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  • Posted: May 3, 2023
    Deadline: Not specified
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    Google is an American multinational technology company specializing in Internet-related services and products that include online advertising technologies, search, cloud computing, software, and hardware.
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    UX Research Lead

    About the job

    At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.

    Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

    As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.

    The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.

    In Google Search, we're reimagining what it means to search for information – any way and anywhere. To do that, we need to solve complex engineering challenges and expand our infrastructure, while maintaining a universally accessible and useful experience that people around the world rely on. In joining the Search team, you'll have an opportunity to make an impact on billions of people globally.

    Responsibilities

    • Conduct independent research collecting and analyzing user behavior through a range of mixed methods, including lab studies, field visits, interviews, surveys, concept evaluations, etc.
    • Conduct foundational, strategic, and iterative research. Work with stakeholders to formulate research questions and collaborate to draw out insights.
    • Partner closely with cross-functional stakeholders to understand research needs, and craft and execute studies that address priorities in a fast-paced, rapidly changing environment.
    • Drive change by communicating compelling and actionable findings to diverse audiences. Impact product strategy and design through your research. 
    • Deliver business impact by advocating for the user in key business decisions. 

    Minimum qualifications:

    • Bachelor's degree in Computer Science, Human-Computer Interaction, Cognitive Science, Experimental Psychology, Anthropology, Information Science or a related field, or equivalent practical experience.
    • 8 years of experience within User Experience, an applied research setting, or product research and development.
    • Experience in an applied research setting, including experience integrating user research into product designs and strategy.

    Preferred qualifications:

    • Knowledge of a wide range of UX and market research methods and techniques, such as lab-based usability studies, field research, usability inspections, creation of user profiles or personas, participatory design, survey research, experiment design, and statistical analysis.
    • Ability to communicate research results in a clear, concise, and compelling way through written reports and presentations.
    • Excellent leadership, communication, facilitation, and collaboration skills.

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    Software Engineer, Search (English, Swahili)

    About the job

    Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.

    As a Software Engineer, you will help solve difficult and important technical challenges, such as quickly and reliably delivering the best Search experience for local users in Africa. You will create and execute ideas that will better serve relevant and useful information to users, and set goals for how to re-image the entire online Search experience. You’ll build on and contribute to cutting-edge technologies that run Google Search, a product used by billions of users daily. You will collaborate with geographically dispersed teams within Search as well as partner product teams such as Android, Assistant, and YouTube to create an all-encompassing experience. You will use your technical knowledge to identify, build, monitor, maintain and continuously improve features and infrastructure to enable and sustain Google Search success in Africa.

    In Google Search, we're reimagining what it means to search for information – any way and anywhere. To do that, we need to solve complex engineering challenges and expand our infrastructure, while maintaining a universally accessible and useful experience that people around the world rely on. In joining the Search team, you'll have an opportunity to make an impact on billions of people globally.

    Responsibilities

    • Collaborate with Product Management, User Experience, Infrastructure, and other teams to identify opportunities, design, and build new features as well as improve existing features. 
    • Solve difficult and open ended problems.
    • Own end-to-end features from conception to launch.
    • Manage prototyping, live experimentation, iterating on search quality, leveraging and contributing to powerful technologies/infrastructure (e.g., NLP, Machine Learning), and maintenance of signals, models and infrastructure.
    • Collect and analyze the performance of features and platforms, including but not limited to: reliability and latency, customer/ecosystem usage, experiments, and Machine Learning training data.

    Minimum qualifications:

    •  Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering, a related technical field, or equivalent practical experience.
    • Experience in software engineering focusing on developing user facing products.
    • Experience in software engineering, including full stack development.
    • Ability to speak and write in English and Swahili fluently.

    Preferred qualifications:

    • Experience working with distributed systems at scale.
    • Familiarity with Africa market or user expectations.
    • Ability to quickly understand and extend/refactor code written by others.
    • Ability to work with new technology, develop and implement short and long-term creative solutions.
    • Ability to achieve goals in a fast-paced environment and problem solving skills to turn ambiguous problems into clear solutions.
    • Excellent collaborating and people management skills to work within a cross-functional team.

    go to method of application »

    Software Engineer, Android Growth

    About the job

    Mobile technology has been at the forefront of innovation, and the pace of development in this domain has never been greater. Google is committed to bringing amazing experiences to our mobile users. As a Software Engineer, Tools and Infrastructure, you will be at the heart of Google’s engineering process building software that empowers engineering teams to develop and deliver high quality mobile apps and services. We are focused on solving the hardest, most interesting challenges of developing software at scale without sacrificing stability, quality, velocity or code health.

    We ensure Google's success by partnering with engineering teams and developing scalable tools and infrastructure that help engineers develop, test, debug and release software quickly. We impact thousands of Googlers and billions of users by increasing the pace of product development and ensuring our products are thoroughly tested. We are advocates for code health, testability, maintainability and best practices for development and testing.

    Having access to all of Google's platforms and vast compute resources provides a unique opportunity to grow as an engineer. We typically work in small, nimble teams that collaborate on common problems across products and focus areas. As a result, the exposure to this broad set of problems provides diverse technical challenges as well as accelerated career growth.

    As a Software Engineer, you will help solve difficult and technical challenges, such as improving the smartphone experience for Android devices. You will create ideas to serve relevant and useful information to users. You will help build Android, Google Play products, and collaborate with teams such as Search, Assistant, YouTube, and Payments to create an encompassing experience.

    Android is Google’s open-source mobile operating system powering more than 3 billion devices worldwide. Android is about bringing computing to everyone in the world. We believe computing is a super power for good, enabling access to information, economic opportunity, productivity, connectivity between friends and family and more. We think everyone in the world should have access to the best computing has to offer. We provide the platform for original equipment manufacturers (OEMs) and developers to build compelling computing devices (smartphones, tablets, TVs, wearables, etc) that run the best apps/services for everyone in the world.

    Responsibilities

    • Build applications and experiences that will make it more customized for entry-to-mid-tier Android devices globally.
    • Participate in the software feature lifecycle from start to end and collaborate with other Engineers, Product Managers, and User Experience Designers and Researchers who will work with you to develop the user experience.
    • Design, develop, test, deploy, maintain, and enhance software solutions.
    • Review code written by other engineers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency).
    • Participate in, or lead design reviews with peers and stakeholders to decide on the optimal solution.

    Minimum qualifications:

    •  Experience with the Android platform and ecosystem.
    • Experience in one or more of the following programming languages: Java or Kotlin.

    Preferred qualifications:

    • Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.

    Method of Application

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