Vacancies at Dalberg

Roles we welcome

• Interns
• Consultants
• Senior Consultants
• Project Managers
• Portfolio Manager / PMO

Ideal qualifications

This is an open call across all levels and welcomes applicants with varied backgrounds. Strong candidates may have:

• Professional experience in communications, consulting, media, design, global development, or a related field
• A creative mindset and the ability to communicate compellingly in both written and visual formats
• Experience managing complex processes and delivering high-quality outputs under tight timelines
• Fluency in written and spoken English (Nordic languages, French, or Spanish are a plus)
• Working proficiency in Microsoft Office, specifically PowerPoint and Excel
• Experience running social media campaigns and analyzing performance data
• Skills in Adobe Illustrator, Photoshop, or InDesign
• Experience with WordPress, Squarespace, or similar platforms
• Understanding of SEO best practices

We encourage applications from all qualified individuals, regardless of age, gender identity, sexual orientation, race, ethnicity, religion or belief, disability, marital or parental status, socio-economic background, or any other aspect of identity or lived experience.

PROJECTS YOU COULD IMPACT

“What You’ll Do”

• Develop and implement communication strategies for global development initiatives
• Collaborate with clients and partners to design impactful campaigns
• Create compelling content across digital and print platforms
• Support facilitation of workshops and global convenings

go to method of application »

ABOUT YOU

Our insights and knowledge are a key part of the value proposition we bring to our clients and of the impact we can have in the world. The Knowledge, Insights and Client Support (KICS) team is a core part of our Global Shared Services team; it is focused on harnessing this knowledge and helping to extract insights from our projects around the world. In doing so, the KICS team helps our teams to improve our client service delivery, strengthen our business development, and ultimately contribute to the social impact and development sector as a whole by sharing our knowledge and insights externally and internally.
The KICS Coordinator plays a critical role in ensuring the effective management and operation of Dalberg’s knowledge systems, vendor relationships, and data processes. They focus on maintaining and improving our systems, ensuring compliance with organizational expectations, supporting staff with responsive and proactive assistance, and contributing to strategic initiatives alongside other KICS team staff.

WHAT YOU WILL DRIVE

The KICS Associate is a key member of Dalberg’s Global Knowledge Insights and Client Support team.
Reporting to the KICS Manager, the coordinator will oversee and manage the daily operations of the Knowledge Insights and Client Support team, a team of 3-5 globally located staff. The individual will:

• Design, build, and embed AI-enabled processes and tools across KICS workflows (40%)
  • Design AI-enabled processes and identify automation opportunities across consulting delivery, business development, and knowledge management workflows.
  • Collaborate with the AI team to develop and refine AI tools, integrating knowledge layers and serving as KM subject matter expert in testing and iteration.
  • Drive adoption and implementation of AI initiatives, including launches, user training, and embedding tools into day-to-day workflows.
• Support the strengthening and formalization of practice area networks (25%)
  • Implement our formalized support structures around Practice Areas (PA) and set norms for baseline activity, data sharing and reporting, while creating the infrastructure for quarterly performance reporting aligned with global finance data. 
  • Work closely with PA Managers (and PA leads) to ensure that they have the information accessible and templates available for them to build strong collateral for their Practice Areas
• Strengthen and structure Dalberg’s approach to business development, client services and client feedback (25%)
  • Manage and update all core business development collateral (e.g., introductions to the firm, key statistics, etc.) and ensure that they are readily accessible for business development purposes 
  • Implement our formalized support structures around CST and help to ensure that norms for baseline activity are met
• Strengthen all Dalberg KICS systems, manage vendors and processes (10%)
  • Drive core processes to ensure that baseline requirements around knowledge capture are being met (e.g., at the end of a project) 
  • Provide training and onboarding to staff on their responsibilities as knowledge and insight champions 
  • Automate knowledge and business development processes where possible and find efficiencies in cross-operational processes. 
  • Conduct quality and consistency audits and propose improvements to all current KICS content and system assets by working closely with the wider Operations team currently responsible for these assets, including a bi-annual audit of all databases which feeds into the SAR process for all staff.

