Vacancies at PCEA Kikuyu Hospital

Job Purpose

The senior mortician is responsible for overseeing all funeral home and mortuary operations, ensuring that human remains are handled with dignity, safely, and in compliance with the law. The jobholder leads the mortuary team, upholds professional and ethical standards, and provides compassionate support to bereaved families.

Key Responsibilities

Leadership and operations

• Oversee the receipt, identification, labelling, admission, storage, transport, and release of bodies in line with SOPs and legal requirements.
• Assign daily duties to mortuary staff, mentor them, and appraise their performance.
• Lead monthly departmental meetings to review operations and resolve challenges.
• Take part in annual budget planning and manage procurement and stock of supplies, coffins, and hearse materials.

Quality, compliance, and documentation

• Supervise embalming, dressing, and cosmetic preparation of the deceased for viewing, funerals, and post-mortems.
• Facilitate the mortuary to always be clean, organized, safe, and fully functional for staff and visitors.
• Keep accurate records of mortuary services, client communications, payments, and post-mortem activities.
• Submit daily, monthly, and annual reports to hospital management and regulatory authorities.
• Ensure compliance with legal and medico-legal requirements, including police investigations and post-mortems.
• Take part in internal and external audits and use the results to improve services.
• Review, update, and implement funeral home SOPs as health, safety, and legal rules change.

People, families, and services

• Train and mentor the mortuary staff and interns.
• Give confidential, compassionate guidance to families, especially in sensitive and legal cases.
• Promote funeral home services, including hearse services and coffin sales, ethically to grow revenue.

Qualifications and Experience

• Diploma in Mortuary Science from a recognized institution.
• Recognized certification in embalming, mortuary management, or post-mortem care from an accredited institution.
• At least three (3) years of relevant experience, including supervising mortuary staff.

Skills and Attributes

• Competence in embalming, dressing, reconstruction, and cosmetic preparation of the deceased.
• Ability to lead and guide a team to follow standards.
• Empathy and composure when supporting grieving families and handling traumatic or medico-legal cases.
• Strict confidentiality and high ethical standards.
• Sound judgement and problem-solving.
• Strong record-keeping, reporting, and documentation skills.
• Clear, respectful communication with families, staff, police, and other external partners.

Why Join Us:

• Opportunity to contribute to a meaningful cause in healthcare
• Work in a supportive, mission-driven environment

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Job Purpose

The biomedical engineer in charge will keep all hospital medical equipment safe, reliable, and working efficiently. The role leads maintenance, repairs, and technical oversight and gives expert advice on new medical devices. It also ensures the hospital meets safety and regulatory standards.

Key Responsibilities

 Maintenance oversight

• Plan, coordinate, and supervise preventive and corrective maintenance of medical equipment.
• Inspect and verify repair work to make sure it meets quality, technical, and safety standards.
• Track equipment performance and maintenance costs, then recommend repair, refurbishment, replacement, or disposal.
• Find recurring faults and put corrective actions in place to reduce downtime.

Equipment management

• Coordinate procurement, installation, testing, and commissioning of new medical equipment.
• Supervise vendors, contractors, and service providers to ensure quality, safety, and contract compliance.
• Evaluate new technologies, upgrades, and replacement plans.
• Train clinical and support staff on safe use, care, and basic troubleshooting of equipment.

Reporting, inventory, and compliance

• Prepare and submit maintenance reports, service records, costs, and equipment status updates.
• Keep an up-to-date inventory of spare parts, tools, and critical components.
• Request generator fuel and other consumables, and keep the related records accurate.
• Ensure compliance with safety standards, manufacturer guidelines, and regulatory requirements.

Qualifications and Experience

• Bachelor's degree in biomedical engineering from a recognized institution.
• Registration with the Association of Medical Engineering of Kenya.
• Valid practicing license.
• At least six (6) years of relevant experience, including at least three (3) years in a supervisory role.

Skills and Attributes

• Hands-on skill in installing, calibrating, servicing, and repairing medical equipment.
• Ability to diagnose and fix faults in diagnostic, therapeutic, and life-support devices.
• Ability to read technical manuals, biomedical diagrams, and electrical schematics.
• Leadership skills to guide technologists and coordinate contractors.
• Clear communication with clinicians, nurses, administrators, and suppliers.
• Quick, calm response to urgent equipment breakdowns.
• Strong organization and time management.
• Commitment to patient safety and continuous professional development.

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Job Purpose

The role leads the hospital's marketing, communication and business development agenda to strengthen institutional visibility, reputation, stakeholder engagement, and sustainable growth. It provides strategic leadership for marketing, communication, public relations, customer experience, partnerships, and resource mobilization, and builds lasting relationships with patients, communities, corporates, donors, insurers, and other key stakeholders.

