Vacancies at Synkron International

Role Overview

• The Junior Trainer is responsible for supporting the design, coordination, delivery, assessment and continuous improvement of technical training programs delivered through the Synkron Training Center. Working under the direction of the Training Specialist, the role supports the full training lifecycle across Synkron's core technical disciplines, including industrial automation, electrical systems, mechanical systems, mechatronics, instrumentation and controls, equipment maintenance, troubleshooting and related engineering capabilities.
• The Junior Trainer delivers classroom, practical, virtual and field-based training; supports curriculum and training material development; facilitates trainee assessments; maintains learning records; supports LMS administration; prepares training equipment and laboratories; and assists in monitoring the effectiveness of training interventions.
• This is a developmental technical training role. The Job Holder is expected to progressively build the technical depth, facilitation capability and training management competence required to independently manage increasingly complex training programs – supporting internal Synkron engineers, client technical teams, partner engineers and external trainees, and contributing to positioning the Synkron Training Center as a high-quality regional centre for industrial and engineering capability development.

Key Responsibilities

• Technical Training Delivery: Support and deliver structured technical training under the guidance of the Training Specialist through classroom instruction, hands-on practical sessions, technical demonstrations, equipment-based and simulation-based learning, virtual/hybrid sessions and field or client-site training, across areas including industrial automation, PLC programming, electrical and mechanical systems, mechatronics, instrumentation and controls, equipment installation, maintenance, diagnostics and fault-finding.
• Training Preparation & Facilitation Support: Ensure training materials, presentations, equipment, training kits, rooms and laboratories are ready and current ahead of each session; support the Training Specialist in delivering complex or advanced programs; and progressively facilitate assigned modules independently, including one-on-one coaching for trainees needing extra support.
• Curriculum & Training Content Development: Support the development and version-controlled maintenance of technical curricula, manuals, facilitator guides, trainee workbooks, presentations, practical exercises, troubleshooting guides, SOPs, assessment tools and question banks, and recommend improvements based on trainee feedback and technical developments.
• Trainee Assessment & Competency Evaluation: Administer pre- and post-training, knowledge, practical and competency assessments; mark and record results accurately; provide constructive feedback; identify trainees needing additional coaching or remedial training; and support analysis of competency gaps.
• LMS & Digital Learning Administration: Support administration of learning programs through Zoho Learn, Zoho Trainer Central and other approved platforms – uploading and maintaining training materials, courses, assessments and trainee records, monitoring participation and completion, and assisting in converting classroom content into digital learning materials.
• Training Laboratory, Equipment & Practical Learning Support: Set up, test and safely operate PLC kits, simulation, electrical, mechanical, instrumentation and demonstration equipment; conduct basic maintenance and routine checks; maintain equipment registers; and ensure practical training areas remain organised, safe and ready for use.
• OEM, Certification & Internal/Client Training Support: Support training programs associated with OEM partners (Siemens, Danfoss, Heuft and others), assist with certification tracking, participate in OEM technical training to build trainer capability, support the development of internal Synkron engineers and technical teams, and support client and external training delivery including onsite sessions at client facilities.
• Training Coordination, Effectiveness & Compliance: Work closely with the Training Specialist and Academy Administrator on calendars, schedules, attendance, records and reports; collect trainee feedback and support post-training reviews and continuous improvement; and ensure all training activities comply with applicable health and safety requirements.

Requirements

Education Requirements

• Bachelor's degree or diploma in Mechanical Engineering, Electrical Engineering, Mechatronic Engineering, Automation Engineering or a related field.
• Professional certifications in automation or industrial systems are highly preferred.
• OEM certifications (Siemens, Danfoss, etc.) are strongly preferred.

Experience

• 1–3 years' experience in engineering, industrial automation, maintenance, technical support, field service, technical training or a related technical environment.
• Experience in industrial automation environments preferred.
• Experience in PLC programming, automation systems, or industrial controls preferred.
• Experience delivering technical training is strongly preferred.
• Experience working with manufacturing or industrial clients preferred.
• Experience working with OEM automation equipment preferred.

Technical Requirements

• Basic-to-intermediate knowledge of industrial automation systems, PLC programming and troubleshooting, electrical systems fundamentals, and mechanical and mechatronic systems.
• Working knowledge of industrial instrumentation and controls, and equipment installation and commissioning fundamentals.
• Ability to apply engineering diagnostics and fault-finding techniques in a practical training context.
• Technical training and facilitation skills, including practical demonstration and technical presentation skills.
• Ability to develop training materials, administer assessments and maintain accurate technical documentation.
• Working knowledge of LMS administration (Zoho Learn and Trainer Central exposure preferred).
• Ability to track training data and prepare basic reports.
• Ability to set up training equipment and coordinate training logistics.
• Strong health and safety awareness in equipment handling and practical training delivery.
• Ability to explain technical concepts clearly, logically and practically to trainees with different levels of knowledge and experience.

