Careers at Equity Bank Kenya

Job Purpose:

To coordinate and oversee vendor performance in security-related services, manage security arrangements for corporate events, and provide advanced protection planning and operational support for VIPs and executives and travel security. The role ensures a high standard of security delivery, risk mitigation, and seamless execution of high-profile events and protection missions while mitigating any potential risks or threats

Key Responsibilities

• Coordinate and supervise contracted security service providers (e.g., guarding, surveillance, access control).
• Conduct regular vendor performance audits in line with SLAs and banking security compliance requirements (CBK, PCI-DSS, etc.).
• Manage onboarding, performance reviews, and contract renewals for vendors.
• Investigate vendor service failures or incidents and drive corrective actions.
• Lead end-to-end security planning for Group-wide events such as investor forums,
• CSR launches, Fintech demos, Foundation education scholarship ceremonies, AGMs, and board sessions.
• Conduct event risk assessments and prepare detailed security operation plans.
• Coordinate with Group Communications, Event Planners, and Foundation field offices to ensure secure engagement.
• Oversee deployment of guards, screening equipment, surveillance, and evacuation procedures at events.
• Coordinate secure travel, convoy planning, advance recon of venues, and deployment of Close Protection Officers (CPOs).
• Oversee deployment of guards, screening equipment, surveillance, and evacuation procedures at events, providing clear instructions and supervision during events.
• Monitor crowd behavior and maintain control over access points, ensuring the safety and orderly flow of attendees.
• Develop and implement protection strategies for VIPs, senior executives, and high-risk personnel during travel, public appearances, and site visits.
• Lead protective arrangements during public engagements, media events, or high-risk missions (e.g., visits to post-conflict or rural areas)
• Liaise with national security agencies, intelligence teams, and local authorities to validate threat intelligence and secure movement routes.
• Provide or facilitate Hostile Environment Awareness Training (HEAT) for executives where applicable.
• Provide rapid escalation and coordination in case of threats or emergencies.
• Maintain event and VIP security logs, incident reports, and vendor evaluation records.
• Review and update event and protection SOPs in line with evolving risks.
• Provide monthly and incident-based reports to management on protection operations and vendor performance.
• Serve in back-up/support capacity for preparation of Physical Security Inspection reports for each facility or location inspected.
• Working closely with law enforcement and incident response team
• Regular local travel, including weekend or after-hours duties tied to events or executive schedules.
• Support evacuation planning and drills related to events and executive protection scenarios.

Qualifications

Qualification & experience:

• Bachelor’s degree in security management, Criminal Justice, or a related field.
• Professional certifications in Executive Protection, Event Security, e.g., HEAT.
• Minimum 5 years’ experience in corporate security, vendor management, or VIP < >rotection or security operations in high-profile NGO or diplomatic missions.
• Previous experience in law enforcement, military protective services, or private

Key Competencies & Skills

• Proven ability to manage third-party vendor relationships across multiple services
• Skilled in organizing high-level, large-scale public and private events with security implications.
• Strong communication and interpersonal skills to interact effectively with diverse  stakeholders.
• Strong crisis response, judgment, and discretion handling sensitive executive and
• Foundation engagements.
• Experienced in corporate security for a global/large company.
• Knowledge of security risk assessments.
• Working knowledge of legal contracts, SLA, and contract management

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Purpose of the Role: 

• To lead the identification, assessment, and mitigation of end-to-end supply chain risks to ensure resilience and continuity.
• To align risk management strategies with the 10 Process Centric Teams (PCT’s) in Supply Chain and the 17 principle risk types, while owning risk registers, readiness checklists, and CSTs (Control Self-Assessments) for the department.

Key Responsibilities / Deliverables: 

Supply Chain Risk Governance & Frameworks

• Lead the group-wide supply chain risk framework, ensuring consistent application across 6 subsidiaries (EBCDC, EBKL, EBTZ, EBSS, EBRW, EBUG) and alignment with enterprise risk appetite.
• Establish subsidiary-specific governance committees to escalate risks (e.g., regional disruptions, local regulatory non-compliance).
•  Collaborate with Process-Centric Teams (PCTs); Administration, Procurement, Warehouse & Logistics, etc. to embed risk policies into their workflows.