ABOUT YOU

To succeed in this role, you need to have:

• Experience in working with knowledge management tools, platforms, or databases.
• Demonstrates familiarity with content management systems (CMS), document repositories, and collaboration platforms such as SharePoint, Confluence, or similar.
• Hands-on experience using AI tools (e.g., ChatGPT, Claude, Copilot) and automation platforms (e.g., Zapier, Power Automate) to improve operational processes.
• Experience with prompt engineering, configuring AI agents (e.g., custom GPTs, AI assistants, retrieval-augmented workflows), and building prompt libraries to support team workflows; ability to train and coach consultants on effective AI use is a plus.
• Proficiency in data organization, cataloging, and tagging. 
• Strong communication skills both written and oral; experience in running training sessions or workshops is a plus. 
• Ability to train and coach consultants on effective AI use.
• Demonstrates strong analytical skills for organizing, synthesizing, and structuring large volumes of information. 
• Demonstrates a commitment to fostering a culture of learning and knowledge sharing within an organization. 
• Demonstrates adaptability and eagerness to learn new tools and technologies.

Successful candidates will also demonstrate the following experience and qualifications:

• Minimum a Bachelors Degree in a related field. Technical degree (e.g., Computer Science, Information Systems, Data Science) or demonstrated technical proficiency preferred.
• Minimum 2 year of experience in knowledge management, information systems, or a related field.

go to method of application »

ABOUT YOU

Our insights and knowledge are a key part of the value proposition we bring to our clients and of the impact we can have in the world. The Knowledge, Insights and Client Support (KICS) team is a core part of our Global Shared Services team; it is focused on harnessing this knowledge and helping to extract insights from our projects around the world. In doing so, the KICS team helps our teams to improve our client service delivery, strengthen our business development, and ultimately contribute to the social impact and development sector as a whole by sharing our knowledge and insights externally and internally.
The KICS Coordinator plays a critical role in ensuring the effective management and operation of Dalberg’s knowledge systems, vendor relationships, and data processes. They focus on maintaining and improving our systems, ensuring compliance with organizational expectations, supporting staff with responsive and proactive assistance, and contributing to strategic initiatives alongside other KICS team staff.

WHAT YOU WILL DRIVE

The KICS Coordinator is a key member of Dalberg’s Global Knowledge Insights and Client Support team.
Reporting to the KICS Manager, the coordinator will oversee and manage the daily operations of the Knowledge Insights and Client Support team, a team of 3-5 globally located staff. The individual will:

• Maintain and manage knowledge and insight systems (30%)
  • Oversee the functionality, updates, and enhancements of knowledge management systems, ensuring they meet the needs of staff globally. 
  • Manage user access, troubleshoot technical issues, and ensure seamless integration with other organizational tools. 
  • Conduct regular audits to ensure data accuracy, consistency, and compliance with organizational policies. 
  • Collaborate with the AI Consultant to identify and implement improvements to existing systems.
  • Track Dalberg’s business development accounts and procurement platforms, ensuring opportunities reach the right teams.
  • Coordinate contract renewals, procurement processes, and vendor evaluations to maintain high-quality service delivery.
• Support standard KICS processes across the firm (30%)
  • Support the management of practice areas, client service teams, and the administration of client surveys. 
  • Ensure the smooth rollout and adoption of AI tools, including training and ongoing support for staff. 
  • Facilitate the implementation of standardized processes to enhance consistency and efficiency across teams. 
  • Ensure regular updates to organizational data repositories, ensuring relevance and accuracy. 
  • Pull and prepare reports on system usage, compliance metrics, and other performance indicators for leadership review. 
  • Support the preparation of dashboards and visual reports to track progress against KICS team goals.
• Staff knowledge support (30%)
  • Act as a responsive and reliable resource for staff queries related to knowledge systems, tools, and processes. 
  • Serve as contact person and liaison between other operations functions and systems at Dalberg.
  • Provide guidance and troubleshooting support, escalating issues to technical teams or vendors as needed. 
  • Support business development teams by providing past project information and assisting with proposal logistics and administration.
  • Develop and maintain a library of FAQs and guides to empower staff to use systems effectively.
• Contribute to special projects and strategic initiatives (15%)
  • Contribute to and manage special projects that advance the strategic objectives of the KICS team. 
  • Collaborate with cross-functional teams to pilot and implement new systems or initiatives. 
  • Assist in designing and executing new processes that drive innovation and efficiency.

