Vacancies at Aga Khan University Hospital

Position Summary

The AKUH@Home field nurse aims to provide care that is compassionate, safe, ethical, patient- and family-centered, culturally congruent and evidence-based to enhance quality of life, augment accessibility and continuity of care, and improve patient outcome. The position holder will be responsible for providing community based services which include comprehensive nursing assessment, patient advocacy, exquisite care-coordination of medical care teams, routine medication administration and supportive care measures under clinical supervision.

Responsibilities:

• Perform comprehensive patient and environmental assessments related to home health needs
• Develop care plan in consultation with clinician
• Coordinate and implement care delivery while anticipating patient care needs across the continuum, utilizing nursing process (assessment, diagnosis, planning, implementation and evaluation)
• Provide nursing care, administer medication and perform routine clinical procedures (including vital signs, I/V cannulation, access ports, IV drug/fluid administration, phlebotomy, collection and handling of specimens, etc.) according to program policies within the prescribed plan, in the home setting
• Monitor the patient's physiological, physical and emotional response to treatment and identify patterns and trends. Able to pick up early warning signs and seek immediate support
• Evaluates patient’s response to plan of care and works in collaboration with the primary clinician to make any needed adjustments
• Support the patient and family (including psychosocial support) through disease progression, symptom management, advanced care planning and life closure, as appropriate
• Identifies learning needs of the patient and families and educates them by adapting to patient and family learning style utilizing the teach-back method.
• Fulfil safety and regulatory requirements: Perform initial and routine safety checks to ensure compliance and to assess and maintain a safe environment for patients, families, and staff in accordance with regulatory and institutional health standards.
• Ensure appropriate handling and disposal of biological and hazardous specimens/materials
• Oversee inventory management and facilitate maintenance of clinical supplies
• Ensure all near-misses, accidents, incidents and complaints are reported and to assist in the timely investigation and closure of same.
• Manage and maintain patient records for each visit

Requirements:

• KRCHN/RN/BScN from a recognized school of nursing or University
• Current licensure with the Nursing Council of Kenya
• Certification in Basic Life Support (BLS)
• Minimum requirement of 2 years’ continuous clinical experience in medical surgical Nursing. Experience in oncology, home care and/or palliative care is preferred

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Responsibilities:

• Receive, verify prescriptions and dispense drugs in a timely manner within approved standards and procedures.
• Contact the physician immediately for inaccuracy and illegibility in a prescription order, document errors and communicate them to the nursing and pharmacy staff
• Verify expiry dates of drugs prior to dispensing medication to patients/customers.
• Check that every label placed on the medications contains the correct patient name, drug, quantity and directions.
• Compound extemporaneous preparations and mix certain intravenous medications as per laid down procedures.
• Counsel patients on drug administration and use of devices for optimum wellness and recovery.
• Receive, return and update drug credits on the system in a timely manner.
• Deliver drug discharges to patients in the ward where applicable
• Communicate out of stock and non-stock effectively and timely to prescriber and nurse and provide alternative choice or make arrangements to order promptly.
• Comply and observe the environmental health and safety measures and regulations by proper handling, storage and dispensation of medications
• Record, monitor and update the expiry list of medications in timely manner.
• Complete documentation of Interventions, Medication errors and Near Miss, Adverse events, Medication queries, Patient complaints or any other incidents and forward to relevant office
• Perform random medication checks daily and Monitor variance levels in your respective satellites.
• Compile daily satellite reports.
• Carry out regular satellite stock-take exercise.
• Report any special indicators allocated.

Requirements:

• Diploma in Pharmaceutical Technology from a recognized institution
• Registered with The Kenya Pharmaceutical Association
• Practicing License from the Pharmacy and Poisons Board.
• 2 year working experience in a busy facility, preferably a hospital
• Valid Basic Life Support Certificate (BLS)

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Job Purpose

To oversee people’s management, inventory management and general warehouse operations.  To link Pharma warehouse and PSCMD by ensuring a cohesive ambient work environment thus providing optimal stock and inventory control mechanisms in line with policies and procedures of the department and institution at large.