Risk Identification, Assessment, and Reporting

Enterprise-Wide Risk Assessments

• Conduct group-level risk assessments across all 10 Process-Centric Teams (PCTs), aligning risks to the 17 principle risk types.
• Oversee Control Self-Assessments (CSTs) and Key Risk Indicators (KRIs) tailored to each PCT’s operations.

Risk Register Development & Maintenance

• Develop and maintain Subsidiary-specific risk registers (EBKL, EBRW, etc.) tracking exposures per PCT.
• Consolidated group-wide registers mapping risks across all 6 subsidiaries.
• Ensure registers are updated as per set cadence with mitigation progress.

Monitoring & Challenge

Actively monitor and challenge PCT leaders (Procurement, Logistics, HSE, etc.) on:

• Emerging risks.
• Cross-subsidiary dependencies.
• Validate mitigation plans are actionable, resourced, and time-bound.

Reporting & Escalation

Deliver monthly risk reports to the Head of Supply Chain Governance & Processes, including:

• Heat maps ranking risks by likelihood/impact.
• Subsidiary-specific control gaps.
• Regulatory exposure dashboards.

Incident Management & Scenario Analysis

• Oversee incident response for supply chain disruptions, ensuring root cause analysis.
• Lead scenario planning for subsidiary-specific risks.
• Develop PCT-specific readiness checklists and Control Self-Assessments (CSTs).

Risk in Projects & Change Management

• Provide risk oversight for supply chain initiatives (e.g., outsourcing, nearshoring, digital transformation).
• Embed risk considerations into workflows and strategic decisions (e.g., supplier onboarding, cost vs. risk trade-offs).
• Evaluate risk exposures of prospective procurements 
• Partner with Governance & Processes PCT to develop group-wide risk thresholds for project approvals.
• Track post-implementation risk metrics

Stakeholder Engagement & Culture

• Act as the primary liaison for supply chain risk with internal teams and external partners (suppliers, regulators) on behalf of the Head of Supply Chain Governance And Processes.
• Promote a risk-aware culture through training, workshops, and advisory support for business units.

Qualifications

Experience Must-Haves:

• 8+ years in supply chain risk management, with at least 5 years in a group/regional -level role overseeing multiple countries/subsidiaries/business units.

Proven experience in:

• Developing risk registers, CSTs, and readiness checklists for diverse Process-Centric Teams (PCTs).
• Managing multi-jurisdictional supply chains (e.g., navigating tariffs, sanctions, local compliance).
• Leading risk assessments for procurements (>$[X] threshold) and change initiatives (e.g., warehouse automation).
•  Track record of influencing C-suite stakeholders and subsidiary leadership (e.g. CEO, Procurement Head).

Nice-to-Haves:

•  Experience with specific subsidiaries’ markets; DRC, Kenya, Uganda, Rwanda, Tanzania, South Sudan
•  Background in non-supply-chain risk domains (e.g., operational risk, cybersecurity) to address cross-functional exposures.

Academic qualifications and certifications  

Must-Haves:

• 8+ years in supply chain risk management.
• Experience developing risk registers/checklists.

Nice-to-Haves:

• Certifications (CSCMP, CPSM, CRISC).
•  Geopolitical risk analysis experience.

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Role Purpose:

To support in the design, implementation, and maintenance the overarching governance framework for the Group's supply chain operations, ensuring alignment with strategic objectives, risk management principles, and operational efficiency across all subsidiaries and Process-Centric Teams (PCTs).

Key Responsibilities:

• Supply Chain Governance Framework Development: Support in the development and maintenance of a robust governance framework for supply chain processes, including policies, procedures, and standards aligned with organizational objectives and industry best practices.
• Policy & Procedure Development and Management: Lead the creation, review, and update of all supply chain policies, procedures, and guidelines, ensuring they are comprehensive, clear, and easily accessible. This includes supporting the development of policies for all 10 PCTs in supply chain and for all subsidiaries and supporting the development of procedures for these areas.
• Committee Charters and Terms of Reference Development: Support the development of committee charters and terms of reference for supply chain governance bodies and forums, ensuring clarity of purpose, scope, and operational guidelines.
• Standardization & Best Practices: Drive standardization of supply chain policies and systems across the Group, identifying and implementing industry best practices to enhance efficiency and control.
• Contract Governance Support: Support the governance aspects of contract management in supply chain, including the development of policies and procedures related to contract lifecycle, performance monitoring, and compliance with contractual terms.
• Framework Implementation & Adoption: Oversee the effective implementation and adoption of the governance framework across all subsidiaries and PCTs, providing guidance and support.
• Stakeholder Engagement and Advocacy: Collaborate closely with internal stakeholders in internal controls and compliance, risk, audit, corporate governance and legal to ensure the governance framework addresses their needs and concerns.
• Act as an advocate for robust supply chain governance, promoting a culture of compliance and continuous improvement throughout the organization.
• Continuous Improvement: Proactively identify opportunities for continuous improvement within the supply chain governance framework, incorporating lessons learned from audits, risk assessments, and regulatory changes.

Qualifications

Desired Experience and Qualifications.

Number of Years:

• Significant experience advising on legal aspects related to policies.
• Must-have: 3+ years in supply chain management with a focus on governance, compliance, or process improvement roles.
• Ideal: 3+ years in a dedicated supply chain governance framework role.
• Experience in multi-national or multi-subsidiary organizations.

Markets:

• Critical: Experience operating within complex supply chain environments, preferably across multiple geographies.
• Preferred: Familiarity with supply chain landscapes in emerging markets.

Functional Areas:

• Core Governance Functions: Framework development, policy management, procedure development, committee charter development, process standardization, internal controls, and contract governance.
• Supply Chain Expertise: Procurement, logistics, vendor management, inventory management.

Other:

• Systems: Experience with GRC (Governance, Risk, and Compliance) platforms, process mapping tools (e.g., Visio, Aris).
• Certifications: Preferred: Supply Chain Management certification (e.g., CSCP, CPIM), Governance or Risk Management certification (e.g., GRCP, CRM).
• •Languages: English (fluent), French. 

Academic Certifications and Qualifications:

Must-Haves:

• Bachelor’s Degree in Law (LLB) and admitted as an Advocate of the High Court of Kenya.
• Relevant certifications in Supply Chain Management or Governance.

Nice-to-Haves:

•  Master’s Degree (e.g., LLM, MBA with a focus on Supply Chain/Operations).
• Certifications: Professional certifications in Risk Management or Internal Controls.

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Purpose for the Role

The Senior Oracle Developer is responsible for designing, developing, and maintaining integrations between Oracle applications and other enterprise systems. This role ensures scalable, secure, and efficient integration solutions while collaborating with cross-functional teams to meet business requirements.

Key Responsibilities / Deliverables

• Design, develop, and implement integrations between Oracle applications.
• Develop and maintain PL/SQL packages, procedures, and triggers.
• Create and manage REST/SOAP web services to facilitate integration between systems.
• Troubleshoot and resolve integration and functional issues in Oracle applications.
• Optimize the performance of integrations to ensure scalability and reliability.
• Monitor and maintain integration processes to ensure seamless data flow and minimal downtime.
• Work with functional and technical teams to gather requirements and deliver tailored solutions.
• Document integration architecture, design, and functional specifications.
• Prepare technical documentation for integration flows, APIs, and troubleshooting guides.
• Develop customizations in Oracle Fusion products to enhance business workflows.
• Integrate Oracle applications with other Oracle or third-party systems.
• Collaborate with software developers, system analysts, and business users to analyze data requirements.
• Participate in code reviews and ensure adherence to development best practices.
• Mentor junior developers and provide technical guidance.
• Lead and manage integration projects, ensuring timely delivery and quality.