Key Responsibilities

Marketing, Communication, and Public Relations Management

• Develop and implement integrated marketing, communication, and public relations strategies that strengthen the hospital's brand, market positioning, visibility, and reputation.
• Serve as the primary liaison for hospital communication, coordinating publications, press releases, media advisories, and conferences.
• Enhance the hospital's visibility through print, broadcast, and digital media, including media relations and social media.
• Monitor market trends, media coverage, and public perception, and advise management on opportunities and reputational risks.

Business Development and Resource Mobilization

• Lead the business development agenda by identifying new markets, service opportunities, and revenue streams.
• Develop and maintain strategic relationships with corporates, insurers, donors, development partners, faith-based organizations, and community groups.
• Lead resource mobilization, including fundraising campaigns, sponsorships, grants, and strategic partnerships.
• Develop business proposals, partnership concepts, and sponsorship packages, and track leads, conversions, and revenue opportunities.

 Stakeholder and Customer Experience Management

• Oversee the resolution of escalated patient and client complaints and provide strategic direction on customer experience.
• Serve as the focal point for major media engagements.
• Build effective relationships with the church, community, government institutions, media, corporate clients, and insurers.

Leadership and Performance Management

• Lead, supervise, and mentor the marketing and public relations manager, corporate affairs and communications officer, and customer experience officer.
• Develop and manage departmental budgets, ensuring prudent use of resources and accountability.
• Prepare timely departmental reports, including performance, business development, campaign, and stakeholder engagement reports.

Spiritual Leadership and Institutional Culture

• Provide visionary spiritual leadership that upholds and models the hospital's Christian values.
• Promote spiritual well-being among staff, patients, and the community.

Qualifications & Experience

• A minimum of a bachelor's degree in marketing, business administration, public relations, communications, strategic management, or a related field from a recognized institution.
• Must be a member of the Public Relations Society of Kenya (PRSK) or the Kenya Union of Journalists (KUJ) with good standing.
• Must hold a valid practicing license.
• A minimum of six (6) years of relevant experience, with three (3) in a supervisory capacity.

Technical and Behavioral Skills

• Practical knowledge of media engagement, including handling press queries, interviews, and crisis communication.
• Creativity in marketing campaigns, branding, and enhancing institutional visibility.
• Proficiency in digital communication, including social media management, content creation, and online campaigns.
• Confidence in public speaking and representing the hospital at external forums.
• Negotiation and influencing skills to secure support, partnerships, and collaboration.
• Team leadership abilities, including supervision, motivation, and mentorship of staff.
• High cultural sensitivity, integrity, and commitment to the hospital's values and reputation.

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Job Purpose

The role implements marketing initiatives that promote the hospital's services, strengthen its brand presence, and support business growth. It creates and manages content across digital and traditional platforms, coordinates campaigns and events, fosters partnerships with stakeholders, and ensures effective communication that enhances the hospital's visibility, reputation, and stakeholder engagement.

Key Responsibilities

Digital and Marketing Operations

• Manage digital media platforms by creating engaging content, responding promptly to comments and inquiries, and ensuring consistent representation of the hospital's brand.
• Develop and maintain a content calendar, working with department heads to generate accurate and timely content.
• Lead digital marketing initiatives, including managing the hospital's website, running online campaigns, and tracking analytics.
• Design and produce brochures, posters, infographics, and digital creatives to promote hospital programs and services.
• Organize and coordinate marketing events, promotional activities, and awareness campaigns.

Stakeholder Engagement and Business Development

• Support business development by onboarding new insurance providers and corporate partners, ensuring accurate documentation and smooth integration of services.
• Build and maintain positive relationships with insurance companies and corporate organizations.
• Assist in the development and execution of marketing strategies aligned with the hospital's institutional goals.

Quality, Compliance, Administration, and Reporting

• Ensure all marketing content complies with hospital standards, branding guidelines, and professional communication protocols.
• Conduct market research and gather patient and partner feedback to evaluate campaign effectiveness.
• Prepare weekly, monthly, and annual marketing reports, including performance metrics and return on investment analysis.
• Maintain an organized media database and records of campaigns, budgets, and analytics.
• Train and guide staff on social media, digital marketing best practices, and content creation.

Spiritual Leadership and Institutional Culture

• Provide visionary spiritual leadership that upholds and models the hospital's Christian values.
• Promote spiritual well-being among staff, patients, and the community.

Qualifications & Experience

• A minimum of a diploma in marketing, advertising, communication and business studies, media, public relations or mass media from a recognised institution.
• A minimum of three (3) years of relevant experience, with at least one (1) year in healthcare.

Technical and Behavioral Skills

• Knowledge of marketing and brand management strategies to strengthen institutional visibility.
• Proficiency in digital marketing, including SEO, SEM, social media, email campaigns, and content management.
• Ability to use customer relationship management (CRM) systems and web analytics tools.
• Skills in market research, consumer insights, and data analysis.
• Strong project management, reporting, and performance monitoring capabilities.
• Effective written and oral communication, with strong presentation, networking, and negotiation skills.
• Creativity, innovation, and adaptability in developing campaigns and promotional materials.