Key responsibilities

Medication Management & Use Indicators and Inventory oversight

• Ensure availability of critical and essential medicines in the hospital.
• Monitor supplier pending orders and out of stock items, advise users on alternatives available, look up alternatives using the reference material LEXICOMP and on retained products from the PPB portal and advise PSCMD.
• Ensuring that there are adequate buffer stocks of DDA in the pharmacy and that they are received from the suppliers according to policy and immediately dispatched to the pharmacist at the main pharmacy.
• Working with the chemo pharmacy to ensure regular supply of cytotoxic drugs and following up the special chemo orders with a Leadtime.
• Informing users on the new additions to the formulary and ensuring supply.
• Submit report of fast moving and slow-moving items, dead stock to the chief pharmacist for review and action. Initiate return of slow-moving items back to the vendor.
• Compile reports of out of stock and back in stock items and submit to the manager PSCMD.
• Oversee incineration of expired drugs according to the hospital policy.
• Observing IPSG 3- storage of high alert medication in the stores and ensuring that all the look alike, sound alike and HAMS drugs are properly labelled before leaving the pharmacy stores.
• Monitoring of short expiry, and timely return to vendor and removal of expired drugs as per laid down procedures.

Administration

• Oversee team operations, by ensuring all assigned tasks are performed to the required standard.
• Oversee that the store adheres to the required storage conditions i.e. room and cold storage temperatures.
• Goods are arranged for FIFO (first in first out), FEFO (first expiry first out)
• Goods are stacked as per instructions from the manufacturer.
• Temperature is monitored and recorded twice daily.
• Procedure for storage and handling of hazardous materials is adhered to.
• Receiving medications from vendors and stacking of the same as per laid down policies.
• Accurate issuance of medications to pharmacy satellites

Quality Control

• Ensure drugs supplied adhere to internal/external regulatory bodies for instance PPB.
• Ensure JCIA standards are maintained and adhered to.
• Prompt update of GRN’S
• Regular random stock counts done, and records maintained.
• Expiries and short expiries are closely monitored.
• Conduct weekly random spot check on inventory at pharmacy stores, more so on stocks highly susceptible to variance.
• Ensure that expired items are disposed of as per policy.

Coordination and reporting

• Ensure stores operations are within stipulated time.
• As and when required, improve processes within the warehouse to ensure smooth operation and safe handling of stocks and inventory.
• Coordinate quarterly stock take and monitor stock reconciliation for internal satellites and outreach central store.
• Ensure both PSCMD and Pharmaceutical matters are pre informed for prompt action and if need be escalated to the chief pharmacist/managers

Qualifications and skills required.

• Diploma in Pharmaceutical Technology.
• Bachelor’s degree/Diploma in Purchasing and Supply Chain Management or a related field will be an added advantage.
• Proficiency in MS Office
• Proficiency in MS Excel
• Inventory control systems
• Minimum of 3 years’ work experience in a busy store/warehouse
• Team player with ability to independently make decisions.
• Self-starter with good team leadership skills
• Strong negotiation skills and convincing power
• Ability to resolve issues amicably.
• Good organization and administrative skills
• Must be honest and with high Integrity.

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Key Responsibilities

Immigration Support

• Assist in providing AKDN agencies with necessary information and collaborate with HR business partners to verify the authenticity of paperwork and supporting documents for all immigration related requests.
• Prepare and submit immigration applications through the eFNS portal, including work permits, special passes, dependent passes, re- entry passes, alien registration, and student and internship pass ensuring accuracy and efficiency.
• Maintain records of Immigration statuses for all expatriate staff and their dependents
• Liaise with relevant authorities and departments to ensure timely processing of immigration applications.
• Accompany expatriate staff and their dependents for alien registration exercise.
• Provide administrative support in maintaining compliance with immigration regulations and internal policies.
• Assist in facilitating payment of permits and passes and execution of security bonds for AKU/AKUH expatriate staff/dependents.
• Ensure timely circulation of all invoices from the Department of Immigration and Citizen Services to all relevant stakeholders (AKDN agencies) for processing of payments and security bonds.
• Support and assist in travel, accommodation, and protocol as and when required.