Must-Haves:

• Bachelor’s or master’s degree in computer science, Information Technology, or related field

Nice to Have:

• Oracle Certified Associate (OCA)
• Oracle Certified Professional (OCP)
• Oracle Certified Expert (OCE)
• Oracle Certified Specialist (OCS)
• Java SE 8 Programmer Certification

Qualifications

 Experience

• 6–8 years of hands-on experience in Oracle applications and integrations.
• Experience across financial services and enterprise systems
• Exposure to multi-country operations and cross-functional teams

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THE ROLE PURPOSE (LINK To overall business objectives, eg. arrp) 

The Developer – Recon & Settlements is responsible for designing, developing, and maintaining robust, scalable, and automated reconciliation and settlement systems for Equity Group Holdings. This role supports the Group’s Africa Recovery and Resilience Plan (ARRP) by ensuring operational accuracy, financial integrity, and compliance across multi-country operations. The Senior Developer will work closely with cross-functional teams to deliver modern, API-driven, and analytics-enabled reconciliation platforms.

the KEY responsibilities (DUTIES) 

• Develop and maintain automated reconciliation and settlement systems for banking and financial operations. 
• Build and support microservices and APIs for real-time transaction matching and exception handling. 
• Provide technical expertise in Java and full stack development for reconciliation platforms. 
• Implement and integrate global reconciliation tools (e.g., SmartStream TLM, FIS IntelliMatch, ReconArt, or equivalent). 
• Drive continuous improvement through automation, exception reduction, and straight-through processing (STP). 
• Participate in Agile delivery practices, code reviews, and documentation. 
• Work closely with Finance, Treasury, Operations, and IT to align systems with business needs.

CORE ACCOUNTABILITIES AND DELIVERABLES

• Financial: Ensure accurate and timely reconciliation of high-volume financial transactions; reduce financial exposure due to unmatched items. 
• Processes: Deliver automated, rules-based reconciliation workflows with minimal manual intervention. 
• Systems: Integrate reconciliation platforms with core banking, payment gateways, and ERP systems. 
• Customers/Clients: Ensure internal stakeholders (Finance, Treasury, Risk) have access to real-time reconciliation dashboards and reports. 

Qualifications

KEY TECHNICAL AND LEADERSHIP competencies REQUIRED FOR SUCCESS IN THE ROLE

Technical Competencies: 

• Proficiency in Java and full stack development (React/Angular, Node.js, Spring Boot, etc.) 
• Full stack development skills (front-end frameworks such as React/Angular, back-end with Node.js, RESTful APIs) 
• Data integration: SQL, ETL tools, APIs, Kafka, RESTful services 
• Cloud-native development: Azure, AWS, or GCP 
• Financial messaging standards: SWIFT, ISO 20022, NACHA, SEPA 
• Understanding of RPA technologies like Power Platform, Ui Path. 
• Integration with enterprise systems (ERP, payment gateways) using Java 

Leadership Competencies: 

• Agile delivery and DevOps practices 
• Stakeholder engagement and communication 
• Risk and compliance awareness 

Experience requirements   

• 4+ years in financial systems development, with 2+ years in reconciliations and settlements engineering 
• Experience in banking, fintech, or financial services environments 
• Proven track record of delivering reconciliation automation projects 
• Experience working in Agile teams and cross-functional environments 

academic qualifications and certifications 

• Bachelor’s degree in Computer Science, Information Systems, Finance, or related field 

Nice to Have: 

• Professional Java certification (e.g., Oracle Certified Professional: Java SE, Oracle Certified Expert: Java EE) 
• Certification in reconciliation platforms (e.g., SmartStream, FIS) 
• Microsoft Certified: Azure Developer Associate or equivalent 

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THE ROLE PURPOSE

• To design, lead, and implement robust performance monitoring and reporting frameworks, alongside supply chain maturity assessment frameworks, across Group and Subsidiary Supply Chain teams.
• This role ensures consistent tracking of key performance indicators (KPIs), timely analysis, insightful reporting, and supports the progression of the supply chain transformation roadmap.
• Furthermore, it is pivotal in enabling team capability development through support in balance scorecard creation, training needs assessments, and the development and maintenance of essential operational tools like Standard Works and Role Cards.
• It is critical in driving data-driven decision-making, enhancing transparency, accountability, and enabling continuous improvement to achieve strategic supply chain objectives.

THE KEY RESPONSIBILITIES (DUTIES)

Performance Monitoring Framework Design & Implementation

• Lead the design and implementation of comprehensive performance monitoring frameworks for all supply chain functions across the Group and its Subsidiaries.
• Support the development of clear objectives and KPIs.
• Define critical KPIs, metrics, and data collection methodologies.
• Support the development of KPIs that will be cascaded to the subsidiaries for standardized adoption.
• Establish clear standards for data integrity and reporting consistency across all tiers and geographies.

