
    • Knowledge of GDS an advantage
    • Great communication and interpersonal skills

    Method of Application

    Please only send your updated CV quoting the job title in the email subject (Tour Consultant) to jobs@summithrmc.com

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