Vacant Positions at Healthy U

Main Purpose of the job 

• As Business Intelligence, you will work closely with the CEO to drive reporting solutions based on business goals and objectives, develop new and report on existing performance indicators as well as benchmarking performance at all levels of the organization.
• The holder of the role will assist the business to focus on business process re-engineering efforts and technology enablement to help the business use the data generated in ERP, Order Management Systems (OMS), Point of Sale (POS), Merchandise Planning & Allocations (MP&A), or Ecommerce Platforms (including Mobile) for increased efficiency, revenue growth and intelligent business decision making.
• This role works within the larger team and shares the responsibility for success and profitability by providing services to our internal customers which may include retail, supply chain and procurement, warehouses, business performance dashboard creation, project management, analysis, consulting support, and data analysis.

Key Responsibilities of the role

• Track business performance related to our supplier mapping and recommending process efficiencies and improvements for all brands and their performance. Collaborate with or inform cross-functional stakeholders business reviews.
• Assist in business reviews and set up KPI's for the business functions up to and including suppliers by collecting, analyzing, and monitoring specific information on spend, supplier performance, compliance and other KPIs agreed.
• Generate monthly Key Performance Metrics within two weeks of month end.
• Generate monthly procurement KPIs including but not limited to past due POs, savings, payment terms improvements, processing time, spend by suppliers, departments, geographies, categories.
• Create a strategic approach to data management for the entire business by performing the following tasks:
• Scorecard and performance tracking, performance dashboards, on-going analysis of data.
• Generate monthly logistics KPIs including but not limited to report on Purchase Price Variance (PPV) and Cost of Goods; quantity received discrepancies; on-time deliveries; months of inventory in stock, track freight costs, vendor expedite costs and vendor lead times.
• Generate monthly retail KPIs including size of basket, brand performance, inventory movement, retail shop performance vs operational costs among other agreed metrics.
• Work with department heads to constantly improve the KPIs and metrics
• Research, extract, and connect data to create understanding and analyze data quality and correct or rationalize discrepancies, data screening and prepare analytical reports for management reporting.
• Ensure inventory optimization across all Healthy U locations by ensuring regular review of Minimum & Maximum stock holding positions.
• Design and create communications to utilize the data findings via data visualization and develop business presentations showing data trends and possible solutions to the customer.
• Provide business intelligence to procurement officer for demand planning.
• Examine past and current business trends and research economical and financial developments that affect the organization's buying and inventory holding and use professional judgment to assess the impact of decisions/actions on the business and our customer base from retail data while adhering to data protection standards.

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Main Purpose of the Job

• • Lead and oversee the company's technology strategy, infrastructure, systems, Artificial Intelligence, data and digital transformation initiatives. •
• Ensure technology supports business growth, operational efficiency, customer experience, security and informed decision-making.

Key Responsibilities of the Role

• Define and execute the company's Technology roadmap in line with business strategy and growth objectives.
• Lead the overall ICT, Artificial Intelligence, data, analytics, automation and digital transformation agenda.
• Identify and implement practical technology, Al and automation solutions that improve productivity, efficiency, profitability and customer experience.
• Oversee the design, implementation, maintenance and scalability of the company's IT infrastructure, including servers, operating systems, PCs, software applications, networks, telephones, cloud services and other technology platforms.
• Oversee the effective operation and integration of core business systems, including ERP, POS, CRM, e-commerce and other digital platforms.
• Ensure all technology systems are stable, available, secure and scalable, with robust cybersecurity and data protection measures.
• Lead Al and automation initiatives across Retail, Wholesale, Warehousing, Supply Chain, HORECA and Business Enablement functions.
• Identify opportunities for predictive analytics, machine learning, business intelligence, process automation, demand forecasting, inventory optimisation and customer analytics.
• Establish appropriate data governance, data quality, reporting and analytics standards to ensure accurate and actionable information is available to management.
• Lead the development and improvement of business intelligence, management reporting and predictive analytics capabilities.
• Drive digital transformation and omnichannel initiatives that integrate online and offline customer experiences.
• Partner with business and functional leaders to understand operational challenges and implement practical, scalable and user-friendly technology solutions.
• Evaluate emerging technologies, Al tools, systems and vendors and recommend solutions that provide measurable business value.
• Oversee major technology projects, including system implementations, integrations, upgrades, migrations, automation projects and technology-related business initiatives, ensuring delivery within agreed timelines and budgets.
• Develop and manage the Technology department budget, including technology purchases, projects, licences, support contracts and ongoing operational costs.
• Manage technology suppliers, consultants and service providers and negotiate contracts and service agreements to achieve value for money and appropriate service levels.
• Develop, maintain and enforce technology policies, standard operating procedures, user guidelines, system documentation, licences and records of system changes and upgrades.
• Conduct regular system reviews, audits and risk assessments and ensure timely resolution of identified technology, security and operational issues.
• Prepare and share regular Technology performance and operational reports with senior management, including relevant KPIs, project status, risks and opportunities.
• Lead, manage, mentor and develop the Technology team, including recruitment, performance management, training and capability development.
• Develop departmental objectives and KPIs and monitor performance to ensure the Technology function delivers continuous improvement and measurable business value.
• Promote a culture of innovation, automation, data-driven decision-making and effective technology adoption across the organisation.