KPI Reporting & Dashboard Management

• Oversee the continuous update and maintenance of Tier 1–5 KPI dashboards, ensuring accuracy, relevance, and visual clarity.
• Analyze performance trends, identify red and amber KPI flags, and collaborate with Heads of Supply Chain and relevant stakeholders for root cause analysis and resolution.
• Compile comprehensive summary reports, performance visuals, and executive-level board pack inputs to support Visual Management and Meeting Cascade (VM+MC) and strategic reviews.

Balance Scorecard Development Support

• Responsible for supporting the team to develop their balance scorecards, aligning individual and team objectives with broader supply chain goals.
• Supply Chain Maturity Assessment & Development
• Develop supply chain maturity assessment frameworks tailored to the Group’s strategic objectives and operational context.
• Track the closure of maturity gaps identified through assessments.
• Support the Group Heads in tracking and closing out their maturity gaps, providing guidance and coordinating necessary resources.

Transformation Roadmap Support & Rollout

• Support the development and roll out of the supply chain transformation roadmap, ensuring alignment with performance and maturity objectives.
• Monitor progress of transformation initiatives against defined milestones and objectives.

Standard Work & Role Card Development and Maintenance

• Responsible for the development and maintenance of Standard Works, ensuring they are comprehensive, up-to-date, and accessible.
• Support the development of Role Cards, clearly defining responsibilities and linkages to Standard Works.
• Collaborate with teams to embed performance monitoring requirements into Standard Work processes and role cards.
• Identify opportunities to optimize reporting processes, leveraging automation and digital tools to enhance efficiency and accuracy.

Training & Capability Development Support

• Responsible for training needs assessments submission and tracking the accrual of Continuous Professional Development (CPD) hours for the team.
• Support the development of the training needs assessment, identifying key skill gaps and training requirements within the supply chain function.

Data Integrity & Document Management

• Establish and maintain structured repositories for performance data, reports, governance frameworks, maturity assessment documentation, Standard Works, and Role Cards, ensuring version control and data reliability.
• Drive efforts to ensure reporting, assessment, and operational tools and templates are up to date and consistently applied across the Group and its Subsidiaries.

Continuous Improvement Loop & Insights

• Integrate performance monitoring insights and maturity assessment findings into Continuous Improvement (CI) loops, supporting the identification and categorization of losses.
• Participate in structured Gemba walks to log observations and gather qualitative feedback that informs performance analysis and maturity progression.

Stakeholder Management & Mapping

• Lead stakeholder identification and mapping at subsidiary and group level for performance monitoring, maturity assessments, training initiatives, and transformation initiatives.
• Foster strong collaborative relationships with key stakeholders to drive adoption and ensure data accuracy.

Governance Meeting Integration & Support

• Provide strategic support for governance meetings (Tier 1–5), ensuring performance data, maturity progress, and relevant operational insights are accurately presented and actionable insights are derived.
• Guide the effective tracking and closure of performance-related action points, ensuring accountability and follow-through.

Integrated Governance Rollout Support

• Provide expert support and guidance during the Integrated Governance Rollout Phases (Prerequisites & Assessments, Leadership Team Immersion, Subsidiary Preparation, Installation & Rollout), particularly concerning performance data capture, tracking, reporting, and maturity integration.
• Assist in documenting readiness assessments, tracking workshop attendance, and compiling inputs for backfill planning and maturity assessments.

Qualifications

ACADEMIC QUALIFICATIONS AND CERTIFICATIONS

• Must-Haves:
• Bachelor’s degree in Data Science, Computer Science, Statistics, Mathematics, Business Administration, Project Management, Operations Management, Finance, Human Resources, or a related highly quantitative field.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).