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Role Overview

• The Academy Administrator is responsible for coordinating the day-to-day administrative operations of the Synkron Training Center and ensuring a professional, seamless and responsive experience for trainees, candidates, clients, trainers and training partners throughout the learning journey.
• The role serves as the primary administrative and client-service coordination point for the Training Center, supporting candidates from initial enquiry and registration through onboarding, training attendance, assessment, certification and post-training follow-up. The Academy Administrator coordinates training calendars, registrations, candidate communication, training logistics, attendance, records, certification documentation, learning-platform administration, client follow-up and general Training Center administration, working closely with the Training Specialist and Junior Trainer so that trainers can focus on high-quality technical delivery.
• As the Synkron Training Center develops its external commercial training portfolio, the role also supports client enquiries, training proposals and quotations, participant registration, payment follow-up, customer feedback, repeat-training opportunities and the maintenance of strong relationships with corporate and individual trainees – making the role central to creating an organized, responsive and high-quality academy experience that strengthens the Synkron Training Center brand.

Key Responsibilities

• Candidate & Trainee Client Service: Serve as the primary administrative contact for candidates and trainees, managing enquiries received through email, telephone, website, walk-ins, training platforms and client referrals, providing accurate course and registration information, and escalating technical or complex enquiries to the Training Specialist.
• Candidate Registration & Training Onboarding: Coordinate the complete trainee registration process – receiving and processing applications, registration forms, candidate information, supporting documents and payment confirmations, confirming eligibility, issuing training confirmations and joining instructions, and maintaining complete and accurate trainee files.
• Training Calendar & Scheduling Coordination: Maintain the Training Center's master training calendar, coordinating course dates, trainer and room availability, laboratory and equipment requirements, client-site sessions, virtual training and OEM programs, avoiding scheduling conflicts and communicating changes promptly to all stakeholders.
• Training Session Administration: Coordinate all administrative requirements before, during and after each training session – confirming participant lists, joining instructions, attendance registers, room bookings and materials before training; supporting check-in, attendance tracking and logistics during training; and coordinating attendance reconciliation, feedback collection, assessment documentation, certificate processing and candidate follow-up afterward.
• Learner Experience & Engagement: Monitor the candidate experience throughout each training program, follow up on absences and missed sessions, maintain professional and responsive communication with trainees, and ensure complaints and concerns are recorded, followed through and appropriately resolved or escalated.
• Client & Corporate Training Coordination: Support corporate clients enrolling employees into Training Center programs, serving as the administrative coordination contact for assigned corporate engagements, coordinating participant nominations, logistics, attendance and certification documentation, and maintaining records to support repeat business and relationship management.
• Training Records, Certification & LMS Administration: Maintain accurate and complete Training Center records (participant, registration, attendance, assessment, feedback, completion and certification records), coordinate the administrative certification process, and manage participant profiles, course enrolment, access and reporting within the learning management system.
• Training Logistics, Reporting & General Center Administration: Coordinate logistical requirements for Training Center activities (rooms, materials, refreshments, signage, travel), prepare regular administrative and training reports, manage correspondence and office/training supplies, and support the development and continuous improvement of Training Center administrative SOPs.

Requirements

Education Requirements

• Bachelor's degree or Diploma in Business Administration, Office Administration, Customer Service, Education Administration, Human Resources, Hospitality, Marketing or a related field.
• Customer service or administration certification is an added advantage.
• Training administration or learning-management certification is desirable.
• Digital/LMS administration training is an added advantage.

Experience

• 2–4 years' experience in administration, training coordination, customer service, academy administration, education administration, hospitality, client service or a related role.
• Experience coordinating training programs, workshops, events or learning activities is strongly preferred.
• Experience dealing directly with customers, students, candidates or corporate clients is preferred.
• Experience managing registrations, calendars, records and participant communication is desirable.
• Experience using an LMS, CRM or similar digital platform is an advantage.
• Experience within a technical training centre, professional academy, educational institution or corporate learning environment is an added advantage.
• Experience supporting commercial training or fee-paying programs is desirable.

Technical Requirements

• Ability to manage the full training administration cycle, including candidate registration and onboarding, from initial enquiry through to certification.
• Strong calendar and scheduling management skills, with the ability to coordinate multiple training schedules, candidates, trainers and facilities simultaneously without compromising quality.