Housing Services Assistance

• Support in sourcing and securing housing accommodation for expatriate staff
• Assist in coordinating housing tours and facilitating the relocation process for new staff members.
• Maintain records of lease agreements and ensure timely processing of rental payments, utility, and service charge fees.
• Collaborate with the Legal department to ensure proper execution of lease agreements.

Guest House Management Support

• Assist in managing guest house bookings and ensuring accommodation meets the required standards.
• Coordinate with the housekeeping staff to maintain cleanliness and orderliness of guest house facilities.
• Monitor utility usage and assist in processing payments for services such as water, electricity and other utility services.
• Maintain records of guest house usage and assist in preparing reports as required.

Medical Insurance Administration

• Assist in the administration of medical insurance for expatriate staff
• Coordinate with the Finance department to ensure timely processing of insurance premiums and claims.
• Dispatch and maintain records of insurance coverage and assist staff with related inquiries.

Stock Inventory

• Assist in monitoring and maintaining inventory levels for office supplies and guest house necessities
• Coordinate with PSCMD to ensure timely ordering and delivery of required items.

Qualifications and Skills Requirements

• Diploma in Business Administration, Law, International Relations, Human Resources or equivalent from a recognized University. A degree will be an added advantage.
• 3 years’ experience in administering and supporting immigration processes.
• Indepth knowledge of navigating the EFNS portal with thorough understanding of the immigration laws and regulations
• Previous experience in AKDN entities is an added advantage
• Ability to work independently and as part of a team
• Self-motivated person with excellent People skills as well as excellent customer care skills
• Ability to meet strict deadlines
• Ability to manage outside duties and balance desk requirements
• Commitment to confidentiality
• Proficiency in ticketing booking system
• Ability to work independently and as part of a team
• Be able to handle pressure and take criticism positively
• Good communication, customer care and people skills
• Self-motivated person who is flexible and approachable.

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Job Purpose:

The Purchase Assistant will support in coordinating purchases within the region, seeking quotations, and preparation of price comparison and follow up on reports.

Key responsibilities:

• Monitor price variances within the E.A region.
• Obtain competitive quotes from various suppliers and recommend or award the order to the supplier with the most competitive prices
• Communicate with end users to clearly understand the requirements of the items required and also keep them informed on the status of their enquiries
• Ensure that users’ requirements are confirmed by way of sign-off on evaluation forms or by email for regional purchase.
• Follow up with suppliers to ensure timely responses on regional requirements and delivery items.
• Provide all the necessary information for approval of a purchase order.  Requirements include comparisons of quotes received with confirmed best price negotiated, availability of item, delivery period
• Inform users of new products
• Arrange periodic meetings with regional institutions
• Carry out negotiations with suppliers
• Assist Capex Team with their daily purchasing process.
• Consolidate import orders for the regional network
• Preparing weekly/periodic enquiries status and price variance reports for each institution and compile quarterly savings reports and other reports as may be required.
• Carry out other responsibilities as assigned by the department supervisor/manager

 Qualifications and skills requirements:

• Bachelor’s degree in Purchasing and Supply Chain, or a business-related field.
• Registration & membership in good standing with the Kenya Institute of Supplies Management (KISM); and in possession of a valid/current practicing licence.
• Minimum of 2 years’ work experience in a supervisory level in a purchasing and/or warehouse function
• Ability to work in team
• Excellent customer service skills
• Attention to detail
• Trustworthy and Dependable
• Knowledge of warehousing/stocking