Nice-to-Haves:

• Master’s Degree (e.g., MBA, Master's in Data Science, Data Analytics, Supply Chain Management, or Organizational Change Management/Development).
• Certification or training in Project/Program Management (e.g., PMP, PRINCE2 Practitioner, PgMP).
• Basic certification in Lean or Six Sigma (Yellow Belt or Green Belt).
• Practical skills in Graphic Design (e.g., Canva, Adobe Illustrator, or similar) for advanced visual reporting.
• Advanced Tableau certifications (e.g., Tableau Certified Professional).
• Advanced certification in Power BI or other leading Business Intelligence tools.
• Certifications in Python or R for Data Science.
• Exposure to AI Landscape (native understanding/experience).
• Certification in a recognized supply chain maturity model (e.g., SCOR, CMMI for Services).
• Certification in Change Management (e.g., PROSCI).
• Certification in Balanced Scorecard methodology.
• Certification in Training & Development (e.g., CTP, CPTD)

KEY TECHNICAL AND LEADERSHIP COMPETENCIES REQUIRED FOR SUCCESS IN THE ROLE

Technical Competencies:

• Performance Reporting & Dashboarding: Expert proficiency in designing, developing, and maintaining complex visual dashboards using tools like Power BI or Smartsheet.
• Data Analysis & Synthesis: Strong analytical skills to synthesize data across multiple countries and tiers, producing clean, insightful summaries for various audiences.
• Quality Management Systems & Methodologies: Understanding and application of quality management principles and methodologies (e.g., Lean, Six Sigma) to performance measurement and process improvement.
• Project & Program Management: Proven ability to create project plans, track deliverables, and manage multiple workstreams related to reporting framework development, rollout, and transformation initiatives.
• Supply Chain Maturity Assessment: Knowledge and experience in developing and applying supply chain maturity models and assessment frameworks.
• Balance Scorecard Methodology: Familiarity with balance scorecard frameworks and their application in organizational performance management.
• Standard Work & Role Card Development: Experience in developing, documenting, and maintaining Standard Operating Procedures (SOPs) and Role Cards.
• Training Needs Assessment: Knowledge and experience in conducting training needs assessments and tracking professional development.
• Systems & Tools Proficiency: Comfortable working with structured trackers, templates, and visual workflow tools; advanced proficiency in Microsoft Excel, PowerPoint, Word, and SharePoint.

Leadership Competencies:

• Strategic Thinking: Ability to align performance monitoring, maturity progression, transformation roadmap, and capability building initiatives with overall business strategy and objectives.
• Ownership & Drive: Strong ownership mindset, time management, and follow-through to ensure timely and accurate reporting and project completion.
• Communication & Presentation: Professional written and verbal communication for meeting support, briefings, and presenting complex performance, maturity, and capability development data to senior leadership.
• Influence & Collaboration: Able to confidently engage and influence stakeholders across diverse cultural and functional boundaries; skilled in appropriate escalation and driving cross-functional initiatives and standardization.
• Problem-Solving & Continuous Improvement: Ability to support root cause analysis, identify opportunities for continuous improvement in performance measurement, facilitate the closure of maturity gaps, and enhance team capabilities.

EXPERIENCE REQUIREMENTS

Number of Years:

•  Must-have: 5-7 years of progressive experience in performance monitoring, business intelligence, data science, advanced data analysis, reporting, supply chain maturity assessment, transformation management, or organizational development with a focus on operational excellence roles within a structured environment.
•  Ideal: 2+ years in a managerial or lead role, particularly within multi-country or multi-cultural environments.

Markets:

• Critical: Familiarity with multi-country or multi-cultural environments, ideally within East and Central Africa (Kenya, Uganda, Rwanda, Tanzania, South Sudan, and Congo)
•  Preferred: Experience in other emerging markets.

Functional Areas:

• Core experience in performance management, data science, data analytics, business intelligence, project/program management, supply chain maturity frameworks, business administration, operations, supply chain, business transformation, organizational development, or training & development coordination.

Other:

• Demonstrated experience handling complex data, designing reporting frameworks, developing and implementing maturity models, designing/implementing balance scorecards, developing Standard Works/Role Cards, or supporting high-level executive reporting and transformation projects.
• Extensive experience with Tableau for dashboard development and data visualization.
•  Proven ability to create professional graphics and visual representations of data for various audiences.
• Strong comfort with data visualization, reporting tools, or digital platforms (e.g., Power BI, Smartsheet, SharePoint, Tableau).
• Participation in structured training programs (Lean, Six Sigma, Project Management, Data Analytics, Change Management, or specific maturity model certifications) is a plus.