ABOUT YOU

To succeed in this role, you need to have:

• Proficiency with knowledge management systems, content management platforms, or data repositories. Hands-on experience using AI tools (e.g., ChatGPT, Claude, Copilot) and automation platforms (e.g., Zapier, Power Automate) to improve operational processes.
• Demonstrates a strong knowledge of Excel and other data analysis tools; familiarity with workflow automation tools (e.g., Zapier, Power Automate) or reporting and visualization tools (e.g., Power BI, Tableau) is a strong plus.
• Demonstrates exceptional attention to detail and ability to manage multiple tasks and priorities. 
• Demonstrates strong process orientation with a focus on efficiency and compliance.
• Demonstrates excellent communication skills and the ability to work collaboratively across teams. 
• Strong customer service orientation and responsiveness to staff needs.
• Demonstrates a proactive attitude with a focus on continuous improvement. 
• Eagerness to learn and adapt to new systems and processes. 
• Commitment to maintaining high standards of professionalism and reliability.
• Comfortable working across time zones in a highly international, collaborative environment.
• Successful candidates will also demonstrate the following experience and qualifications:
• A bachelor’s degree in a relevant field related to data (e.g., Information Systems, Data Science, Statistics), development (e.g., International Development, Public Policy, International Relations), or business and management (e.g., Economics, Business Administration, Operations Management).
• 0-1 year of experience in systems management, vendor management, knowledge management, or related operational roles, or demonstrated experience through internships and academic projects.

go to method of application »

ABOUT YOU

Dalberg Advisors is looking to hire a Contract Administrator/ Paralegal to provide support across the legal, contracting, and finance functions. The role supports the review and management of commercial agreements, maintains accurate contract and IP records, and ensures contracting processes (intake, approvals, execution, and storage) are timely, consistent, and well-coordinated, escalating legal issues to counsel as appropriate.

EXPERIENCE & SKILLS REQUIRED

Key Skills

• Strong commercial contract support and negotiation skills, with the ability to engage constructively with counterparties and reach balanced, pragmatic outcomes within approved parameters 
• Sound judgment in spotting legal and commercial risk, applying playbooks, and knowing when to escalate to counsel or management 
• Excellent prioritisation skills, with the ability to manage competing deadlines and focus on what matters most 
• Clear and confident written communication, including explaining contract process and key terms to non-legal stakeholders 
• Highly organised and detail oriented, with strong follow-through on admin and process 
• Ability to work independently while staying closely aligned with relevant teams 
• Practical, business minded approach rather than a purely academic or theoretical one 
• Fluency in English 

Educational Qualifications

• Paralegal qualification, law degree, or equivalent practical experience in commercial contracting and legal operations 
• Strong grounding in contract principles and practical experience applying them in a business environment

Work Experience 

• 5+ years of experience supporting the review and administration of commercial contracts (or equivalent experience) 
• Experience supporting in-house legal teams or working in a professional services or advisory environment 
• Experience handling contract administration (intake, approvals, signature, contract lifecycle management (CLM) hygiene) alongside substantive contract support 
• Exposure to IP administration and licensing, and data protection, preferred 

WHAT YOU WILL DO AND HOW YOU WILL GROW

Commercial Contracts Review

• Draft, review, mark-up, and administer a range of commercial agreements (e.g., services agreements, NDAs, vendor contracts, licences, and amendments) using approved templates and playbooks, escalating deviations and legal issues as required 
• Identify legal, commercial, and risk issues and propose pragmatic positions 
• Track contracts through intake, review, approval, execution, and storage in the contract lifecycle management (CLM) system or contract repository, ensuring version control and audit-ready records 
• Support contract standardisation, clause libraries, and internal playbooks by capturing learnings from negotiations and maintaining template updates for legal review 

Legal, Contracting, and Finance Support 

• Provide day-to-day support to the finance, legal, and management teams, including managing the contract intake queue, triaging requests, and coordinating internal stakeholders to meet deadlines 
• Coordinate with external counsel and support the management of legal workstreams 
• Maintain contract templates, precedents, and internal guidance materials 
• Track key obligations, deliverables, renewals, and termination dates. 

IP & Legal Administration

• Support IP administration (as applicable) including tracking ownership, licences, and filings, maintaining required documentation, and coordinating with counsel and internal teams on instructions, deadlines, and submissions. 
• Maintain IP registers, contract repositories, and legal records, including ensuring completeness, version control, and audit-ready filing (e.g., executed agreements, notices, approvals, and supporting documentation) 
• Support basic corporate governance and entity administration as required (e.g., maintaining entity records, coordinating signatures/authorisations, supporting routine filings under counsel direction, and supporting company secretarial processes such as partner onboarding and completion documentation, as applicable) 
• Handle general legal administration to ensure processes run smoothly, including matter tracking, invoice processing for external counsel, and maintaining organised, searchable records, run standard compliance-related processes with appropriate oversight, including (i) conflicts of interest (COI) intake, tracking, and resolution workflow and (ii) third-party vetting/supplier certification in line with applicable anti-bribery policies.