Open Roles at DHL Supply Chain Kenya

Role Outline

• The Transport Lead is responsible for overseeing daily transport operations to ensure the safe, compliant, cost-effective and efficient movement of goods. The role leads transport teams, manages fleet performance, ensures adherence to customer service requirements, and drives continuous improvement initiatives that enhance operational performance, safety and productivity.

About the role key duties and responsibilities

• Lead and coordinate daily transport activities to meet customer and business requirements.
• Monitor fleet utilisation and optimise vehicle routing, load planning and vehicle allocation.
• Maintain strong relationships with internal and external stakeholders.
• Monitor driver progress and address unforeseen challenges or deviations from plan promptly.
• Use transportation management systems and tracking tools to monitor shipments and vehicles in real time.
• Ensure on-time collection and delivery of shipments.
• Resolve operational issues and service disruptions promptly.
• Supervise transport controllers, planners, drivers and support staff.
• Conduct daily operational briefings and performance reviews.
• Develop employee capability through coaching, mentoring and training.
• Promote a positive safety culture and employee engagement.
• Ensure service levels meet or exceed contractual customer expectations.
• Oversee vehicle availability, utilization, maintenance and compliance.
• Monitor transport costs, including fuel, maintenance, labor and subcontractor expenses.
• Identify cost-saving and productivity opportunities without compromising safety or service delivery.
• Manage the performance of transport-related suppliers and contractors.
• Ensure compliance with transport legislation, road safety regulations and company policies.
• Ensure drivers hold valid licenses and permits and complete required training.
• Ensure loads depart within the agreed dispatch window and control delivery documents, keys, GPS devices, fuel cards and mobile phones.
• Coordinate resolution of delivery issues with customer service and relevant stakeholders.
• Maintain accurate transport records and operational documentation.

About you

• Diploma or degree in Logistics, Supply Chain Management or a related field; relevant professional qualification.
• 3-5 years of transport/logistics operations experience, with demonstrated responsibility for coordinating teams, resources and daily service delivery.
• 3-5 years in a transport logistics, supply chain or FMCG environment.
• Practical experience in dispatch planning, route and load optimization, fleet utilization, driver monitoring, transport scheduling, TMS/tracking tools, customer service and operational issue resolution.
• Experience supporting Kenya-based transport operations and applicable local road transport requirements.
• Fluent written and spoken communication.

go to method of application »

Role Outline

• This role is intended to recruit qualified HGCV drivers who will solely be deployed for night shunting operation at DHL client (KBL)  site, Safe, efficient, and timely loading  of products  at KBL site, timely docking trucks at  the loading bay, shunting loaded trucks to  Kasarani, using heavy goods  commercial motor vehicle meeting company, client, customer and legislative requirement.

About the role Key duties and responsibilities

• Ensure timely vehicle turn around / Loading time to be within time within the set KPIs.
• Responsible for the vehicle safety and standard quality requirements, including all legal requirements by law.
• Ensure that the vehicle in use is in good condition for delivery and any anomaly is reported in good time for corrective measure.
• Drive DHL company vehicle within the approved routes, practice patience with other road users in a manner that upholds DHL values.
• Ensure you are familiar with the standard operating procedures for loading and offloading at the client site.  This includes ensuring all documentation related to delivery and from delivery are dully filled and signed where necessary and returned to the appropriate offices.
• Exercise care and caution, adhere to traffic laws and regulations while handling DHL fleet both on road and at customer site.
• Timely reporting of all potential risks, near misses, breakdowns and accidents to your immediate supervisors.
• Complete routine vehicle checks and ensure that the vehicle achieves the set target of fuel consumption (Km/L)
• Caution and safety on the road is to be exercised at all times and adhere to the working time directive.
• Representing DSC in a professional manner to customers.
• Adhere to all DSC Health and safety rules and regulations and those of our clients.
• Adhere to document and process flow requirements for trucks entry, loading and exiting customer site.
• Adhere to all DCT requirements and filling all trips on tramm mobile.
• Timely exit loaded trucks to Kasarani as when directed by executors to efficiently manage TAT.
• Any other duties assigned to me.

About you

• O level school certificate
• HGV Driving license
• Minimum 3 yrs driving experience
• Flexibility to work shift patterns and odd days.
• Ability to work in a physically demanding environment
• English and Kiswahili both spoken and written.
• Certificate in Mechanics is an added advantage

What we offer

•  DHL Supply Chain has a truly international, Inclusive, and diverse working environment, with a strong emphasis on values and team-based leadership along with an open and engaging company culture.
• Extensive learning and development opportunities.
• Health insurance cover - Inpatient / Outpatient / Dental / Optical.
• Tools for the assigned tasks and results delivery.