Vacancies at Highlands Drinks Limited

Job description

Key duties and responsibilities
 Inventory Accuracy and variance management

• Own the accuracy, security and integrity of raw materials, packaging, finished goods, returns, pallets and other inventory across all HDL warehouse locations.
• Lead cycle counts, stocktakes and month-end reconciliations; investigate and resolve discrepancies with Finance.
• Identify root causes of recurring variances and implement preventive and corrective actions.
• Report shrinkage, losses, adjustments, ageing and stock exposure to management.

End-to-End Warehouse Operations, Capacity & Service Delivery

• Own and direct all warehouse operations: receiving, offloading, put-away, storage, replenishment, picking, staging, loading, dispatch, returns and shift handovers; deliver accurate and timely orders.
• Own warehouse layout, capacity, bin discipline, space utilisation, stock rotation (FEFO/FIFO as appropriate), peak-volume planning and efficient product flow.
• Own the interface with Production, Planning, Quality and Distribution, including documented material/finished-goods transfers, dispatch load plans, truck turnaround and service continuity.
• Ensure all inbound, internal and outbound stock movements are accurately recorded in ERP/WMS, supported by documentation and reconciled at shift/day end.

 Material-Handling Equipment and asset Reliability

• Oversee safe, productive use of electric reach trucks, LPG forklifts and other handling assets.
• Monitor equipment uptime, inspections, preventive maintenance, failure trends and operational risks.
• Review repair scopes and quotations, evaluate repair-versus-replace options and recommend capital expenditure.
• Coordinate equipment vendors and maintenance teams to minimise service disruption.

Data Analytics

• Analyse inventory accuracy, order fulfilment, picking/loading accuracy, warehouse throughput, truck turnaround, labour productivity, space utilisation, equipment uptime and operating cost.
• Maintain accurate ERP/WMS transactions, master-data controls and supporting documentation.
• Provide monthly dashboards and Excel-based analysis with clear actions and owners.

​​​​​​​Process Improvement and operational controls

• Standardise receiving, storage, picking, dispatch, returns and stock-adjustment procedures.
• Implement root-cause analysis, process audits and preventive controls to reduce waste, handling errors and delays.
• Drive continuous improvement in productivity, turnaround times and storage efficiency.

​​​​​​​People Leadership and Accountability

• Own warehouse staffing, shift rosters, workforce deployment, productivity, attendance and overtime within approved plans and budgets; align labour to daily volumes.
• Lead, coach and assess warehouse and inventory employees against clear performance standards.
• Investigate control failures and stock losses fairly, escalating accountability or disciplinary recommendations through approved procedures.
• Build skills in stock control, safe equipment operation and warehouse systems.

​​​​​​​Financial Control, Audit and Governance

• Safeguard inventory value and minimise write-offs, obsolescence and unauthorised adjustments.
• Validate inventory records, support valuation and reconciliations with Finance, and maintain audit trails.
• Own warehouse operating budgets and control labour, overtime, equipment, maintenance, fuel and handling costs within approved authority limits.
• Support internal and external audits and close control findings promptly

Risk Management, Safety & Business Continuity

• Identify and mitigate stock, equipment, safety, fire, security and operational continuity risks.
• Ensure compliant warehouse housekeeping, food safety, product traceability, FEFO, stacking, forklift/pedestrian segregation and occupational health and safety practices.
• Develop contingency arrangements for equipment breakdown, stock shortages, system outages and peak demand.

Internal Relationships:

• Manufacturing / Production: To coordinate finished goods receipts, production handovers, stock availability and timely movement of products into warehouse storage.
• Warehousing & Distribution: To coordinate order fulfilment, dispatch planning, vehicle loading, delivery schedules and efficient movement of stock across warehouse and distribution operations.
• Procurement: To coordinate warehouse supplies, material-handling equipment, maintenance requirements and service provider support.
• Planning & Demand: To align warehouse capacity, stock replenishment, inventory levels and product availability with production plans and business demand.
• Finance: To ensure accurate inventory valuation, stock reconciliations, variance investigations, inventory adjustments, cost control and audit compliance.
• Commercial & Customer Service: To support order fulfilment, product availability, timely dispatch and resolution of stock-related customer service issues.
• People & Culture: To support workforce planning, employee performance, training, discipline and compliance with people policies.
• Safety, Health & Environment (SHE): To ensure warehouse safety, equipment compliance, risk management and implementation of corrective actions.
• External Relationships:
• Transporters & Logistics Service Providers: To coordinate vehicle loading, dispatch operations, collection schedules and timely movement of goods while ensuring compliance with warehouse procedures and safety standards.
• Material Handling Equipment Vendors & Maintenance Contractors: To coordinate servicing, repairs, inspections and maintenance of forklifts, reach trucks and other warehouse equipment to ensure operational reliability.
• Suppliers & Service Providers: To coordinate delivery of warehouse consumables, equipment and operational supplies, ensuring compliance with agreed service standards.
• External Auditors: To facilitate stock verification, inventory audits, reconciliation reviews and compliance with inventory control requirements.
• Regulatory Authorities & Inspectors: To facilitate statutory inspections and ensure compliance with applicable warehouse safety, occupational health and operational requirements.

Competencies

Technical Competencies

• Warehouse Operations Management
• Inventory Control & Stock Reconciliation
• Warehouse Planning & Space Optimisation
• Material Handling Equipment & Asset Management
• Warehouse Safety & Compliance
• Budget Management & Cost Control
• Data Analytics, ERP/WMS & Microsoft Excel
• Process Improvement & Operational Excellence

Behavioural Competencies

• Results Orientation
• Leadership & People Management
• Accountability & Integrity
• Analytical Thinking & Problem Solving
• Planning & Organising
• Decision Making
• Cross-Functional Collaboration & Communication

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Key Responsibilities

• Ensure the assigned equipment is always on top condition by timely performing autonomous, preventive corrective and condition-based maintenance on it.
• Appropriately operate the assigned processing equipment as defined in respective machine operations manuals to avoid breakdowns and maloperations that lead to waste of inputs and defective products.
• Perform and document root cause analysis of major failures of the assigned equipment during his/her shift
• Take up stubborn equipment issues that occur during his /her shift with the engineering team lead and /or the rest of senior department leadership to assist in resolution.
• Monitor and record critical process parameters as specified in the BMR and take the appropriate course of action to make necessary adjustments to ensure that intermediate and finished products meet prescribed quality specifications.
• Conduct Pre-processing staging of equipment and /or raw materials for the batch start up as outlined in the BMR and ensure no cross contamination takes place.
• Ensure safe work procedure is followed while operating manufacturing equipment.
• Execute 5S on the assigned work area and be a champion for the same.

Education and Experience Level

• Minimum qualifications of Diploma in Mechanical/Electrical/Mechatronics engineering or related discipline plus 5 years of experience operating and maintaining a similar equipment.
• Organizational and teamwork abilities
• Troubleshooting and root cause analysis
• Communication and interpersonal skills
• Self-motivated with a result driven approach
• Problem -Solving skills
• Working knowledge of OSHA lean manufacturing, machine monitoring, process control and good manufacturing practices.