Vacancies at DHL

Role Outline

• The Central Transport Operations Lead is responsible for the strategic planning, coordination, control and continuous improvement of transport operations across multiple sites, regions or customers. The role ensures the safe, cost-effective, compliant and efficient movement of goods while achieving service-level targets.

About the role key duties and responsibilities

• Oversee daily transport operations across the assigned network.
• Monitor fleet utilization and optimize vehicle routing, load planning and vehicle allocation.
• Optimize vehicle allocation to maximize capacity utilization.
• Ensure timely dispatch and delivery of customer orders.
• Use transportation management systems and tracking tools to monitor shipments and vehicles in real time.
• Ensure on-time collection and delivery of shipments.
• Resolve operational issues and service disruptions promptly.
• Monitor fleet performance, availability and utilization.
• Drive initiatives to improve vehicle productivity and reduce downtime.
• Monitor fuel consumption and driver productivity.
• Promote a positive safety culture and employee engagement.
• Ensure service levels meet or exceed contractual customer expectations.
• Ensure adherence to transport regulations, axle-load requirements and road safety standards.
• Ensure fleet compliance with regulatory and company standards.
• Identify cost-saving opportunities without compromising service delivery.
• Manage transport-related supplier and contractor performance.
• Ensure compliance with transport legislation, road safety regulations and company policies.
• Ensure driver compliance with licensing, permits and training requirements.
• Ensure loads leave within the agreed dispatch window and control delivery documents, keys, GPS devices, fuel cards and mobile phones.
• Coordinate resolution of delivery issues with customer service and relevant stakeholders.
• Support team performance, workload balancing and achievement of individual development objectives.

About you

• Degree/Diploma in Logistics and supply chain.
• Experience in fleet utilization, routing, load planning, vehicle allocation, dispatch, delivery control, transport exceptions, TMS/tracking tools, fuel monitoring, driver productivity and supplier performance.
• 10 years in logistics; transport or supply chain industry exposure required.
• Working knowledge of structured problem solving, performance reporting and continuous improvement methods.
• Supply chain, transport or logistics industry experience, with practical exposure to customer service and distribution operations.
• National business knowledge and the ability to work effectively across diverse cultural and stakeholder environments.

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Role Outline

• The Transport Administrator provides administrative and operational support to transport operations, ensuring efficient coordination of vehicles, drivers, documentation, compliance and reporting. The role supports smooth day-to-day transport activities, service delivery and cost-control objectives.

About the role key duties and responsibilities

• Coordinate daily transport activities.
• Ensure transport records are complete, accurate and properly filed.
• Maintain documentation for audit and compliance purposes.
• Track vehicle licensing, insurance and permit renewals.
• Assist in managing driver’s timesheets and payroll inputs.
• Update fleet databases and transport management systems.
• Ensure compliance with transport regulations and company policies.
• Monitor fleet performance, availability and utilization.
• Identify discrepancies and escalate them for resolution.
• Support investigations into accidents and transport incidents.
• Promote a positive safety culture and employee engagement.
• Track traffic violations, fines and corrective actions.
• Generate daily, weekly and monthly transport reports.
• Ensure fleet compliance with regulatory and company standards.
• Monitor axle-load and weighbridge compliance requirements.
• Track traffic violations, fines and corrective actions.
• Ensure compliance with transport legislation, road safety regulations and company policies.
• Ensure driver compliance with licensing, permits and training requirements.
• Support dispatch control and manage delivery documents, vehicle keys, GPS devices, fuel cards and mobile phones.
• Coordinate communication on delivery issues with customer service and relevant stakeholders.
• Support team performance, workload balance and achievement of personal development objectives.

About you

• Diploma or degree in Logistics, Supply Chain Management or a related field; relevant professional qualification.
• 2-5 years in logistics, transport administration or a related operational environment.
• Proven transport administration or dispatch experience, preferably within the logistics industry.
• Experience coordinating daily transport activities, maintaining transport and driver records, tracking compliance renewals, updating fleet databases or TMS, preparing reports, supporting payroll inputs and escalating discrepancies.
• Experience supporting Kenya-based transport operations and applicable local road transport requirements.
• Fluent written and spoken communication.